Eldamar Cottage

46 Customer Reviews

• "Angenehmes Haus, hat uns sehr gut gefallen."

  Gute Lage zum erkunden von Cornwall. Vor allem der Wintergarten. Die Küche ist sehr gut ausgestattet, auch tolle Töpfe und Pfannen, das findet man selten. Danke schön.

  Reviewed by Thomas Robert4.1★Sep 2024

• "The cottage was in a fantastic, quiet location with gorgeous countryside views."

  The kitchen was well equipped and the upstairs rooms were clean and comfortable. Unfortunately, however, the rest of the cottage was dirty and in need of updating. Cobwebs hung from every ceiling and light fitment, behind radiators and in corners, there was dirt and bits left in the sink, and, most worryingly, the toilet had human excrement down the side. The driveway was also covered in dog muck, which was trodden into the stones and across the step to the gate. There was also a sticky stain on the floor in the conservatory and the rugs by the entrance to the property were grubby. The whole place really needed a thorough blitz to be brought up to an acceptable standard. We contacted Sykes about the issue who asked the owner to send the cleaner back out to put things right. After initially telling us that she was unavailable, they eventually did send the cleaner back to the cottage but she only stayed 10 minutes and barely touched the list of issues we had presented. She must have brushed away two cobwebs, told me she couldn’t see any dirt in the sink and, although she said she would go to the shop and get some white spirit to clean the sticky stain up, just decided to pull one of the rugs over it to make it ‘disappear’ instead! She then asked me if I had any doggy bags to clear the muck from the drive and I thought she was at least going to fix this problem, but then she picked up her keys and started to leave the property! It was then I realised that she was expecting me to do it. She did pick up a couple of bits eventually but told me to boil a kettle and get rid of the rest myself. During discussions, it became very clear that both the cleaner and the owner of the cottage thought that these cleanliness issues were not their responsibility. We were told that there was no point in cleaning the cobwebs away as the spiders would just make more, and that other people who walk their dogs in the area are allowing them to foul the private driveway. Maybe that’s true, but that doesn’t mean it can just be left there for the guests themselves to have to pick up! When you book holiday accommodation you don't expect to have to clean the accommodation when you arrive to make it safe and suitable for your family to stay in! Sykes, were very good at communicating between us and the owners of the cottage but were ultimately powerless to help beyond passing messages on. They agreed that the cottage was not at an acceptable standard and told us that we really should have been able to receive some compensation, especially for the first night during which time we had to clean the cottage ourselves to make it fit for purpose. However, when the owners refused this, they told us that there was nothing further they could do. A really disappointing stay and not up to the standard of other holiday accommodation in the area.

  Unfortunately we have to say that many of the comments made by Amanda do not accurately reflect the situation as conveyed by our conversation with Amanda herself, by our agent or by our trusted housekeeper of many years, and the photographic evidence provided does not in any way support the depth of the allegations. Our housekeeper has won many plaudits for the care and attention that she lavishes on this lovely old cottage. When our housekeeper attended to deal with the matters raised Amanda expressed herself happy with the minor rectifications that our housekeeper carried out. We are sorry that this character cottage did not suit Amanda. Property Owner

  Reviewed by Amanda2.2★Aug 2024

• "Cottage is wonderful, home from home, owners have thought of everything."

  Very peaceful location. Parking for 2 big cars is difficult, but spoke to owner and parked in front of garage with no issues. Owners incredibly helpful whenever I spoke to them. Highly recommend

  Reviewed by Melanie5.0★Jul 2024

• "Lovely cottage - really enjoyed our stay ."

  Only small niggles were the parking - close by relatives came to visit us - no way could we get 2 cars in parking space . Steep stairs , difficult at night if going downstairs to the bathroom .

  Reviewed by Fiona3.8★Jun 2024

• "It was a very nice cottage."

  everything was here - we dont‘t miss anything ! thanks for all !

  Reviewed by Dietmar J.4.4★Jun 2024

• "We spent a very relaxing holiday with everything we hoped for - well equipped and really comfortable beds!"

  Adjacent to a quiet lane, excellent for dog walking. Falmouth, the Helford River, a Donkey Sanctuary and pretty gardens to visit nearby. We would highly recommend Eldamare Cottage & would certainly love to return.

  Reviewed by Terence5.0★May 2024

• "We had a wonderful stay at Eldamar cottage."

  It was a warm, cozy cottage and a lovely space for the four of us and our dog. The bright and airy conservatory was lovely to enjoy a cup of tea after a busy day out and the cottage was clean and really well stocked. The location was fabulous to explore so many places in Cornwall, most places were only 10 - 15 minutes drive. We would definitely come back!

  Thank you for your lovely response. It was a pleasure to have you too. Property Owner

  Reviewed by Katie5.0★Apr 2024

• "The owners have taken a lot of trouble to present a beautiful Cornish cottage just as it should be."

  They are friendly and very approachable. The cottage is well equipped, cosy, comfortable and warm. It is also situated in a quiet piece of unspoilt Cornwall but within easy reach of amenities. We would highly recommend this cottage to those looking for a holiday base in Cornwall.

  Reviewed by William5.0★Oct 2023

• "Clean and comfy well stocked cottage in the heart of Cornwall."

  Central location for visiting all popular tourist attractions and to explore lesser known areas. A little gem for peace and quiet, local amenities including pub a short drive away. I’m sure some great walks in the local area not explored this visit. Owner contactable and very friendly if required. Well worth a stay if you want countryside. A quiet lane runs up the side of the cottage which is great for walking dogs. I would stay here again.

  We do our best to keep our customers happy and thank you for your kind comments. It would be lovely if you could visit again. Balliol and Estelle Fowden Property Owner

  Reviewed by Pamela4.7★Sep 2023

• "Great cottage."

  No complaints , fully recommend this location

  Thank you for your kind comments, Balliol and Estelle Fowden Property Owner

  Reviewed by Alex5.0★Sep 2023

• "The cottage is really comfortable and well-equipped with a wood-burner and a lovely conservatory."

  It's in a quiet, rural location that is ideal for exploring west Cornwall. My wife and I spent a lovely week revisiting old haunts and finding new ones. We haven't met the owners but all our communications with them have been helpful.

  Thank you for your kind comments and pleased you enjoyed your stay. Balliol & Estelle Fowden Property Owner

  Reviewed by John5.0★Sep 2023

• "We stayed for 14 nights."

  This cottage has a lovely location and is very quiet. Fairly well equipped. Beds were comfortable and the Conservatory and excellent place to sit. However we felt the cleanliness let it down. when we arrived there was a musty smell in the house as if it had been shut up for a while, and there was a lots of dusty areas and cobwebs around. The countertops in both the kitchen and utility area were very sticky to the touch. I therefore spent the first evening dusting and wiping down the surfaces. Once this was done however we were able to enjoy our time here and the musty smell did clear with the windows open. The other issue is that the phone signal here for O2 is non existent but we were able phone call and text using the Wi-Fi. Calling. We did enjoy our stay and the lovely area and coves we visited made for a lovely holiday. Recommend the Halfway House on the main road to Helston, lovely food, also Pandora Inn great location. would not recommend the New Inn , tried twice to book but staff were rude so did not try 3rd time

  Sorry to hear we didn’t meet your expectations on cleanliness. If you had let us know at the time, our housekeeper could have returned to remedy any deficiencies. It seems that the unusually wet weather brought forward the start of the spider season and although many were re-homed out of doors a few will return sometimes. We are pleased that you enjoyed your stay in Cornwall and enjoyed some of its many delights. Property Owner

  Reviewed by Sara3.1★Sep 2023

• "What a wonderful cottage, the space and layout was brilliant for a little one, a teen and a Labrador, plus parents."

  We loved the location, rural and quiet and some lovely walks with the dog. One of the best stocked kitchens I have ever seen, you could quite easily cater for more visitors and a lovely welcome gift. If you did fancy a drink it's around 20mins stroll to the New inn. The facilities were also fantastic as the washing machine came in very useful with the little one, we highly recommend this lovely cottage

  Thank you for your lovely, detailed comments. Many people write lengthy and interesting entries in our visitors’ book and it’s pleasing for us and our housekeeper when they transfer to the Sykes Website. Brings a big, happy smile to all our faces. Property Owner

  Reviewed by Sacha5.0★Aug 2023

• "This was a lovely comfortable cottage in a great location."

  Very well equipped

  Thank you for your kind comments. Balliol & Estelle Fiwden Property Owner

  Reviewed by Elizabeth4.7★Jun 2023

• "This was our 3rd visit and it always feels so welcoming."

  Appreciate the welcome gifts, milk etc.Lovely cosy feel and a very relaxing cottage with a beautiful garden. The conservatory is such a warm, comfortable place to relax in at the end of the day.

  And it was lovely to have you visit again, especially one who leaves the cottage so beautifully clean. This is always very much appreciated by our caretaker of course, but especially so during this spell of exceptionally hot weather. Best wishes Estelle and Balliol. Property Owner

  Reviewed by Rachael5.0★May 2023

• "Excellent property."

  Probably the quietist place we have ever stayed. It was absolutely perfect for our needs and I would certainly recommend it to anyone.

  Thank you for your kind and positive comments. Balliol & Estelle Fowden Property Owner

  Reviewed by Andrew5.0★May 2023

• "We thoroughly enjoyed our stay at Eldamar Cottage."

  Very tidy and clean cottage and very welcoming owners at time of arrival. Good facilities and nice quiet spot just a short drive to a variety of beaches and Falmouth. We recommend this cottage.

  We are pleased that you enjoyed your stay and thank you for your recommendation. Property Owner

  Reviewed by Chris4.7★Oct 2022

• "Very cosy cottage with everything you need provided."

  The conservatory is our favourite place to sit, warm and bright and looking over the pretty garden. Quiet and peaceful but loads of places to visit within a short drive.

  Thank you for your kind comments. Property Owner

  Reviewed by Rachael3.8★Sep 2022

• "We had a lovely stay at this cottage."

  It was in an extremely quiet location. We enjoyed our stay.

  Thank you for your kind comments. Property Owner

  Reviewed by Jane4.1★Aug 2022

• "A very nice comfortable country cottage near the towns of Penryn and Falmouth, situated down a tiny little lane from the village of Mabe Burnthouse."

  Really spacious, good bedrooms, a decent bathroom, good dining and living room area, nuclear hot conservatory, and lovely front garden. Perfect for 2 people for a week away with dogs. Great situation to explore the Cornish coast with visits to Falmouth, Argal, Glendurgan Gardens, Durgan Beach, Helford Passage, Gweek Seal Sanctuary, Flicka Donkey Sanctuary, Lizard Point, Kynance Cove and Mullion Cove, plus the beautiful St Mawes. Also walkable distance to the incredible Verdant Brewery Taproom, then short drive to Verdant Seafood Bar in Falmouth.

  Thank you so much Nick for your kind and informative comments. The new conservatory has heat reflected glass on it’s roof but we are having extremely nice weather at the moment. It was really kind of you to water the garden and keep it looking so pretty. Must try the tap room. Property Owner

  Reviewed by Nick5.0★Jul 2022

• "A delightful setting and very peaceful."

  The cottage has been provided very handsomely and is very comfortable. We enjoyed our stay very much and can recommend this for your holidays.

  Thank you for your kind comments. Property Owner

  Reviewed by Francis5.0★Apr 2022

• "The cottage was wonderful."

  We felt welcomed and relaxed being here. Great location, near to Falmouth and Penryn with some great places to eat or visit nearby, but also remote, quiet and peaceful. Spotlessly clean, very well equipped, and very comfortable. It was perfect for our late Christmas and New Year family celebrations. We would definitely stay here again Thank you for letting us stay in your lovely cottage

  Thank you for your kind comments. Property Owner

  Reviewed by Sally5.0★Dec 2021

• "A lovely well-equipped cosy cottage in a quiet hamlet."

  The cottage was spotless and lots of info was provided by the owner that made our stay really easy. The welcome bottle of wine was also appreciated. The cottage is really well situated for Falmouth and it is easy to get to lots of other parts of Cornwall too. It was wonderful to relax in the lovely conservatory with a drink after a day out and about. We wouldn't hesitate to recommend Eldamar!

  Thank you for your kind comments. Property Owner

  Reviewed by Colin5.0★Oct 2021

• "A very cosy well equipped cottage."

  All as described with welcoming wine and chocolates. It was convenient for Falmouth and the New Inn at Mabe had good food and friendly staff, if little choice for vegetarians. We enjoyed coastal path, St Ives, the Helford estuary and Trebah Gardens. Mostly dog friendly.

  Reviewed by Christopher4.7★Oct 2021

• "The cottage was very clean, comfortable and well equipped"

  Reviewed by Ronald5.0★Sep 2021

• "Lovely quiet location with lots to do in the surrounding area."

  Very helpful hosts.

  Thank you for your kind comments. Property Owner

  Reviewed by Annabella5.0★Aug 2021

• "The cottage was extremely well equipped just needs some outdoor seating and a place to hang clothes inside."

  Reviewed by Sue5.0★Aug 2021

• "The cottage was perfect and just in the right place to visit all the places we wanted to visit."

  The cottage had everything you needed and more.

  Reviewed by Debra5.0★Jun 2021

• "It was so lovely, we booked again."

  The cottage is in a beautiful position and is very well equipped. The owners helpful tips were much appreciated and we used several of them. The walks close to the cottage are great as is Argal reservoir which has a beautiful walking path. Our dogs loved their stay too.

  Reviewed by Sally5.0★May 2021

• "We were relaxed from the minute we walked through the front door."

  Eldamar Cottage was simply a home-from-home. It was so well equipped and comfortable. We did not realise that it was so remote from the village but, that said, it was perfect for a peaceful getaway. It was just so quiet and exactly what we needed after all the lockdowns and restrictions we have all had recently. We went out and about in the locality: Falmouth, Redruth, Penryn and even found a wonderful place called Durgan where there is a beautiful collection of bays and beaches. We normally stay on the other coastline (St Ives, Perranporth, St Agnes, etc) and have not stayed on "this side" before. Our grandson is attending Falmouth University so that was why we originally booked Eldamar Cottage, to be near him to visit, but we discovered all sorts of lovely places to go in addition. We can highly recommend Eldamar Cottage to everyone. Please do book it to stay, it has everything you could ever need. There is even a huge Asda about 4 minutes drive away to stock up on your food and drink!!

  Reviewed by Sandra4.4★Apr 2021

• "The cottage is lovely and cosy."

  It is a perfect base to explore south Cornwall, we had a lovely time!

  Reviewed by Kirsty5.0★Oct 2020

• "A welcome bottle of wine would of been nice as a gesture."

  More channels on the tv would also be beneficial. Overall we were happy with the cottage.

  Reviewed by Lorraine4.1★Oct 2020

• "A very cosy, well thought out cottage."

  Good central heating and a welcoming log burner. Exceptionally well equipped . Lots of areas to relax in as described in the information. Light and airy. Very generous resources such as washing capsules. Very comfortable beds. Great position for exploring Cornwall both North and South. Asda very close. Two outdoor areas perfect for all day sun. Would highly recommend. One of the best, if not the best place, I have stayed in. Home from home.

  Reviewed by Belinda5.0★Sep 2020

• "Cottage lovely and clean, lovely location wouldn’t think twice about booking again"

  Reviewed by Paul4.1★Sep 2020

• "Eldamar cottage is one of the most well equipped self catering lets that we have stayed in, there is enough eqiupment to accommadate an army."

  Although rural in location it is very well located for motorway access to visit other areas of cornwall. The village pub is within a short walk away, although I would not want to do this walk in the dark......there are no kerbsides to walk down the country lane. I would suggest a couple of small fans would be useful for the bedrooms in the summer months and I am not sure if your description states that the bathroom and the only WC is downstairs.....this was not a problem for us but it may be a concern for others. All in all we had a lovely week in Eldamar

  Reviewed by Carol4.7★Sep 2020

• "A really lovely cottage!"

  Welcoming and cosy. Eldamar is ideally situated to explore southern Cornwall, Close enough to the local amenities yet quietly tucked away from all the noise and traffic! Would love to come back

  Reviewed by Rob4.1★Aug 2020

• "The cottage was really lovely and the photos don't make the location justice."

  It was really remote with some fantastic walks around the corner. We would highly recommend it and would definitely come back again.

  Reviewed by Nadia4.7★Aug 2020

• "Great shower in the bathroom and nice conservatory to sit in."

  Fridge was far too small for 4 people and back garden was very bare so didn’t use it.

  Reviewed by Catherine4.1★Jul 2020

• "We found Eldamar Cottage to be comfortable, clean and very well-equipped."

  The central heating is very efficient so that, alongside the log burner, creates a warm, cosy cottage suitable for winter holidays. Within easy reach of the cottage are many attractions in different directions, making it a good base from which to travel. A lovely place to stay. Deb, Staffordshire

  Reviewed by Debra5.0★Feb 2020

• "It was a lovely cottage situated in a fantastic location."

  We can’t fault the cottage. It was very well equipped. I would highly recommend it

  Reviewed by Peter4.4★Oct 2019

• "Sadly the main double bedroom was very damp and smells strongly of mould."

  One of the walls has mould on it and the picture above the bed also. I spent the week on the sofa as I couldn't bare being in a damp room with my asthma. The kitchen had crumbs on the surface by the bread bin and toaster on our arrival. You can't close the conservatory windows so another damp unusable room as water collects on the window sills when it rains, I booked the cottage for this room as my son has autism and won't sit in the same room as others so he spent the week in his room.

  We are sorry to hear that you have experienced some issues with our holiday home. If only you had made us aware during your stay we may have been able to address your concerns. Our housekeeper normally receives very good comments about her work, but it would seem that an oversight has occurred which we will address. In respect of the reported musty smell we recently replaced the old draughty wooden sash windows with new high performance windows. The old windows allowed the cottage to breathe rather too much! Perhaps the new ones have tipped the balance the other way, and we will address this. The timber framed single glazed garden annexe is a traditional structure which moves with the weather and was never intended to be insulated or sealed to the same standards as a house. Our recommendation (as stated in the cottage manual) is to always leave the fanlight windows open slightly to ventilate. As with everything in life there are always trade-offs. Eldamar Cottage is our dream holiday home. It is a beautiful traditional, characterful solid granite Cornish building, and there will always be some negative aspects to this in comparison to a modern property, which need to be borne in mind. Property Owner

  Reviewed by Annette2.8★Aug 2019

• "Our fifth visit, have already booked again for next year A very comfortable cottage and well placed to spend time visiting Cornwall."

  Reviewed by Douglas4.7★Jul 2019

• "Eldamar cottage is well situated for getting around Cornwall."

  The cottage was well maintained , clean and had everything we needed to make us welcome and comfortable. It was lovely and cosy while having lots of space. It was so well equipped that we didn't want for anything. The owners have thought of everything we could possibly need. We would highly recommend anyone to stay in this beautiful cottage.

  Reviewed by Denise5.0★Apr 2019

• "Easy to book through Sykes The cottage was warm and comfortable Very well equipped and in a lovely location"

  Reviewed by Linda5.0★Oct 2018

• "We had a very enjoyable week with our son his wife and 2 westies."

  It was close to all the main towns and supermarkets.Great walks with the dogs and Falmouth just down the road .We would recommend this lovely cottage and would like to go back again.

  Reviewed by Thelma4.7★Sep 2018

• "We really enjoyed our holiday at Eldamar Cottage."

  The cottage was well equipped and very clean and everything was as described. The only issue I felt was that the owner is very keen on recycling, which is fine. However when we arrived it was made clear that there would be only one rubbish collection (on the Monday after we arrived) and after that we were responsible for taking any further rubbish, from the last 5 days of our holiday, to the local recycling point and if we did not do that we should remove it from the premises when we left. (No rubbish was to be left on the premises when we departed). We have never come across this policy before in any of the many properties we have stayed in. We are also keen on recycling but feel it is asking a bit much to be expected to dispose of our own rubbish. We, of course are happy to bag and bin our rubbish but do not feel happy about being expected to take our own rubbish to the dump. This was definitely not shown to be part of "the deal" when we booked the cottage and if we had been aware we would probably not booked it. I have since spoken to the owner about this and I believe she will be contacting you to put something on your website.

  Thank you for your kind comments regarding Eldamar Cottage. We have now been able to engage a local contractor to provide a rubbish and recycling collection service. Property Owner

  Reviewed by Myra5.0★Sep 2018

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