Trevarthian Farm (Annex)

3 Customer Reviews

• "We appreciated this reasonably-priced, no-frills, first floor accommodation for our short stay while visiting relatives in the area."

  Due to family commitments we were almost exclusively at Trevarthian Farm Annexe in the dark and/or in a hurry, but the glimpses of farmland views from the (low) windows in the mornings were lovely. We had open access to the lane outside, and there was a grassy area directly opposite the property useful for our elderly dog to 'go' on, although we did have to always accompany her (we missed advantages of an enclosed garden more than we had expected, but that's on us). I was looking forward to enjoying countryside and woodland walks through the farmland as per description but in fact due to family commitments we were not on site enough: the only time I tried was late at night and our way through the gate was barred by two large goats! For the benefit of other guests: The flat was reached by a flight of stairs but otherwise on one level. There was a dehumidifier inside the ground floor entrance (to deal with condensation I think) and a slight damp smell in the flat on arrival (which wore off over our stay) but in fact the flat was lovely and warm, spotlessly clean, with no signs of damp. The beds and sofas were comfortable, and the small kitchen well-equipped. We appreciated the cream tea ingredients, the pint of milk in the fridge, and the books and games. The owners who live in the adjoining farmhouse got a good balance between checking on us a couple of times (& answering messages sent via the app) but otherwise being unobtrusive and not hovering. If I had to suggest an improvement it would be for a slightly larger well-lit mirror in the master bedroom with a shelf or dressing table so getting ready in the morning would be easier. It would be also useful to have a direct mobile number for the owners in case of needing to reach them quickly. No complaints from our adult sons who shared the second bedroom. We were grateful to find that the owner had kindly made the zip linked double bed up as separate twins for them. We had been somewhat stressed that this request which I had had made via Sykes by phone on the day of booking (and which the call handler had confirmed by email at my request) had not got through to the owners - Liz had to contact me on the day of travel to check our preference. The written directions for reaching the farm need proofreading (the NT property is Trerice not Terrace) and improving. It might be worth warning guests about the No Entry road sign you have to pass (and ignore). Then the "first" door you reach on the lane to the farm is not the first: there's another property/building on the same side of the lane which you pass first. The door is indeed a good marker for the property from the road but it's *not* the actual entrance to the flat as described. An outside light (perhaps motion sensor) outside the farmhouse/parking area would be helpful for guests arriving and unloading in the dark and also when taking their dog outside. All in all, though, we were satisfied with our stay, pleased with our choice of property and in similar circumstances would choose it again (although possibly not with an elderly dog who gets up several times a night).

  Thank you for your honest feedback, we shall be implementing changes following your review. Property Owner

  Reviewed by Heather4.1★Nov 2024

• "There were no mattress protectors and the mattress was stained so we had to buy our own bedding !"

  !! The cottage was grubby with dead bugs. There was no welcome gift. We had no control over the heating and were often cold. The location of the cottage was excellent and central to most attractions it would not consider staying there again. Very disappointing .

  We are sorry to hear about the experience you had while staying with us, yet we would have appreciated you informing us about these issues during our nearly daily interaction. It was lovely meeting you, but it comes as a shock and a disappointment that these issues were never aired to us until now. When you arrived early, we had to prepare the beds faster than anticipated so we did initially miss the mattress protector, yet once pointed out we provided one. We are sorry we did not initially provide a welcome gift, this is due to a last-minute family matter, yet we did rectify this the following day once we were available. As for the heating, we provided electric heaters as we do control the heating outside of the house, but once asked, we gladly raised the heating for you. We have been holiday letting for years, and have yet to hear back any feedback like what we received from you. I am truly sorry to hear about your experience, yet I cannot help but wonder why you did not reach out to us regarding these issues when we asked how your stay was going. Property Owner

  Reviewed by Jennifer1.3★Oct 2024

• "Lovely hosts who were very welcoming to their working farm."

  The scones, cream and jam were a nice touch when we arrived. The annex is very well equipped and comfortable with beautiful views. The location for visiting both sides of the Cornish coast was excellent. My husband and I really enjoyed our 6 night stay.

  Thank you for your review glad you enjoyed your stay. Look forward to welcoming you back Property Owner

  Reviewed by Raymond5.0★Sep 2024

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