Serendipity

62 Customer Reviews

• "An amazing property."

  Super clean, excellent facilities and perfect location for St Ives. A lot of thought has been given to the enjoyment of holiday makers. Would definitely recommend to all friends and family. Thank you for making our stay perfect.

  Thank you for taking the time to give us feedback after your stay. We are pleased to see that your stay was perfect. We hoep to see you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Nigel5.0★Sep 2024

• "Everything as expected and conveniently located."

  We would happily stay again.

  Thank you for your feedback. We look forward to seeing you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Emma5.0★Jul 2024

• "The property was beautifully kept, and great to have the car parking."

  Beach 10 mins away and, and good time all to the town, which was great for us. Buses to Lands End and trains to Penzance nearby, so the apartment was in a really good location. We would go again. We took a relative with us, and she loved it. I think St Ives is a beautiful place in Cornwall, and has some really nice shops. Serendipity apartment was lovely.

  Thank you for your feedback, really pleased to see that you enjoyed your stay. We look forward to welcoming you back in the future. Kind Regards Carbis Bay Holiday Team. Property Owner

  Reviewed by Angela5.0★Jun 2024

• "The main bathroom drainage needs improving"

  Hi Craig - thank you for your feedback and I hope you had a good holiday. We will get someone to check out the bathroom and resolve any issues with the drainage. Property Owner

  Reviewed by Craig4.7★May 2024

• "This is by far the best holiday rental we have rented, 5 stars ⭐️ only a couple of slight things that we’d change ( and we really would not change much as this place is awesome) the gate pin didn’t work and there wasn’t a gate tag in the apartment so to get the car into the complex my husband sat in the car, I went into the apartment to open the gate."

  The second bedroom was roasting hot only realised there was a fan in the wardrobe when we checked out! This was our fault! The holiday home was amazing - from coffee pods to welcome wine, milk and coffees thank you for an amazing family break x

  Thank you for you feedback. We are pleased to see that you rate this accommodation at 5 stars and that its up to our usual high standards. We shall take your points into consideration for future improvements. We hope to have the opportunity to welcome you back in the near future. Kindest regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Cora4.7★Mar 2024

• "We was very happy with everything at the property and would highly recommend it."

  Only a couple of things to mention,there was a loud clicking sound coming from the on suite bathroom which woke us up at night,not sure if it was coming from the above apartment! The drainage from the main bathroom shower isn’t great. Just a-bit disappointed with having to leave by 10 am,thought this was early compared to other places.

  Thank you for taking the time to give us feedback we are glad you where happy with everything. We shall look into the points you have raised for future improvements. We hope to see you again in the near future. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Debbie4.7★Mar 2024

• "Excellent property outstanding facilities & cleanliness would definitely book again"

  Thank you for your feedback, we look forward to welcoming you back again in the near future. Kind Regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Sue5.0★Dec 2023

• "The property is lovely."

  Very modern but also very homely. We couldn't fault it at all. It was a real treat to stay

  Thank you for your feedback, we are so pleased to hear you found the property lovely and that you couldn't fault it at all, thank you. We hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Patricia5.0★Nov 2023

• "Lovely property in a good location."

  Would recommend and would certainly return.

  Reviewed by Susan4.7★Oct 2023

• "Our accommodations was perfect in every way, perfect week no complaints."

  Thank you so much for taking the time to leave such lovely feedback. We are so pleased to hear you enjoyed your stay and hope to have the opportunity to welcome you back in the near future. Best wishes, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Malcolm4.7★Jul 2023

• "Lovely apartment in a fantastic location, thank you for allowing us to stay in your apartment and have a fantastic holiday."

  Reviewed by David5.0★May 2023

• "Amazing apartment with all the features needed."

  Fantastic location. Gave 3/4 for comfort as main bed and sofa could have been more comfortable.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property! Thank you again for your comments which we have taken on board and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Martin4.7★Feb 2023

• "We had a great New Years break here, the apartment had everything you need and more and having parking is definitely a bonus."

  It’s 5 minutes to the town, harbour and beaches. We would definitely stay there again and would recommend it to our friends - thank you.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Andrea5.0★Dec 2022

• "The apartment is beautifully presented and very well equipped, making it the perfect venue for us for Christmas."

  The only reason I have not given it a 5 star review is for the fact that no mattress was provided for the cot (we did bring bedding as this was stated in confirmation email). There was a fold our base but it is no way comfortable enough for a child to sleep on. We tried to pad it out with towels etc but our 1 year old slept terribly and ended up in bed with us most nights. We even had to arrange for a family member to drop our travel cot mattress to us so that he could have a good nights sleep. Apart from this the apartment is perfect, so was a real shame!

  Thank you for your lovely feedback, we are so pleased that you found the property perfect for Christmas! Regarding the cot, due to manufacturer recommendations, we are unable to provide any additional mattress other the one that comes with the cot, as they advise this could be hazardous to the child using it. We hope you understand that legally we are unable to offer anything else. Thank you very much and we hope to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Emma4.7★Dec 2022

• "We loved our stay in Serendipity."

  It was beautifully presented with every need catered for. It was comfortable and very clean. We loved the special touches with the Christmas tree and decorations. The location was perfect for us, and the apartment block was easy to access and park. We will certainly look to book again in the future. Thank you.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Andrew5.0★Dec 2022

• "A good property to stay, but for me I found the on suite with the door opening into it was tight."

  This is in my view just a tweek to improve. This property was one of the best I've been to and a good location.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Neil4.7★Nov 2022

• ""We've booked many times with Carbis Bay holidays over the years and stayed in some lovely apartments."

  Surredipity is certainly up there with the best." Many thanks.

  Thank you for your lovely comment and we look forward to welcoming you back again soon. Best wishes, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Mark5.0★Oct 2022

• "Beautiful apartment on the edge of St Ives."

  Apartment was clean, extremely well equipped, spacious and had everything we needed for a holiday to relax and explore the local area. The folder giving us information on using all the facilities of the apartment was invaluable (in many places we've stayed you have to guess

  Thank you very much for your lovely Feedback following your recent holiday at Serendipity and we are so pleased to hear you thought it was a beautiful apartment and good that you appreciated the Quick Start Guide in the property too. We look forward to the opportunity to welcome you back again in the future. Best Wishes, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Trish4.7★Oct 2022

• "The apartment is well maintained but a couple of things that might improve guests stay."

  Main double bed creaks so it was noisy if you had to use bathroom at night. Only 3 seats on balcony area, the apartment is for 4, so another chair needed. Main sofa incredibly uncomfortable if you are sitting on it for a longer period of time, such as watching a film. I also think it needs more ventilation, when we arrived the bed sheets felt almost wet and there were little black flies in the en-suite. Kept fan on in the en-suite but again smelled of dampness. St Ives is beautiful and the apartment was well situated. Had the weather been warmer we may not have noticed any dampness? We did try putting heating on for a couple of hours but then had to turn it off because it became too hot.

  Thank you very much for your feedback, we will pass your comments about the extra chair and the sofa being uncomfortable. We will also speak to the housekeeper about the bedsheets and the flies in the ensuite to make sure this is dealt with. We are glad you had a lovely holiday and look forward to welcoming you back to the area soon. Kind regards,The Carbis Bay Holidays Team Property Owner

  Reviewed by Lorraine3.4★Sep 2022

• "Have booked with Carbis Bay Holidays for a number of years."

  Some fab properties, real homes from home and well managed.

  Dear Mr Eade Thank you for your feedback. We hope you all had a wonderful holiday. Kindest Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Nicholas5.0★Aug 2022

• "Lovely property in a lovely location."

  The property was extremely well equipped - they’d thought of everything we might want. Only slight criticism was the en suite door which made the toilet difficult to get to - perhaps a bifold door on that room would be better - but that is a minor thing that did not detract from a lovely stay.

  Thank you so much for your lovely and constructive feedback! We hope to welcome you back in the future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Jayne5.0★Jul 2022

• "Recently stayed at Serendipity and could not be more impressed."

  We were quite surprised upon arrival when discovering that this property is even better than the photos and description. The location is perfect for enjoying everything St. Ives has to offer. Directions to the property were excellent and easy to find. The reserved parking space in front of the property was outstanding. The property itself was very clean and in excellent condition. The kitchen had everything possible needed to have meals at the apartment. They even supplied a Nespresso machine, and I was quite relieved as I did not have to go on the search for my morning espresso. Bedrooms were excellent with comfortable beds. The living room was also quite comfortable and the 50 inch television was perfect as it kept us entertained on one of the days in which we had torrential downpours. We found the location to be quiet, did not hear any street noise. Approximately a 5 minute walk to the sands on Porthminster Beach and 15 minutes to Porthmear Beach.

  Thank you so much for your wonderful, positive feedback as it is very important to us! We thrilled to hear that you had a memorable stay and have found everything you needed. We really appreciate your comments and hope to get the opportunity to welcome you back soon! With kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Scott5.0★Jun 2022

• "Serendipity is an amazing apartment - modern, clean, comfortable and is very well equipped."

  Location is excellent, within easy walking distance to the beach and the town. Couldn’t have been a better stay.

  Thank you for your lovely feedback. We agree Serendipity is an amazing apartment. We hope you had a great holiday and hope to welcome you back soon. Kind Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Mark5.0★Jun 2022

• "The apartment was spotless and had all the facilities you could require and more."

  However, there is no mention on your website how close this apartment is to a busy road. The traffic noise made it difficult to relax on the patio and my son found it hard to sleep as his room was next to the road. I would recommend the apartment as it's close beach and amenities but people should be aware of it's proximity to the road

  Thank you so much for your feedback. We are thrilled to hear that you enjoyed your stay! Thank you for your comments, they have been taken on board and we hope to get the opportunity to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Ian4.7★May 2022

• "A lovely, well furnished and equipped flat."

  Great location. The barrier to enter the complex was temperamental and we had to wait 20 minutes to get it to work before we could get in which was very frustrating. The listing is a bit misleading - the terrace is much smaller than the photos make it appear and there is no mention of the road being right next to it which was quite noisy at times.

  Dear Mrs Hancock, thank you very much for taking the time to leave Feedback following your recent stay at Serendipity and good to hear you felt the apartment was in a great location and found it well furnished and equipped. I am sorry to hear you experienced problems with the barrier to the secure parking for the apartment we have passed this onto our Property Management Team for their attention. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Tracey4.7★May 2022

• "Fantastic location & well presented, however disappointing with the Companies policy re the change-over times."

  4pm check-in, 9am check-out (this gives 7 hours cleaning/turnaround time. 9am is very early to get packed up & leave)

  Dear Russell, thank you for taking the time to leave Feedback following your recent stay at Serendipity. With regards to the 9.00am check out time, I am pleased to advise this is currently under review and we are hoping to be able to revise this in the near future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Russell4.7★Mar 2022

• "Lovely modern well equipped property, spotlessly clean and great location ."

  Reviewed by Sally5.0★Dec 2021

• "Excellent accommodation, extremely clean and very welcoming."

  Will certainly recommend to friends and family.

  Reviewed by Michael5.0★Nov 2021

• "We’ve stayed at various apartments at Gallinas Point."

  Each one has been 10/10 and represent great value for money.

  Dear Mr Ladwa, We are delighted to hear you had an enjoyable stay at Serendipity and you chose to return to Gallinas Point once again. We hope to invite you back in the very near future. Kind Regards, Owner Relations, Carbis bay Holidays Property Owner

  Reviewed by K5.0★Oct 2021

• "Fantastic property, as described and pictured on the website."

  No complaints at all. Also an ideal location to walk around St Ives. Will stay there again.

  Reviewed by Rob5.0★Sep 2021

• "Have been staying for years, the late check in I’m not sure is totally needed parts of the apartment we’re still dusty, the hiked up prices, we love the location but won’t be back due to the high prices an extra £1,000 doesn’t warrant it, have looked for new places to stay for next time!"

  Other than that we love the apartments

  Reviewed by Clare4.7★Aug 2021

• ""Apartment complex 100% as described, key pick up Easy and uncomplicated, Serendipity apartment clean & tidy on arrival & lovely welcome gift as well, St Ives as beautiful as ever despite unpredictable weather!"

  ! Our 6th visit to Gallinas Point apartments with CBH & it won't be the last!!. Ciao for now."
  BRYN RICHARDS

  ReviewOct 2019

• ""Lovely apartment, lovely spot."

  Thoroughly enjoyed our break."
  Sara S

  ReviewSep 2019

• ""The apartment was lovely."

  So modern, well equipped and very comfortable. It was in a perfect location. We really appreciated the little touches of luxury - the cream tea and apple juice waiting for us in the fridge on arrival, little bag of chocolates and the lovely toiletries provided. We will certainly return to Serendipity (can't wait!!)"
  Susan and John

  ReviewJul 2019

• "Best St Ives stay ever!"

  Great apartment, great outside space, managed a morning coffee and an evening drink outdoors even though its October! Good location only a short walk into the town or beaches. Looking forward to coming back soon

  TestimonialOct 2018

• "Place lovely, apartment terrific."

  TestimonialAug 2018

• "Lovely per-Christmas week away, fantastic apartment will be back next year."

  Couldn’t fault a thing.

  TestimonialDec 2017

• "Lovely apartment."

  Very comfortable and well equipped. We are regular visitors to Carbis Bay and we must say that Carbis Bay Holidays always provide outstanding accommodation.

  TestimonialNov 2017

• "We had a wonderful time in a lovely apartment."

  TestimonialSep 2017

• "3rd visit to Serendipity, weather could have been better but still enjoyed the holiday."

  Hope to return.

  TestimonialJun 2017

• "We love the apartment, we have stayed in 3 of the others and this one is lovely."

  Had a wonderful week, St Ives had a wonderful weather. Enjoyed the goodies too.

  TestimonialJun 2017

• "3rd visit to Serendipity."

  Lovely apartment and fabulous holiday. Thank you, Sarah, the place was spotless when we arrived. See you soon.

  TestimonialApr 2017

• ""We thoroughly enjoyed our recent visit to Serendipity in St Ives."

  The apartment was very clean and had all essential amenities. It was also very useful to have complimentary membership to the gym and spa." Elissa Matthews

  TestimonialJan 2017

• ""I am delighted to report that the standard of accommodation offered at Serendipity and the cleanliness were both exceptional."

  We enjoyed our holiday very much. Carbis Bay Holidays dealt with all the administration quickly and efficiently. I particularly enjoyed the visit I made to Barbara Hepworth's studio. The guided tour, which takes place each day at 1pm and is included in the price of admission, was of an unusually high standard and greatly enhanced my understanding and appreciation of her life and work." M. Jones

  TestimonialJul 2015

• ""We very much enjoyed our stay in Serendipity it is located in a good position for access to and from St Ives and the surrounding area."

  The accommodation itself is of exceptional quality which we could not find fault with. Hopefully we do intend to visit the area again next year and would not hesitate to book again with you in the same accommodation." P. Fox

  TestimonialJul 2015

• ""We had an excellent stay in Serendipity and would definitely come back again, it was fitted to a very high specification with all the necassary facilities that made it a home away from home."

  The outside area added an extra room - which is great for little ones to play in when the weather is nice, and for adults just to relax in the evening. As the weather was very good all week, we spent most of the week on the beach - as we have a three year old, and sandcastles are top of the list:) We did go out to Lappa Valley, which I would recommend as a good half days entertainment (in good weather though), for probably up to 5 year old's. The three train rides are the big selling point, although the boat ride was also reaaly good fun and easy going. An outside play area, miningolf and a nature walk are also there to fill out the day. Thanks for an excellent holiday!!" C. Collinge

  TestimonialJun 2015

• ""We very much enjoyed staying at serendipity tucked away in the corner."

  The apartment was yet again was immaculate,and comfy. The new coffee machine was great we went and bought one yesterday!" C. & T. Strickland

  TestimonialJun 2015

• ""The feedback from myself and my 2 sisters are the same; 100% satisfaction!"

  We weren't sure which was the best journey of discovery in Cornwall; Cornwall itself or the apartment; it seemed like every day we discovered some different thing in the apartment!! We particularly enjoyed the Tregenna Castle Hotel; a beautiful place, with beautiful grounds and backdrop, and excellent value and quality meals." E.Uren

  TestimonialMay 2015

• ""We really enjoyed our week in St Ives, it was a very good base for us as regards being able to walk into town and the variety of restaurants etc."

  the Porthminster Beach Cafe twice, also for lunch was the Porthmeor Beach Cafe and the Porthgwidden for morning coffee. We also tried the Mermaid and the Black Rock both were good." P. Roughton

  TestimonialMay 2015

• ""We had a super week in Serendipity."

  It exceeded our expectations, was very well equipped, very clean and ideally situated. We loved the outside seating area and used it lots. We went to St Michael's Mount and Eden Project, one of the main reasons that we visited Cornwall and well worth it. Carbis Bay away an easy stroll and the coastal path towards Zennor gave amazing views. The apartment is also extremely well placed for the bus and train station." S. Buckley

  TestimonialApr 2015

• ""We had a super week in Serendipity."

  It exceeded our expectations, the apartment was very well equipped, very clean and ideally situated. We loved the outside seating area and used it lots. We went to St Michael's Mount.....but the tide was in, the sea quite rough and consequently the island almost deserted so just how we like things, also The Eden Project, one of the main reasons that we visited Cornwall and well worth it. Walking out from the apartment was easy; Carbis Bay an easy stroll and the coastal path towards Zennor gave amazing views. The apartment is also extremely well placed for the bus and train station. St Ives was fab. We loved it." S. Buckley

  TestimonialApr 2015

• ""We had a superb stay in St Ives and Serendipity apartment was absolutely superb."

  Fantastic location, spotlessly clean with outstanding finish in terms of decor and furnishing. Everything was pretty much perfect!" H. Morris

  TestimonialMar 2015

• ""We had a fantastic holiday, this was one of the best places we have stayed."

  The accommodation was outstanding, very well equipped and immaculately kept." A. Greenway

  TestimonialMar 2015

• ""We thought Serendipity was very comfortable, extremely clean, beautifully furnished and having the car parking space was invaluable."

  The location was great for getting to the town and beach." A. Brown

  TestimonialFeb 2015

• ""We have visited St Ives several times as we love it there and usually stay in bed and breakfast, but thiis year having a young baby we wanted something more like 'home from home'."

  And Serendipity did not disappoint at all. As well as being totally spotless it had everything you could need. Seafood Cafe and Ocean Grill have always been favourites of ours. The walk along to Lelant is also worth doing and then treating yourself to a nice lunch and drink in the Badger Inn there. With having our daughter, this time we actually took the train along to Lelant which again is great and very regular." J. Bottrill

  TestimonialFeb 2015

• ""The apartment 'Serendipity' was first class throughout, with an excellent specification and location."

  The beds,linen and pillows, towels and all equipment were all of a very good quality. The cleaning was immaculate and everything was in first rate condition." M. Palmby

  TestimonialJan 2015

• ""We had a lovely holiday in a fantastic apartment!"

  It really is ideally positioned and is equipped to a really high standard with everything you could need and more!" P. Hodgson

  TestimonialDec 2014

• ""We were are very impressed with Serendipity and appreciated the thought that has gone into deciding how finish this property and what to include on the equipment list."

  The overall quality of this accommodation really sets the standard that all 5 star properties to strive to achieve." C. Evans

  TestimonialNov 2014

• ""We thought Serendipity was excellent, extremely comfortable and superbly equipped."

  We loved having our breakfast sitting outside in the extremely well designed and well sheltered 'patio'. It is fairly rare to be able to eat breakfast outside in this country in October. Everything was very well planned and suited me well (I have difficulties in walking and use two sticks.) In terms of restaurants, we would certainly recommend 'The Captain's Table' at the Sloop Inn. My husband particularly enjoyed the guided walk around St Ives which focussed on local artists." P. Evallins

  TestimonialOct 2014

• ""Thank you for an excellent stay in Serendipity."

  The apartment is extremely well furnished and kitted out, making our stay very comfortable - I particularly enjoyed the terrace, and my son loved the high tech equipment! We all loved the location (despite the uphill climb home) and we didn't use the car once, just enjoyed being in St Ives. We will have to come again to visit all the places we missed this year." L. Pugh

  TestimonialSep 2014

• ""Accommodation was excellent."

  Fabulous location. We had an excellent holiday, helicopter ride to Isles of Silly was a highlight. Would definitely consider return to St. Ives and this accommodation again." K. Oldman

  TestimonialAug 2014

• ""We were more than impressed by the standard of accommodation at Serendipity, it was immaculate, furnished beautifully and equipped to an extremely high standard."

  It was a perfect base for our holiday and I will definitely be recommending it to family and friends. The scenery was breath taking. We can also recommend the art walking tour, in St Ives, we ate out at the Portminster Beach Cafe and the Union Pub, in the town." R.Hodgson

  TestimonialAug 2014

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