Clahar Cottage

54 Customer Reviews

• "From the moment we opened the gate to the garden and saw then entrance to the cottage we knew all are expectations we going to true The cottage is beautiful inside, well decorated and very clean."

  It’s well situated to explore the Lizard and western Cornwall. The garden was well liked by our two dogs exploring all parts of it through all the different walkways. The local manger was very helpful as the kettle broke and sorted this out with one phone call. Peter and Denise

  Thank you so much for your feedback. We are are so glad you enjoyed your stay and appreciated our quirky cottage! We hope you will visit us again. Property Owner

  Reviewed by Peter4.7★Aug 2024

• "A quirky cottage - as a listed building it has its challenges."

  The water pressure and plumbing was very good. The decor, kitchen and bathrooms were modern chic. The lounge was nicely furnished but the larger settee difficult to sit comfortably for any length of time. The bedroom with the bath en suite was awkward to get around because of the floor not being level. The bed not level was not conducive to comfortable sleep. A wedge had been put under one leg but still not enough. Bathroom very small. Single bedded room floor, again, was not level so drawers on the bed kept opening. A good sized garden. Outside maintenance needs attention. We had a good stay - we can manage most things and do not like to be picky. We have a 200yr old cottage. Anybody who is not fit and agile may find Clahar Cottage too much of a challenge. Having to leave by 9am was too early. Other cottages we have rented have been10am.

  Thank you for your feedback. We are sorry that our quirky cottage was not to your liking. As you mention, we have modernised it successfully and are pleased with how the restoration embraces the character of Clahar. We were not aware that one of the beds has a wedge under it, and this will be addressed. Property Owner

  Reviewed by Graham2.8★Aug 2024

• "We had a great week."

  The cottage was perfect for us. Good spot for exploring the lizard. Shame there aren’t many dog friendly beaches. We loved the garden though and were very comfortable.

  Thank you for your kind feedback. Really appreciated! The Lizard is such a beautiful place to explore. Property Owner

  Reviewed by Mim5.0★Aug 2024

• "Lovely stay, ideal location for exploring the Lizard."

  Very comfy beds and great to have two bathrooms within the main bedrooms. Housekeep was so helpful and friendly.

  Thank you for providing such great feedback. So glad that you enjoyed your holiday! Property Owner

  Reviewed by Ruth5.0★Jul 2024

• "Nice garden in a very quiet area, parking for two cars, well equipped kitchen with good standard of crockery, glassware, good quality bed linen and towels etc."

  Added benefit of three modern and lovely bathrooms, two en-suite, convenient for a family with adult children, or a mixed group of couples. Dog friendly is a big bonus, and one of the reasons we picked it. The key lock and easy checkin was appreciated and saved time. Communications with the manager was a bit patchy, but it did not detract from the overall experience. Occasionally, there was a sewerage smell in the garden, the garden table (one of the single stools planks is loose) could also benefit from an umbrella, when (yes we were lucky) it is hot and sunny. The dining table has seen better days with the laminate raised and peeling in a couple of places, one of the dining chairs was broken and one half of the toaster did not work. It was not clear where to leave or do with the recycling when the bin provided filled up. Again, these are all minor issues, I am assured will be addressed did not detract from our excellent overall experience and is provided here as constructive feedback, as for the price you would expect the property presented in a pristine fashion.

  Thank you for taking time to provide feedback. So glad you enjoyed your stay! Just to respond to the points you note, the toaster dial is fully functioning - just that the browning dial had been turned right down. Re the dining chair, my understanding is that it broke during your stay, which was unfortunate for you and a shame. We really appreciated you letting our housekeeper know so that a replacement could be ordered immediately. Regarding the recycling, any extra bags can be left in the boot room next to the recycling bin. Property Owner

  Reviewed by Darren4.7★Jun 2024

• "This is our third time staying at Clahar and we hope not our last but as the property is for sale I am reluctant to book for next year."

  A lovely welcome pack of bread, scones, jam, clotted cream and milk on arrival was a welcome surprise. We were so lucky with the weather and enjoyed both the surrounding areas but also the tranquility of the garden. The location is ideal with 2 pubs in walking distance, the co-op and Spar within walking distance and also Polurrian beach and Mullion cove an easy walk from the property. Many thanks

  Thank you for your lovely feedback and we are so glad to hear that you have revisited us again! You mention that our cottage is for sale and we feel that needs further clarification. We are as yet undecided whether to sell at all as we love it very much and regardless, the property is being offered for sale as a holiday let. As a result, we are of course looking to honour any existing bookings. As the sales market in Cornwall is currently challenging to say the least, we are not expecting a sale anytime soon. We hope that helps. Property Owner

  Reviewed by Fiona5.0★May 2024

• "Clahar Cottage is beautifully situated and close to the village."

  We did have a major problem with the ensuite shower although we have been informed by Sykes Cottages we were not correct. The cottage could do with some extra oven safe serving dishes for those wanting to cook and the fire starter pack was very meagre. Unfortunately we couldn't get logs at either shop in the village and had to go to Helston to source any which was a bit annoying. Not likely to book again after attitude of Sykes Cottages .

  Thank you so much for your feedback - always appreciated. We are sorry that the fire stater pack was inadequate and have addressed this with our housekeeper. It must have been very annoying to have to travel to buy supplies. You were unlucky that the local shops had sold out, as they usually have great stock. We did have a plumber out to look at the shower, but they were unable to find a problem with it. No other guests have reported an issue, so we are not sure what happened when you stayed. We do hope you will stay again with us. Property Owner

  Reviewed by Rowena3.4★Mar 2024

• "A beautiful cottage full of character."

  Bedrooms are lovely, good to have two doubles en suite as well as the twin room. Boot room and downstairs bathroom very useful. Well equipped kitchen. It was all lovely and comfortable. And we could connect our phones to the TV so listen to music! Thank you

  Thank you so much for your lovely review - we are so glad you enjoyed your break! Property Owner

  Reviewed by Katherine5.0★Feb 2024

• "Spotlessly clean."

  Loved how the lamps and heating was on when we arrived, made us feel so welcome. Had a problem with the Esse beeping when we got there that the instructions didn't explain properly how to stop. After making a call to the housekeeper we discovered the fuse box and turned the Esse off. That sorted the problem out but it was a bit of a stressful hour. However, that was the only small issue, we had a great stay and will book with Sykes again.

  Reviewed by Paula4.7★Oct 2023

• "Very disappointed in this property, in particular the cleanliness."

  It was full of spiders webs full of dead flies, filthy drawers and dirty utensils covered in hair and fluff in the kitchen drawer, dead flies in mugs. A damp mouldy smell in the cupboard where the glasses are kept. Lastly on removing the bedding on the last day the mattress and duvet were filthy. Covered in stains and dirt of what origins I do not want to imagine. I felt horrified and violated that we had slept in a bed in such a filthy state. If I had realised at the beginning of the holiday I can honestly say we would have come home. I took photos and sent them to Sykes, as yet so am waiting for a response regarding this. I’m disappointed in Sykes as I always use them to book holidays but will reconsider in future. Especially if a satisfactory response is not received. I’m not usually someone that complains but I definitely feel this is more than warranted.

  Thank you for your feedback. It is much appreciated. We are so very sorry to hear that your stay was not up to our usual standard. Please rest assured that I shall speak to the housekeeping team regarding your comments and have this situation rectified immediately. The team pride themselves on their cleanliness, so I cannot understand how this has happened. We have purchased new mattresses/ protectors. Property Owner

  Reviewed by Michelle1.9★Oct 2023

• "A beautiful cottage set in an amazing location to visit the South of Cornwall."

  Did find it slightly difficult to find initially and there is really only parking for two cars. The property was clean and tidy and had comfortable beds and sofas, a washing machine, tumble dryer and dishwasher. There is a TV downstairs and one in each of the bedrooms, and plenty of storage place. The utility room has a toilet and shower with plenty of room for coats/ shoes etc, and to dry the dog.(crate/blankets and bowls supplied). The kitchen had most things you'd need for a short stay (Although the tin opener was useless) the new Esse cooker was simple to use and there is also a combi microwave. We did find some mould on a ceramic baking dish. It would've been nice to have had salt, pepper (basics) and tin foil/cling film and kitchen towel. The garden is great, so many hidden areas to it with fruit trees and some herbs. There are three sitting areas, a bench/table near the house, a small table/chairs near the lawn and a bigger terrace with a corner garden sofa and loungers. It would've been nice to have a broom/brush and dustpan, cloth/kitchen cleaner and more toilet rolls. I also couldn't see how to recycle bottles/cans/plastics and kitchen waste. Because the rubbish bin was in front of the neighbours most of the week, it wasn't clear it was Clahar's, and had a couple of black bags ripped open. We did loose hot water one day, but after a phone call it was promptly resolved within about an hour. The shower in the bedroom does leak quite a bit from the outlet which passes through the wall to the hose (Although it did not affect the use of the shower). Other visitors said they had a bottle of fizz and a doggy biscuit, that would've been lovely, although we were left bread, butter, milk, tea and coffee, a nice surprise. These were minor, and we all thoroughly enjoyed our stay.

  Thank you so much for your comprehensive feedback - really appreciate it. Apologies for the lack of fizz and doggie biscuits. The lady who makes the biscuits had not managed to keep up to supply. I have also passed on your comments to the housekeeping team. Best wishes. Andrea Property Owner

  Reviewed by Heather5.0★Jun 2023

• "Unfortunately our holiday was ruined by a number of things."

  1. The heating going off, therefore being cold, 2. Unable to keep the fire burning, so very cold for the first few days, 3. Waiting for the ESSO oven to heat up and finally 4. My mum falling down the new wooden stairs!!!! This was reported to Sykes and the owner but nothing has been done about it. This led us to leave a day early.

  Sorry to hear about these issues. We understand that nothing was highlighted to either my manager nor Sykes during your stay, so we were not given the opportunity to assist you to make your visit better. Property Owner

  Reviewed by Chris2.5★Mar 2023

• "This is our second stay at Clahar Cottage ."

  Another lovely holiday with days out to Falmouth , St Ives and a lovely walk at Lizard Point . The cottage is very cosy , great if you just want to stay and relax and look at the beautiful gardens .

  So glad you enjoyed your stay for the second time. The coastal path walks on the Lizard are stunning! Property Owner

  Reviewed by Lesley5.0★Nov 2022

• "All round excellent."

  To be picky having a potato masher would have been handy. Loved the boot room for the dogs.

  So glad you enjoyed your stay - and the missing potato masher will be replaced! Thank you so much for letting us know. Property Owner

  Reviewed by Marlene5.0★Oct 2022

• "We loved our week at Clahar Cottage!"

  What a beautiful thatched cottage! The location was perfect, just a couple of minutes walk to the centre of Mullion, plenty of walks from the door and easy access to explore the Lizard peninsula. The cottage was a pleasure to stay in, with the wonderful quirks of a very old cottage combined with comfy beds, a great shower and everything we needed was provided. The dogs loved pottering around the garden with its many different areas to explore and so did we! This was a fantastic cottage and we will definitely be back!

  Thank you so much for your kind feedback. We are so pleased you had a great time, including pooches! Property Owner

  Reviewed by Tina5.0★Sep 2022

• "As a family we have had a great experience reliving our childhood locations in Cornwall with our family."

  The house and the location were perfect for all, we would certainly look to book again.

  Thank you so much for your kind feedback - we are glad you had a great experience! Property Owner

  Reviewed by Gavin5.0★Jul 2022

• "We stayed at Clahar cottage last year as well as this year and love the location of this property, the local village and the beautiful gardens at the cottage."

  The downstairs shower room still smells damp and has mould on the walls which may be unavoidable given the age of the cottage. We note that the property is to undergo changes next year which we hope will not affect the integrity of the property. I am not sure about open tread staircase or a hot tub which I hope will not ruin the beautiful gardens , picture perfect look of the cottage or the upper patio area. It is a shame that these changes have also increased the price next year which may mean that we cannot return. We obviously hope this will not be true as it is a special birthday for me next year!!

  Thank you for your feedback. To reassure you a little - as this is a listed property - all the future proposed changes have been carefully assessed by English Heritage so as not to spoil the integrity of our lovely cottage. The new staircase will allow more light into the kitchen. You will also be relieved to hear that the hot tub is not now going ahead. As regards the mould you mention, I have reminded the housekeepers to address any visible mould at every changeover, as this is not to our usual high standards. I do hope you will be able to return next year to approve our upgrades. Property Owner

  Reviewed by Elaine2.5★Jul 2022

• "Great cottage, in a great area."

  Loved the quirkiness of such an old property, but had been modernized in all right places. It needs a few more glasses, and the kettle closer to the fridge (I always seemed to be going back and forth around the table with a part made cup of tea!). Really hope you look to-do something with the outside seating area too (behind the main garden). It's a big sun trap, but a pergola or umbrella would have had us out there for longer :o). Would come back at any time if you would have us! Thanks Ciarán

  Thank you Ciaran for your feedback. We really appreciate your comments and are very glad you enjoyed your stay. I shall order in more glasses! We do have plans for both the outside seating area as well as for the inside of the cottage - work starts in January 2023. The kitchen space is to be improved, having an open tread staircase and removal of the understairs cupboard. The opening from the lounge to the kitchen will be widened. The master bedroom will have an ensuite. All very exciting! Property Owner

  Reviewed by Ciaran5.0★May 2022

• "We had a fantastic week at Clahar Cottage."

  It was extremely comfortable, warm and cozy. The dogs were easy to manage because of the layout and the garden was a dream. Mullion village and the surrounding area was a big hit with us. Our main issue was recycling - if the holiday let waste collection does not manage it, an explanation and some pointers for those staying to local recycling points would be useful. We also found the checkout time of 9am a bit draconian - we had a long journey but an extra hour would have been helpful

  Reviewed by Bridget4.4★Apr 2022

• "The house was the perfect base for exploring The Lizard peninsula and beyond."

  Perfectly clean and well equipped. A recycling bag/bin would be a great addition.

  Thank you so much for your super feedback. We very much appreciate it! The waste is collected by a holiday waste management company and they separate and recycle at their site. I did ought to include this on the welcome pack, knowing how keen we all are to help the planet. Property Owner

  Reviewed by Natasha5.0★Apr 2022

• "We loved our holiday, when we arrived it was early evening so went straight into the cottage and we had the wow factor "this is beautiful" - but sadly when we woke in the morning to beautiful sunshine we noticed the cottage as beautiful as it was, it was in desperate need of painting and all the dead insects flies and spider corpses were everywhere."

  The lounge furniture was very badly stained, we had brought a load of throws with us because we have dogs, we covered all the furniture before using. The main shower was fantastic but the bath in one of the bedrooms had a very bad damp smell so we didn't use. The garden was beautiful. We used the log burner every night, it was so nice to relax every evening after a wonderful day exploring with the dogs. We would recommend this grade II listed cottage to everyone and we will look to return in the future.

  Reviewed by Chrissy4.1★Mar 2022

• "Our second stay at this beautiful cottage didnt disappoint."

  The ceilings in the kitchen and living room are a little low (my husband is 6" 5") but that didn't spoil our stay. Its in a lovely village location, within walking distance of 3 beaches so great if you have a dog and close to lots of places to visit. Would highly recommend

  Reviewed by Vivienne4.7★Mar 2022

• "Gorgeous cottage in an ideal setting."

  Beautifully furnished and very well equipped. We loved it!

  Thank you so much - very pleased your enjoyed your stay at Clahar! Property Owner

  Reviewed by Hilary5.0★Mar 2022

• "A quirky, nice comfortable cottage within easy striking distance of numerous coastal walks."

  Lovely cottage garden and it was great to have it totally enclosed for peace of mind regarding our two small dogs. A couple of minor points: * need a soft broom and brush * we couldn’t leave a comment as the comment book was full. * a number of lights were out but no spares were to be found * despite the reference in the guidance book there was no kindling or firefighters nor matches to light the log burner * a torch would have been helpful particularly as the lane is very dark * the instruction advises to refer to the ESSI cooker but we couldn’t find it These are small points which did not detract from a great winter walking break.

  Thank you so much for your feedback. Most helpful. We have our electrician booked in to replace a couple of light fittings as they seems to be faulty but we have also asked the housekeeper to check all bulbs. There are torches in the drawers upstairs - though understand the lane is dark in February, so will arrange for another for the kitchen. The ESSE instructions are located at the back of the welcome pack but perhaps we should make them more prominent. Not sure why there were no firelighters etc as there are usually some left. Will investigate. So glad you enjoyed those blustery coastal walks! Property Owner

  Reviewed by Willem4.4★Feb 2022

• "The cottage was lovely."

  We arrived to find it warm and ready for our arrival, there was bread, milk, butter, Prosecco, and a lovely flower arrangement, we settled right in, and that’s the way it remained, home from home..

  Reviewed by Ian4.4★Jan 2022

• "Property amazing."

  Location amazing. Cleanliness not so good. Cobwebs, dead flies, dog hair on floors and over all lounge cushions/blankets and black mould around all windows. This property is clearly rushed when being cleaned. Had to make numerous phone calls to report this and to ask for bin liners, toilet roll, dishwasher tablets and kindling. All missing items eventually provided except kindling which they ‘don’t provide’ even though it is stated in their welcome book that they do and they provide logs, matches and fire lighters…Bizarre! Cleaning issues ignored. All I can say is I’m glad I wasn’t paying summer prices!! I would of been fuming. Maybe they clean more thoroughly for higher paying guests… Who knows? No excuse in Covid ‘deep cleaning’ times that’s for sure.

  Reviewed by Peter4.1★Jan 2022

• "Clahar Cottage."

  What a lovely cottage just like a chocolate box picture. Old but very quaint, situated a few minutes walk from mullion village with easy access to shops, pubs and places to eat. its situated only a few minutes drive to the outstanding coast of Cornwall with so many coastal walks with stunning views and beaches. We only had one or two minor complaints, one a sweeping broom for inside the house would be very beneficial. Recycling bags or containers, we ended up having to bring all our recycling home.

  Reviewed by Elwyn4.7★Jan 2022

• "A wonderful character cottage in a fabulous location in walking distance to the beach and amenities in Mullion."

  The cottage exceeded our expectations, so comfortable and clean and the gardens were fabulous with apples, pears, grapes, tomatoes, lettuce and spring onions there for us to pick as we needed.

  Reviewed by Vivienne5.0★Oct 2021

• "A real chocolate box cottage with a fantastic dog friendly garden."

  Lovely extra's from the owner's, dog treats & a welcome pack for us. Beautiful area with amazing walks and scenery. Very friendly village and very quaint. We will be visiting again. Thank you for a wonderful week in Mullion, Cornwall

  Reviewed by Sally5.0★Sep 2021

• "Should warn that the property may not be suitable for more elderly persons due to steepness of stairs."

  Reviewed by John3.8★Sep 2021

• "Location was perfect for the village and exploring the coast."

  Reviewed by John5.0★Jul 2021

• "Clahar cottage was wonderful."

  It was finished to a high standard. We loved staying there . Great position for lovely beaches . We would definitely like to return.

  Reviewed by Andrea5.0★Jul 2021

• "The cottage was exactly as in the pictures."

  It was very relaxing, great location.

  Reviewed by Caroline5.0★Jun 2021

• "Clahar Cottage is a stunning cottage in a great location."

  The interior has been done is such a tasteful way to maintain the history of the building but also offer modern facilities. The garden is a great haven with plenty of seating dotted around to hide in! We enjoyed many walks both from the cottage or within a short drive and our dogs have just loved it! My only very very very small niggles are the lack of a hoover/good brush and some cleaning products as when you are in and out from walks with dogs the boot room got really mucky and I would like to have left it cleaner. A word of warning if you are tall like my husband - walk around with a stoop as he bashed his head on the back door more than once and the low beam in the kitchen near the kettle. You think he’d have learnt the first time but it seemed to knock all his sense out of him!!!!! The steps to the first floor are also narrow in depth and thus steeper which some may struggle with. However these are just things you have to accept in an old listed building and become conscious of during your stay. I hope to return to Clahar again. It was so nice to be able to be in a rural quiet location but also within walking distance to food shops and pubs which meant we hardly had to drive. I highly recommend you try Clahar for yourself, you won’t regret it!

  Reviewed by Fiona4.7★May 2021

• "Wonderful break in a beautiful cottage with extreme comfort throughout and exciting quirkiness ."

  A stunning garden situated directly on a cut through lane, however found it extremely quiet and peaceful . We explored the area and although we have stayed in Mullion previously we discovered new walks a particularly fantastic walk that leads all the way down to Poldhu Bay and amazing views all the way. The cottage has everything you could possibly require for a holiday and an added bonus was the perfectly situated boot room which was perfect for cleaning off our German Shepherd after a day out. We enjoyed the spectacular grounds with its gorgeous garden furniture well planted shrubs and trees there is also a well stocked veggie patch (unusual ) that apparently you can help yourself to in the summer months. We adored this place everything was perfect . Without a doubt a 10 out of 10 cannot rate it high enough.

  Reviewed by Gaynor5.0★Apr 2021

• "The kitchen very well stocked it would have been nice to have had some flat serving dishes of various sizes however other than that excellent."

  Lovely touch with the butter,milk,flowers and Prosecco also having toilet paper and hand and shower gel and starter logs felt nice and thoughtful we brought our own logs from home also . All in all a lovely cosy home which was thoroughly enjoyed by the family we I’ll be back thankyou

  Reviewed by Trish4.1★Apr 2021

• "Clahar cottage is amazing, great location."

  Reviewed by Paul5.0★Oct 2020

• "Clahar Cottage is gorgeous, both inside and out."

  From the moment we stepped through the door we felt at home and it had everything we could possibly need, plus and more besides. The house was spotlessly clean, and a vase of roses, milk, biscuits, bread and butter were waiting for us along with some logs and kindling to get the log burner started. The cottage is in a fabulous location, we walked to most places (pubs, beaches, village shop, restaurants etc). I would highly recommend it, and we will rebook to stay again. Tip for anyone who uses the smart TV's in the house: delete your Netflix and Amazon Prime accounts when you leave! Some of the TV's had 3 separate accounts save to it, meaning we could have bought movies etc using someone else's account. Obviously we didn't do this, but some people may not be as honest as us. We were amazed that previous tenants had left themselves open to this happening to them. We took our Fire TV stick with us and accessed our Prime/Netflix/iPlayer accounts etc via that, which is by far the safer option. One other small thing to note: The dishwasher is very loud. I'm not sure if that's normal, maybe it is just a very noisy machine, but I have never had one that is as loud as that so might be worth the housekeeper checking it is working ok, just to be safe.

  Reviewed by Bianca5.0★Oct 2020

• "Loved it! I had a picture in my mind what the cottage would be like and it exceeded this Good location 300 metres down a narrow lane close enough for all the amenities in Mullion The cottage is truly beautiful"

  Reviewed by Mark4.7★Sep 2020

• "We had a fantastic holiday experience in Clahar Cottage."

  Beautiful location and excellent facilities. Welcome pack on arrival even with treats for the dog! The cottage was spotless and beds were so comfortable. The kitchen is so well equipped with everything you need and more. Will definitely return here next year- couldn’t recommend it more highly!!

  Reviewed by Pauline5.0★Aug 2020

• "Beautiful gardens gorgeous house lovely area just perfect"

  Reviewed by Jan5.0★Aug 2020

• "Clahar cottage and its garden are stunning, the location is pretty much ideal with a short walk into the village with its shop and pub."

  Reviewed by Steven5.0★Jul 2020

• "We really appreciated the little touches on arrival, the lit, warm and cosy cottage, the welcome pack and treats for the dogs."

  These were much appreciated after a long journey. Clahar cottage is homely and beautiful, with amazing features. We loved the garden and the range! It is well thought out, with all the spaces so well utilised and it has everything you need for self-catering. The location, close to Mullion is great for walking and visiting the fantastic coves and beautiful locations that the Lizard has to offer. We joined in the quiz at the local pub and swam and used the facilities at the Polurrian hotel so you have lots of options to keep you busy. A fantastic stay for all the family, we didn’t want to leave.

  Reviewed by Catherine5.0★Feb 2020

• "A wonderful cottage in a fantastic location - thoroughly recommended."

  The issues with the heating that had been mentioned in previous feedback have now been resolved. Owners and the property manager were both very friendly and helpful.

  Reviewed by Charlie5.0★Feb 2020

• "When we arrived the cottage was cold downstairs and the Esse range was cold too."

  Luckily we didn’t want to use oven immediately because it took a while to get up to temperature. There was only one teaspoon that we could find so boiled eggs for breakfast was a challenge! I’m a housekeeper for Landmark Trust and have to say there were a lot of long-standing cobwebs around the cottage! Also mould around kitchen window which to my mind should be wiped clean at every changeover. However, it’s a fabulous cottage and gorgeous garden and once heating kicked in and woodburner lit, very cosy. Don’t think there is space for more than 2 cars parking

  Thank you Anne for your recent feedback - we appreciate it. We are sorry to hear that the cottage was cold on your arrival and can only apologise. Towards the end of December, we had a new central heating system and ESSE range installed. Whilst there is a Slumber setting on the ESSE - which we had assumed would be adequate to heat the kitchen - we now realise that the ovens must be turned on as well. I have passed on revised instructions to the housekeepers and they will also ensure that they increase the temperature on the central heating thermostat as soon as they arrive so that the cottage is ambient on guest arrival. The mould you mention has clearly formed due to the issue with inadequate heating and has never been a problem before. Your comments regarding cobwebs have been noted also. We do hope this was not too detrimental to your holiday. Property Owner

  Reviewed by Anne4.1★Jan 2020

• "This cottage was lovely with loads of character and warm and cozy for New Year and my 40th birthday."

  It was comfy and well equipped too. You can see the garden will be lovely in a warmer season and the kids loved the lambs in the field next door. I have been coming to the Lizard every year since I was a baby with our family and it was brilliant to walk and see what it is like in the winter for the first time - just as beautiful and wild as every other season we come! Just to let you know that the hot water turns off at about 8am which puzzled us on the first day when trying to shower. In the guest info it says it is constant as it's a combi boiler. The hot water has just been put on a funny timer and you have to press the thermostat, go into the menu and manually boost it. This was fine when we figured it out, but may confuse other guests as well at first! Thanks for the holiday :-)

  Thank you Paddy for your recent feedback. It is always useful to hear when guests have had issues with aspects of the facilities and we can only apologise. Our new central heating system was fitted towards the end of December and it appears that the hot water setting was incorrect. We will adjust the timings so future guest do not have this problem and really appreciate you bringing this to our attention. We are so glad to hear you enjoyed your winter experience - the Lizard is such a beautiful place in all seasons and you've been very lucky to enjoy it every year! Property Owner

  Reviewed by Paddy3.8★Dec 2019

• "Clahar Cottage has been a great base for us to explore the beautiful (If sometimes wet and windy!"

  ) Cornwall. Within easy walking distance to the village and beaches. The cottage was easy to find, had adequate parking (3 cars!) and provided everything that we could need! We found the bedrooms to be large and comfortable, as was the lounge and the kitchen/dining area - managing to cater for the needs of 6 adults and 2 dogs. We did have to contact the ‘property manager’ regarding the poorly Rayburn and subsequent lack of hot water and heating but were immediately provided with heaters and extra logs after a quick visit from an engineer who also sorted hot water! The instructions for the use of the microwave were easy to follow enabling us to cook easily....... even a roast for 6!!! We found communication to be quick and efficient which was very reassuring and would definitely recommend this cottage. If the weather cooperates you are in for a treat!

  Reviewed by John5.0★Oct 2019

• "The only reason for picking the cottage was to visit my brother who lives across the road."

  We found the cottage well equipped and comfortable. The only negatives was the Rayburn oven never got up to temperature and spoiled a few meals and also the size of the bathroom sinks were far too small.

  Thank you for your valuable feedback. We are very sorry that the fault with the Rayburn affected your stay. Unfortunately, rectifying the problem immediately proved impossible as the work required took 4 hours to complete and would need to be switched off the previous night. As the Rayburn also provides central heating, this was clearly not feasible. As there is an additional oven provided, albeit a small one, we had hoped this would be acceptable in the interim and also provided vouchers for the local eatery. In light of this issue however, we are now installing a double wall oven with grill so such an inconvenience cannot occur again. We also note your comment on the size of the basins and will assess this also - notwithstanding acknowledgement of the age of the cottage and the restrictions this imposes. With the aforementioned modifications, we do hope to welcome you as guests in the future. Property Owner

  Reviewed by John4.4★Oct 2019

• "Lovely cottage with very nice, typical cottage gardens and a vegetable patch."

  Inside the cottage has a modern feel without losing the old cottage charm. We had an issue when we first arrived with one of the bathrooms which was quickly resolved after a phone call to our cottage manager. There are lots of places to visit within a short distance and lots of beautiful beaches, some of which are unfortunately not dog friendly. We walked the coastal path from The Lizard to Mullion stopping at Kynance Cove for lunch, the scenery here is stunning and well worth a visit even if you don't want to walk all the way. We also enjoyed visits to Caverack, Cadgwith, Helford, Porthleven and Mousehole, all are well worth visiting. We would recommend The Old Inn in Mullion for evening meals and if you feel like driving out the Hazelphron is a nice change with a very good and delicious menu, if you wish to take your dog and sit in the bar area booking is recommended. Overall we had a superb holiday.

  Reviewed by Sally4.4★Aug 2019

• "Beautiful quaint cottage with gorgeous garden."

  The children loved picking the fruit and veg and running around the lawn. Very clean and well stocked. Lovely peaceful location (although with kids most beaches a short drive away). Would definitely come back.

  Reviewed by Sue5.0★Aug 2019

• "Lovely village location with coastal walks, all facilities available locally, fresh bread/pastries ."

  Everywhere dog friendly, very enjoyable holiday.

  Reviewed by Tina5.0★Aug 2019

• "A beautiful cottage in an incredible location!"

  The house and garden were so lovely that we almost didn’t want to leave. Ideally situated on the lizard peninsula which is a hidden gem of Cornwall. We’d come back again in a heartbeat, thanks again.

  Reviewed by Sean5.0★Jul 2019

• "A delightful cottage set in well maintained gardens."

  Furnished and equipped to a very high standard. Beautiful beaches close at hand.

  Reviewed by Doreen5.0★Jun 2019

• "The cottage was absolutely gorgeous and in a great location."

  We loved everything about the cottage and its beautiful garden which my dogs also loved. The cottage was really clean, lovely comfortable beds, great furnishings and nice little touches throughout the cottage. I would defiantly stay here again and recommend to friends. The hosts were very friendly when booking too.

  Reviewed by Karen5.0★Jun 2019

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