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"Absolutely fantastic everything we needed and so comfortable, the view was outstanding best holiday apartment we have ever stayed in we can’t fault anything about our stay here it was GREAT!"
Thank You
Thank you for your feedback we are pleased to see that you had a great stay. We hope to welcome you back in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Nigel5.0★Sep 2024
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"Lovely stay at the Peninsular Apartments."
Great location and Spa passes are a bonus.
Thank you for your feedback we are glad you had a lovely stay. We look forward to seeing you again in the near future. Kindest regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Sally4.7★Apr 2024
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"This is our third stay at Coast in 6 years."
Although the surroundings are beautiful and the location is excellent, it feels like the flat hasn’t been updated in those 6 years at all. It is advertised as a luxury apartment which I’m afraid it definitely isn’t. We would recommend changing the mattresses as the beds are so uncomfortable. The lights under the kitchen cupboards couldn’t be used as the flashed constantly. The remote controls, the Wii remotes and balance board all had to have their batteries replaced which was very annoying. Also, the washing machine instructions in the welcome book are for a different washing machine and the actual instructions on the washing machine have been covered up. The light just stopped working in the second bedroom as well.
Generally, some more attention to detail would be welcome to make this apartment worth the price.
Thank you for your feedback, we are sorry to hear of the issues you encountered during your stay. We will be sure to pass your comments onto the owners of Coast for their consideration. We will be sure to revise the washing machine instructions, thank you for bringing this to our attention. Despite this, we do hope you had a lovely holiday and we hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Jody2.8★Oct 2023
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"Ounge furniture was old and grubby."
the settee was dirty and a bit smelly. The footstool just collapsed when you put your feet on it .The whole lounge furniture urgently needs replacing Also the appartment as a whole is a bit dark like being in a dungeon and a lot of noise from upstairs. Sorry!
Reviewed by Peter1.9★Oct 2023
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"A beautiful apartment in a great location."
Not nice though that we arrived and had to clean waste food out the bin that smelt as well as had to hoover the carpets. Found a random sock in the lounge too. The towels were stained and it advertises a washing machine, which didn’t work. If the apartment had been cleaned properly with fresh towels, it would be perfect!
Thank you for your feedback we are pleased to hear you thought the apartment was beautiful. We will be sure to address the cleanliness with issues raised the housekeeper. The washing machine is now working. Kind regards The Carbis Bay Holidays Team.
Property Owner
Reviewed by Marc3.1★Jul 2023
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"The apartment was extremely unclean."
Needs a deep clean and some soft furnishings are past there use by date.
Bed pillows uncomfortable.
Patio furniture not clean.
Please can the online photos of the apartment be updated. They are not accurate to what it looks like in reality, they need updating so that customers are not deceived.
Thank you very much for taking the time to leave feedback after your recent stay at Coast. We are ever so sorry to hear that the cleanliness of the property was not up to our usual high standard. We would like to assure you that these points have been passed onto the cleaner. Regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Malcolm1.3★Jun 2023
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"Although we have had a lovely time at the Coast we do have a few issues:
1."
Description says harbour view, you cannot see the harbour further trees! This was extremely disappointing for us az we book properties in St.Ives
based on their view!! Also your description said that there is dvd player and Sony ipod doing station but neither were there! You need to update the description of the property as this is mis-selling!
Also therefore chipped mugs and bowls!
Lastly the cleaning, there were cobwebs in the kitchen cupboard and bits in one of the kitchen cupboards. There were cobwebs behind the curtain to the patio doors in the lounge. The cooker hood had not been cleaned and was greasy. Idon't think that the floor had been hoovered I under the beds as there was fluff under them and a toilet roll tube under one of the beds. For what we paid for the apartment I woukd have expected a better standard of cleaning and am very disappointed about the view as the view was one if the main reasons for me booking Coast.
Reviewed by Amanda2.5★Jun 2023
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"Apartment clean, warm and welcoming on arrival."
Another comfortable stay in Coast, great location, looking forward to our next visit.
Thank you very much for your lovely comments regarding your recent holiday at Coast and we are so pleased to hear you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Paul5.0★Nov 2022
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"Beautiful apartment, ideally situated, well equipped with a view to die for!"
!!
Thank you very much for your lovely Feedback and you’re right about the views from Coast, they are very special! Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Andrew5.0★Oct 2022
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"A great well equipped apartment in a fantastic location."
Just a short stroll to the beach and harbour. Really lovely to have use of the spa facilities in the nearby hotel. Will definitely be staying there again.
Thank you so much for your excellent comments and we look forward to the opportunity to welcome you back again in the future. Best wishes, The Carbis Bay Holidays Team
Property Owner
Reviewed by Paul5.0★Oct 2022
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"We have stayed in the Peninsula apartments a number of times and would like to again but unfortunately Coast did not offer us a hygienic self catering apartment."
There were a number of pans and roasting tins that were unusable (I have taken photos). I opened the oven door and was revolted by the sticky oven racks. We were extremely grateful to the Harbour Hotel and the Porthmeor cafe for being able to cater for our meals at short notice. The sofa in the apartment was not only stained but also smelt of perspiration when we sat back! This was all so disappointing as we loved Coast..
Thank you for your feedback. We are saddened to hear that you had a few issues during your stay at Coast. Your comments have been taken on board and reported to the necessary departments to try and ensure these things don’t happen again. Howeer if you have any issues during your stay we do ask that you please contact the local office on 01736 630015 option 2, as we would like the opportunity to rectify and one of the local team would be able to assist you straight away.
We hope to get the opportunity to welcome you back in the future.
Kind Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Katherine3.4★Sep 2022
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"We love visiting Coast!"
The apartment is great! See you again soon!
(Some of the tv remotes don’t seem to be working properly even we changed the batteries. Not a complaint just to let you know.)
Thank you very much for your feedback, we are very glad you had such a good stay! We will pop down to the property on the next change over to double check the TV remotes and replace if necessary.
Kind regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Warren5.0★Jul 2022
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"On arrival the floors,sofa's,rug and bins was still dirty cob webs on the walls ..."
On arrival the floors,sofa's,rug and bins was still dirty cob webs on the walls decking had not been cleaned bird muck on the rails the owner offered to send cleaners back but not until Monday so ended up cleaning it myself
All the pots was still in the dishwasher
The bedroom remote controls had no batteries in them
Dishwasher was very noisy like it was going to brake down
Thank you for your feedback as it is very important to us! We are very sorry to hear you have found the property not clean enough and that there were no batteries in the remotes. We thank you for bringing this to our attention and just want to let you know that this is not our usual standard. Furthermore we want to assure you that we will have a close look into these points and address any issues so we can rectify them going forward. We are hoping to get the opportunity to welcome you back in the future. Kind regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Shane2.2★Jul 2022
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"The apartment was beautifully situated, parking and keys well organised and efficient."
Fairly well equipped.
But most uncomfortable to relax in the lounge, because as usual, comfort gave way to style with low backed settees.
Cleanliness was fair but I had to clean fingerprints off the kitchen cupboards and there was a pile of sand swept under the lounge mat. The top of the wardrobe had not been cleaned and covered my jacket with dust.
The outdoor area had lovely views but was rather grubby and neglected with dirty cushions.
Well equipped with TV, Alex etc.
Reviewed by Christine3.4★May 2022
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"The property was great."
Perfect location and great facilities. The added bonus was the spa passes as we took our baby swimming everyday and my husband also used the gym daily.
Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a lovely stay! Thank you again and we hope to welcome you back in the future.
Kind Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Clare5.0★Apr 2022
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"Fantastic location with amazing views from the living room and master bedroom."
Only a 3 min walk down to the beach.
We really enjoyed our stay at Coast.
Great facilities at the apartment (3 x TVs, books, games, Nintendo Switch)
Dear Mr Wong, Thank you very much for your wonderful feedback! We are pleased to hear you enjoyed your stay and are looking forward to welcome you back in the near future. Kind regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Kam5.0★Apr 2022
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"The apartment was perfect, spacious, well equipped, well stocked of crockery & cutlery."
Lovely & warm for the chilly evenings. Great views, was worried they’d be restricted with being on the ground floor but not at all. Access via the patio down a path directly to the train station, easy walk into town via the main road. Really clean-compliments to the cleaning team, not something I’ve been able to say in the past when staying in St Ives. Lovely holiday.
Dear Mrs Hurst, Thank you for taking the time to submit your feedback. We are delighted to hear you had a lovely holiday. Kindest Regards The Carbis Bay Holidays Team.
Property Owner
Reviewed by Astrid5.0★Apr 2022
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"Apartment was kindly decorated for Christmas, which was lovely."
Apartment was very well appointed, clean and warm.
Beautiful view’s
Only 1 moan, requesting us to leave by 9.00am on departure day is a tough order.
Dear Michelle,
Thank you for your Feedback following your recent stay at Coast and we are pleased to hear you enjoyed the beautiful views over the bay from the apartment and appreciated the Christmas decorations. With regards to the 9.00am check out time, I am pleased to advise this is something that is currently under consideration, and we hope to be able to amend this in the future.
Kind regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Michelle5.0★Dec 2021
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"Coast is an extremely comfortable apartment well equipped to a high standard - we have stayed many times and never been disappointed."
The property was spotless and very welcoming for our arrival, another enjoyable visit.
Dear Mr Deplitch,
Thank you for taking the time to send us your feedback, we are delighted to hear you had another enjoyable stay, we look forward to inviting you back in the future.
Kind Regards,
Owner Relations, Carbis Bay Holidays
Property Owner
Reviewed by Paul5.0★Nov 2021
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"Overall a very good stay and we had an excellent holiday, items I have already mentioned, no welcome pack (presume they’ve been discontinued), no Sky TV (as advertised) and finally, only 2 dinner plates."
No problem with the dinner plates as we dined out most nights anyway. The passes for the Harbour Hotel came in very handy as we used the swimming facilities a number of times.
Reviewed by Terence3.1★Oct 2021
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"We felt that the facilities in the flat were less than 5 star."
There was no teapot. The cafetière jug was cracked.
The oven and oven trays were not clean.
We noticed a lot of noise from the upstairs flat. Heavy footsteps- for a modern flat this was less than 5 star. Our dealings with Carbis Bay employee, Hayley, was helpful as we were able to park slightly earlier on arrival.
Dear Carol,
Thank you for taking the time to leave Feedback following your holiday at Coast and I am very sorry that you do not feel the property is of 5 star standard, I can confirm it is independently inspected and assessed annually by Visit England to achieve this accreditation. May I also apologise that for the noise from the property above you encountered during your stay. I have passed on your comments to the Housekeeper regarding the teapot, cafetiere, oven and trays for their attention. I am so pleased that Hayley was able to help you and assist you to gain early access to the parking space for Coast.
Thank you again for taking the time to leave your Feedback, this is very much appreciated.
Kind regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Carol3.1★Sep 2021
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"There was an issue with the water were it was running brown for over a day."
....we wasn't contacted by anyone at Carbis bay holidays....it took my husband to call yourselves and was just advised to get some bottled water......we then went to the shop to find no bottled water available at all....i am guessing that it was an issue effecting quite a few people so it had all ben bought....it would have been nice if Carbis Bay Holidays could have provided a few bottles at the apartment for us.
Also we arrived on Saturday and the communal bins where over flowing then.....yet they still didn't get emptied until the Friday before we left there was no here to put any rubbish as it was all spilling into the street......so we had to keep it in the apartment which is not ideal with 2 small children.....by husband then had to take some to another bin.
Reviewed by Jodie4.1★Aug 2021
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"A great apartment, very comfortable, clean and warm."
Ideal space for a family of 4. Amazing location just a few minutes walk from porthminster beach.
Reviewed by Janice5.0★Aug 2021
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"Lovely apt with fab views across the bay."
Would highly recommend.
Reviewed by Nicholas4.7★Jul 2021
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"Communal bins were overflowing and disgusting."
The apartment probably needed more time for cleaning. A good location and access to the spa excellent. Having stayed in number 2 Peninsula I thought the beds, furniture and equipment were very basic in comparison.
Dear Brian,
Thank you for your feedback, following your stay at Coast.
With regards to the issue with the external bins, we have made the Management Company at the apartments aware of this.
I am very sorry that the cleanliness at the apartment was not to our usual high standard and I have made our Property Management Department aware of this so they can liaise with the Housekeeper.
Thank you again for taking the time to provide this feedback.
Kind regards,
Carbis Bay Holidays
Property Owner
Reviewed by Brian2.8★Jul 2021
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"We hired the cot for our 18 month grandchild, unfortunately on the last morning when he awoke, he had just stood up and the cot tipped up, thankfully he was oK."
It was quite a small cot. But he loved the apartment and spent lots of time wandering around, and out on the decking.
Reviewed by Judith3.8★Jun 2021
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""Another great stay in this comfortable luxury apartment."
Coast has everything you could possibly need in a great location overlooking Porthminster and St Ives Bay."
Paul Deplitch
ReviewDec 2019
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""Coast is a comfortable apartment!"
Great facilities!
It was ideal for us. My son is disabled, so access was important also designated parking! We were there for my Daughter’s wedding held at the Harbour Hotel! It was a beautiful day, so lucky as weather was very stormy the rest of the week! Thank you to Hayley the apartment was spotless!! Look forward to coming again!!
"
L.Bent
ReviewNov 2019
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""We did indeed have a very good stay at Coast in St Ives."
We were very happy with the property, particularly its cleanliness. It was very comfortable and well equipped. The use of the spa was also a bonus. We would not hesitate to return and have already recommended the property and Carbis Bay holidays to friends."
The Holdens
TestimonialNov 2016
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""Thanks for your email."
We had a great holiday again in Coast and happy to give you some feedback.
This was our second visit to Coast, the booking process was straightforward again and even though we are very familiar with St Ives, the meet and welcome with Hayley is still a nice touch.
Coast is an exceptional, comfortable apartment, equipped to a very high standard. I even remembered to take some Nespresso pods this time for that special cup of coffee! There's also something special about looking out over a stormy St Ives bay enjoying a glass of fizz on your birthday! After a session in the spa of course.
We enjoyed the walk along the coast path to Lelant, rewarded with a good lunch at Scarlets. This time we also walked along the sea front from Penzance to Mousehole. You pass the front door of the Tolcarne Inn at Newlyn, and can recommend calling in for a fine fish meal.
Thanks for looking after us, hope to see you again next year."
Paul and Carol
TestimonialJul 2016
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""We had a lovely break and the accommodation was perfect."
Lovely views, spacious and well equipped."
Mrs Bynion
TestimonialJan 2016
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"Featured in 'Best British Breaks' article in Coast Magazine, April 2015."
'ideal for multi-gernerational holidays or large groups of friends'.
Carbis Bay HolidaysAug 2015
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"“I am pleased to say we had a wonderful week, and booking etc was efficient, the apartment was spotless and luxurious and the spa was a bonus; no complaints."
We would certainly stay again.”
G.Martin
TestimonialJul 2015
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""Many thanks for such a wonderful stay in your Coast Apartment, there is so much more to St Ives and with the wonderful views(which is why we come) we could not have asked for more."
The accommodation, cleanliness, apartment layout, parking and location, were all excellent. We enjoyed the privacy our aprtment had, but yet also enjoyed having the facilities at the Harbour Spa as well. We enjoyed being so close to Porthminster beach and even paddled at 11pm... in October! Ocean Grill is our new favourite for the fish pie and paella. And Pednalova is the perfect stop off before heading home to take in more of the views."
L. Cook
TestimonialJul 2015
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""Just to say we were really impressed with ‘Coast’ in the Peninsular Apartments and the views were amazing."
We loved the decoration and luxury fittings. It was a real bonus to be able to use the spa facilities at the hotel next door. We also had a visit from HM The Queen, who disembarked from the train just below our patio!"
W, Smith
TestimonialJun 2015
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""The location of Coast is great – really handy for town and with a great view."
The layout of the apartment was good and it felt spacious."
C. Dorer
TestimonialJun 2015
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""We thought the standard of Coast was excellent, a real bonus was being able to use the Hotels Spa area after a day walking ."
The standard of cleanliness was top notch & all equipment , kitchenware was perfect."
L. Geddes
TestimonialMay 2015
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""We thoroughly enjoyed our stay at Coast."
the apartment was as described, very stylish, comfortable and clean. The free tickets for Tate and Barbara Hepworth museum were used and much appreciated. The Mermaid was a lovely , with excellent staff, and the steak was a credit to them. The weather was a challenge to say the least, but meant for some exhilarating walks knowing we had a lovely warm, comfy apartment to go back to. It certainly hasn't put me of another winter holiday there."
J. Peak
TestimonialMay 2015
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""Coast ws one of the best apartments we have been in,everything we wanted was there and the views and location excellent, could not fault the apartment for cleanliness and administration was also excellent."
"
R. Bakewell
TestimonialApr 2015
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""My friend and I really enjoyed our stay at Coast."
It was very comfortable,warm,extremely clean and well kitted out with all the mod con's (some of which didn't even look like they had been used yet: ie the wii). We loved the view out to sea and the proximity to St Ives harbour and town centre and really could not fault it at all... As we were only there for three days we just enjoyed the pubs and shops of the town and only had one trip out which was taking the coast road round to Lands-end and Sennan cove which we enjoyed,especially meeting the "Landsend cat" he was a little star!!"
C. Allen
TestimonialApr 2015
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""Coast was excellent overall, high quality decor throughout and extremely well equipped and comfortable."
The apartments are ideally situated for all local amenities, the view is amazing and the use of the hotel facilities were an added bonus."
G Cusick
TestimonialMar 2015
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""Coast was a delight."
It was difficult to leave the comfy sofas with the everchanging views of the sea, and we looked forward to returning to the warm spacious apartment to enjoy cooking in the well equipped kitchen. All the facilities were squeaky clean and they provided everything needed for a relaxing holiday. We enjoy walking the coastal paths around The Godrevy Lighthouse and visiting the National Trust cafe where the food, service and views are superb. Another favourite eating place is the Fish restaurant on Fore Street. We visited the Eden Project, about one hours drive away, I would recommend this to anyone. It is a wonderful place that has something for everyone."
N. Wright
TestimonialMar 2015
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""Just to let you know we had a lovely stay in the Coast apartment."
We thought it was very well equipped and comfortable. Overal though we had a fantastic time and the apartment is lovely with a truly amazing view would definitely recommend to others. The Spa membership was a lovely bonus which we really enjoyed."
J. Lawson
TestimonialFeb 2015
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""We had a very enjoyable stay at Coast The Peninsula."
The apartment was lovely and well located. As far as recommendations go we had a terrific day at Paradise Park. Particularly for those with small children this is an excellent day out."
R. Coffey
TestimonialFeb 2015
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""Coast - a great apartment and location - really had a good holiday - dying to get back - been to a few of your properties over the years - this was the best so far."
"
A. Doyle
TestimonialJan 2015
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