Indigo

33 Customer Reviews

• "Apart from having no internet for the two weeks which was no problem has I had the data to cover the two weeks."

  The location was good for all amenities in ST Ives and the surrounding area.I think the apartment could do with a clock.Yes I would book again.

  Thank you for taking the time to give us feedback after your stay. We have tested the internet and this is working. The local office 9-5.30 Monday to Saturday on 01736 630015 to resolve any issues. We look forward to seeing you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Graham4.4★Jul 2024

• "Fantastic property!"

  Just a shame about the narrow car park especially when you have a large car one side and a van the other. But not a problem that can be solved!

  Thank you for your feed back we are glad you thought the property was fantastic. We hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Robert5.0★May 2024

• "The apartment had everything we needed for our stay."

  It was clean and well maintained.

  Thank you for your feedback we are pleased to see that everything was up to our high standards. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Louise5.0★Apr 2024

• "This was a very comfortable and clean holiday accomodation."

  The facilities were of decent quality and the coffee maker was a nice touch.

  We are glad that you found the accommodation to be comfortable and clean. We hope to welcome you back in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by William5.0★Oct 2023

• "Very clean apartment with views of the sea over the carpark."

  Great level access from the parking space into spacious rooms. The ensuite was a tad small but the main bathroom great. We found the sofa and king size bed far too low for our older hips and backs but the twin room very comfortable. An oven glove would be handy and a bath mat in the bath. There were plenty of mugs but not enough plates to last between the dishwasher use if you wanted to fill it up each cycle and only 2 dishwasher tablets given. The automatic key fob needs a new battery. Fab television when the luddite in me worked out how to use it. Overall though had a lovely holiday and it was a treat to sit out on the balcony this time of year. Thank you

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you for your constructive comments, these have been taken on board and reported to the necessary departments. We hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Judith4.1★Sep 2023

• "Lovely apartment everything you need good welcome pack only two slight niggles ..."

  Lovely apartment everything you need good welcome pack only two slight niggles wi-fi went down on the wed and could not adjust the shower tap

  Thank you for your feedback, we are pleased to hear you thought the apartment was lovely and had everything you needed. Thank you for bringing these issues to our attention we will be sure to take a look further into this. We hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Pauline5.0★Sep 2023

• "Shower in bathroom needed fixing and a cupboard to store food would be helpful, but the apartment was beautiful, clean and comfortable with lovely views over the bay."

  Probably going to book zgain next year . Thank you for making our holiday really enjoyable.

  Thank you for taking the time to leave feedback and comments following your stay at Indigo. We will look into fixing the shower as soon as possible and also want to assure you that we are always here to help dealing with any issues encountered during your stay on 01736 630015, Option 2. We are thrilled to hear you liked the apartment and have had an enjoyable time. Best wishes and kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Noreen4.7★Aug 2023

• "A great place to stay with parking and easy access on foot to all St Ives has to offer."

  Due to the location of the property, there is no need to drive right into the centre, which is ideal. Photos and description are accurate. We would love to stay again.

  Thank you for your lovely feedback, we hope you had a wonderful holiday and we hope to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Elaine5.0★Jul 2023

• "Great place to stay."

  Well equipped apartment. Very clean. We stayed in this apartment a few years ago and it was not very clean and not very well equipped in the kitchen. What a change. Well done! Will definitely visit again.

  Thank you so much for your feedback, we really appreciate it. We are very pleased to hear you have found the property clean and to your liking. We hope to get the opportunity to welcome you back soon! With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Robert5.0★May 2023

• "Arrived 4pm."

  .ish, and all looked good... however had a real problem with the TV Skybox setup and arriving on Sunday afternoon it left us with no support via Sykes other than leaving a voice message via its 01244 numder service... which a lovely young lady answered sometime later... Help arrived Monday via the Carbis Bay team after we'd effected a tempory repair... as coaxial cables had been pulled from twin screw-in plug sockets. The apartment was lovely, comfortable and clean apart from the Oven which smoked terribly when first switched-on...Wednesday, residue of cleanning agent apparently and smelt awful... had to open all the windows to clear smell and worried we'd setoff the fire alarm. We enjoyed our stay but issues shouldn't have happened for the customer to discover. Best Regards John

  Thank you for your feedback. We are pleased to hear that we responded swiftly and assisted with the couple of issues you had during your stay although we apologise these occurred in the first place. We were also thrilled to hear that you found the property lovely & comfortable. We hope to get the opportunity to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by John3.1★Feb 2023

• "Very good location in excellent flat with parking close to centre of St Ives"

  Thank you for your feedback. Kind Regards The Carbis Bay Holidays Team Property Owner

  Reviewed by Josephine5.0★Aug 2022

• "Perfect location for a family holiday, close to the town and Portminster beach."

  Excellent facilities within the apartment. The only thing that lets it down a little is the outside furniture, very basic and uncomfortable. Overall though it was a really lovely place to stay and we would return. Thank you.

  Thank you for your feedback from your recent stay at Indigo. We are delighted to hear it was the perfect location for a family holiday and had excellent facilities within the apartment. We are sorry you found the outdoor furniture uncomfortable - the owner has recently purchased 2 Magis Air tables for the balcony. We hope to welcome you back soon! Kindest Regards The Carbis Bay Holidays Team Property Owner

  Reviewed by Stephanie4.7★Jul 2022

• "Absolutely loved our stay at Indigo - mainly for its proximity to St Ives and the most spectacular view from the balcony."

  Have marked it down on cleanliness and comfort due to the following issues: Balcony tables are very rusty and need replacing. The balcony chairs are uncomfortable basic plastic chairs with only two seat pads provided for four chairs. The sink plug mechanism in the en-suite bathroom is not working properly so the sink does not retain water. There was a stain on the mattress cover of one of the beds in the twin bedroom. If these things were addressed, it would be perfect.

  Thank you for taking the time to leave Feedback following your recent holiday at Indigo and we are pleased to hear your loved your stay and that you enjoyed the excellent sea views from the balcony at the apartment. Thank you also for advising us of the chairs, sink plug and mattress cover, we have passed these on to the relevant members of our team for their attention. We hope to have the opportunity to welcome you back again in the future. Kind regards the Carbis Bay Holidays Team. Property Owner

  Reviewed by Carol4.4★Jul 2022

• "We had a lovely time at this property, the balcony and view were was fantastic but the table and chairs need updating they looked old and worn."

  We couldn’t use the bar stools as no were for your knees. The bed was to low to the floor and needed a much thicker mattress as to me this to one-off the most important parts of your Holliday, the on-site bathroom isa little to small couldn’t bend down in the shower unit , main barroom great plenty room but do think both shower units need grip handles. For us the couch was also too low as we are the older generation , these are only little things that can be fixed overall it was lovely in a good position and parking was perfect with no steps to the front door. You do though have to be able to walk up very steep paths and steps to go into town or beach we just managed it and we are in our 70s.

  Thank you for your feedback. We are so pleased to hear that you loved the property and your stay at Indigo. We appreciate your constructive comments which we have passed on to the relevant departments to look into, but we apologise that you found lots of areas not suitable. Thank you again for your comments, which have been fed back to the necessary departments. We look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Joan4.7★Jun 2022

• "Always a happy holiday in a Gallinas Point apartment"

  Reviewed by Lynn4.4★Apr 2022

• "Very nice property in good location."

  As mentioned by others the 9am check out and 4pm check in effectively means 6 days not 7 and even with Covid is excessive as the cleaners appeared at 9am on the dot so wouldn’t be cleaning till 5.

  Thank you for taking the time to submit your feedback. We are glad you liked the property and location. Our check out times are currently under review. Kind Regards The Carbis Bay Holidays team Property Owner

  Reviewed by Nigel3.8★Apr 2022

• "Our second stay in Indigo and we love it."

  Our main gripe is check out at 9am when you don’t let in until 5!! And you don’t allow the use of the Car parking space after 9 either!! I know it’s a pandemic but think 9am too early to check out and you should at least let your guests leave their car until day 11am do they can go for breakfast before the long journey home. I did text the number in the book to request the use of the carpark too but I didn’t get a reply. Thanks

  Dear Alexis, Thank you for your Feedback following your stay at Indigo and I am so pleased to hear you love the property, it is a lovely property in a great location. I’m sorry to hear you are not happy with our arrival and departure times, these are currently being re-evaluated and we hope to be able to amend in the near future. I’m afraid it is not possible for guests to use the parking space early or late on a changeover day as it is needed by the cleaning and maintenance teams. We look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Alexis5.0★Oct 2021

• "The apartment was spotlessly clean, very comfortable and with a high standard of fixtures and furniture."

  It was in a quiet location with lovely views across the bay. We really enjoyed our stay and would not hesitate to revisit.

  Dear Volkan, Thank you for your Feedback following your recent holiday at Indigo. We look forward to welcoming you back again in the future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Volkan5.0★Sep 2021

• "Did what it said on the tin !"

  !

  Dear Colin, Its great to hear that you were welcomed with what you expected. We hope that you will return soon, Kind Regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by Colin5.0★Sep 2021

• "Indigo is a lovely spacious and perfectly located apartment for St Ives with a lovely balcony, view & parking."

  We had a lovely 2 week stay and would love to return, but sadly the extortionate price increase of nearly 50% (an increase of almost £1000 for the same two weeks in 2022) has put us off returning. We have stayed with Carbis Bay Holidays for many years and have always found the prices to be reasonable and expect an increase in line with inflation each year, but this latest huge increase is extremely disappointing to see. Looking at other reviews for other properties it seems we are not the only people to think this. We also missed our cream tea on arrival that we were expecting from previous years. It’s a shame that’s gone too. A lovely property but price increase for 2022 unjustifiable.

  Dear Sarah, Thank you for taking the time to submit your feedback, it helps us and the owners going forward and we always take all points into consideration. We are glad that you had a lovely stay. Sorry to hear to hear you have been put off by the pricing. Please be assured that the pricing is regularly reviewed by the owners and ourselves. Please don't hesitate to take a look at the prices in the future as they can change at anytime. In regard to the Cream Tea, we had to change this as keeping our guests safe during the pandemic is paramount and we hope to have a replacement when we get back to a safe level. We sincerely hope you enjoyed your stay, Carbis Bay Holidays Team Property Owner

  Reviewed by Sarah5.0★Jul 2021

• "Wonderful sea view apartment."

  Spacious modern and clean. Only 5 minutes to the beach. Perfect for families. Lovely atmosphere around St Ives harbour in the evenings.

  Dear Mrs McAllister, We would like to thank you for taking the time to submit a review for Indigo. Lovely to hear you enjoyed your stay and we hope to invite you back in the future. Kind Regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by Sally5.0★Jul 2021

• "Beautiful apartment, spacious and well equipped."

  Great to have the balcony for some outside space and with sea views - loved it there

  Dear Mrs Charlesworth, Thank you for taking the time to submit your feedback. Lovely to hear you had an enjoyable stay and we hope to invite you back in the future. Kind Regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by Liz5.0★Jun 2021

• "Had a lovely week, great view from balcony."

  Flat is well equipped and comfy. Very clean would definitely book again

  A PayneAug 2017

• "“We would like to thank all involved on our week away."

  The apartment was absolutely spotless. We were really impressed with the standard of cleanliness. It was well equipped and an ideal base for our favourite beach- Porthminster. The Housekeeper gave us a very warm and helpful welcome and we have found all staff very friendly and efficient. Our daughter said that she wanted to live there! The only thing we can complain about is that the week went too quickly! Thank you for a lovely holiday.” C.Pallett

  TestimonialJul 2015

• ""We had a fantastic trip, really special place, we have already made a provisional booking fornext year, the standard of accommodation at Indigo was excellent, all mod cons including flat screen tv and sky, as well as ipad docking station and a fully functioning modern kitchen."

  The view from the room was good. We ate out every night and the Ocean bar and grill on the sea front was our favourite place." D Murten

  TestimonialJun 2015

• ""We loved the apartment and St Ives, there is a nice public leisure centre with childrens pool and gym just up the hill 5 minutes from Gallinas Point."

  We used this most days, good for the kids if weather is bad and for a nice swim / gym. We also liked the seals in the harbour almost every afternoon. We liked the fact that we could eat in some nice restaurants but that they also had a childrens menu. St Andrews Bistro was a favourite, very nice food for grown ups and atmnosphere but also very welcoming for children. Paradise Park was great, nice day out for the family, with indoor play. Only 10 minutes drive. We loved everything and will definitely return." A. Devey

  TestimonialJun 2015

• ""Indigo was a really perfect accommodation."

  High standard, uncomlicated administration, real like description and pictures on website, tidy and clean. We felt like home. Weather was very good and we had a wonderful week. We made some trips around and tried several locations for eating. Best we had at "Nare-Hotel", Veryan. We can only say it was a lovely week for holiday, only too short." V. & U. Trier

  TestimonialJun 2015

• ""Just like to say what a beautiful apartment Indigo is."

  It was spotless and the views were to die for I didn't want to come home, I could have stayed there for the rest of my life. St Ives never disappoints, we had my husband birthday meal at Pizza Express and then a drink at The Sloop In just more or less next door to Pizza Express." M. Shorthouse

  TestimonialMay 2015

• ""Thanks for your email."

  We enjoyed another week at Indigo and it met all our expectations. We had a great lunch at the Porthminster Cafe and loved all the walks around the beaches in the area from Lelant to Zennor. The parking at the apartments meant that there was no need to use the car everyday." L. Trower

  TestimonialMay 2015

• ""Indigo lived up to expectations, modern, well equipped, light and airy, with quality fixtures and fittings."

  The location is excellent for St Ives and for Porthminster Beach. We would book this apartment again and would be happy to recommend it to others. During our stay we visited the Minack Theatre which was spectacular, we also went down the tin mine at Geevor which gives a unique picture of what life was like for miners, until not so long ago." D. Muffitt

  TestimonialApr 2015

• ""We enjoyed the week at Indigo thank you, the apartment was well appointed and clean."

  We went to The Loft which we really love, another favourite of ours is Porthminster Cafe- definitely to be recommended." V. Collier

  TestimonialApr 2015

• ""We stayed at Indigo, the property is very well equipped and the king-size bed is extremely comfortable."

  Restaurants in St Ives that we particularly enjoyed were Ocean Grill (great food and great views over the harbour) and Porthmeor Beach cafe (great food and great views over the beach). Porthminster Beach Cafe and Cafe Pasta are also recommended." S. Berry

  TestimonialMar 2015

• ""We had a great week at Indigo, which was very clean and well-equipped, we particularly appreciated the wifi."

  " L. Trower

  TestimonialMar 2015

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