The Point

42 Customer Reviews

• "On arrival, doing my usual checks."

  I found the oven in a disgusting state the hob was not much better and damaged. I left the oven but my husband scrubbed the hob for me. We did not use the cooker unless we had foil on the pans. The sky needs to be upgraded and controller replaced. I did a wash before we left it worked well but when I put the dry only cycle on , when I checked the drum the clothes were soaking wet and water in the drum. I had to do a drain and spin cycle then put my washing on the airyer. There was a cracked dinner plate right a cross the middle, so I binned it. Outside furniture the seats are rusty and the table is too big. The rug in sitting area needs to be replaced. Thread bare.

  Thank you for taking the time to review your stay, I do hope you enjoyed your holiday and managed to explore our lovely local area. I appreciate the feedback you have left and will be sure to investigate your cleanliness concerns as well as the washing machine and outside furniture. We will pop down shortly to ensure these things are taken care of in a timely manner. If you do stay with us again in the future, please note that you are welcome to call us directly with any concerns you have during your stay and will do our utmost to ensure issues are handled during your stay with limited inconvenience. Property Owner

  Reviewed by James1.9★Oct 2024

• "Excellent property, clean and comfortable, sea view and a parking place."

  Walkable into town, bus or taxi easily available to come back uphill.

  Thank you for leaving us feedback. We are glad to see that you enjoyed the excellent property and the sea views. We hope to have the oppotunity to welcome you back in the near future Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Sue5.0★Sep 2024

• "The point is in a wonderful location ."

  . as the pictures show spotless and the secure parking space for The Point apartment is flat, which is a bonus

  Thank you for your feedback, we are pleased to see that everything was spotless. We hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Debra5.0★Aug 2024

• "A very comfortable stay the place was spotless clean well done to the cleaners, wonderfull location near to everything you need, shops ,beach ect."

  will be returning there again indeed.

  Thank you for your feedback. We hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Lucy5.0★Jul 2024

• "The apartment is spacious and nicely decorated, with very individual touches."

  The owner has provided full information on the flat in a folder and there is a visitors’ book with tips too. The location is very good, near the town and the beach. The area is quiet and the view from the balcony is great. The parking was very welcome, but it was also very convenient for the train station. The only thing I really missed was a cheese grater!

  Thank you for your feedback. We are pleased to see that you enjoyed the apartment. We shall take the points you have mentioned into consideration for future improvements. We hope to welcome you back again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Maria5.0★May 2024

• "The Double Bed was a great shock when we stripped the Quilt and pillowcases and sheet off at the end of our stay."

  The Quilt it self was stained if we had known we would never have slept in the bed. Most disappointing. All we did was sleep in the bed. so there should not have been the stains that we experienced on the day of leaving. The sky tv did not like being fast forwarding and the picture would freeze then everything went off. Has to keep pressing the remote to get picture to re engage. Most frustrating.

  Thank you for your feedback, we are sorry to hear of the issues you encountered during your stay, we can confirm the duvet has been replaced and we will be sure to take a look into the Sky Tv. Despite these issues you experienced we do hope you had a lovely holiday and we hope we have the opportunity to welcome you back again in the future. Kind Regards ,The Carbis Bay Holidays Team. Property Owner

  Reviewed by James2.2★Oct 2023

• "We had a lovely break we have stayed in quite a few of the apartments in Gallinas Point as they are of a good quality and in a convenient location with parking."

  Just a couple of minor things to make the owner aware there was some damage to the decking on the balcony in the far corner, the table on the balcony has been replaced with one that is too big and hard to get a chair under. The bed in the main bedroom is advertised as king size but seemed more of a double and a bit more cupboard space for food items would be welcome but none of these things would put me off booking again.

  Thank you for your lovely feedback and your constructive comments which have been taken on board and reported to the necessary departments to look into. In regards to the master bedroom bed, we would like to assure you that this is advertised as a double bed on the website. We are pleased to hear you would book another stay at The Point and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Michelle4.1★Sep 2023

• "Excellent stay, everything was clean and worked well."

  Thank you for your feedback we are delighted to hear you had an excellent stay at The Point and that everything was clean and worked well. We hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Steve5.0★Sep 2023

• "The point was a lovely place to stay."

  Really close to St Ives beach and town (5 min walk) and with an allocated parking space which was great. The beaches in this area are amazing and there was loads to see and do. The apartment had everything we needed and was super clean and modern. The beds were comfy, although for the price, a king size would have been nice. The kids bedroom was really spacious which was good for our two teenagers and having two bathrooms was a bonus. The kitchen appliances were great too. It was a lovely relaxing place to stay and hang out. We were a bit concerned about any noise coming from the flats above, but it was minimal. It was lovely to wake up and be able to see the sea in the distance. I would say, it wasn't the most relaxing place to sit on the balcany, as it's ground floor and looking onto the parking bays, people did walk right past. However, to have an outside space with a view of the sea was great. I would definitely recommend this apartment. Thanks for a great stay

  Thank you for taking the time to leave your feedback it is much appreciated, we are glad to hear you enjoyed the apartment and found it a lovely relaxing place to stay and hang out. We hope to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Kate4.1★Aug 2023

• "Had a wonderful time at the flat"

  Thank you for your wonderful feedback. We hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by William5.0★Feb 2023

• "We love the flats at Gallinas Point and have stayed in a few."

  Great to find a modern apartments with secure onsite parking close to the town centre. The walk up the hill on the way home feels like we're working off some of the holiday over indulgences!

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the development and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Jenny5.0★Sep 2022

• "A lovely apartment in a great location in St Ives, as long as you are mobile due to being up the hill/steps from town & steps to enter apartment."

  Equipped with everything you need for a short holiday and built to a high quality. Great to have an allocated parking bay as this is a must at busy times.

  Thank you for your feedback following your recent stay at The Point. We are pleased you found the apartment lovely and well equipped with everything you needed. We hope you had a great holiday. Kind Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Michelle5.0★Jun 2022

• "We had a wonderful holiday."

  The apartment was spotless and well-appointed. The layout of the kitchen took a little getting used to (e.g not enough storage space for food as we need to be genuinely self catering) but after a few hours we were fine! We also shared the kitchen with a colony of ants and it would be good if that were dealt with properly!

  Thank you so much for your wonderful, positive feedback. We are thrilled to hear that you had a wonderful stay! We thank you for bringing the ants problem in the kitchen of the property to our attention and can assure you that we will look into this to rectify the problem going forwards. We also want to apologize for any inconveniences caused by this. We hope to welcome you back in the near future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Anne4.7★Jun 2022

• "Beautiful apartment just one problem as soon as we walked in door there was ants on kitchen surface ."

  There was a welcome pack of milk , tea , coffee , sugar , biscuits amd apple drink so this was a great help after travelling. Would recommend shopping in Osbourne as food is good value for money. If you dont like hills this apartment is not for you as it is very hilly here .

  Thank you for your feedback. We are so sorry to hear that you experienced this on your arrival! If ever you have any issues during your stay please don't hesitate to contact the local office to assist on 01736 630015, option 2. We hope you enjoyed your stay on a whole. Kind Regards The Carbis Bay Holidays Team Property Owner

  Reviewed by Leonard5.0★Apr 2022

• "Lovely property, great positioning within st ives Only issue was, the furniture in the living room could have been a bit more comfortable and an updated sky package."

  Reviewed by Jessica4.1★Oct 2021

• "Not a lot wrong with this property ,this is the second time we have stopped hear at this time of year and have enjoyed both occasions , is there any improvements that would make it better yes, Sky update needs considering ,and the mattress in the en- suite is far to soft,but that is probably a personal opinion , the rest is spot on."

  Dear Mr Shorthouse, Firstly we would like to thank you for taking the time to submit your feedback. Lovely to hear that you chose to return to The Point. Please be assured we will pass the points you raised to the owner. The TV in the living room is new so perhaps there was an issue with the signal during your stay but we will investigate this to make sure we address and problems. We hope to welcome you back in the near future. Kind Regards, Owner Relations, Carbis Bay Holidays Property Owner

  Reviewed by James4.4★Oct 2021

• "Great holiday, in a fantastic location."

  Apartment has everything required for a comfortable stay. Short walk downhill to the town and even shorter walk to the beach. A good selection of shops, pubs and restaurants in the town, though at the moment pre booking restaurants well in advance is recommended.

  Dear Alfie, Thank you for your Feedback following your recent stay at The Point, this is very much appreciated. We are pleased to hear you found every required at the apartment for a comfortable stay and we look forward to the opportunity to welcome you back to St Ives again in the future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Alfie5.0★Sep 2021

• "Nice apartment in a great location."

  However for ‘5 Star’ accommodation we would not expect to find maintenance issues and would expect an improved and comfortable outside seating area. We wouldn’t be prepared to pay the substantially increased prices for 2022 to stay in this apartment next year.

  Reviewed by Steven3.4★Jul 2021

• "Great location, great apartment and facilities we will return thanks"

  Reviewed by Alison4.4★Jul 2021

• "Great apartment but a needs some tweaks as I don’t feel it’s 5 star as listed."

  The outside area needs some maintenance and more comfortable furniture. There are no movies as stated on sky but I think a great benefit would be Netflix especially for the rainy days. Great location though.

  Reviewed by Jo3.1★Jul 2021

• ""Comfortable stylish clean accommodation with good facilities."

  Comfy veranda seats would be the icing on the cake. In great location with good car park facilities for large car. We visit this complex yearly and this flat was the most comfortable to date."
  J

  ReviewSep 2019

• "Another lovely week, thank you."

  TestimonialOct 2018

• "Very nice apartment, great location."

  TestimonialSep 2018

• "Well appointed luxury apartment."

  Great location for Porthminster, beach and station. Jo Stokes very helpful.

  TestimonialAug 2018

• "Last minute booking, fantastic weather lovely food."

  Pleasant apartment, we will be back.

  TestimonialJun 2018

• "Had a great week, love St Ives."

  Nice apartment.

  TestimonialNov 2017

• "A very comfortable week exploring."

  Finally got to see the new Tate after its reopening.

  TestimonialAug 2017

• "St Ives wonderful, magical place as usual."

  Must eat at Rim & Crab shack and breakfast at Porthmeor Café was fantastic with great views.

  TestimonialJun 2017

• "Good location, lovely surprise of treats on arrival."

  Lovely apartment.

  TestimonialApr 2017

• "As usual everything good."

  TestimonialApr 2017

• "“Everything was spot on as we have come to expect with Carbis Bay Holidays."

  The Point was well appointed and clean. I would have no hesitation at recommending Carbis Bay Holidays for their properties, service and efficient simplicity of web site.” R.Nugent

  TestimonialJul 2015

• ""We have been coming to Cornwall now,as a family, for just 50 years, our stay at The Point last week was everything we expected and more."

  It was very clean, well presented, and all the fixtures and fittings were clearly of the highest quality, and our stay was excellent. Our aim will be to use it again, hopefully next year. I'd go as far as saying that it was the best property we have stayed in to date. During our stay, we became "regulars" at The Seafood Cafe in Fore Street, excellent food, extremely pleasant staff, pleasant ambience, and not overly expensive, what more could you ask for, and we would recommend anyone to try it, but I'm sure that in the height of summer, it would always be necessary to book, as we did last week. In summary, then ,an excellent week was had all round." T. Civil

  TestimonialJul 2015

• ""We had a fantastic holiday, The Point was great ."

  Perfect location. Close enough to get to everything in a relatively short walk but far enough out to be out of the melee and on the right side to get out in the car easily without crawling through crowded streets which really should be pedestrianised. The view, even from the ground floor The Point was great. The apartment was really well finished and really well appointed.in terms of walks etc we love the coastal path walk to Carbis Bay beach and did this on a few occasions and even managed it last year with push chairs etc but didn’t need those this year. For a relaxed evening meal (without kids) we had a great night at the Porthminster Cafe which is great value for excellent food in a cracking environment. We’ve eaten there each of the last 3 years and noted it was in the Times tope 20 best places to eat on the coast a few weeks ago. With the kids we loved Blas Burger, small and grungy but a great burger and great value. Each year the range and quality of places to eat seems to improve with excellent Cornish produce so it seems to be coming a foodie heaven. The beaches are the main attraction for us and shouldn’t be underplayed. We’ve two young boys and they absolutely loved the boat trip on the Dolly P to see the seals. We’d recommend that particularly for people with young kids. Ours are 3 1/2 and nearly 6." M Longley

  TestimonialJun 2015

• ""Every aspect of our stay at The Point was fantastic."

  The accommodation was excellent and had everything we needed, right down to the buckets and spades provided. The organisation of it was very good especially as we booked last minute." R. Small

  TestimonialJun 2015

• ""Thank you for another beautiful stay at the point, this was the second time spent at Gallinas Point and we were fortunate enough to have glorious weather!"

  ! The apartment as the first time was excellent and would highly recommend it to anyone. the service was first class no concerns at all. Having spent holidays at St Ives for the past 20yrs we have visited many places, but for the first time we went Porthcurno and the Minnack Theatre which was wonderful, and well worth the visit, we ate ate quite a few restaurants/pubs all along the Wharf, Lifeboat inn, The Sloop, The Hub, The Mermaid, Pells, Harbour lights to name but a few!! all of which were enjoyable." M. Ardron

  TestimonialMay 2015

• ""We very much enjoyed our stay at The Point & found everything to be more than satisfactory - everything was very clean & good quality."

  " H. Atkinson

  TestimonialMay 2015

• ""Everything in the flat was fine; we found that it was fully equipped to a very high standard."

  This is the first time we have stayed in a self catering apartment for many years, we visited the Beach Restaurant very good food with friendly helpful staff, Becks fish & chips are absolutely first class." W. Litt

  TestimonialApr 2015

• ""The Point apartment was very impressive and everything was top quality."

  ...... I can honestly say that the beds were the most comfortable we have ever slept in!!. We would definitely recommend the Seafood Cafe for evening meals and also the Balcony Bar for people watching." A. Barker

  TestimonialApr 2015

• ""Just a message to say how much we enjoyed our short break at The Point."

  It was a last minute booking, we were absolutely thrilled with the apartment. It was the best apartment we have ever rented. Everything you wanted or needed was there. The standard of furniture, fittings, kitchen appliances and extras, bed linen and towels was superb. It is in a fabulous position with side views of the sea from the balcony and secure, private car parking outside the apartment. It was a 10 mins walk to our favourite pub and the shops in St Ives. The Sloop Inn did a great offer of a steak, dessert and bottle of wine for two. There are walks all around the immediate area. One walk we have done in the past being the cliff walk from St Ives to Zennor. It is rather a long walk but there is a homely pub to welcome you - and a bus to take you back to St Ives in high season. Thanks for a fabulous holiday." M. Jeans

  TestimonialMar 2015

• ""Everything was just fine in The Point - very adaptable around arrival time/ arrangements and the place was great."

  " R. French

  TestimonialMar 2015

• ""I would just like to say what a brilliant time we had at Gallinas Point St Ives ."

  The accommodation was of a high standard and spotlessly clean. The position could'nt be better. Great views and only a short walk to the centre of St Ives." N. Carpenter

  TestimonialFeb 2015

• ""Our stay at The Point exceeded all expectations."

  The flat was spotless, warm, and welcoming. The beds were the most comfortable I have ever slept in and was seriously considering taking one home with me! The apartment was decked out in comfortable and fashionable furniture that was a pleasure to relax in. The flat had nice views of the ocean and was situated in an excellent location which was a pleasant walk into town. The apartment was located in a quiet area which was very peaceful at night and indeed at all times of the day. We were met by a Carbis Bay representative literally within minutes of arriving and letting them know we were at the apartment who showed us through the apartment and gave us the key. They were friendly and informative. We had a great time visitng the Eden Project and had it been warmer weather (and not raining) we would have gone on more walks and done more exploring. We had an awesome meal at Cafe Coast which had stunnig views overlooking St.Ives harbour. We had a truly wonderful time in Cornwall and would love to come back in summer when its a little bit warmer! We would not bother looking anywhere else than Carbis Bay Holidays because we could not fault them at all! Thanks again and see you soon!" J James ( Australia)

  TestimonialFeb 2015

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