The Old Post Office

40 Customer Reviews

• "The Old Post Office was a decent base for our family break."

  I wouldn’t class it as outstanding if I’m honest. Yes the decor is nice and in keeping with a coastal theme. But it does feel a tad tired. Like other posts you will experience noise from the cottage above and sometimes from the Chinese next door. It didn’t deter our stay. But you need to be prepared. And perhaps not choose this cottage if you want complete silence. As it’s child friendly I do recommend more plastic cups, plates etc for those who are travelling with your children. It would be nice to have a better welcome pack, rather than a boxed with mixed bits and bobs. Felt unwelcoming. Also a toilet roll holder in the en-suite would be great. It was a bit awkward. Overall I’d give this property 3/5. It’s a great base for everything on the door step in Porthleven.

  Reviewed by Helen3.1★Oct 2024

• "Having read some of the reviews a couple of weeks before we went we were a bit apprehensive about our stay."

  But everything was good and we really enjoyed our stay. Our only criticism was the noise from the upstairs flat which was irritating at times. Perhaps carpet could be laid upstairs which might help with the noise issue. Although we enjoyed our stay we wouldn't book again because of the upstairs issue, indeed we have already booked a property nearby for next year. Regards Chris.

  Reviewed by Christopher4.4★Oct 2024

• "Parking at a local public car park is recommended but even though we stayed in September we found parking impossible some days and costly!"

  There were 4 teaplates 1 of which was chipped. 4 dinner plates 1 was badly chipped. 4 mugs 1 chipped. It is also next to a Chinese takeaway which on occasion was noisy. Worse was the noise from upstairs. There are wooden floors and every step and conversation can be heard.

  Reviewed by Deborah2.8★Sep 2024

• "All good, nothing more to say"

  Reviewed by Paul John5.0★Aug 2024

• "A lovely holiday stay."

  We were comfortable and loved the location. Portleven is a super little harbour town. Short walk (3 mins) to the harbour. Great places to eat nearby. Appreciated the welcome box. The washer was also useful!

  Reviewed by Pradip4.7★Jun 2024

• "This was our second visit to the old post office."

  We love the location and area of the old post office . Tge attention to detail was not the same as our first stay . The property was a little tired compared to our previous stay 2 years ago, cracked floor tiles , marks on carpets, marks on sofa’s . Bedroom 1 smelt musty /damp . The bathrooms were lovely and clean as well as the kitchen . The log burner was unable to be used as kept filling the room with smoke, so we were unable to use wood purchased. Previously this was already in the property. I also had to clean the glass before attempting to use. We had to purchase cleaning equipment, additional toilet roll, to keep the property clean during our week stay. Previously this was all available . We were disappointed that we were unable to adjust our stay by one day even though the property was empty without having to pay £71.00. Hopefully you will address these details as we would love to return.

  Reviewed by Alison3.8★Mar 2024

• "Could NOT get the heating to work in the lounge/kitchen area therefore it was very chilly as this was a February break, however comfortable temperature in bedrooms/bathrooms, comfy bed and nice hot shower!"

  Reviewed by Jackie3.8★Feb 2024

• "A great property in a central location in the village."

  A couple of minutes walk down to the harbour. We go down to Porthleven a couple of times a year, so know the village well. Lack of private parking is the only downside with this property, and what would stop me booking for the summer, but in the low season this isn’t an issue as the nearby Kittos Field car park always had space. The apartment was very comfortable and well equipped. A small chest of drawers in the front bedroom would have been useful as there was no storage apart from the bedside tables. As other reviews mentioned in the guestbook, there is noise from the upstairs apartment, not the fault of the guests but you can hear every step on the floor - maybe some extra rugs are needed to deaden the noise? The heating in the apartment is very unusual, radiators are mounted on the ceiling in the living area and on the walls in the bedrooms which are designed to look like art prints. It was fiddly to adjust and get right throughout the apartment as there are separate controls for every single room. We would definitely come back to the Old Post Office for a low season break & are considering Rock Pool House for summer 2025.

  Reviewed by Michelle5.0★Feb 2024

• "I was hugely disappointed with this booking for two reasons: 1."

  I am serving in the Army and in Jul 23 having booked the property to return home to see my Family I was told I would be required to be on duty over the period of Christmas and thus attempted to reduce the length of my stay by two days.Given that this was 5 mths prior to the booking I assumed there would be some flexibility on pricing and yet I was advised this was not the case and if I cancelled I would love my deposit which was excessive and therefore I could not afford to, 2.Having paid a MASSIVE premium for the Christmas week booking I was astounded to learn on enquiring that there would be no Christmas decorations in the property - the explanation being that the Owners did not live locally and therefore could not put a Christmas tree up for us!,,What an absolute joke.The owners probably don’t live locally as all these holiday properties are owned by non locals but the cleaner obviously does! So having paid hundreds of pounds more for the Christmas week for myself and my Daughter there was no sight of a twinkly light or bauble…I think this is outrageous frankly.I stay in Porthleven most christmases as am at home visiting family from the Army and every property via Aspects etc has made the effort to decorate for Christmas. I shan’t be booking this property or via Sykes again It’s a complete insult to people who use their hard earned cash to support local tourism…

  Thank you very much for taking the time to leave your feedback, we are very sorry to hear that you were disappointed with your stay. On the first point, we're sorry that you felt it unreasonable that amending the length of your stay didn't result in the price changing. As we hope you will understand on reflection, the length of the stay you still wished to occupy the property for covered the entirety of the popular Christmas period and the same changeover costs are incurred regardless of length of stay. On the second point we apologise for the miscommunication as although the owner is not local, the property is managed locally and that management team can certainly arrange for it to be decorated for Christmas - we are so very sorry that you were advised otherwise. We do hope though that the special Christmas welcome pack, including mince pies e.t.c was enjoyed and that you overall had a happy time at The Old Post Office. It's our genuine hope you will reconsider as we'd welcome you back in future when we hope we'll get everything right for you. Property Owner

  Reviewed by Susan3.4★Dec 2023

• "Great to come back, to see old, dear friends and familiar places."

  Lovely apartment, perfect location. Went back to the ship, lunch at The Harbour, enjoyed the Welloe at Praa Sands and The Victoria at Perranuthnoe. Mabel loved running on the beaches.Shame about the weather, but we soldiered on.

  Mr WardDec 2023

• "Really enjoyed the stay."

  Beds comfortable Suite comfortable Premises warm ( after we sorted out the heating controls) Adverse comments:- Lack of cupboard space in kitchen for food Could not get tvs in bedrooms working. Could only use as internet. Polish left in kitchen Shower drain was dirty Bedroom doors dusty Cups left on sink

  Reviewed by David4.7★Oct 2023

• "Stayed here three times now, unfortunately it gets worse each year with regards to cleanliness and general upkeep."

  Furniture has moved in main bedroom, showing mould in the carpet now. Stains on sofa cushions, marks on other furnishings. We will 100% try again next year, as we love the area and are attached to this property, but it is sad to see it go down hill each year. Also, for the first time, the people upstairs were so loud. Maybe we came at the wrong time of season, as usually stay in May with no issues but chose October this year. Prices for next year are definitely overpriced given what the property is now looking like, no work has gone into it since it opened for stays.

  Reviewed by Hayley4.4★Oct 2023

• "Lovely spacious ground floor apartment."

  Fully equipped kitchen. Comfortable couches, very comfortable beds, roomy bedrooms and both bathrooms very good. One small thing - in both shower cubicles a shelf/holder for shampoo/conditioner etc would be handy and obviate the need to bend down in the shower to retrieve them from shower floor. PS- couldn’t find instructions for dish washer in plaster holder of equipment in consul table. Instructions for every other appliance in there but the dishwasher

  Reviewed by Eileen5.0★Aug 2023

• "Spacious well equipped and comfortable accommodation."

  Really enjoyed our stay in Porthleven. Would have liked more outside space but was not an issue as close to harbour and were aware of this when we booked

  Reviewed by Mark5.0★Jun 2023

• "This was the second year we went there."

  It’s a delightful accommodation with all necessities only lacking a garden space. The location of the Old Post Office is excellent in all aspects. Suggestions: To owners - it’d be advisable if there were a frying pan with a lid. To Sykes Cottages - adding info re parking is vital as it can become awfully frustrating to find parking nearby. The best parking spot would be just up the non-central narrow road leading to a cemetery. Thank you

  Thank you for your feedback, we are glad to hear you had a lovely stay at The Old Post Office. We do provide information about the parking at the property in the directions however, we will make sure this clearer for future bookings. We hope to see you back soon. Property Owner

  Reviewed by Ia5.0★Apr 2023

• "Comfortable apartment in a great location with shops, restaurants and pubs literally on the doorstep."

  Modern & fully equipped. Bed was really comfy. Would definitely stay again!

  Reviewed by Jackie5.0★Feb 2023

• "Whilst the property is very well presented with comfortable beds, quality bed linen and in a good location we did experience a few issues."

  There are now mirrors in the bedrooms as previous guests have requested, however the one in the back bedroom is very small and was too high. However, the main issue is that we had to keep the blind down in this bedroom as the apartment above has steps that pass the window meaning that the occupants could see directly into the bedroom whenever passing, a one way blind like to ones on the lounge and front bedroom is definitely needed! Also a blind on the back door is needed, on one occasion I had just had a shower, luckily I was wearing my bathrobe, as just as I came out of the bathroom a strange man, who turned out to be the barber from down the road, had appeared at the back door, he had apparently gained access by lifting the gate latch through a hole, this was most embarrassing! However the main issue was the HORRENDOUS noise from the apartment above, which was almost non stop when it was occupied, at times it was so bad that we thought there was an aerobics class being held up there!!The ceiling/floor needs soundproofing as it became unbearable at times, forcing us to stay out far more than we would have under normal circumstances. We did think the apartment was lovely in other ways but the lack of privacy and the excessive noise would prevent us from booking the Old Post Office again.

  Thank you for your feedback and we are delighted you enjoyed the superb location and interior presentation. In response to your experience we have fitted a privacy blind in the bedroom (the same as in the lounge and front bedroom) and also added a blind to the back door, we are sorry they were not in place during your stay. We have added rugs to the upstairs apartment to reduce noise. We hope you choose to return to Porthleven again to enjoy the fantastic restaurants, harbour and beach. Property Owner

  Reviewed by Sue3.8★Sep 2022

• "Very nice accommodation."

  Central and excellent for easy access to harbour. Both rooms excellent, spacious. No space for car parking which can be difficult on day 1 of arrival, but once you know the lay of the land this is not an issue. Would recommend

  Reviewed by Chris4.7★Aug 2022

• "The property was clean and comfortable , just a stroll down the hill and you were at the harbour."

  Unfortunately it could be rather noisy as we could hear everything from the apartment above- from footsteps to chairs being moved.

  Reviewed by Julie4.4★Jul 2022

• "It's a beautiful flat."

  The location is perfect. We enjoyed reading the history about the old post office. It is clean and the beds are very comfortable. We appreciated the welcome pack, including tea, nice coffee, biscuits, washing up sponge, bars of soaps, laundry washing powder and washing machine tablets and the information left. We were surprised to find team towels too as it asked to bring your own. What we didn't expect is the coffee machine shown on the photos, to be put away as not possible to use it. It looked on the advert that not only it was part of the rental accommodation but few capsules would be provided with it. I think we were glad not to have to use the heating, but I'm sure we would have worked it out with the instructions. The only not so positive thing is the internet connection. The BT box is nowhere to be seen, which made us believe we were connecting on someone else's box. This also because it is very easy to loose it and find out you are on 4G/5G when you are in the flat, but, passed 10 pm, you definitely loose the connection, meaning if you are watching something on Netflix, Iplayer etc... and haven't finished your program, you will have to wait until the following day. We felt if providing such level of quality and a smart TV with a variety of access, including for your phone, it shouldn't be so restricted. But really, it was a very enjoyable stay.

  Thank you for your feedback. We are glad you enjoyed your stay, though sorry that you experienced difficulty with the WIFI on occasion. The property is supplied by Business Broadband with unlimited WIFI, supplied by an optical fibre direct to the house and is backed up by automatic 4G which only activates in the event the fibre connection is down. Therefore, we assume our broadband provider was experiencing issues during your stay or undertaking maintenance. We apologise for the inconvenience as we were not made aware of this and are following up with the provider. The WIFI router is located centrally in the property above as both properties (The Old Post Office and Rock Pool House) are available to rent together to accommodate 9. When both properties are rented together the rear courtyards are opened-up to enable free-flow between both properties. We hope you choose to return to Porthleven in the future to enjoy this delightful area of Cornwall. Property Owner

  Reviewed by Bettina4.4★Jun 2022

• "- The ceiling needs to be soundproof, otherwise you hear everything from upstairs and at times can be very annoying."

  - possible parking spots should be included in the pack and/re website. We were very lucky as the local people advised where to park free. Apart from the above, everything was simply delightful.

  Thank you for taking the time to complete your feedback. No comments have been made by previous guests regarding the hearing of any noise from the apartment above. We have added to the website that parking should be available in a nearby car park. Apart from this were are very glad to hear that you had a lovely time. Property Owner

  Reviewed by Ia5.0★Apr 2022

• "Mirrors in the bedroom would be really helpful."

  The owners have listened to your feedback and provided wall mirrors in both bedrooms near each window. Property Owner

  Reviewed by Jeremy4.7★Apr 2022

• "Everything was really really good, no problems at all"

  Thank you for your feedback. We are glad you enjoyed your stay. Property Owner

  Reviewed by Brian5.0★Mar 2022

• "The only thing we weren't keen on was the heating system,it was very difficult ..."

  The only thing we weren't keen on was the heating system,it was very difficult to control and just seemed overly complicated

  Thank you for your feedback. The heating can be controlled within each room from wall thermostats, with quick-reference cards available in the console table. During the 21/22 Autumn-Spring season the heating was set so that guests could vary the temperature by +/-3 degrees . However, given guest feedback the settings have been simplified and guests have full control. The owners will monitor guest feedback during the 22/23 Autumn-Spring season and make any further changes if required. Property Owner

  Reviewed by Emily4.4★Mar 2022

• "Loved the property."

  One if the best we've stayed in (we stay twice a year in the area). We will definitely be returning. Had to leave one day early due to the storm which was a shame.

  Thank you for your feedback. We are delighted you loved The Old Post Office and hope you have an opportunity to return. Property Owner

  Reviewed by Lynn5.0★Feb 2022

• "This cottage is everting you need for a lovely break in Cornwall ."

  Porthleven is beautiful and the cottage is perfect location . I would recommend extra mirror in the bedrooms plus the heating couldn’t be increased in a few rooms but the lovely log burner made up for this . We have already record friend and family and will definitely return. This holiday will hold a special place in our hearts .

  Thank you for your feedback. We are delighted you enjoyed your stay. Following guest feedback we have added mirrors to both bedrooms and simplified the heating so guests will have full control during the 22/23 Autumn-Spring season. Property Owner

  Reviewed by Alison5.0★Feb 2022

• "A clean, fresh feel to The Old Post Office with everything you need for a short break to hand."

  Thank you. The decor was all thoughtfully coordinated, the beds very comfortable and the heating very adequate for a January stay. We used the wood burner each evening but on our last evening it set off the smoke alarm and we were unable to turn it off. There was no smoke seepage into the room, I think the room temperature was high at 24C. This is a comment not a criticism at all. Only other tiny thing would be a separate bin for food waste. All said we had an absolutely lovely stay and would definitely re book and recommend to friends.

  Thank you for taking the time to leave some feedback. We’re happy to hear you enjoyed your stay at The Old Post Office. We appreciate you bringing the smoke alarm to our attention. We check the smoke alarms in the property with every change over and we are happy to say we have not had the same issue since. Property Owner

  Reviewed by Rosalind4.7★Jan 2022

• "We had the most wonderful stay at the beginning of December."

  We love Porthleven already and have now found the perfect place to stay. The property is modern, impeccably clean and very spacious. We could not fault it and we are already looking back at coming to stay again soon. The only improvement I would make is some info on the high tech heating as it took a while for us to figure out the times it would come on

  Thank you for your feedback. We are delighted you enjoyed your stay and The Old Post Office. Following guest feedback we have simplified the heating setting so guests will have full control during the 22/23 Autumn-Spring season. Property Owner

  Reviewed by Natasha5.0★Nov 2021

• "The apartment was very clean and spacious,the only thing was the noise from the ..."

  The apartment was very clean and spacious,the only thing was the noise from the flat above ,you could every foot step they made (not there fault not enough insulation) otherwise very good

  Thank you for your feedback. We are sorry the guests in Rock Pool House detracted from your stay. The owners are reviewing how the sound may be dampened for future guests. Property Owner

  Reviewed by Keith4.7★Oct 2021

• "General cleaning is good, shower cubicles do need attention along the sliding door in en-suite and the other shower is still leaking."

  Black mould is visible. Both bathrooms have dirty toothbrush holders not only inside but the shelf below too, if this sort of thing is provided they need to be spotlessly clean. Superb amount of kitchen equipment provided. The front bedroom needs some sort of lock on the window to be able to open the window at night for air without the fear of anyone coming in.

  Thank you for your feedback. Our maintenance man is visiting the property to sort out the shower in the next gap in bookings. Property Owner

  Reviewed by John4.7★Oct 2021

• "The property was beautiful, two very minor faults, we couldnt get the two tv’s in the bedrooms to work,( not a big deal though), and i couldnt understand how to turn the heating down, at times it was very very hot, again, certainly not a deal breaker."

  Every thing else was just superb, a credit to the owners

  Thank you for taking the time to complete your feedback and for drawing our attention to these points. We will ensure that the TV's in the bedrooms are checked. Also that instructions on how to work the heating system are provided. We are very glad that you had a lovely holiday and enjoyed both the apartment and its location. We do hope to welcome you back to the apartment again in the future. Property Owner

  Reviewed by Brian5.0★Oct 2021

• "Mirrors in bedrooms would be a plus."

  Only downside for us was guests upstairs were constantly walking around all day and in early hours as well. Looking at pictures I see they have no carpets in the living areas which may not have helped the situation but it is a chance you take when you have a downstairs apartment. We had this place for my dad being all on one level because he can't do stairs. We know now we will stick to a holiday house. We loved everything else.

  Thank you for taking the time to complete your feedback. It is difficult with ground floor apartments when there is another apartment above. Aside from this we are glad that you had a lovely time and that you enjoyed both the apartment and the location. Property Owner

  Reviewed by Julie4.4★Sep 2021

• "The apartment was furnished and decorated to a very high standard."

  It was in the perfect location with less than a 5 minute walk to the harbour, bars and restaurants. i really would recommend the Old Post Office.

  Thank you for your feedback. We are delighted you enjoyed your stay and discovered this hidden gem in Cornwall. Property Owner

  Reviewed by Maria5.0★Sep 2021

• "Great location, just a few steps from the harbour and a short walk to the beach."

  A very dog friendly location. Lovely apartment, very spacious and clean. Complimentary tea, coffee, hot chocolate a plus and very useful! The only downside is parking is a bit of a nightmare but that is a small price to pay for such a good location.

  Thank you for your feedback. We are delighted you enjoyed your stay. A parking tip is to check for available parking spaces on Vicarage Road. Property Owner

  Reviewed by Judy5.0★Sep 2021

• "The Old Post Office apartment was absolutely amazing, it has been refurbished to an excellent standard and was so clean and comfortable."

  It had everything you could possibly need as a home away from home. It is situated right in the heart of Porthleven so has easy walking access to the center. There isn’t any parking but we always managed to get a space on the road further up by the cemetery and there is a car park further round. The only downfall we had was from the upstairs apartment as you can hear them walking about especially if there are younger children running around.

  Reviewed by Tracey5.0★Jul 2021

• "The location is perfect, next to local shops selling local produce, restaurants,gift shops, art galleries, pubs and a local supermarket."

  A pleasant stroll down Fore Street takes you into the Harbour with its beautiful views. There is a local craft market on Tuesdays that is worth a visit. There is a wide choice of places to eat and drink. The car park is a short walk away, drop your suitcases off first by parking directly outside the building, there are double yellow lines so you need to be quick as double-decker buses come round the corner so be careful not to block the road. The car park is good value, free overnight from 4pm to 9am , then 70p an hour or £5.30 for 24 hours. The bins are collected on Tuesday morning from the kerb outside.. This is a very nicely furbished and newly decorated holiday home. The owner has made it very comfortable and has thought of the little things that make a big difference. . Porthleven is a wonderful place to visit and relax, the Old Post Office is a lovely place to stay. .

  Thank you for your feedback. We are delighted you enjoyed your stay at the Old Post Office. A parking tip is to check if there are any spaces on Vicarage Road, where is is free to park. Property Owner

  Reviewed by Maria5.0★Jun 2021

• "We had an amazing stay, the only downfall was the outside space as it was very small and needed a little TLC, We had beautiful weather any way so spent most days out, but I haven’t marked it down as the inside was perfect with every amenity you could ask for, lovely touch of biscuits tea coffee milk on arrival, would definitely go back."

  Reviewed by Loretta5.0★Jun 2021

• "The yard at the back is not really big enough to sit in especially with a party of 4"

  Reviewed by Joanne4.7★Jun 2021

• "The property was finished to a high standard and had everything you could want or need."

  Very comfortable (didn’t want to leave the bed!) and a fantastic location for a couple of nights away. 1 small point I’d make is that the back door could do with a blind on the window. Otherwise faultless!

  Reviewed by Craig5.0★May 2021

• "We thoroughly enjoyed our stay at The Old Post Office."

  Porthleven is a lovely location, quiet but still good for tourists with loads of restaurants and a lovely seaside. The actual apartment was in the perfect location, only 2 minutes away walking to the local amenities. The decor was lovely, everything was super clean. Was really chuffed with it and have already looked into booking next year. Will definitely be back again soon!

  Reviewed by Hayley5.0★May 2021

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