Crystal Bay

27 Customer Reviews

• "A lovely apartment with great sea views and convenient parking"

  Thank you for your review, it is great to see that you had such a great holiday! We look forward to welcoming you back in the future, if you have any queries please don’t hesitate to get in touch. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Richard5.0★Nov 2024

• "The apartment was beautiful, clean, spacious and such a great location and amazing views."

  The main bedroom with en-suite is just gorgeous - huge with a fantastic double aspect view and massive comfy bed (albeit softer than we are used to). It was so lovely to stay in a place that is even better than advertised and on photos and we had an amazing week. You are so close to the beach and the town it was just perfect and we would definitely stay again and already passed on details to a few friends. Spa tag was missing from the key fob but no worries they accepted us from our e mail confirmation.

  Thank you for your feedback. We are pleased to see that you had a lovely holiday. We look forward to welcoming you back again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Sheena5.0★Oct 2024

• "We had a fabulous stay at Crystal Bay."

  As soon as we walked into the apartment after our long drive, it felt like home! The views across Porthminster Beach are incredible. The apartment is about a 3 minute walk from the beach which is perfect and it’s also ideally located to explore St Ives and close to the train station if you want to go further. We loved this apartment, it’s got all the facilities you could want, it was clean and well maintained. We have already booked to stay here again next year and we cannot wait.

  Thanks for your feedback Justin. We pride ourselves on giving guests a great experience at Crystal Bay and we’re thrilled you enjoyed your stay. See you again next July ! Phil and Mandy - owners of Crystal Bay Property Owner

  Reviewed by Justin5.0★Jul 2024

• "Perfect holiday home."

  We are delighted to hear that you found Crystal Bay to be perfect. We hope you visit again soon. Property Owner

  Reviewed by Mark5.0★Jul 2024

• "Second stay at this lovely apartment."

  We have stayed at three different apartments at the Peninsula and this is our favourite one. Excellent sea views and very comfortable, we will return again soon.

  Thank you for your feedback we are glad to see you again. We look forward to welcoming you back in the near future. Warmest Regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Nicola4.7★Apr 2024

• "A-m-a-z-i-n-g!"

  ! We left the apartment yesterday after a stay of one week and we miss it so much. Drifting off to sleep at night lulled by the sound of the sea just perfect. The views are beautiful. As others have said the apartment is ideally situated for walking into St Ives. Close by secure parking. The apartment contains everything you want for a relaxing self catering holiday and more. We have already booked to return next year

  Thank you for your feedback, we are glad you had a good time. We are looking forward to seeing you again next year. Kindest regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Jo5.0★Mar 2024

• "We thoroughly enjoyed our stay and felt the apartment was near perfect!"

  Reviewed by Ainslie5.0★Mar 2024

• "This was our third visit as we just love this apartment."

  In the winter (when we holiday) it is warm and comfortable and the views from all the windows are simply stunning. The position is another advantage with it being just a few minutes walk from the beach and the harbour.

  Thank you for your feedback we are glad you had a good holiday with us. We look forward to welcoming you back again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Dianne5.0★Dec 2023

• "This stunning apartment overlooking the sea was exactly what I needed for some R&R in a beautiful location."

  It was perfect. So delightfully furnished and the sea view was breathtaking. So much so that one friend has already booked it for a week in March. Would love to come back Alain and watch the sea and dolphins and stroll in to town.

  We are glad that you found the property to be perfect. Thank you for recommending us to your friend we hope to see you again soon in the near future. Warmest Regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Anne5.0★Nov 2023

• "Beautiful apartment with wonderful balcony overlooking the beach."

  Good secure parking and ideal location for walking into St Ives. It was a bonus to find we could use the spa facilities in the hotel next door. The only most minor fault was the shower runner in the en-suite bathroom was mouldy/ dirty and needs replacing which was out of keeping with the rest of the property’s extremely good standard. We would certainly stay again.

  Thank you for your feedback, we are pleased to hear you found the apartment beautiful and enjoyed the balcony overlooking the beach. We will be sure to look into replacing the shower runner thank you for bringing this to our attention. We are delighted to hear you would certainly stay again. We hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Caroline4.7★Sep 2023

• "Fantastic apartment, exactly as described, and pictures."

  The balcony was great for coping with the variable weather. A great location close to the town and beach. We loved it.

  Thank you for your feedback we are glad that you found the apartment fantastic. We hope to welcome you back again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by David5.0★Sep 2023

• "Lovely property, fantastic location and superb views."

  Very good parking for a large vehicle. Would love to buy it, if it ever came up for sale.

  We are glad you love this property and had a wonderful time. We hope to welcome you back again in the near future. Warmest Regards Carbis Bay Holidays Team. Property Owner

  Reviewed by Jackie5.0★Sep 2023

• "Wow! What can I say, amazing apartment with everything you could ask for, absolutely stunning views and great location, just a short distance to the town."

  We had a fantastic week, thank you.

  Thank you so much for your wonderful feedback! We are thrilled to hear you had a fantastic week! With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Tim5.0★Aug 2023

• "What a beautiful apartment in the most beautiful town."

  We had a gorgeous time at Crystal Bay. The rooms were beautifully decorated which made it extra special. We loved everything about the apartment and location. 10/10

  Reviewed by Molly5.0★Jul 2023

• "A wonderful stay - even the weather obliged with lovely sunny days."

  Being older, the car park across the road made it slightly more difficult to manage luggage. We were glad to be on the ground floor.

  Dear Joan, we are so pleased to hear you enjoyed your stay and that the weather was perfect. We hope to have the opportunity to welcome you back soon. Kindest regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Joan4.7★Jun 2023

• "This is a lovely property and would highly recommend to anyone wishing to stay in St Ives."

  Description is exactly as advertised, plenty of space, comfortable, clean with outstanding views. Parking is easy, and property based just a short walk from the harbor side. One very small negative would be the noise from traffic, this can be heard from the balcony, however the views override any discomfort. Thank you to Carbis Bay Holidays for the welcome pack and sorting a minor issue very quickly, it was very much appreciated.

  Thank you for your fantastic feedback. We are thrilled to hear that you loved the property and your stay and to hear that we dealt with your minor issue so efficiently! Thank you again and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Maggie5.0★Apr 2023

• "Unit met all expectations and is in a superb location."

  Easy walk into St Ives town centre. Views are amazing.

  Thank you so much for taking the time to leave us feedback and comments following your stay at Crystal Bay! We are thrilled to hear the apartment met your expectations and hope to get the opportunity to welcome you back in the future. With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Sherry5.0★Apr 2023

• "We have stayed at many different apartments in St Ives."

  This was the most spacious of them all with the best view, in a great location. There is easy access to the town and station. It is next door to the hotel for bar, spa and restaurant. The apartment is well equipped and great place to watch the sunrise/sunset. The balcony over looks Porthminster Beach with a view of the harbour. We could have done with another week and would happily stay there again.

  Thank you so much for taking the time to leave us your wonderful feedback! We are thrilled to hear you enjoyed staying at Crystal Bay and would like to return! We hope to get the opportunity to welcome you back soon! With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Alan4.7★Apr 2023

• "We were really pleased with the property."

  It had a beautiful view across St. Ives Bay and sitting on the balcony in the mornings and evenings was a real treat. The beds were comfortable and everything was finished to a high standard. The only issue for us was the seating in the lounge which was low and not particularly comfortable (although that might be down to our age!)

  Thank you so much for taking the time to leave us feedback and comments following your stay at Crystal Bay. We are happy to hear you were overall pleased with the property and hope to get the opportunity to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Tim4.7★Oct 2022

• "We had an amazing time at Crystal Bay."

  ....fabulous apartment with great views, in a great location and very peaceful. This is our 3rd visit to St Ives and we will definitely return to this apartment again. Minor issue with parking space upright post - perhaps needs upgrading as a bit temperamental. However Carbis Bay Holiday engineers were brilliant - arrived in 10 minutes. Cleanliness of the floors could have been better in the apartment.

  Reviewed by Sue4.4★May 2022

• "Immaculately present apartment with lovely little touches."

  We thoroughly enjoyed our stay at this apartment and will definitely stay here again . In a great location and it's the location and views over the beach and sea that beats other accommodation we have previously stayed in in st ives . The view from your bed when having your first cup of tea is truly heartwarming .

  Dear Mr Payton, Thank you for your wonderful feedback. We are delighted to hear you enjoyed the beautiful views. We look forward to welcoming you again soon. Best Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Richard5.0★Apr 2022

• "Lovely apartment, great location right on the beach front with incredible views."

  All the pictures were spot on matched everything when we go there. Just a shame about the weather.

  Reviewed by Sukhjot5.0★Apr 2022

• "Superb apartment!"

  The view is breathtaking… beautiful furnishings & tastefully themed artworks. The kitchen was fully equipped with excellent quality equipment. Its position so near the town and beach was another plus. We loved it!

  Dear Mrs Robinson, thank you so much for taking the time to leave us such a nice feedback. We are so pleased to hear that you had a very lovely stay. We look forward to welcoming you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Sally5.0★Apr 2022

• "As we have stayed in peninsular apartments many times we we’re disappointed not to find a bottle of cava in the fridge especially with holiday Property’s in cornwall having 2 great years."

  We would have also liked some dessert forks as the others were a bit big for somethings.

  Dear Ms. Pegg, Thank you fro taking the time to submit your feedback for your recent stay at Crystal Bay. We are sorry that you were disappointed by the things you have mentioned, but we sincerely hope that the wonderful apartment with those stunning views made up for them. The welcome pack in our properties for guest check in is put in by ourselves; anything else is added by the owner, so this can vary between each property. With the array of cutlery that each of our properties provide for your convenience, and we do offer a very large range of kitchen equipment, we do not feel it deemed as necessary to purchase cake forks; apologies for the inconvenience and we hope you understand. Once again, we hope you had an enjoyable stay at Crystal Bay and we hope to invite you back in the future. Kind Regards, Owner Relations, Carbis Bay Holidays Property Owner

  Reviewed by Wendy5.0★Nov 2021

• "A fantastic week in a very well appointed apartment , with perfect views of the bay , and the constant reassuring sound of the sea ."

  Will be back ……

  Reviewed by Michael5.0★Oct 2021

• "Gorgeous apartment with a fabulous view of the beach and sea."

  Only a 5 minute walk down into St Ives. Highly recommended.

  Dear Mrs Conyers, Thank you for taking the time to submit your feedback for your stay at Crystal Bay. Its lovely to hear you would recommend the apartment; its a beautiful apartment in a wonderful location like you say, great for a stroll into St Ives and the views are stunning, Porthminster is almost like a postcard. We hope to invite you back in the near future, Kind Regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by Andrew4.7★Sep 2021

• "My husband was taken ill, we believed he might be having a heart attack,we called for an ambulance and they said used a defibrillator now!"

  We called the contact number for the flat, and were given another number to call, we called that number, no one answered and the message we received was that the mailbox was full and messages could not be left. This was a major issue at the time. There should be a defibrillator in the main foyer. The other issue was that the bridge walkway, and the main foyer were not kept clean (just swept would have solved it) - they were full of leaves and miscellaneous items, like paper bags, straws, masks, etc. It was only on Thursday morning that a team of cleaners arrived. Otherwise, the flat was great and met our expectations, except that some of the plates were in short supply which meant I had to keep washing up certain items. The beds were very comfortable. The TV's were too small for the size of the rooms. Even with my complaints we would like to return to the development, to flat 14, the flat above 12 where we stayed, as we believe we might see the sun for a bit longer.

  Dear Mrs Frisch, Thank you for your feedback and the time on the phone earlier. As discussed if the emergency services state that your husband needs a defibrillator, the emergency services can tell you the nearest location of the defibrillator once they know your location and also they will give you the key code to unlock the case. Unfortunately, this is not a situation a member of staff would be able to assist you with as it is part of “999” emergency services. We will put forward your request for a defibrillator to be put in the development as a whole to the block management company who manage the development and also the cleaning of the communal areas. We will also ask the housekeepers to count the plate in the property to ensure there is sufficient for each guest’s stay. We are also investigating the number you called for the emergency out of hours to ensure that all guests can get through to a member of staff if there is a genuine emergency with the property. Thank you for taking the time to come back to us and we wish your husband a speedy recovery. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Jilly3.8★Sep 2021

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