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"We loved our third stay at Carn du, the whole property is very well maintained, extremely comfortable and thoughtfully equipped for family holidays in a great location in Rock."
Thank you to both the owners and cleaners who look after it so well.
Thank you so much for such a lovely review. We are delighted that you love the property and the location. We look forward to welcoming you back again in the future. John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Valerie5.0★Oct 2024
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"Second year we have stayed here."
It wasn’t as clean as last year which was a bit disappointing and there was little water from kitchen cold tap. When we called the emergency line to report this no one answered! Also the glass door from main bedroom to garden was all cloudy and needs replacing as you cannot see out of it.
Otherwise it was a lovely place to stay.
Thank you for your feedback. We are sorry for the inconvenience caused by these issues. The patio window has been fixed and is looking good and the team at John Bray are addressing the issues you have raised. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Catherine3.4★Sep 2024
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"Beautiful location with an amazing view and we had amazing weather."
Generally the house was extremely well stocked and clean with some nice touches of supplies when we arrived. The sofas and beds were comfy and clean but rooms would definitely benefit from mirrors, particularly a full length mirror in a couple of bedrooms.
With regards to the maintenance of the house, it does need some attention as the main patio double glazed window in the front bedroom has blown and so was 'smeared' inside the full length of it. The en suite bathroom to the main bedroom had a 'latrine' smell which took some getting rid of. The towel radiators did not work in both en suites. There were many areas of damp/mould, particularly in the window areas of the living room and a bad area around the toilet in the main bathroom. Cobwebs above many of the cabinets suggesting the house just needs some TLC. I would probably also change the rug in the main living room as it rucks up easily and is a trip hazard.
Outside was clean and tidy with good quality table and chairs for outside dining. The outside of the house does also need some TLC as again, many areas that suggested neglect (walls and fence could do with a lick of paint). Parking was great. Lawn and hedges well maintained.
Overall we had a great stay, largely due to the weather and amazing position of the house.
Thank you for providing us with feedback from your stay. All points raised needing attention have been referred to our housekeeping and maintenance teams. The patio window has now been fixed and is looking good. We are glad that you enjoyed the view and weather! - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Diane3.4★Sep 2024
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"We had the most enjoyable week here."
The view at the front over the estuary is fantastic, and with the benefit of the property being very peaceful as it is set back from the road. The kitchen area was a joy to cook in as it was so well equipped and with the bonus of an enormous, wide oven. It has been beautifully furnished with the most comfortable beds and sofas, which all in all made for a very relaxed and restful stay. We cannot recommend highly enough and were very surprised to read a previous negative review as that was certainly not what we experienced.
Thank you for providing a wonderful review of your stay at Carn Du 1. We are delighted that you enjoyed your week whilst staying at the property and hope to welcome you back anytime in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Jo5.0★Jul 2024
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"The positive point is this property is in a great location."
The negative points are; it is tired, dirty (under sofas very dusty) etc, poorly maintained, the utility room smells of drains and is dark. The house overall is not worth the rental price.
Thank you for your feedback. We are so glad that you enjoyed the location, however we are sorry to hear that you had identified issues with cleanliness at the property during your stay; we will share your comments with our housekeeping and maintenance teams to ensure the standard of cleanliness is as it should be. We are here to assist guests with these types of issues, and we email guests after their first night to ask if all is well, therefore please reach out during your stays with us so that we can send in a team to resolve anything which may need attention. We hope to welcome you back in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Caroline1.9★Jul 2024
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"Amazing location and a wonderful holiday home."
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Flora5.0★Jun 2024
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"Another lovely week in Carn Du 1 for us!"
We appreciated the new furniture, but it would be good to have mirrors in the bedrooms. The view and location never fails to impress, walking with the family and dogs straight onto the beach is such a treat - Thank you for letting us stay again!
Thank you for taking the time to share your feedback with us. We are so pleased to hear that you enjoyed your stay at Carn Du 1 once more, and thank you for your suggestion, all feedback is shared with the owner. We look forward to hopefully to welcoming you back again in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Jane4.1★Jun 2024
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"Such a fantastic property and in the perfect location for us."
With two dogs it was so easy to access the beach and whilst it was nice to be away from the relative hustle and bustle of Padstow, so convenient to jump on the ferry to visit.
House was very well equipped and the welcome hamper was a lovely touch. The outdoor shower area was great for a couple of sandy golden retrievers.
We’ll certainly be returning just not sure when as unsurprisingly this place seems fully booked for the foreseeable.
Matthew Hart
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Matthew5.0★Apr 2024
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"We had an amazing time, in an amazing location with fantastic views over the sea."
The property was very well equipped and very comfortable and cosy. To make the experience even more wonderful and please note these are minor suggestions and did not detract from our lovely time here, I would suggest bath mats in the showers and baths to save slipping, a more user-friendly tin opener in the kitchen and mirrors in all bedrooms.
All the guests enjoyed their stay and will be back again, if there was any availability! Thank you for making the house so comfortable and homelike.
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. All feedback can be seen by the owners so those suggestions are appreciated! - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Rosa5.0★Apr 2024
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"We had a fabulous week in Carn Du 1."
We didn’t want it to end. The house is perfectly located by the beach and the fabulous Four Boys restaurant for the best eating experiences. Plenty of space for our family of 5 plus 2 dogs. The house has everything you need, comfy beds, modern bathrooms and appliances. The heating kept us toasty warm during the chilly March weather. The thoughtful welcome pack was very much appreciated.
We would love to stay again one day. This house would be even more amazing in the summer.
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Gemma4.4★Mar 2024
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"Wonderful location and comfortable property."
We were confused by a couple of listing inaccuracies i.e stated there were 3 ensuite bathrooms plus a family bathroom in fact it is two plus family bathroom. The beds and bed linen were very comfy. Alot of building works going on in the vicinity and work lorries blocking the drive during our stay. There was no functioning dvd player, there is one television (freeview only) not two as it stated. If you are taking a dog there is a door on the utility which is very convenient at night. The garden is secure and perfect for dogs.
Thank you for your feedback. We are sorry for the inconvenience caused by these issues and hope they did not impact negatively on the enjoyment of your stay. We do feel that the bathrooms are listed accurately as the description clearly states “In addition to the family bathroom, two of the bedrooms have an ensuite!” and the detailed floor plan of the property provided on the website also demonstrates this.
We will contact the owner with regards to the second television and DVD player so thank you for bringing those to our attention and we will investigate the building works and ensure any future guests are fully aware of the situation.
We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Terry3.4★Jan 2024
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"Just returned from a weeks holiday at Carn Du 1."
Amazing bungalow with spectacular views over the Camel Estuary. Extremely convenient for the beach, pubs and cafe's. The ferry to Padstow is a stones throw away as are many walks in the area.
The property was well furnished and had plenty of cooking facilities if you ate in.
Some attention needed to make the entrance to the footpath at the bottom of the garden clearer as often walkers ventured into our garden looking for the beginning. Perhaps a few more shelves and hooks in the bathrooms but apart from that the property was near faultless.
Thank you for your lovely comments regarding your stay at Carn Du 1. Its position must be one of the best in Rock with its spectacular estuary
views and being so close to the beach. Carn Du's gated and enclosed garden is set right back and up from the footpath route. It is possible that
vegetation might have blocked the footpath sign which would explain why a few walkers may have headed the wrong way. We will look into this so thank you for bringing this to our attention. We look forward to welcoming you back to Cornwall very soon. - John Bray Cornish
Holidays, on behalf of the owner.
Property Owner
Reviewed by J4.4★May 2023
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"This idyllic retreat is situated in an impeccable location, one where the gentle whispers of the surrounding nature are your morning alarm and the stunning vistas keep you entranced from dawn till dusk."
A serene tapestry of landscape unfolds before your eyes, as if each day nature paints a new backdrop to wake up to.
The interiors of the property are clean and effective. The main bedroom also has access to the garden and the magnificent panorama, making it feel as if you are residing within nature itself. The bedrooms on the other side of the property are perfectly functional if not in slight need of modernisation.
One aspect that truly set CarnDu1 apart was the level of service provided. For instance, when we encountered a heating issue on a Sunday - a day where one would usually expect delays in service - the response was lightning fast. Within an hour of reporting the issue, someone was at our door, and the problem was resolved swiftly. This level of commitment towards guests' comfort was heartwarming and truly appreciated.
CarnDu1 offers a range of amenities to ensure your stay is comfortable. The kitchen is fully equipped, making it a pleasure for those who love to cook. The living space is perfect for both socializing and relaxing. The outdoor areas gave us the option to sit out and soak in the views, which with our glorious weather, was a treat.
Space for two cars to park off the road and next to the location was also very handy. All in all we had a great stay and recommend it to any similar family very highly.
Thank you so much for taking the time to share such wonderful feedback with us. We are so pleased you enjoyed your stay at Carn Du 1 and had such kind words to say about this idyllic property. We are happy to help in any way we can and are so glad you felt comfortable and looked after whilst making the most of the gorgeous views and utilities.
We look forward to welcoming you back hopefully very soon.
John Bray Cornish Holidays on behalf of the owner
Property Owner
Reviewed by Mark5.0★Mar 2023
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"We had a lovely week at Carn Du 1."
Nice to see a new sofa , some new furniture and improvements underway. Curtains in living room have seen better days though.
The house could have been cleaner- cobwebs on the walls . We couldn’t make the the fan in the walk in shower work ?
Apart from that it’s a great place to stay, in a great location and we had sun ☀️ all week.
Thank you.
Dear Julie
I’m so glad you like the improvements. New curtains have been made and put up! Thank you for letting us know about the fan, this has been reported to our maintenance team to arrange to fix. We hope we can have you back in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Julie3.4★Feb 2023
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"Really really super property, wonderful location and views."
So much so we are very likely to book again for next year.
The only small disappointment was that we were given only 4 dishwasher tablets, minimal toilet roll and kitchen roll which was surprising and of course we ran out ! We complained to the local office of John Bray who were very accommodating and provided some more supplies that evening.
Overall, that was minor and we thoroughly enjoyed Carne Du 1.
Thank you.
Thank you so much for your kind words. It's great to hear that you had a great stay at Carn Du 1. We look forward to welcoming you back next year to the north Cornish coast.
Property Owner
Reviewed by Chris4.7★Sep 2022
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"This is a lovely property in an amazing location."
We had a wonderful time with two young children here. The views are incredible. My only complaint is that I think it is a bit much to be asking guests to strip the beds and put away all the dishes by 9.30 in the morning when charging quite so much for the week. It is particularly harsh on families with young children to expect them to do this.
Thank you for your lovely review, we are glad that you enjoyed the property and your holiday. We do ask guests to strip the beds due to Covid still being high and we want to protect our team. The check out time has recently changed from 9am to 9.30am- John Bray Team.
Property Owner
Reviewed by Lara3.1★Jul 2022
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"A lovely cottage with wonderful views!"
Thank you very much for this feedback. We are delighted that you enjoyed Carn Du 1!
Property Owner
Reviewed by Nadia4.4★Jul 2022
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"The location and view from the property are stunning but unfortunately the interior is very sub standard."
The kitchen is actually well stocked and we found everything we needed. But the flowery settee is so old the pattern has worn off and it was very dirty. The flooring was also very old and was extremely dirty and worn, especially around the patio door. There was also many weeds under the patio furniture.
The first bedroom, with the dual aspect, was extremely musty smelling that seemed to get worse as the week went on. The lamp was broken, a missing handle from the bedside table and the curtains would not close without some force...they actually came down one morning and we had to fix them.
The shower adapter in the main bathroom was also broken and the outside of the bungalow looked very run down.
Again, the location and view were lovely but heavily let down by the interior. We would not rebook until some update to the interior had been made.
Thank you for your feedback! We're glad you enjoyed the property for the amazing views it has! We appreciate you bringing the issue of the interior to our attention, we have approached the owner. We hope to welcome you back to north Cornwall in the future! - John Bray Cornish Holidays
Property Owner
Reviewed by Sylvia1.9★Jul 2022
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"Having stayed at this property many times before we know the standard of this property."
However having had such a big price increase recently we were very disappointed with many aspects of the service provided.
- the grass was very long and when we requested a cut, this only happened on our last day
- when we arrived there were overflowing bins in the bathroom
- there were cigarette butts in the garden
- there were a lot of cobwebs in the bedrooms
- having to depart by 9am seems excessive
- for the cost we would now expect tea towels or basic kitchen pack and a welcome food basket (having stayed at other properties for far less this is standard)
We have always loved our family gatherings at this house but going forward the standard of the facilities and the greatly increased cost is making us seriously reconsider the value for money.
Thank you for taking the time to feedback on your stay. We are very sorry that you experienced these issues during your stay this has been passed on to the team at John Bray Cornish Holidays. The checkout times have now been changed to 9.30am and check in at 4pm. We hope to welcome you back to north Cornwall in the future!
Property Owner
Reviewed by Carol2.2★May 2022
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"The cottage is in the most perfect location, right in the heart of Rock and within a minute of the beach."
The facilities are generally good however the beds and pillows are very soft and lumpy and the entire house could do with redecoration. The views are excellent and it was wonderful being able to share the holiday with our dogs. John Bray, as always, were extremely helpful.
Thank you so much for your feedback and suggestions. We hope we can welcome you back in the future! - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Sharon3.4★May 2022
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"The second time we have stayed there , the place is beautiful great location excellent accommodation facilities nearby the only downside , Some areas were dusty settee uncomfortable and we found a old pork chop in the freezer."
On a positive note we would definitely stay again.
Thank you for your feedback. We are glad that you enjoyed your stay, however we are sorry to hear you had a bad experience with leftover food in the freezer. Rock does have a great selection of shops: bakers, butchers, spar etc everything you need on a daily basis. The ferry from Rock to Padstow is so easy and you will find all the amenities you need. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Kate4.4★Dec 2021
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"Fantastic location, lovely size property, well equipped, all in all really very good."
A couple of minor propert nibbles: Missing temperature control on the overhead shower in the main bathroom and paint flaking off the wall above a radiator in the hall. Bugbear with cleaning generally - why do we now have to be out of the property by 9am? Don’t use the ‘extra cleaning’ for COVID excuse. In this property the flaking paint was still on the floor in the hall, there were cobwebs in the bathrooms, bedrooms and kitchen area. The last holiday we booked through you (similar time last year just before a lockdown) the property was dusty, there were cobwebs everywhere and a biscuit packet behind a sofa (though the fridge stank of bleach)! It is frustrating enough for us to have to clean, strip beds and pack up before 9am, for families with kids it must end the holiday on quite a stressful note.
Thank you for your feedback .We are glad that you enjoyed your stay, however we are sorry to hear you had to experience this whilst on holiday. Covid has challenged our housekeeping staff. It was important to sanitise and clean the whole property, this was misinterpreted to having a deep clean.- John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Nicola3.8★Nov 2021
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"With an exceptional view, and very suited to holidays eg sofas not perfect (but comfortable)."
. Beds excellent. We love it here.
Reviewed by Liz4.7★Sep 2021
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"The view is stunning, the main living area is a bit tired and in need of some TLC."
The outside shower is superb when you come back from the beach. All the bedrooms were very comfortable.
Reviewed by Michael4.4★Sep 2021
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"The bungalow is very well positioned overlooking the estuary."
The layout is perfect for families(both young and old)and the kitchen is very well equipped. It is a very short walk to the beach and shops. The dog was delighted by the beach. Altogether a very good choice.
Reviewed by June5.0★Sep 2021
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"We had a wonderful week in our favourite place and looks forward to next year!"
Mr. & Mrs. William HENDERSONJun 2019
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"This was our 2nd year at Carn Du 1 and very pleased with a couple of additions ie outside shower and the super new garden table and chairs."
There was 6 of us this year so it meant lots of space to eat
Jun 2018
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"What a fantastic location Carn Du 1 is!"
Tucked away yet so close to beach, ferry, restaurants and all Rock has to offer. The view from the bungalow is just superb, we will never tire of it. Together with the weather we couldn't have wished for a better weeks holiday. We would like to stay again next year.
Mr. And Mrs. Lee & Janine WebberApr 2017
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