Trebartha

19 Customer Reviews

• "Lovely property and outlook - very well equipped and comfortable - re-booked for next year !"

  - only niggle - side gate doesn’t shut very well and duvets need updating. We had a really great time and enjoyed our holiday.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. All suggestions/comments can be viewed by the property owner so these are appreciated. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Jayne4.4★Oct 2024

• "The property was bright,clean and overall very good,it was situated in a convenient place for walks to the beach and places of interest,the sea view was a bonus."

  The smoke alarm needed a new battery and continued to beep which was irritating, we felt that the beds could have done with a bit of airing and felt slightly damp also the under sheets were dried with wrinkles in them and made it uncomfortable to sleep on. The duvet in the main room needs to be replaced as it is spreading and the bathroom door at the end of the passage could do with a clean to remove the finger marks. More information from Sykes on the location of the bungalow would be useful as the sat nav sends you down a track which is full of crater size pot holes,there is a much easier entrance to the bungalow,also information on places of interest would be useful and local places to eat and shop,we found Flow's Kitchen at the end of our stay.

  Reviewed by Jennifer3.8★Sep 2024

• "The house is fabulous with great outdoor space and location."

  There are a few things that could make a stay at Trebartha great and need to be looked at. The beds are terrible, they are very uncomfortable, the headboards are poorly fitted on beds that have them but some beds do not have one at all. All of us including the children struggled with the matresses. The advertised bbq meant that we planned to have a bbq one night, it was gas but the gas bottle had about 4 minutes worth of gas which meant cooking all the food in the grill to avoid waste. We notified Sykes of the issue they said they would get it sorted out but never did. A fabulous place to stay overall but some changes need to be made.

  Thank you very much for your comments and for taking the time to let us know your thoughts. We are pleased you think the house, outdoor space and location is fabulous. Customer feedback is very important to help us continually improve our standards. The Property Owner and Quality Assurance Team will receive your feedback in order for them to act upon any areas you have highlighted. Best wishes - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Nicola3.1★Jul 2024

• "ENJOYED ANOTHER STAY - AND GOT SOME SUN TOO!"

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Michael4.1★Jun 2024

• "Trebartha is a wonderful property."

  We absolutely loved it. Lovely and spacious. Beautifully clean and the location was brilliant for both Daymer bay and polzeath. Would definitely recommend this excellent property. It made our holiday.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Ruth5.0★May 2024

• "Trebartha is conveniently situation for the beautiful Cornish beaches, excellent surfing, local shops and lovely walks."

  The holiday house is attractively decorated, comfortable, spacious, well equipped with plenty of parking for three cars.

  Thank you for your kind comments, we look forward to welcoming you back very soon John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Catherine3.8★Oct 2023

• "Lovely place perfectly situated, would defiantly book again"

  Thank you for your lovely comments ,We look forward to welcoming you back very soon. John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Alison4.7★Sep 2023

• "We all love Trebartha and have stayed at this property many times with all the family and will I hope continue to do so for many years to come."

  It works very well for us and our two dogs and have had lovely holidays. The new hot water system works well with plenty of hot water all the time. Thank you. Just two points to raise is that with the new water system the toilet in the Utility room makes quite a noise when refilling after a flush (a water pressure noise) and the washing machine could not fit under the work top so was stuck out in the way, Otherwise apart from the weather a great holiday in Daymer at the lovely Trebartha. We will be back!!

  Thank you for your lovely comments, we are so pleased you enjoy your stays at Trebartha and look forward to welcoming you back next time. John Bray Cornish Holidays on behalf of the owners. Owner comment: Thank you for your feedback. We have had the noise before which we thought we had fixed. We are replacing water pipes in early 2024 and will check this at the same time. We will check on the washing machine but it should have been pushed back. Look forward to seeing you back in Trebetherick/Daymer. Property Owner

  Reviewed by Jonathan5.0★Sep 2023

• "The location is lovely, but that is what the property is trading off, as in terms of comfort it is damp we could not get the new air source heating to work at all, nor the old boiler which is ancient."

  The bedding and bathrooms were damp because of lack of heating. The old dishwasher needs replacing as never did a clean cycle, the dishes were still dirty at the end. The dryer in the garage did not work ( poss the water needed emptying but t was impossible to remove the tray) . There were broken chairs on our arrival which were then glue back together, no doubt to break again as they were so old. The property really needs much more tlc and upgraded. Also there is a swimming pool in next door holiday house, which would seriously impact on enjoyment and privacy.

  Thank you for your feedback. We are sorry to hear about these issues. Our maintenance team have been in following your stay and have rectified all of these concerns. We hope you still managed to enjoy your visit despite these issues. - John Bray Cornish Holidays on behalf of the owner. Owner comments: Thank you for the feedback - we are suffering with pipe corrosion from soft water and it appears there was a leak shortly before your stay. We are hoping to have all pipes replaced by the start of 2024 season. We are looking at the dishwasher at the moment and checking it has sufficient water pressure as it is reasonably new. This is the first year with a new air source heating system and this should be delivering heat to all areas of the house - we will continue to monitor but the old oil system is still there as a back up and would require Sykes/John Bray to get operational. The chairs have been fixed and we are sorry they were broken on arrival - this has been fed back to the cleaning team to keep an eye on. The tumble dryer is working - the condensate draw pulls out in a straight line and needs to be tipped away into a sink. Property Owner

  Reviewed by Annalisa2.2★Sep 2023

• "This house is in an amazing location."

  The gardener from John Bray was a really nice bloke and the lady that empties the bins is also really lovely. Sykes are always helpful, so 10 out of 10 from us..

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Frazer5.0★Jul 2023

• "Excellent accommodation."

  3rd year at Trebartha. Lovely to see upkeep and improvements continue. Would thoroughly recommend.

  Thank you for your lovely comments, we are so pleased you enjoyed your stay and hope to welcome you back for a 4th stay very soon. John Bray Cornish Holidays on behalf of the owners. Property Owner

  Reviewed by Trudi5.0★May 2023

• "Spotlessly clean welcoming home."

  Light, bright. Comfy beds and pillows. Beautiful pictures. We’ll equipped kitchen, second fridge much appreciated. Large secure garden and the most stunning view. A wonderful calm space. Thank you for letting us share Trebartha. We would love to return.

  Thank you so much for your feedback, we are so glad you loved your stay at Trebartha and we would happily welcome back in the future! - John Bray Cornish Holidays On Behalf Of The Owner. Property Owner

  Reviewed by Heather5.0★Jul 2022

• "Really nice house, excellent location with nice views, (shame about the building works over the road)."

  NIce size garden, and excellent having a good BBQ. It could have done with being more dog proof but did not detract from enjoyment. We have holidayed in the area for the past 30 years so know what we want from a house and this was a very good fit. Thank you.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Paul4.7★Jun 2022

• "A wonderful holiday cottage in an amazing location The only downside was there was absolutely no guidance on things within the property - boiler, cooker, where spare light bulbs might be, local doctor, dentist etc."

  The excuse given was that all folders had been removed due to Covid. However, there were several laminated sheets of paper in various locations in the cottage all telling us the same thing - what to do with bed linen and towels on departure. If these could be left then there is no excuse not to have other instructions for all visitors ready at the start of the letting season. A few temporary instructions were eventually left at the cottage but not until I had expressed my dissatisfaction with the situation. A small detail which took the edge off what was otherwise a lovely holiday.

  Hi. Glad to hear you had a good stay. We are sorry that you did not have the instructions - we will review as a lot changed during covid. Thank you for the feedback. Property Owner

  Reviewed by Louise5.0★May 2022

• "This is the third time we have stayed at this property and have always been very happy, some improvements have been done since my last visit mainly the showers are much better."

  It is a wonderful position with stunning views over the the river camel and sea the sun sets are outstanding.

  Thank you very much for your feedback on Trebartha. We are delighted that you are still enjoying all that the property and its' surroundings have to offer. We hope to welcome you back for a fourth stay! Property Owner

  Reviewed by Keith4.7★May 2022

• "Great cottage, had everything we needed and fab view from kitchen/dining room."

  Booking and information regarding arrival etc all seamless. Have been using John Bray for years always provide what they say in description.

  Thank you for taking the time to share your feedback with us. We are very happy to hear that you enjoyed your stay, and that the property suited your needs. We look forward to hopefully welcoming you back again in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Jane5.0★Mar 2022

• "We loved this house and found it very comfortable, its a great location and we thought it was a well cared for home that we would definitely like to stay in again!"

  The only thing that would improve it for us wld be a tumble dryer as the weather wasn’t great and we got caught in a few showers so it wld have been good to dry our clothes, although the airer was great it did take a while and we didn’t have loads of spare clothes. Thank you for letting us stay.

  We are glad you had a lovely stay and we look forward to you staying again. Thank you for the suggestion. We have now put a tumble dryer into the garage for tenants to use. Property Owner

  Reviewed by Charlotte4.7★Oct 2021

• "HAVING A BBQ FACILIITY WAS A BONUS - PARTICULARLY WITH THE GOOD WEATHER."

  ....! HAD A POWER/DISHWASHER PROBLEM - BUT IT WAS DEALT WITH QUICKLY (GOOD SERVICE). OVERALL, A NICE PLACE TO STAY - WE WILL BE BACK!

  Reviewed by Michael5.0★Sep 2021

• "We had a lovely stay at Trebartha."

  We love North Cornwall, particularly the Camel Estuary, which is highly recommended, especially as we bring our Spaniels on holiday. We also love to visit The Blue Tomato cafe, which is always welcoming. Bedruthan Steps is worth a visit, along with a coastal walk to Morgan Porth. We would find an outside shower, tap useful for showering down sandy dogs. We have one at home, and helps keep the home clean . Definitely will be returning.

  We are glad you had a lovely stay at Trebartha, Trebartha has an outside tap just by the garage that drains into the drive, perfect for washing off wetsuits and sandy dogs, it also has wetsuit storage. We are glad you would happily return to Trebartha. Property Owner

  Mr. And Mrs. Richard BayliffeOct 2017

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