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"Needs to do something about WiFi could only get occasionally."
Was lovely and clean, and well equipped.
We are glad that you enjoyed your stay and found the property clean and well equipped.
We will take your comment regarding the WIFI to the owner.
Kind Regards, Manor Cottages
Property Owner
Reviewed by Lorraine4.4★Sep 2024
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"We had a wonderful stay at poets corner, perfect location and a beautiful cottage."
The only small negative would be we had no wi-fi.
The church bells did go through the night and early morning and sometimes did longer rings like a tune and we could hear in the main bedroom. But it does state this so was expected and a beautiful church. Thankyou for a lovely stay.
Reviewed by Louise5.0★Aug 2024
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"This is the 2nd year at poets corner, what a lovely cottage with comfortable beds and prime location however let down by the most uncomfortable dining chairs that dig into your legs even when you put a cushion on them and a settee thats too low and uncomfortable."
People have previosly complained about the same problems but nothing has been done to rectify it. i should have complained last year, i hope they sort it.
Reviewed by Neil3.8★Jun 2024
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"Excellent location and well equipped house."
Had to call out of hours as the hot water needed rebooting - service couldn't have been any better and a very friendly lady came promptly and dealt with efficiently. Impressive. Odd things need sorting (ripped tablecloth, tired/stained sofa and out of date welcome folder) but minor and this is a highly recommended stay.
Thank you for taking the time to provide this feedback. Our out of hours team were more than happy to assist you. The welcome folder and tablecloth have already been updated and we are still investigating the sofa. We are thrilled that you enjoyed the property and your stay and look forward to welcoming you back soon. Best wishes Manor Cottages
Property Owner
Reviewed by Jane5.0★May 2024
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"We didn't feel the lounge area was big enough for 6 people."
The dining chairs and settee were uncomfortable. WiFi was diabolical. The reasons we have given is because we are not very mobile and tend to spend a lot of time in the property. As the WiFi was very intermittent you couldn't always use Netflix and therefore access to a DVD player would have been good. It had a games room with no games. A full length mirror and hooks on back of bedroom doors would be handy.
Thank you for your feedback with regards to your stay at Poets Corner. We hope you made the most of Bourton and managed to have a couple of lovely meals out during your stay. We appreciate all feedback provided and will pass on your comments to Managed Services for Review. We hope to welcome you all back again soon. Kind regards Manor Cottages.
Property Owner
Reviewed by Clare3.1★Mar 2024
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"Lovely place really well appointed close to the village centre which is an easy walk away."
Thank you for your feedback and it's lovely to hear you enjoyed your stay. It's the perfect location to explore Bourton and the surrounding area. We hope to welcome you back again soon. Kind regards Manor Cottages.
Property Owner
Reviewed by John4.4★Mar 2024
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"Absolutely loved our stay at poets corner."
The cottage was warm, cosy and spacious. amazing location.
Thank you for your feedback regarding your recent stay at Poets Corner. It's lovely to hear you had a wonderful stay in the Cotswolds and we hope to welcome you back again in the future. Kind regards Manor Cottages.
Property Owner
Reviewed by Catriona5.0★Feb 2024
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"We really enjoyed our stay at Poet's corner."
It is beautifully decorated and extremely comfortable. The underfloor heating throughout the ground floor was very pleasant - on the verge of too hot even, but fairly easy to turn down - though that was because I knew how these type of things worked, I didn't come across any instructions. The kitchen had everything you could need including tea towels, oven gloves, washing up kit etc. I'd been really organised and brought my own as this isn't aways the case! But it was nice that they were there.
The wifi was good enough to stream films over christmas, the location in Bourton was really good, just round the corner from the centre. And having a second sitting room was really nice when you wanted a bit of alone time.
We were slightly concerned about the church bells. However i can report that they can't be heard at all in the two first floor bedrooms, only the second floor one, and they were not loud enough to wake you, but you would hear them if you were awake. I really liked them actually.
The only negatives were the top bedroom was meant to have a king size bed but it was two singles pushed together (maybe zip and link, not sure), which wasn't as described and the person who used it really didn't want to be in a single bed. The listing should be updated to reflect this. Also the way the twin beds are set up, the bedroom door could not be closed. I had to push the bed by the door to a 30 degree angle to get the door to shut. This might be OK for a children's room but for two adults it would not be great. As I was in there on my own, it wasn't too bad. The shower on the first floor was very pleasant but as it was a waterfall shower it was difficult to use if you weren't washing your hair, which my elderly father wasn't too keen on. It would have been nice to have a second smaller shower head that could be removed from the wall as well. And the shower on the top floor leaked on to the floor the way the doors shut - however it was easy enough for the water to be mopped up. As I said earlier, I didn't find instructions (this may have been me missing them) for appliances or the heating, which would have been helpful. Every brand is slightly different, although most of it is fairly obvious. The microwave took the most working out! The notes haven't been updated since covid so these could be looked at again. Eg we were meant to put linen in provided bags - but there weren't any. Assume no longer required, but is it still required to strip the beds? Not sure.
However I could happily have stayed in this lovely cottage - probably forever! We really did enjoy our stay and would thoroughly recommend it - we are a family of 3 adults.
I've been on holiday with Sykes before and as always they are easy to deal with, the process is easy, and they respond quickly - a good company.
Thank you for your feedback with regards to your stay at Poet's Corner. It's wonderful to hear how much you enjoyed your stay at the property and thank you for the wonderful comments. We will pass on your comments to Managed Services to look to update the manuals and other information provided at the property. We would love to welcome you back in the future. Kind regards Manor Cottages.
Property Owner
Reviewed by Yvette4.7★Dec 2023
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"We loved this property."
We visit the Cotswolds as a group 3 times a year and this is our favourite fund yet.
Clean, comfortable, all the amenities you need and the beds were soooo comfy.
We will return. Thank you.
Thank you for your feedback with regards to your stay at Poets Corner. Thank you for the very kind feedback, it's wonderful to hear how much you enjoyed your say with us and we would love to have you back again. Kind regards Manor Cottages.
Property Owner
Reviewed by Vicky5.0★Nov 2023
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"Overall the property was great."
The church bells were beautiful to hear but not noisy.
Great location for walking.
The directions for finding the key lock needs to be greatly improved. I could not find it in the dim light and rain and had to call, not all OS travelers have this ability. Where it was located was overgrown and I had to get on my hands and knees to access it. If this was my mother this would have been an impossible feat.
The information in the apartment in regards to rubbish and what is required on checkout is very out of date and confusing depending on which one you read.
Thank you for feedback with regards to your stay at Poet's Corner. It sounds like you had a lovely time at the cottage and thank you for the feedback. We will look at updating the details with regards to the bin collections dates. We hope to welcome you back again very soon. Kind regards Manor Cottages.
Property Owner
Reviewed by Jacky3.8★Nov 2023
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"The property wifi was unusable, the smart tvs would not stream from the wifi and in fact it was so poor we were unable to even down load emails which was frustrating as my husband runs an internet business and needed to do a small amount of work."
The phone signal is incredibly poor in the area so without wifi down loading any data was impossible. The wifi looked to be running from a 4G network would suggest a broadband connection would be more suitable.
Other than this we found the house very well equipped and perfect for staying in with family in an ideal location to walking into the village with our toddler.
Thank you for your feedback. We can only apologise for the Wi-Fi issues that you experienced during your stay and hope that you were still able to enjoy your time away. We have since replaced the Wi-Fi and it is now up to scratch. We hope that you will stay with us again in the future and thank you once again for your feedback. Best Wishes, Manor Cottages.
Property Owner
Reviewed by Lauren3.8★Jul 2023
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"Perfect location for exploring Bourton on the water and surrounding areas, close to the centre of the village but also in a quiet area when wishing to relax."
Reviewed by Ivan4.7★Jul 2023
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"Wonderful location."
Fair price.
Very nicely appointed home.
Comfortable.
Had a couple of problems (Internet, door locks) which were quickly resolved.
George was great!
Thank you for your review. We're delighted you love the cottage and location and that the issues you encountered were dealt with quickly. We hope to welcome you again. Best wishes Manor Cottages
Property Owner
Reviewed by Monica4.4★Jul 2023
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"We had a lovely stay for our holiday."
One remark, the WiFi is an Hotspot (MiFi) facility so if it is busy in the village the connection is down (as was our mobile phone connection).
We're pleased to hear you had a lovely stay. Unfortunately, wifi signal can be patchy in some of the rural area, however this does vary by provider. Best wishes, Manor Cottages
Property Owner
Reviewed by Peter4.1★Apr 2023
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"The cottage was too hot for comfort and we could not adjust the temperature."
The lounge sofas were uncomfortable.
The wi-if dropped out regularly and was very slow.
The cottage is in an excellent central position in the village.
Thank you for your feedback. We are sorry that you encountered some problems with the heating. If you had called during your stay we could have asked maintenance to resolve this for you. We are pleased you enjoyed the location. Best wishes, Manor Cottages
Property Owner
Reviewed by Graham3.1★Apr 2023
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"Very nice property and location was great."
Plenty to do locally all with in walking distance.
We're so pleased you had a wonderful stay in Bourton-on-the-Water. Best wishes, Manor Cottages.
Property Owner
Reviewed by Michael5.0★Feb 2023
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"The house was well situated near to the centre of Bourton on the Water
The provision of the appliance instructions was sparse."
The dining chairs did not match the table and appeared to be reallocated garden furniture
The sofas in the living room would be inadequate for six people and were uncomfortable
Thank you for your feedback with regards to Poets Corner. We are glad to hear you are enjoying your stay and appreciate the feedback you have given us. We will pass this onto the Owner and Housekeeper for review, so thank you.
We hope you enjoyed your stay and the lovely area you stayed in.
Kind regards
Manor Cottages
Property Owner
Reviewed by J3.8★Nov 2022
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"We had a fabulous stay."
Poet's Corner is a wonderful property. Excellent location. Well presented and very comfortable. The only issue we had was with the wifi - but that was resolved quickly for us.
Thank you so much for the lovely feedback. We are delighted to hear that you had a fabulous stay and that you found the location excellent. Apologies for the wifi issue but happy we were able to resolve it quickly.
Best wishes,
Manor Cottages
Property Owner
Reviewed by Karen5.0★Jul 2022
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"Great location, parking, walking distance,two streets away from a large Co-op
Very surprised that there was no pillow protectors on the bedroom pillows, very strange especially post covid and gem spreading provention."
All the window could do with a jolly good clean outside,next door had there’s done on the Saturday when we arrived and assumed ours may be done too, so can I suggest a regular window cleaner.
Lastly, the internet we didn’t have any connections for the first 4 days, (was the jubilee bank holiday)I finally contacted manor cottages, who sent somebody out within 15 mins, brilliant response! to look at the problem, the chap was unable to sort, seems that e portable router/boaster wasn’t present, so the next day at noon, chap arrived with a replacement router.
In the day of internet and is not being able to access property until 6 which is very late, that the housekeeper should have checked this item was present, it did mar the holiday as two Birthdays in our party and family not able to FaceTime.
Thank you for taking the time to leave such a detailed feedback. A window clean has been done to the property, Internet is now sorted with a booster, We are so sorry you missed facetiming your friend and family.
We look forward to welcoming you again and give you a better stay.
Manor cottages
Property Owner
Reviewed by Sandra4.1★Jun 2022
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"This property is in an excellent position for the town ,with easy access to the shops, restaurants."
Having the private parking is an additional bonus. The property is generally very comfortable and has most things , but could do with some more mugs or cups .The showerhead in the upstairs bedroom is dripping all day and night thus the floor gets wet,as the seal on the shower door does no fit. Also the shower door in the front bathroom does not .
We did have no heating for the 1st weekend we were there ,but this was out right by the company on the Monday.
Thank you for your feedback. We have reported ther issues you have flagged and will have these rectified. We hope you enjoyed your stay and would love to welcome you back again soon.
Property Owner
Reviewed by Ann4.4★Apr 2022
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"It may have been a slight oversize but a few sinks hadn’t been cleaned and ..."
It may have been a slight oversize but a few sinks hadn’t been cleaned and toothbrush cup was full of toothpaste from the last guests , this may worry some people with covid worries over a deep clean
Lovely place to stay though , will hopefully be back
Many thanks for your feedback. The cleanliness issues have been brought to the attention of the housekeeping team to ensure we retain the high level of cleanliness we strive for. We would love to see you return in the future. Manor Cottages
Property Owner
Reviewed by Gillian4.7★Dec 2021
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"We found the property to be generally very comfortable and well equipped."
It was in a perfect position for the type of break we had in mind, very close to the High Street but also on a network of footpaths which enabled us to explore the area without necessarily touching on the busy tourist spots. The private parking was very useful as we rarely needed to use the car during our stay.
We had a lovely late autumn break and would happily return to this property.
Reviewed by David4.4★Oct 2021
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"The house was beautiful, only downside was when showering the flor got soaked as shower tray leaking!"
Beds comfortable, great location well equipped.
Thank you for your feedback. We are sorry to hear of the issue that you experienced during your stay. Please be assured that we have solved the issue since your stay and woud love to welcome you back anytime in the future.
Property Owner
Reviewed by Diane4.1★Oct 2021
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"Great location on the edge of town with everything in a short walking distance."
Everything you could need was supplied in the property. It was clean, warm and had very comfortable beds. To have the parking spaces is a real must in such a tourist hot spot. There is a very good Co-op in walking distance. We've never seen such a good one. The property was as described on the easy to use Sykes website and the communication from them was excellent. The church bells that do ring every 15 minutes 24/7 did not bother us at all, we did sleep at the back of the house and it was no problem and an extra delight was the bell ringing practise on the Wednesday night. Quintessentially English. Lovely.
Thank you for your feedback. We are so glad to hear that you enjoyed your stay and would love to welcome you back anytime in the future.
Property Owner
Reviewed by Anita5.0★Oct 2021
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"Facilities in the cottage, design plan and feeling of good space for 3 of us -all excellent."
We enjoyed outside garden space. Padded garden chairs would have been appreciated, especially as the weather was fantastic. A beautiful area and visited interesting places.
Reviewed by Norma4.7★Sep 2021
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"Lovely place to stay in a great location with parking."
Kitchen great, but no instruction manual for oven or dishwasher & not enough drinking glasses or utensils.
Patio door quite difficult to open or lock at times.
All bedrooms lovely & spacious with comfortable beds.
Great little sitting area outside that feels private.
Thank you for your feedback. We're sorry to hear of the lack of instructions for the oven and dishwasher, as well as cutlery. These will both be raised with the owner. We hope that you were able to enjoy your stay nonetheless.
Property Owner
Reviewed by Andrea3.8★Jul 2021
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"The property was in a ideal area, only a short walk to shops and eating facilities."
We found that there was only a bench to sit on in garden, needed more seating.
The cooker is not fitted into the housing properly, stopped the freezer and fridge from closing properly. Also wasnt correct recycling bags , stated we need white sacks, but none available.
Thank you for taking the time to feedback on your stay at Poets Corner. We appreciate you highlighting these points with us as we'll now be able to have maintenance go and have a look into things! You're suggestions for improvement will also be passed on to the property owner. We hope to see you again soon!
Property Owner
Reviewed by Caroline3.4★Jun 2021
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"House was fine in general though the covid script in visitors book had not been met in terms of: floor not clean fridge had not been cleaned nor had cupboard doors."
Areas around bin and light sws dirty and decor looking tired.
That said its in a great position with easy access to town and we enjoyed our stay, (family of 4).
Thank you for your feedback with regards to your stay at Poets Corner. I'm sorry that the cleaning wasn't up to our usual high standard on this occasion and the Housekeeper has been spoken to on this. Hopefully we can welcome you back again in the future.
Property Owner
Reviewed by Patricia2.2★May 2021
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"Lovely cottage that made for a very pleasant base while we explored the local are for a week."
Reviewed by Allen5.0★Oct 2020
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"Lovely house in a perfect location."
We had a lovely time and the beds were all super comfortable. Just a few little things which would have made our stay easier and could be easily rectified:-
The clothes horse was in pieces so they need a new one especially as we needed to wash face masks. There was no spatula to use with frying pan to cook our bacon and a glass bowl and jug would be useful so we could mix our scrambled eggs. The only bowls were cereal bowls which we used to mix everything. A mirror in the double room on first floor is needed as there is no where to dry or straighten your hair which on holiday is a must!
However loads of cups; bowls and glasses which was great so that you could use the dishwasher and still have plenty to use.
I would recommend as just a short walk to the centre and lots of lovely walks in the area. Lovely furnishings and lovely second lounge.
I'ts lovely to hear you enjoyed your stay at Poets Corner and we welcome feedback about our property's. I have made our Housekeepers aware of the items that need to be replaced and we will see to this asap, thank you for letting us know.
Property Owner
Reviewed by Donna4.7★Jul 2020
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"Lovely place, we had a wonderful holiday with the exception of the church bells which we hadn’t realised would sound through the night."
We are light sleepers so struggled a bit until we got used to them. Also the cottage could do with a cafetière (one is shown in the pictures but not actually there) and a fish slice as it was tricky getting our fried eggs out of the pan with a wooden spoon! Otherwise it was all very comfortable, relaxing and a very short stroll to the beautiful river.
Many thanks for your feedback. We have now updated our system to state that the Church Bells can be heard inside the property. We hope to welcome you back to The Cotswold's in the future.
Property Owner
Reviewed by Eleanor4.4★Jul 2020
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"Fantastic location and lovely clean cottage."
.. highly recommend it
Thank you very much for your feedback..we are happy you enjoyed your stay at Poet's Corner
Property Owner
Reviewed by Andrew5.0★Mar 2020
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"This is a lovely, spacious holiday home in a quiet location on the edge of Bourton on the Water, but just a few minutes' easy walk down the footpath by the church towards the town centre."
The location is a real bonus in a very busy town as you can leave the car at the property and not have to worry about finding parking. You can also drive in and out of town on Lansdowne without having to negotiate the busy town centre. Although it is opposite and set below a school on one side and the church is to the front, we were not bothered by noise from either. The accommodation is light, modern and well-equipped, with super views from the top floor over the town roofs to countryside beyond.
Reviewed by Susan5.0★Sep 2019
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"Great cottage plenty of room."
Nice to have a garden. The Cottage was very clean and felt homely. Washing machine, dishwasher, oven and microwave. Excellent cooking facilities!
The location was perfect, could walk in to Button on the water, and not far from other locations.
The only downside, no tumble dryer or a washing line in the garden would of been handy.
Did expect a Welcome pack as in a box of eggs, bread, milk and a cake. This would be nice set up on the table, with the information folder.
I know this cant be changed but the showers were small!
Reviewed by Ann4.7★Aug 2019
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"The cottage was spacious, over 3 floors with a toilet on each floor and 2 bathrooms."
There was an second living room on the first floor as well, which was a bonus. We could not have asked for a better place for members of the far-flung family to meet and stay. Loved the underfloor hearing in the living area downstairs!
Only one 'grumble' was the lack of help in operating the hob and microwave. Not used to a convection hob, I had to download the instruction book onto my tablet to find out how to turn it on! Once I did so, it was great, but without that I was lost. Also took a while to work out the microwave, but I/we did using the trial and error method.
Reviewed by Marian5.0★Jun 2019
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"The property and location were an excellent fit for us."
We were a couple plus my partner's parents, so our ages ranged from 59 to 89. There were a lot of stairs between the top and bottom, but we were agile enough and they presented no problem.
We managed to chip a plate and break a cup in the sink and would suggest the simple addition of a standard sink bowl (We replaced both with similar, even though the chipped plate is usable)
The showers on both floors were great, but a more standard shower head on a flexible hose might have been better. The small floor-space of the shower with a large overhead shower is difficult to trust when you don't know how hot/cold it will be.
All the rooms were excellent, of good size and the furnishings were nice. It felt modern and clean at all times whilst being literally a hop/skip and a jump away from the church and the very centre of the village. The private parking was brilliant and I found that when taking the elders to the nearby attractions (De La Hayes Cafe/Birdland/Model Village/ Shopping Areas) the easiest thing was to drive them there and then bring the car back to the house and walk to rejoin them and then collect the car later. It was a way better option than pay and display parking when you have no idea how long you're going to be. Overall, extremely pleased and hope we can return in the not too distant future
Reviewed by Alan4.7★Jun 2019
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"Great holiday stay, perfectly positioned for a short stroll into the village for evening meals."
Reviewed by Derek4.7★May 2019
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"Simply a great place, in the best possible location."
Reviewed by Francis5.0★May 2019
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"Although accommodation was for 6 adults there was little wardrobe space to cover staying for a longer period than 4 nights."
One of the second floor bedrooms had no wardrobe, just a few coat hooks on a wall. The room was really to small to fit 2 single beds in and in doing this you couldn’t shut the door, so very little privacy.
However we did enjoy our stay and the cottage location was very good, only a few minutes walk into the main town area.
Final comment,
because of the smallness of the bedroom we would not stay here again or recommend it to friends if they were a party of 6 people
Reviewed by George4.1★Apr 2019
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