Wheal Prosper

13 Customer Reviews

• "We loved the property and position for access to Cornwall."

  It was lovely to have the Christmas tree and a few decorations too. Beds were incredibly comfortable and it was great to have so much space. Easy to access property with key safe etc. The only negatives were: The upstairs toilet sometimes didn't stop flushing and continued to release water after flush. Dinner plates were too big for the microwave which was irritating. We would stay again as these couple of things can be easily rectified.

  Reviewed by Cherril4.4★Dec 2024

• "Beautifully furnished cottage."

  Biscuits, milk, tea etc left for us on arrival were very welcome after a long journey. Excellent location for exploring Cornwall.

  Thank you for taking the trouble to leave feedback. Your positive comments are appreciated. As you say, an excellent location for exploring Cornwall. Hope to see you again soon. Property Owner

  Reviewed by Susan4.7★Sep 2024

• "No mention Of Steps leading to property."

  or the 13 steps down to the Sitting and Shower Room. No Good for the Elderly, Infirm & Disabled Plus beds were much too high. This was my worse Sykes Holiday ever. Visitors 2 doors along had 4 dogs, if we left out door ajar for fresh air, then they were in and running in every room, even the woman running in shouting sorry, as it disturbed me,as I didn't know that she was there. also male dog cocked his leg just outside our door. I repeat NOT SUITABLE FOR ELDERLY, INFIRM OR DISABLED

  Thank you for your feedback and the top marks for cleanliness and comfort. That said, we were disappointed to see that your experience was not as you either anticipated or should have been. Only 2 of our cottages take pets, where the maximum is 2 per cottage and there are strict instructions for these to be kept on a lead. It is frustrating for us to learn that a guest flouted both of these requests and for that we are really sorry. We worked closely with Sykes when they put our listing together. Our listing, with photographs which showed the 5 steps upto the cottages also included in it's description that both the 2nd bathroom with the shower and the living room were located on the lower ground floor. We will review the description to see how we can improve this for the future. Property Owner

  Reviewed by Gloria3.4★Jun 2024

• "We had a lovely time, only things we would say is that some of the door handles and locks were problematic and that there were some stains on carpets, but considering it allows pets, this is understandable."

  Overall though, we enjoyed our stay, and felt that the property was well equipped, (maybe some wooden spoons and a larger saucepan would be a great addition) the beds were comfortable, and property was spacious. Thank you for coffee, tea, milk and biscuits, we were very pleased to be able to have a cup of tea on arrival before unpacking. Definitely recommend!

  Many thanks for taking the trouble to leave feedback and we were pleased you would "definitely recommend". We will take a look at the locks and door handles to ensure all are in working order. Hope to see you again soon. Property Owner

  Reviewed by Paola3.8★Sep 2023

• "Wheal Prosper was a lovely place to stay."

  The accommodation was comfortable and clean, it looks like the photos. We had everything we needed. It was close enough to most of Cornwall that everything was within a reasonable driving distance. We had our dogs with us and they we considered in the equipment available, water bowl and blankets. There is a good dog walk in Roche at the cricket ground if taking dogs and they need a run off lead. Thank you, we'll be back for another visit!

  Reviewed by Emma5.0★Sep 2023

• "The property was huge with more than enough room for us took a while to get used ..."

  The property was huge with more than enough room for us took a while to get used to the upside down kitchen, the property was lovely and clean with everything you need

  Reviewed by Angela5.0★Aug 2023

• "All the locks on the toilet doors failed to operate."

  Not enough pots of various size in kitchen One of the toilet seats was unstable . On the whole a very nice property and good value .

  Thanks for the feedback and we were pleased you found it a nice property and good value. Apologies for the failure of the locks. The new downstairs shower room was only commissioned in March, so the fact that lock was not working as it should, as well as the seat being unstable, is just as disappointing to us. We keep under review all the feedback we receive, with a view to constantly improving and making the West Dry a great place to stay. Thank you. Property Owner

  Reviewed by John3.8★Aug 2023

• "Great place to stay, spotless throughout."

  Loved the new downstairs shower room. Comfy beds. Only problem was with the oven, it took ages to cook anything in it and the temperature had to be up high. Also it would be handy to have some extra storage for food in a cupboard.

  So glad you had a great stay and appreciated the new shower room. We will review your feedback to see what further improvements can be made. Hope to see you again soon. Property Owner

  Reviewed by Donalee4.7★Apr 2023

• "A fantastic place to stay, warm, dry and very comfortable."

  Thanks for your feedback Andy, it is really appreciatd. We are pleased you had a great stay. Property Owner

  Reviewed by Andy5.0★Nov 2022

• "Wonderful stay, we couldn't have asked for better accommodation for our week away in Cornwall."

  We would 100% stay again. We arrived very late but no issues with the lock box and was very happy to see a lovely welcome package of bread, milk and biscuits waiting for us - thank you! Such a good location, two local pubs which were both tried for food and can recommend. We even did the pub quiz! Our dog Alfie had a great time too. The wheal had everything facility wise we could ask for - the only thing we could note is that it could do with a coat hooks in the kitchen.

  Thank you for finding the time to leave feedback. We are so pleased you all enjoyed your stay - including Alfie - and thank for your helpful suggestion. Hope to see you again soon. Property Owner

  Reviewed by Emily5.0★Oct 2022

• "We loved our stay at the Wheal Prosper."

  Our accommodation was excellent, clean, great location.

  So pleased you loved your stay. Hope to see you again. Thanks for taking the time to leave us feedback. Property Owner

  Reviewed by Katarzyna5.0★Aug 2022

• "Lovely property, very clean and well equipped with nice patio aspect."

  Well placed for touring the rest of Cornwall. We had a lovely stay & would recommend.

  Thanks for taking the time to leave feedback. We really appreciate it. Property Owner

  Reviewed by Joanne4.7★Aug 2022

• "We had an amazing week at Wheal Prosper."

  The cottage is clean, well equipped and centrally located, which are the main things we look for when choosing a holiday cottage. The sofa and beds were particularly comfortable. The only things missing are a second bathroom and an in-house washing machine. The complex is served by a laundrette.

  We are glad you enjoyed your stay in Wheal Prosper. As you mentioned it is ideally centrally located for visiting many beaches and attractions such as the Eden Project. We invested in new furniture throughout when we took over the cottages nine months ago. Our intention was to provide guests with comfortable beds for a good night's sleep, as well as comfortable sofas to relax on, so we are glad this had the desired effect for you. Property Owner

  Reviewed by Deborah4.4★Jul 2022

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