Harbour Lodge

15 Customer Reviews

• "Very nice place to stay for a base to visit local areas everything you need for a relaxing break would come back for a second visit."

  Thank you so much for your comments. We love hearing just how much you enjoyed your stay! Hopefully we can welcome you back again in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Christine4.7★Aug 2024

• "It's a great location, tremendous view and it's easy enough to walk down to Port Isaac if you're careful on the road."

  It's harder coming back up again though! The lodge was comfortable for the four of us. The resident guinea fowl were a constant source of entertainment, I have some magical video footage of their antics.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area (and watch the Guinea Fowl) from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Simon4.7★Jul 2024

• "The Lodge was spacious and nicely furnished."

  Just a few recommendations going forward: - more hot water, we all had to have very QUICK showers (literally 3 minutes) as the hot water ran out - A welcome pack with info about local info, local shops to buy essentials, local restaurants, car parks, walks etc, this would have been helpful - some shelving in the bathroom as there was no where to put wash bags - extra plugs in the bedrooms - the property was dog friendly but not dog safe as it wasn't properly secured, the main entrance was open to the main road and therefore it meant that you could only let your dogs out on a lead - A dog poo bin is required, (there was no where apart from the main Biffa bin to put poo bags)

  Thank you for providing feedback from your stay at The Lodge. We have noted your suggestions, which will be shared with the property owner and our quality assurance department to ensure we provide the best possible experience for guests. We hope you enjoyed your stay in beautiful North Cornwall and thank you again for taking the time to provide your feedback - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Victoria4.4★Jun 2024

• "Very happy with our stay at Harbour Lodge."

  It had everything we needed. It worked well for our family of 5 (including 3 teenagers). Our tall son had the bunk room, so I was relieved that the bunk bed was long enough for him. We enjoyed being able to walk down to Port Isaac during our stay. Harbour Lodge was perfect for our few days away.

  Thank you for taking the time to share your feedback with us. We are very happy to hear that you enjoyed your stay, and that the property suited you and your family's needs. We look forward to hopefully welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Claire5.0★Oct 2023

• "'Turned up at 4pm, lodge not ready, had to wait for cleaner."

  Cleanliness not great all kitchen utensils we had to re wash dirty. Beds very uncomfortable and old fitted sheets did not fit kept coming off,never slept all week very uncomfortable. The toilet only flushed once then would have to wait ages for it to refill. Slightly annoyed would have chosen other places but the star rating and reviews persuaded me to pick here it was totally wrong. Location great could be beautiful place just very dated and not as clean as you would like'.

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays and to the owner. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Jane2.2★Aug 2023

• "My husband and I enjoyed our holidays away with Sykes and when he died three years ago, my daughter and I started going away on holiday together to a Sykes property at least twice or three times a year."

  Cleanliness for us, is so important and we always book a property that has a rating of at least 4.8* Harbour Lodge had a good rating, so we were shocked when we walked into the lodge, opened the fridge freezer to find food still in the freezer compartment, the fridge itself very smelly. Then we opened the dishwasher which was full of crockery and cutlery. We needed to visit the bathroom after our journey and I was horrified when I lifted the toilet seat to see it had been used and not a nice sight at all! I went to flush the toilet, but the handle was falling off and wouldn’t work so I took off the cistern top and managed to screw the handle back on. Even though I flushed, the paper wouldn’t go down and there seemed to be some kind of blockage. We left the cistern to fill and carried on looking around, feeling very disillusioned. We couldn’t locate a hairdryer and there were no usual niceties that we usually find in the cottages, like information guides of the area or games. Just a small selection of books and old DVDs. We read the small information folder for the property and it advised to ring the owners who lived on site at their farm, if we had any concerns. I spoke to the very nice gentleman owner and explained our problems and he said he would come over to see us, which he did. He said that he used to look after the properties himself, but since developing Parkinson’s had handed the letting over to Sykes. He said he had rung Sykes and asked for cleaners to come out to the property and he also brought us a hairdryer. We waited on the bench outside and it wasn’t long before a friendly lady and gentleman arrived to sort the toilet problem and I also pointed out all the dirt and fluff in one of the bedrooms, which clearly hadn’t been cleaned. They lady emptied all the dishwasher and put away the crockery and the gentleman said he had cleared the toilet blockage and got us a new toilet brush and holder. They asked if there was anything else they could do, but we just wanted to unpack the car and put the kettle on for a well needed cuppa. We said our goodbyes and thanked them for coming out but maybe we should have said yes to their offer. My daughter opened the cutlery drawer to find a couple of spoons covered in mould and the more we inspected, the more dirt and dust we found. We actually considered getting back in the car and driving home! We were pleased that the water in the shower was nice and powerful even though the shower attachment was loose. We both had showers that night, but the following morning, the water was cold. I checked the water and heating control unit only to find the hot water, which should have been programmed to be on all day according to the blurb, had been switched off, but the central heating switch was on. I managed to change the settings and all was well with the hot water from then on, using the Boost facility if necessary. I really am not one to complain and have never had to in the past, but this experience spoiled our week’s holiday and my daughter and I don’t think we have the confidence to book with Sykes again. I feel sorry for the owners of the property, as I’m sure they would have maintained it to a much higher standard themselves. They run a lovely little farm with such well cared for goats, ducks, chickens and guinea fowl to name a few and keep the grass nicely trimmed back and the surroundings well kept in general. I hope Sykes will take note of our experience and ensure that ALL properties are cleansed and kept to a high standard.

  Thank you for taking the time to share your feedback with us. We do take these matters very seriously and have raised these with our housekeeping team. We are sorry that the cleanliness was not up to the usual high standards and hope you managed to enjoy the rest of your stay. John Bray Cornish Holidays on behalf of the owners. Property Owner

  Reviewed by Carol1.6★Jun 2023

• "The property we stayed in was lovely and comfortable with everything we needed."

  Lovely views and grounds would recommend.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Vicky4.7★Feb 2023

• "We had a wonderful stay at Trewetha Farm."

  The lodge was clean and comfortable, perfect for a family. The setting couldn't be better! We loved being able to walk down to Port Gaverne and feeding the goats each day was a real highlight for my children. The owner even gave us some freshly laid eggs on our first day from the chickens, which was such a lovely surprise!

  Thank you for taking the time to leave your feedback. Its great to hear you loved everything Harbour Lodge had to offer. We look forward to inviting you back to North Cornwall again soon. John Bray on behalf of the owner. Property Owner

  Reviewed by Susannah5.0★Aug 2022

• "Lovely stay in Harbour Lodge it was beyond our expectation."

  Our family really enjoyed the site and views especially.

  Thank you so much for your feedback. We are glad you enjoyed your stay and enjoyed the views and local area. - John Bray Cornish Holidays On Behalf Of The Owner. Property Owner

  Reviewed by Victoria4.7★Jul 2022

• "Absolutely loved it!"

  The setting was beautiful and the lodge was perfect. Only downside was no phone signal and the internet kept dipping out. But this was minor and did not spoil our holiday. Was sad to leave, would definitely go back again! Thanks Chris and Liz.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Keith5.0★Jul 2022

• "Great location for Port Isaac and Port Gaverne too, easily walkable, the property is beautifully situated overlooking the sea, and is quite spacious, well appointed and has the main seating facing out towards sea through large patio windows."

  The kitchen we used a few times, there was everything you'd need for everyday cooking, plenty of good quality plates/bowls/cups and mugs. Well recommended for a quiet, relaxing stay.

  Thank you for taking the time to leave your feedback. Its great to hear you enjoyed your stay at Harbour Lodge. We hope to invite you back to Port Isaac again soon. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Simon4.7★Jun 2022

• "Would of liked to have been able to recycle our waste , shame that it had to go in one general waste bin."

  We have been reviewing all of our feedback over last years season, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays and were raised to rectify. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by K4.7★Apr 2022

• "Lovely stay, nice to have easy parking, well equipped lodge, handy to travel to the local beaches, we had a lovely time."

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Caroline5.0★Mar 2022

• "Such a great little property."

  It suited us as a couple. Very clean and everything we needed. Owners rang us Saturday morning too, to check everything was ok and to have a lovely weekend.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Jon5.0★Mar 2022

• "The hot water was at nearly boiling point,far too hot for children i fear."

  ... however we had a super stay., would highly recommend.

  We have been reviewing all of our feedback over last years season, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays and were raised to rectify. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. John Bray on behalf of the owner. Property Owner

  Reviewed by Yaninna4.7★Feb 2022

• There are no reviews featuring this term Show all reviews