The Sail Loft

55 Customer Reviews

• "Property was great thanks."

  Locating the property was not easy the post code takes you somewhere else on Sat Nav and the estate agents that you say the property is next to no longer exists. Luckily we know the area so it was okay for us but I guess other guests will have more difficulty locating the property. Just need to update your directions description.

  Reviewed by Harvey4.7★Oct 2024

• "We loved our stay really nice place and the location was excellent but wasn’t happy with the cleaniness wasn’t the best windows was moudly in bedroom, the extractor didn’t work in bathroom which made it very hot as there was no windows, The water didn’t go down plug hole in bath as there is thick hair in plug hole I tried to get some out but felt sick how bad it is."

  . and the washing machin smells bad after a wash

  Thank you for taking the time to give us feedback after your stay. We are pleased to see that you enjoyed your stay. We shall look into the points you have raised for future improvement. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Keith3.1★Jul 2024

• "Great location."

  Very homely and comfortable apartment with all the facilities and equipment you could wish for for a stunning holiday. Would definitely book and stay again :) Ben and Janene

  Thank you for your feedback we are pleased that you had a stunning holiday. We look forward to welcoming you back in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Benjamin5.0★Mar 2024

• "Just lovely what more can i say would go again tomorrow."

  Thank you for your feedback. We look forward to welcoming you back again in the near future. Warmest regards, Carbis Bay Holidays. Property Owner

  Reviewed by Vicky5.0★Feb 2024

• "We loved the Sail Loft ❤️ Beautiful apartment in a fabulous location, perfectly positioned and within easy walking distance to the beaches, shops and restaurants."

  This was our second stay in the Sail Loft and we would definitely love to stay again. Would highly recommend.

  We are pleased to see that you loved the apartment and have returned for a second stay. We look forward to seeing you again in the near future. Kindest regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Sandra5.0★Sep 2023

• "One of the best fitted out and comfort we have ever stayed in and we have been doing self catering for 37 years ."

  We certainly will recommend this accommodation to our friends and we hope to come back in the future . Me & Mrs Bothwell .

  Thank you for you feedback. We pleased you had a comfortable stay and we look forward to welcoming you back in the future. warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Denise5.0★Sep 2023

• "Arrived at property, collected keys opened outside door and was very worried about the state the apartment was going to be the entrance was all dirty got upstairs to the door window was full of black dust opened the door and was very surprised with the interior we would book this apartment again no problem ."

  Very good ,location very good and central.Just a couple of things to take a look at kitchen floor needs attention microwave not clean inside but would book again

  Thank you for your feedback and for bringing the outside of the property to our attention, we will be sure to look into this. We are pleased to hear you would book this apartment again. We will be sure to look into the kitchen floor. We hope we have the opportunity to welcome you back again in the near future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by John4.1★Sep 2023

• "We stayed for a fortnight in the Sail Loft, it was fabulous."

  Lots of room for the four of us. Appliances and furnishings were high quality. Beds were very comfy. We very much appreciated the welcome items, thank you. Having a washing machine and drier was great. Shower and bath were lovely. Usually when I stay in a holiday apartment there is something missing that would improve the apartment, not so with the Sail Loft, it is a real home from home. We appreciated the wetsuit, beach chairs, buckets and spades, there was even hair straighteners! Sky TV and a dvd player are in the living room, all the bedrooms have TVs too, the main bedroom has Netflix, NOW TV etc. I enjoyed lovely walks to Carbis Bay each morning, then everything within St Ives was within walking distance. The restaurants were amazing! St Ives even had a visit from King Charles while we were there! We bought a Rover ticket for parking which meant we could park in all the places that we visited including St Ives. There is a Co op very conveniently situated about one minute from the apartment. We would love to come back one day. I highly recommend this apartment.

  Thank you for your fantastic feedback. We are thrilled to hear that you loved The Sail Loft, the location and your stay! Thank you so much again and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Jane5.0★Jul 2023

• "Excellent with all you could wish for."

  However forgot to fill in the book

  Reviewed by Alan Peter5.0★Jun 2023

• "Best bath ever!"

  Great location and fabulous apartment Thank you x

  We are really pleased that you enjoyed your stay. Thank you for your lovely feedback and for taking the time to leave a review, we genuinely appreciate it. Best wishes from the Carbis Bay Holidays Team. Property Owner

  Reviewed by Emma5.0★May 2023

• "Very nice internally."

  However, the stairwell and access were messy with a TV Box and other unnecessary bits of 'stuff' which needed negotiating. There isn't a sea view... But otherwise, nice and very well presented.

  Thank you for your feedback. We will pass these comments on to the development management company who are in charge of communal areas. We thank you again for your comments and we look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Michael3.8★Sep 2022

• "Please add a vegan choice upon booking."

  Don't assume everyone consumes dairy and animal products. Dairy and animal products/ingredients left for us would best be replaced with soya. Also, games, cards / puzzles not full sets which was irritating when playing games. No laundry detergent left which was disappointing. Freezer also needs,defrosting - was iced up. Don't think we will book this flat again.

  Thank you for your feedback. The welcome pack is a complimentary extra, but we will pass on your comments for consideration. Thank you for now making us aware of the games and cards which we can look to rectify, and for all your comments which have been passed to the relevant departments. Thank you again and we look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Julie3.4★Sep 2022

• "Lovely light, spacious and comfortable."

  Close to co-op which was very useful, and to the centre of town and beaches.

  Thank you for your lovely feedback. We are happy to hear that you enjoyed the area! Thank you again, we look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by D J4.4★Sep 2022

• "The security light outside the front door flashed on and off all night, every time a car passed by on the road."

  The flashing kept my daughter awake. The property info should make it clear that it is situated on a busy main road as it was very noisy with windows open at night due to the heat. Comfortable property, well equipped and good location close to the beaches, shops etc.

  Reviewed by Danyelle3.4★Aug 2022

• "Very spacious and enjoyable flat, one of the best we’ve stayed in."

  Thank you.

  N, G, C & LAug 2022

• "The holiday flat was lovely."

  Very spacious and thoroughly enjoyable to stay in. The king size bed was so comfortable, one of the bed I've stayed in. Lots of wardrobe space and beautifully laid out with added entertainment of games and puzzles for us to enjoy as a family. Just a couple of points to add. There were so many unexpected extras which were brilliant, but it would have been great to have known some of these in advance e.g. hairdryer and straighteners, ample amounts of fans to keep us cool and washing up accessories - dishwasher tablets and fairy liquid included. It mentioned in the booking info to bring beach towels and tea-towels, however, the property had plenty of tea towels which was very useful. A little list of what the property included would have been wonderful to know in advance. Slight issues - the TV controller in the small bedroom didn't work, the bottle opener is not easy to use as has wonky arms making opening bottles very difficult and making guests aware of the unpredictable wifi before arriving would have been a great heads up - especially as it advertised as one of the amenities included in the property. However, we had a very enjoyable stay in the Loft within the busy heart of St Ives. Thank you

  Thank you for taking the time to leave Feedback following your recent holiday at The Sail Loft and we are so pleased to hear you had a thoroughly enjoyable stay and we are glad that you appreciated all the extras the property owners provide for their guests. We have passed the points you raised to the team that looks after The Sail Loft for their attention. Thank you again for your comments and we look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Sonia5.0★Jul 2022

• "Gorgeous flat, excellent location."

  Would thoroughly recommend.

  C, S, J & FJul 2022

• "Best week ever!"

  Can’t wait to come back. (Don’t want to go home!)

  N, G, A & MJul 2022

• "Lovely flat with all the convenience and some thoughtful extras."

  We’ll definitely be back! Thank you! Beautiful, we wanted to stay x

  Y, P & GJun 2022

• "We have stayed at the apartment twice now."

  Its lovely and spacious. I like that there are tvs in each bedroom ( bring dvds for the kids rooms as they don't have channels) it gives everyone their own space to relax. The kitchen is very well equipped, we made a few meals during our stay. The beds are very comfy. It's easy to drop luggage off outside and for food deliveries. We will have no hesitation in booking this property again. A couple of very small things for improvement, the advertised Wii hasn't worked on both of our stays and a chair in the living room could do with replacing.

  Thank you so much for your positive feedback. We are so glad that you love the property as much as we do! Your comments have been taken on board and reported to the relevant departments to try and rectify. We are glad to hear that you had a wonderful stay, thank you again and we hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Kayleigh4.7★Apr 2022

• "Great holiday, always enjoy St Ives."

  Apartment very nice, well planned out. Treats left for us a very nice thought and very welcome. Thank you.

  V, D & CApr 2022

• "Thank you so much for a lovely stay."

  Everything we needed was here and St Ives was gorgeous as always! X

  S & EFeb 2022

• "Amazing apartment!"

  Comfortable and everything we needed. Thank you for the little extras! So kind and welcoming. Wonderful holiday in St Ives with beautiful coastal walks. Just what we needed! Thank you so much! Xx

  The Y's And B The Dog!Feb 2022

• "Lovely flat, superbly equipped!"

  St Ives as beautiful as ever, even in the storms!!

  D, L,O & LFeb 2022

• "We loved our stay here."

  Everything we could have wanted or needed was provided, even down to the little details like miniature shampoos in the bathroom. The only thing we would have changed would be the temperature as it was sometimes quite chilly in the small room. Otherwise perfect!

  Thank you so much for your positive feedback. We are so pleased to hear that you had such a lovely stay! We hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Juliet5.0★Feb 2022

• "The Sail Loft is a fabulous place to stay."

  The finishes of the property and the extras gave it a 5 star feel. I have never stayed in a rental property, that is dog friendly, that was so well put together. Bottle of champagne and sweet mince pies on arrival were a fabulous touch. The location is brilliant and instructions on how to find it were spot on. I would stay here again and again.

  Reviewed by Kim5.0★Dec 2021

• "Fabulous stay, cosy and comfortable accommodation."

  Loved St Ives and all it offered, some great walking and varied restaurants. Thanks x

  S & MNov 2021

• "Perfect place to stay,we go to st ives every year and normally have big hill to walk up to the apartment."

  But this was great location. The Kids love their own room and loads of space for a family of 4 and a dog. Plus the apartment was lovely and warm and great views. Gutted it is booked out already for next year

  Reviewed by Karen5.0★Oct 2021

• "We loved staying in the Sail Loft, St Ives."

  The property was spotlessly clean and very spacious. With the mezzanine balcony overlooking the lower floor the apartment certainly had the wow factor !! Location was excellent, being within easy walking distance of the beach, shops and restaurants. Plenty of car parks available nearby too. Would highly recommend and we will definitely book to stay here again. Many thanks Sykes.... we had a fabulous holiday.

  Reviewed by Sandra5.0★Oct 2021

• "Lovely, comfy, cental."

  Reviewed by Alastair4.7★Oct 2021

• "Regular visitors to St Ives."

  This is a busy noisy location which is unavoidable. Windows although closed, let in a lot of noise (people outside shouting, buses, cars etc). Suggest an extra layer of glass as it disturbs sleep. TV in main bedroom had no signal so unuseable. Main TV and Sky remotes are difficult to get to work. Tried replacing batteries. Althouh beds were of a big standard we found the pillows too thick making sleep uncomfortable. A choice of pillows (some thinner spares) might have helped. Shower sprays all over the floor which needs mopping up after each use. Not a big problem but you can see the effect on the flooring grout. Perhaps install another drain in the floor near the bath. Overall a good stay. Noisy nights outside around 12 am were the issue for usm Thank you.

  Reviewed by J3.8★Sep 2021

• "This was a beautiful apartment very well maintained and clean It is in a central location on the edge of the town the only downside was it was very noisy most evenings with late night drinkers ."

  The beach is a few minutes walk from the apartment and the train station is not far.

  Dear Janet, Thank you for taking the time to provide Feedback following your recent stay at The Sail Loft and I am very sorry to hear you were disturbed by noise from outside during your stay. We look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Janet5.0★Sep 2021

• "Fabulous well equipped apartment, a real home from home."

  Close to center of St Ives. Loved our stay and would definitely return. Thank you.

  The T FamilyJul 2021

• "In an excellent location."

  Reviewed by Julie5.0★Jun 2021

• "The Sail Loft is very well furnished and stocked as presented in the website."

  Because of the location and the crowds in St Ives, however, our party of 4 adults did not get a decent night's sleep in the whole week and parking was a nightmare. Revellers till 1am, seagulls and joy riders on motorbikes till 5 am, bin men and construction workers from 6am till early afternoon. This is not the owner's fault, but the noise and the difficulty in parking was not a great holiday experience. The Sail Loft is great, alas the location was not.

  Reviewed by Martyn5.0★Jun 2021

• "Fantastic apartment, in a great location."

  Spotlessly clean and well equipped.

  JAug 2020

• "Stayed here for the week with mum and two daughters."

  Best location as near to the front. Downside, nowhere for food but didn't bother us too much. Parked on a side road. Excellent house, very clean and fresh. We would book again!

  N FamilyOct 2019

• "An amazing five nights in the most lovely apartment."

  Superb location with everything we could possibly need. Perfect. Thank you:)

  The W FamilyDec 2018

• "Absolutely fantastic!"

  Brilliant apartment and service! Thank you!

  The S FamilyJul 2018

• "Spotlessly clean and well equipped apartment."

  Lesley is a real gem, very helpful and accommodating. Family that stayed at Tregenna Castle wished they had stayed here!

  B & ASep 2017

• "Booked at the very last minute for a short break and were delighted with The Sail Loft."

  Clean and bright, extremely well equipped and good location. Lesley was fantastic, really helpful. Would definitely book again if we return to St Ives.

  Michelle GaskellJun 2017

• ""Both Mark and myself found the apartment to be spotlessly clean and very well equipped,comfortable and all we could want for our stay."

  The views across St Ives from the living room were fantastic. We were welcomed warmly and promptly by Lesley our housekeeper who was very helpful in showing us round the apartment.We were very happy with the central location of the Sail Loft very close to beaches and shops." Mandy Dwyer and Mark Ward

  TestimonialOct 2016

• ""Our second time here."

  Love the central location and always have a great time here. The Sail Loft has everything to make the holiday go well with all the mod cons and great wifi. Enjoy surfing. Fantastic!!" The Wards

  TestimonialJul 2016

• ""Wonderful week in a great apartment."

  " The Smiths/Archibalds

  TestimonialJun 2016

• ""Fabulous accommodation; so clean, modern and relaxed."

  So close to all the shops and the beach. We had a fab time! Highly recommend." The Powells

  TestimonialMay 2016

• ""Enjoyed our stay."

  Lovely people and close to the beach and shops. Everything is walking distance – fantastic! Everything is convenient and needed. Will definitely be back and recommend to friends and family. Everything is No. 1." Michelle, Diane, Jacky, Jimmy, Alfie & Mum

  TestimonialMay 2016

• ""Lovely space; well equipped kitchen."

  Great to have a coffee and smoothie maker, hair straighteners. Pristine and clean!" Gill, Moira & Jonathan

  TestimonialApr 2016

• ""Perfect holiday!"

  Fabulous fortnight in a fantastic apartment – a real home from home. Many thanks." Sue & Derek

  TestimonialMar 2016

• ""Great holiday."

  Lovely accommodation. Wonderful location." The Ledwiths

  TestimonialMar 2016

• ""Last minute booking and could not have been happier."

  Lovely people; lovely place. Highly recommend." Sue & Paul

  TestimonialFeb 2016

• ""We enjoyed our week in St Ives."

  The apartment is very comfortable and well equipped. Lesley the housekeeper is lovely; nothing was too much trouble for her – very accommodating." Chris, Paul, James & Alex

  TestimonialJan 2016

• ""Gorgeous apartment in a great location."

  Comfortable and clean with everything at hand. Fabulous water pressure too. Amazing shower after the beach! Will definitely be back!" Diane & Tim

  TestimonialDec 2015

• ""We had a lovely weeks holiday in St Ives, we were well pleased with the accommodation clean spacious and we'll equipped we particularly appreciated Lesley the house keeper greeting us it was a nice friendly touch ,we had quite magical walks to carbis bay along the wooded path."

  " Michael Warwick

  TestimonialAug 2015

• "“We had a really excellent holiday in the Sail Loft."

  The apartment was modern clean and fresh and was situated in a really central location on the level with central St Ives. With an 8 year old and a 14 year old it was good to have TVs in each room and also a variety of DVDs and video games. We were grateful for the welcome pack - what a lovely surprise! Thank you for providing a great apartment. We will definitely be returning.” M.Ward

  TestimonialJul 2015

• ""We had a super holiday last week at The Sail Loft in St Ives."

  The apartment was fantastic." M.Day

  TestimonialJun 2015

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