Well Cottage

66 Customer Reviews

• "The fact that a toilet and a wash hand basin was classed as a bathroom was totally misleading but I'm happy to see that this has now been rectified on the website."

  The mattress in the fourth single walk through bedroom was totally unsuitable for an adult to sleep on and we had to use one of the mattresses from one of the double rooms. Though the kitchen was adequently supplied it could do with a few more basics ie milk and water jugs and a set of water glasses for the table rather than plastic ones. If these small points were addressed the cottage would be outstanding.

  Thank you for taking the time to provide this feedback. We're sorry if you experienced some issues during your stay and appreciate you highlighting these which we will pass on to the Property Manager. Best wishes Manor Cottages Property Owner

  Reviewed by Maggie3.4★Oct 2024

• "A few comments: Garden needs a bit of tlc and fences front and back need replacing or mending."

  Photo on advert for Well Cottage is not truly representative of the actual condition. Patio needs cleaning Problem with shower in front bedroom and shower over the bath was disappointing and note many comments in guest book about this problem. May by the side door brought more dirt in - needs replacing. Small bedroom not good with no natural light and did not work for our party. Vacuum was broken and difficult to use It’s a beautiful house in great location but it just needs a bit of tlc

  Thank you for your feedback. We are sorry you did not find Well Cottage up to our usual high standards. The showers have been rectified, with new cartridges installed. The garden does suffer at this time of year with lots of fallen leaves and apples. The gardener attends once a fortnight, the patio area is also cleaned on a regular base.We are replacing the vacuum cleaner. The mat at the side door has also been replaced. We would love to welcome you back in the future. Best wishes Manor Cottages Property Owner

  Reviewed by Maria3.1★Oct 2024

• "We loved our stay here."

  The house is lovely and was spotless. It was one of our first holidays with our toddler and having a big, safe garden for her to run around in and being so close to the village (and the ducks) made our stay brilliant. We had plenty of space/bathrooms in the house for a family holiday. I can't recommend this property enough - if you're looking at it book it!!

  Thank you for your feedback, we are delighted you and your family enjoyed the stay at the house. The location is a great base to explore the area and you have lots of family friendly places to visit too. We hope to welcome you again soon for another stay. Kind regards Manor Cottages. Property Owner

  Reviewed by Olivia5.0★Sep 2024

• "Had a lovely time and enjoyed everything about this cottage and the village !"

  Thank you so much for your feedback. We are so glad to hear you had such an enjoyable time! Hopefully we can welcome you back in the very near future. Kind Regards, Manor Cottages Property Owner

  Reviewed by Tania5.0★Aug 2024

• "A beautiful cottage in a fantastic location."

  Very comfortable and very well equipped. The only one niggle we had was the patio area… this needed clearing and cleaning. Other than that we had a wonderful week and fabulous heatwave!

  Reviewed by Adam4.7★Jul 2024

• "The cottage was wonderful and the location perfect."

  Thank you so much. We would love to welcome you again. Best wishes Manor Cottages Property Owner

  Reviewed by F5.0★Jul 2024

• "We had a wonderful holiday in this lovely cottage, great location."

  There was however a couple of problems, front bedroom on suite shower can be very hot almost scalding, I suggest you do not adjust it, after getting temperature right it was fine. End of the garden needs more security for our four legged friends, my schnauzer managed to get out twice. Love the Cotswolds

  Thank you for taking the time to provide this feedback. We're glad you loved the cottage and location. Sorry to hear you encountered some minor issues and have noted your comments regarding the garden - we're just happy that your Schnauzer didn't escape far! Best wishes Manor Cottages Property Owner

  Reviewed by Pearl4.7★May 2024

• "Great property, great location."

  Thank you for a lovely stay.

  We're delighted you enjoyed your stay and hope to welcome you back again soon. Best wishes Manor Cottages Property Owner

  Reviewed by Thomas5.0★Apr 2024

• "Lovely cottage within easy reach of the busy village centre (an easy 5 min walk)."

  Great location for lots of walks and pubs. Property was really clean and well equipped. Nice to have a few goodies to enjoy on our arrival.

  Thank you for your fantastic feedback. We are pleased to hear that you enjoyed your stay and the local amenities. Best wishes, Manor Cottages Property Owner

  Reviewed by Jenny5.0★Mar 2024

• "Our second visit to the cottage, such a lovely high quality property."

  The garden was fantastic for our children as was the games which were left and the Xbox, a real family friendly property. Being so close to the centre of Bourton was brilliant, a short stroll down the road and you are there. The kitchen is well stocked and the welcome hamper a lovely touch. Would really recommend this property.

  It's wonderful to hear it's your 2nd time staying at Well Cottage and thank you for your lovely comments. We would love to make it a 3rd visit in the future. Kind regards Manor Cottages. Property Owner

  Reviewed by Katherine5.0★Mar 2024

• "I 78 yrs old and not as mobile as I was, when I entered the property and saw the stairs I nearly left."

  Why was there no photo of the stairs or a warning in the listing - not good for oldies and youngsters. My second issue is the type of chair at the dining table and around the house such as bedroom - cheap, nasty and so uncomfortable. For me these two issues ruined my stay at a fantastic house and garden. Please some more photographs and more information about the property in the listings

  Reviewed by John3.4★Mar 2024

• "We had a wonderful time staying at Well Cottage."

  Its just a 5 minute walk into the village with all its amenities and attractions and only 2 minutes walk to the supermarket. The cottage itself is very spacious and well equipped. There is a single bedroom which you walk through to get to one of the double rooms, with an ensuite, which proved ideal for our baby with parents next door. Then there are 2 further double rooms, one with a lovely ensuite the other with use of a separate bathroom. All the double rooms were set up with super king size beds ( I.e. none as a twin as in the photos) this suited us fine but I think you'd need to make it clear if you needed twin rooms. The beds were comfy and the showers and baths powerful. With 2 lounges it meant the generations could do their own thing. The garden is large and fully enclosed, our dog loved playing catch before heading out on a walk. Also included in the cottage were thoughtful touches. A selection of goodies in the fridge, plus tea and coffee. Hand towels in all the bathrooms and tea towels. There's a tap and short hose pipe outside for washing the dog and muddy boots. Would highly recommend. Probably the best holiday cottage we've ever stayed in!

  Thank you so much for your amazing feedback, we are so pleased that you, your family and your furry friend enjoyed your stay so much. We would love to welcome you all back again very soon. Kind regards Manor Cottages. Property Owner

  Reviewed by Susan4.7★Feb 2024

• "Absolutely fabulous cottage to book."

  Everything you need for a good holiday, a real home from home. Walking distance from the village which has a good Indian and Fish and Chip restaurant if you don't fancy cooking. A huge garden for our dog but also great for children if you took them. Also friendly neighbours who we met one morning. Six of us plus a well behaved beagle stayed for a week and it was great. A good location to see all of the Cotswold - close to Glouscester to visit the Cathedral. Fabulous shopping in Cirencester - lots of little boutique shops if you like a bit of shopping. I would highly recommend.

  Thank you for your wonderful feedback. We are delighted that you all and your dog enjoyed your stay and made excellent use of the central location for all your trips out. We hope we can welcome you back again. Best wishes Manor Cottages Property Owner

  Reviewed by Bethan5.0★Feb 2024

• "We spent Christmas 2023 in the cottage and had a great time."

  Property was exactly as the description mentions. Very clean, comfortable and had everything we needed to feel like home from home. Situated in the heart of Bourton where we were able to walk to all amenities. Highly recommend.

  Thank you for your feedback. We are very pleased that you enjoyed your Christmas stay and found Well Cottage comfortable and homely. We hope we can welcome you back again. Best wishes Manor Cottages Property Owner

  Reviewed by Deborah5.0★Dec 2023

• "We loved this house."

  Perfect for our family get together, and space to safely run our small dog. The facilities were spot on, rooms really comfortable and spotless. Shop close by, and easy walk into the village for coffee shops etc.. Could not fault it

  Thank you for this lovely review. We're so glad you, your family and little dog enjoyed your stay. We hope to welcome you again. Best wishes Manor Cottages Property Owner

  Reviewed by Gail5.0★Dec 2023

• "Wonderful cottage and this was our second visit."

  I was so impressed that you had added long mirrors in each bedroom after my comment last year. A couple more dishwasher tablets and some washing powder would have been very helpful. Wonderfully comfortable beds. Very sad to see the huge rise in price for next November - I was about to re-book until I saw the increase.

  Thank you so much for the great feedback and score, it’s really appreciated. It’s so great to hear of returning guests, there have been quite a few this year which is really nice to see. Yes the long mirrors are a great addition, many thanks for the suggestion. Manor cottages have said ‘With regards to the dishwasher tablets, this should have been provided in the welcome pack, but we don't currently provide washing powder, due some guests having sensitive skin.’ In terms of price rise the prices have gone up for next year but this was an amount stated by all as reasonable and in line with general increases for holiday lets. Unfortunately like everything the costs of operating the cottage have gone up. However really pleased to see that you have now decided to rebook for next year and you will very, very welcome at the cottage again. We hope you and your family have many more happy holidays. Property Owner

  Reviewed by Carolyn4.7★Nov 2023

• "Gorgeous cottage worked well for us as a group of friends who live in different parts of the country."

  Good parking for 3 cars, great location close to town. Spotlessly clean and well equipped, although I had requested twin beds and even phoned sykes 3 days before to check, the beds were made up as doubles, lovely lady came to sort out.

  Thank you so much for the great feedback and great score. Its great to hear the cottage worked so well for you and your group of friends. Thanks for the ‘gorgeous’ comment, a lot goes into the cottage and that makes it worthwhile. Manor cottages make a good job of the changeovers and great to hear you found it ‘spotlessly clean’, will ensure that geos back to the people who put the effort in. Apologies about the beds but great to hear sorted so well. Thanks again and hope you and your friends get many more happy get breaks. If you choose well cottage again you will be very welcome. Property Owner

  Reviewed by Jackie4.7★Nov 2023

• "We absolutely loved the accommodation, it was perfect for us all."

  Really lovely back garden with storage for our bikes which we used a lot whilst there. We had the bathroom with the roll top bath and having not had a bath for several years due to removing and installing a shower it was a lovely end to busy days running, cycling and walking. Perfect location to get everywhere we wanted to including Clarksons Farm - a 26 mile cycle ride with a pint of Hawkstones cider at the farm. Would highly recommend the cottage and the beautiful area. Thank you.

  Thank you so much for taking the time to leave a review. The 100/100 score and the great feedback makes that even better. With all the work that goes in getting such feedback really does means a lot. Great to hear you enjoyed the roll top bath, having two baths across the three bathrooms is real plus for the cottage and yes hopefully helps people after a day of exertion. Making the bike ride to Diddly Squat is a great achievement. Clarkson certainly generates a ‘marmite’ reaction in people but he has now bought the Hawkstone brewery which is about a 10 min walk from the cottage. They have now put in a bar and started doing live music and other events. The larger (and cider) brewed there is certainly a very good drink and available in many of the local pubs as well as the brewery. Thank you so much for the recommendation. Hope you and your family enjoy many more great breaks and if you ever make it back to well cottage you will be very welcome. Thanks again. Property Owner

  Reviewed by Barbara5.0★Oct 2023

• "Lovely House nice and spacious loved the decor top notch very comfortable stay the garden was beautiful ideal for our little dog to run around safely."

  The only thing we would of liked more wardrobe space for sure there was not enough hangers in the rooms (hence went and got our own) we thought there was enough space for a small wardrobe in all the rooms to be fair.....liked your idea of hanging stuff on the rustic black pipe look but would say a wardrobe would benefit more..... perfect location for our stay. The property was very clean on arrival....but when we left and did our clean we could see that the single chair in the lounge had not been pulled out possibly by last people or not been hoovered behind was quite dusty maybe your cleaners should pull the furniture out when they go in on a change over day??? The large lounge curtains in back was coming unclipped so a couple of times I did re-up them back quite fidely to do the one on end of curtain seemed like it was broken clip wise was hanging down when we arrived but didn't look very nice....maybe an upgrade curtain wise to match smaller lounge and curtain pole would benefit this room now.....these are our personal feedback the house is absolutely lovely just a couple of minor things let it down. But would definitely stay again every thing was to our taste. The weather was fine on arrival but gradually got worse rain wise.... typical but we still enjoyed our stay we thought the house was lovely and up there with top marks on other properties we have stayed in for sure ....

  Thanks so much for the great review and for the great score, it really is appreciated. ‘Top notch’, “beautiful” and “very clean” are great to hear. Thanks for the comments. The curtains is great feedback, sometimes you just don’t spot these things, new poles and curtains are on the way and will be fitted soon. The rustic pipes for hanging clothes seemed to work well but a few people have mentioned wardrobes so measurements have been taken and again will be on the way. Manor cottages (who mange everything on the property including cleaning, changeovers etc) have picked up on the feedback of the chair, feedback has been good on the housekeeping so sure they will sort. Sorry the weather got worse, not so much can do on that one afraid! Thanks again for the feedback, hope you do get to return, please keep on enjoying the Cotswolds and hope you have many more happy holidays. Property Owner

  Reviewed by Lisa4.7★Sep 2023

• "We had a great week at Well Cottage, we have been visiting the Cotswolds at different cottages each year and can state Well Cottage has been the best located, best facilities and overall best experience."

  Its just less than a 5 minute walk to the centre of the village and also well located when needing to venture out into the Cotswold area. We would certainly recommend Well Cottage and would look to visit again sometime in the future.

  Wow! Firstly thank you so much for the 100/100 score, its truly appreciated. To hear that you have been visiting the Cotswolds for years and that well cottage is the best located, best facilities and best experience is simply amazing. It really does mean a lot when people say things like this and they take the time to write a review. We are so, so pleased you and your family had a great holiday. If you do make it back you will be very welcome. We wish you many more happy holidays and again your kind words are so appreciated. Property Owner

  Reviewed by Stephen5.0★Sep 2023

• "Excellent property, would certainly recommend it to any group who want a ..."

  Excellent property, would certainly recommend it to any group who want a luxurious, comfortable stay, however, you should warn people how steep the stairs are and with only a partial banister sunk in the wall on one side, myself & my husband had to leave early as he could not manage the stairs, our children & partners were able to stay & continue to enjoy the wonderful house, garden & area

  Thank you so much for taking the time to leave your review. It’s lovely to hear people enjoying the house and garden. We really appreciate the ‘excellent’ and ‘luxurious’ and that you would so easily recommend the house. We are really sorry to hear you found the stairs difficult. That’s the first time we have ever had that feedback and have tried to work on the layout and facilities to be as accommodating as possible. We recognise the challenges that are encountered as we grow older. We are going to look at the rail and see what can be done. We wish you and your family many more happy holidays. Property Owner

  Reviewed by Lesley4.4★Sep 2023

• "While on holiday in Bourton-on-the-Water last year, we walked past Well Cottage and decided it would be ideal for us to stay in this year."

  We were not disappointed! It is a spacious, beautifully-furnished, and well-equipped property with a fabulous garden (which our pooch loved). The icing on the cake is its perfect location, just two or three minutes walk to the centre of Bourton-on-the-Water. When returning from holiday, we are usually able to think of several ways in which the property we stayed in could be improved, but Well Cottage surpassed our expectations and was absolutely perfect. In fact, we are just about to book again for next year - don't want to miss out!

  Thank you so much for the 100/100 score, it’s really appreciated and brings a smile. What a review!! “spacious”, “beautifully-furnished”, “fabulous garden”, “perfect location”, “surpassed our expectations”, “absolutely perfect”. So much work goes into the cottage and when you get a review like this it is simply brilliant. You spend time on these things and obviously the aim is to make money and pay the bills. However when you get a review like this and see that people are having such a good time and that their families are loving their holidays and making great memories it actually really means a lot. We seem to have lots of people return and when you do you will be made extremely welcome. Either way hope you have many more happy holidays and thanks again for leaving such a review. Property Owner

  Reviewed by Beverley5.0★Aug 2023

• "The water in all the showers really was dodgy."

  I know you’ve put signs round the house to warn of the hot temps but it really didn’t make for comfortable washing all week (showers were either cold or boiling) and with a 5 year old child, was quite dangerous, we had to be very careful. Other than that it was a very lovely property, very clean, comfortable and well appointed, we had a wonderful week. One other thing to note was could do with quite a few more hangers for clothes, ended up with most things living in the suitcases as not any wardrobes and very few hangers on the rails provided

  Reviewed by Patrick4.7★Jul 2023

• "Lovely cottage but spoilt by the incredibly hot water."

  The shower in the small bathroom was too hot to use and the others went from cold to uncomfortably hot with no in between.

  Thanks for calling the cottage lovely, so great to hear, We did have a problem with the hot water but showers were replaced and further work undertaken and it was solved. Its been quite a while now and guests were subsequently checked in with for feedback and the problem is now solved. Many apologies that it was while you stayed. We appreciate the feedback, hope you have good memories of Bourton on the water and wish you many happy holidays. Property Owner

  Reviewed by Marilyn3.4★Jul 2023

• "This house is amazing and so convenient to the centre of the village."

  The bed was really comfortable. Of street parking is a bonus. We didn’t use our car while we were there. However, as previously mentioned we had problems with the hot water. The shower temperature couldn’t be easily controlled as it was either freezing cold or boiling hot. We didn’t use the oven as it was dirty. the lounge to the rear smelt doggy and there were dog hairs on the floor. This is a housekeeping issue and not a reflection of the owners who have provided a lovely home from home.

  Thank you for taking the time to provide this feedback. We're glad you loved the property and its location but sorry to hear that the cleanliness was not up to our usual high standard. Since your stay both showers have been replaced. Your comments have been passed to the Property Manager - thank you for bringing this to our attention. Best wishes Manor Cottages Property Owner

  Reviewed by Susan3.1★Jun 2023

• "The beds were too soft- mattresses dipped."

  However the real issue was the bedrooms were far too light. Needed a blind in each bedroom. Lovely cottage otherwise

  Hello, thanks for the feedback and saying that the cottage was ‘lovely’. We had a previous comment on light into one of the front bedrooms and acted on that. Now that you have commented we have commissioned black out blinds throughout the bedrooms. The beds were purchased from a company that provide beds to high end hotels, it is difficult to get beds to suit everyone but we will take a look. We work hard to try and make the cottage suitable for everyone. We hope you had a great holiday and that you and your family have many more. Property Owner

  Reviewed by Alison4.1★Jun 2023

• "Fab accommodation with a brilliant location."

  Good off road parking, loved the garden So close to the centre of town and just steps from Coop. You have obviously listened to previous comments re mugs and now there are plenty- however one or two of the older ones are chipped Overall loved our stay would come again and certainly recommend.

  Thank you so much, ‘fab’ and ‘brilliant location’, really nice to hear and thanks for the 100/100 score. There is not too much parking around so yes great to have the off read parking. Have never known a coop get so much feedback! Its handy the coop is so close but it is actually a really good coop with its varying counters and a good drinks aisle. Anyone who develops ‘unchippable’ mugs will certainly have a customer, will replace the old ones and new ones are on the way. If you do return you will be very, very welcome. We hope you have many more happy holidays and thanks again for the review, it is very much appreciated. Property Owner

  Reviewed by Den5.0★May 2023

• "Just back from a week at Well Cottage."

  Couldn’t fault it everything was perfect and it was a great location. The only thing I would say was be careful of the water. Very hot!!

  Thank you so much for the ‘perfect’ and for the 100/100 score, so nice of you to take the time to leave a review. Its amazing to get such good feedback after all the effort that goes in. It’s been a journey and there has been more obstacles than the Mario brother plumbers found in a game of Donkey Kong but we believe the water is solved! We are so pleased that you had a great holiday and we hope you have many more. Property Owner

  Reviewed by Helen5.0★May 2023

• "Amazing property!"

  Very well equipped and maintained. Great location two minutes walk from centre and activity but nice and peaceful. Beautiful countryside walks. Lovely secure garden perfect for our 4 legged member and a relaxing bbq.

  Thank you so much for taking the time to leave a review and for the 100/100 score, very, very much appreciated. The house is so close to everything but is nice and quiet in the house and garden, thanks for highlighting. The walks are great and with the varying pubs dotted around means its possible to be able to find places to stop on the way round. The black horse at Naunton is a great pub to reach for the longer walks. So glad your dog enjoyed the garden and hopefully their holiday! Nice to hear the barbecue in use. Thanks again for the leaving the review and very pleased you had a nice holiday, hope you have many more. Property Owner

  Reviewed by Sheila5.0★Apr 2023

• "What a wonderful house."

  Everything was really high spec. It is clearly a very well maintained property. Lovely touches like the games box and the Xbox which my children loved. The garden was fantastic! Location was brilliant, really close to the high street and local Coop supermarket. Really couldn’t have asked for more. Thank you!

  Thank you so much for taking the time to leave a review and for the 100/100 score, it is so appreciated. We are so glad that your children enjoyed the house and hopefully their holiday. So nice to hear you enjoyed the garden, being so close to the centre and having a good sized garden is unusual so its great to have it. The Coop is nearly a destination in itself and takes walking around it to understand that! Very handy if the kids are short of anything or of course if the wine runs low of an evening. Saying you ‘Really couldn’t have asked for more’ means a lot but we will keep on trying. Its so appreciated you leaving a review and we wish you and your family many more happy holidays. If you make it back to Burton on the Water you will be very welcome. Property Owner

  Reviewed by Katherine5.0★Apr 2023

• "The property is absolutely lovely, just as it was last year, the garden is beautiful and the welcome pack was above the norm with milk, cheese, butter, eggs & orange juice plus biscuits and lots of coffee pods for the machine."

  just a very minor point, I’m guessing the toilets are set to use less water but very often they require two flushes and that actually uses more water. Very clean and tidy on arrival with everything catered for, it really is home from home, A hot tub would be the icing on the cake but I fully understand that they are expensive to run and maintain. I’m sure we will return again as it is such a flexible welcoming property well positioned in such a beautiful Cotswold village. Please give our thanks and regards to the owners.

  Many thanks for the 100/100 score and for the review. It is so nice to have returning guests, there have been numerous this year and that’s simply amazing. The extras in the pack were to say thanks for coming back again, it really does mean a lot. Great to hear that it was very clean and tidy on arrival, its fully managed via syyes/manor cottages through from booking, readiness and maintenance so great to hear they are doing well. Toilets have had an adjustment to balance the water conserver and ease of use. When developing the house a hot tub was advised as a no by varying holiday rental firms, someone trying to spoil the fun! Thanks for the ‘thanks’ but equally we are so glad you had a great stay and enjoy the house so much. We very much hope you return again and once again enjoy the amazing Bourton on the Water. There is another new pub and restaurant about to open so you can’t miss out on that! We hope you and your family have many more happy holidays and thanks again. Property Owner

  Reviewed by Robert Stephen5.0★Mar 2023

• "Stunning house which was perfect for what we wanted."

  Based in an ideal central location, but still such peaceful and quiet surroundings. Was beautifully clean and would recommend to anyone. When we arrived there was also a complimentary hamper, which was a lovely touch of local produce.

  Wow, ‘perfect’ in a review is much appreciated and means a lot. Thank you also for the 100/100 score. Yes its great to be so central but also to sit in the garden in nice quiet surroundings. Thanks for the recommendation, its great to see people enjoying their holidays so much. Thanks again for the taking the time to leave a review. We hope you get to return one day to Bourton on the water and if you choose the cottage again you will be very welcome. We wish you and your family many more happy holidays. Property Owner

  Reviewed by Imogen5.0★Feb 2023

• "Gorgeous property, very well maintained"

  Thank you so much for taking the time to leave a review and for the 100/100 score. We are so pleased you enjoyed the house and we hope you had a great holiday. Bourton on the water is an amazing place and we are so glad you visited. We hope you get to return and wish you and your family many more happy holidays. Thanks again, the review is really appreciated. Property Owner

  Reviewed by Emma5.0★Feb 2023

• "We had a fantastic stay at Well Cottage."

  The house was very well situated and spacious yet homely. It was very clean and it was a lovely surprise to receive a hamper of cheese/milk/fudge etc on arrival. Small touches were great such as providing rubber ducks for the bath in the kid's bathroom - a hit with the children! When communicating with the team from Sykes before our visit everyone we spoke to was incredibly helpful. We would highly recommend Sykes and Well Cottage.

  Thank you so much for the 100/100 score and for taking the time to leave your review. It’s great to hear you had a ‘fantastic’ holiday and the house was ‘homely’, so nice to hear people enjoying the house and garden. Great the location worked so well. Very pleased the ducks got a swim and that your children enjoyed them! Great to hear the recommendation for skyes as well as the house, skyes certainty seem to work hard to look after people. Thanks again for taking the time to leave a review, it is much appreciated. We hope you have many more happy holidays and hopefully get a chance to return to well cottage, you will be very welcome. Property Owner

  Reviewed by Sophie5.0★Jan 2023

• "Property was nigh on perfect but with a few tweaks it could be even better."

  Would have liked a butter dish, a lemon squeezer and some containers for leftovers. More importantly a black out blind in the master bedroom would have been welcome. That room faces the street and the street lamps stay on all night. I had to rig up my own black out blind but it was not ideal. More mugs too please. We had to keep putting on the dishwasher just for the mugs which was not ideal. More bowls too please. All in all though a fabulous week with ages ranging from 1 - 93. Great to have a bathroom each and the downstairs layout worked well with rooms being able to be shut off to prevent toddler escape. An easy walk in the village so location is great.

  Thank you so much for the great review and the great scores, it is very much appreciated. Thanks also for the feedback, the following are on the way to the house – butter dish, lemon squeezer and some containers for leftovers. Bowls and mugs sound like they occasionally take a tumble and will be restocked as well. On the front bedroom it’s the first time have had that feedback but of course we will look to resolve, will see what type of blind can fit into the window, they are the old stone frames but we will work something out. Much appreciated to you for highlighting. Amazing to hear of the 1-93 age range, sounds like multiple generations having a lot of fun. Glad you liked the layout, the aim was to have two separate living rooms where if necessary could split up a little and relax with different TV, chat, games. Xbox etc, with the larger living room also being big enough for everyone to be together. Then the separate dinning area where can all come together for meals, games etc. as well as the seating in the kitchen for ad-hoc breakfasts. Glad that also transferred into creating a good space for the little one. Glad you found the walk easy and hope you enjoyed all that Bourton on the water has to offer, it also does seem to cater through the generations from lots for children to do, good pubs and restaurants, adventures, beautiful walks and some great places for taking in the world with tea and cake. Thanks again, means a lot when people leave such good feedback, it really is appreciated. Hope you and your family have many more happy holidays. Property Owner

  Reviewed by Carolyn4.7★Jan 2023

• "Property was well kitted out with every amenity."

  Beds were super comfortable and the house was very warm. Added extra's like handwash in the bathrooms, real Christmas Tree, plenty of cleaning products were a great asset. We were a little confused about the household rubbish as the instructions inside the property didn't match up with the bin located in the back garden. All linens and towels were provided, an idea to add several coloured towels to the downstairs toilet, utility and kitchen could be an added bonus for when people are washing their hands and stand out from the white provided towels. In summary, this house was a little gem and my family and I thoroughly enjoyed some quality family time in a beautiful location. We would recommend this property and would visit again.

  Thank so much for the 100/100 score and for taking the time to leave a really nice set of comments. ‘Little gem’ is great to hear and means a lot. Its great to hear of your family having such a nice time. The location is beautiful, Bourton on the water is one of those wonderful places where so much is close by but maintains that feeling of getting away from everything. You can walk so easily out into the countryside and return so easily for nice food and drink as well as lots to keep the kids entertained. Thanks for the comments on the rubbish instructions and the towels. Most of all thanks for leaving such a great review, score and comments. We hope you have so many more happy family holidays. Property Owner

  Reviewed by Lisa5.0★Dec 2022

• "We had a wonderful holiday in a beautiful cottage close to the centre of Bourton On the Water."

  The property was immaculate in every way and very comfortable.

  Thank you so much for taking the time to leave a review and for the 100/100 score, its so good of you and is much appreciated. So pleased you had a ‘wonderful’ holiday and found the cottage so good. The proximity to Bourton and the easy stroll is great. Thanks for saying it was immaculate, a lot of effort goes in and will ensure manor cottages and the regular housekeeping team who look after it are made aware of your comments and praise. We hope you have many more happy holidays and if you it make it back to well cottage you will be extremely welcome. Property Owner

  Reviewed by Sheila5.0★Dec 2022

• "Second stay at this lovely warm cottage which felt like coming home."

  Loved the facilities,food left and so close to the village with a lovely choice of retuarants and pubs close by. Used the bus service into Stowe and Morton which stops outside the cottage. Will be back again with family. Many thanks

  Thank you, what an amazing comment ‘felt like coming home’. Its brilliant to hear you made a return trip and thanks for the 100/100 score. The multiple restaurants and pubs are great in Bourton with some of the established ones now being added to with the wellington now being open as well as the new bar behind the dial house. There is at least one more on the way with the building next to the motor museum being converted into a restaurant/pub. The new menu at the mousetrap is also great. The walk to the lower slaughter’s is a great stroll and the inn there is great. The bus is great and even allows dogs! A wonder round Stowe after an easy bus ride is a great day out. You will be very, very welcome on your return, its great to hear of your family enjoying the cottage so much. Just to say thanks again, it means a lot and is appreciated. Property Owner

  Reviewed by Mary5.0★Nov 2022

• "We were very impressed on arrival of the cleanliness of the cottage."

  There were five of us and a toddler and a toddler. Plenty of space for us all . The goodies in the fridge on arrival were most welcome. We loved the garden plenty of space for the little one to play safely. So close to the centre of the village so the cars were not used much. We had the most special time and some special memories were made. On arrival the bin was missing but a phone call solved the mystery . The case of the missing bin. Thanks Well Cottage we will definitely return one day.

  Many thanks for your great review and the great score. Its really nice to hear of your family having such a nice break in well cottage. The garden is great, there are not to many houses in Bourton on the water with sizable gardens and its great to have the space and the gates etc for kids to play and run around, it’s what holidays are about. If the kids are happy normally it’s a happy holiday! To hear you made ‘special memories’ is really nice. Its easy to see holiday homes as focused on the rental charges but actually there is something really special about people having such a ‘special time’. As for the case of the missing bin then scenes from ‘Die Another Day’ where filmed in Bourton on the water so perhaps James Bond could have helped out. Or ‘Brum’ is in the motor museum in Bourton in the water and he liked a mystery to be solved. Sounds like manor cottages solved it though and they were not needed. Thanks again, your review means a lot and is genuinely appreciated. Property Owner

  Reviewed by Pam4.7★Nov 2022

• "Super cottage which I have booked again for next year!"

  Only niggles are - no full length mirrors and I don’t think we should have to be stripping our beds when we leave. Also, the 6pm arrival time is too late. All other holiday cottage companies have a 4pm check in. Otherwise everything was perfect.

  We are so delighted that you have booked again, its brilliant to hear you had such a good time. It looks as though five guests from this year have already rebooked which is amazing. Thank you also for the great scores, it really means a lot. Manor cottages fully manage the property and have kindly made some changes and check in is now 4pm and also the request to strip the beds has been removed, all that will now be taken care of. Hopefully will make your return visit as or if not more enjoyable. Also, the cottage now has three full-length mirrors. Should be easier to get ready for a nice meal down at the rose tree or the manor house at lower slaughter or maybe to check out the new cycling gear before taking on the Burford loop. Whatever it is we hope you and your family have a great time when you return, your support means a lot. You will be very welcome. Property Owner

  Reviewed by Carolyn4.7★Nov 2022

• "I think it’s been mentioned before but, due to the new boiler, the hot water is extremely hot which makes it very difficult to adjust the temperature in the showers."

  The Wi-Fi wasn’t working on arrival but this was rectified early next morning by the maintenance team, thank you.

  Firstly, thank you for the 100/100, it means a lot to see such a score. Apologies on the hot water, after changing the boiler so there were no issues for the winter and being sure it was the new boiler causing the hot water it was actually the ‘motorised valve’ that needed replacement. You would need a plumber to tell us all what that is, but the result is the water is no longer as hot. Glad the Wi-Fi got sorted quickly, it has seemed reliable and is a high-speed connection. We hope you had a great holiday and enjoyed all the amenities of the beautiful Bourton on the water. Property Owner

  Reviewed by Roy5.0★Oct 2022

• "Fantastic property."

  Decorated to a high standard, extremely comfortable, beautifully spacious rooms, well stocked with everything we needed for our stay, perfectly located in the village, and an ideal base for exploring the Cotswolds. We were extremely impressed by the property - it was exactly as presented on the website. The flexibility with the bed configuration in each room was an inspired idea - even when both beds were together it made for a lovely, roomy sleep. The property was lovely and warm. The hot water was a bit too hot and took a bit of getting used to when running the tap and shower - you maybe want to get it checked out. The welcome goodies and milk was very kind. I reached out to the contact in advance of arriving, to confirm the bed configurations for each room, and received a prompt and welcoming response. Thank you for a wonderful stay! We hope to return very soon!!

  Thank you so much for your review and your 100/100 score. We are delighted to hear you had such a good break. So pleased you found the house so comfortable and well stocked. It's great to be able to walk so easily to the many great locations in Bourton on the Water. To hear it matches the web site so well is perfect, that’s been the aim and then to maintain it at that standard. The beds are from a company that provide good Hotels and seem to work really well. The boiler is new and has only just recently been installed, we wanted to avoid any issues as winter approaches. The company who completed the install have been back, looked at it and also changed the control. Thank you again, we hope you and your family have many more happy holidays. If you return to Well cottage you will be very, very welcome. Property Owner

  Reviewed by Aileen5.0★Oct 2022

• "We had a lovely stay with our family consisting of 6 adults a toddler and a 3 mth old baby, with our dog too."

  cottage was lovely and a fantastic location, we could walk from the door into Bourton and explore the many pubs, eating places and some fantastic walks. We really only used the cars twice, would thoroughly recommend Adams Farm if you have youngsters, our 3 year old grandson loved it!. Thank you again, we will be back! We have used Sykes Cottages many times and have always been very pleased with the quality of the cottages we have stayed in

  Thank you for your great review, it’s so nice to hear of people enjoying the cottage and having such a good break. It's great to hear you and your family including the dog enjoyed yourselves. The location to Bourton is great and it is such a nice place as you say with so many pubs, eating places and walks. We hope the dog enjoyed the garden. It’s so nice when away to leave the car in the driveway. We would love to welcome you again in the future and thanks again. Property Owner

  Reviewed by Miranda4.4★Sep 2022

• "We had a lovely week at Well Cottage."

  It is clean and comfortable, spacious and well equipped. Easy walk into village centre where there is a good choice of cafes, pub's and takeaways. Would not hesitate to stay here again.

  Thank you for your lovely feedback and 100/100 score. We're so glad you found the cottage to be so well equipped and comfortable. We look forward to welcoming you again. Manor Cottages Property Owner

  Reviewed by Tracy5.0★Sep 2022

• "Fabulous cottage, very well equipped."

  De orated to a high standard. Ideal location for shops, restaurants and attractions. A little gem

  Many thanks for the great review and 100/100 score, it means so much when people give such a review. We are so pleased you and your family had such a good holiday and found the decoration of the house so nice. It’s great that the house is so close and so easy to walk to many amenities so really good that you found it easy to access everything. We wish you many more happy holidays and thanks again. Property Owner

  Reviewed by Susan5.0★Sep 2022

• "Excellent from all aspects."

  Thoroughly enjoyed our stay in such a wonderful house and lovely area. Would love to stay again in the future. Only comment hoover not working properly.

  It is so appreciated that you took the time to leave a great review and for the 100/100 score. The area is wonderful with so many nice pubs, restaurants, tea shops, local shops and amenities so close by and walkable. It’s so nice that it caters for the whole range of ages across a family. It’s great to hear you would love to stay again and you would be very welcome. We will get the hoover sorted. We hope you and your family have many more happy holidays and thanks again. Property Owner

  Reviewed by Jenny5.0★Aug 2022

• "We very much enjoyed our stay in this well appointed and tastefully decorated cottage with all the comforts of home and a very well equipped kitchen."

  It is very well located for easy access to all the attractions in Bourton on the Water and the surrounding Costswolds. There are, however, a couple of things we would like to point out which were not as described in the welcome pack. 1. There was no dustpan and brush or broom. 2. The wi fi code on the laminated signs is incorrect. The correct code can only be found on a small sticker in the front of the welcome pack. 3. Lastly and probably the most irritating and worrying thing we would like to draw attention to is the dog faeces found on the garden path, which we felt obliged to remove (photographic evidence of which can be provided). Whilst there is a reminder in the cottage for dog owners to be vigilant, we feel a thorough check of the garden should be made by cleaning staff after each let.

  Many thanks for your feedback and your great scores, it is very much appreciated. We are so pleased that you found the house so comfortable, well equipped and that you found the location so easy. Its great to hear of people enjoying the cottage so much and enjoying their holidays. Thanks for the feedback points. The points have been discussed with Manor cottages who fully manage the property and whole process. On the inventory there was previously a dustpan and brush and a broom so maybe they have been stored incorrectly on change over with other cleaning products or have been removed, its being checked and new ones will be on the way as needed. The wifi codes will be sorted, it has high speed internet and we think the code was changed but not updated everywhere. The garden has been discussed with the housekeepers from manor cottages and they offer their apologies, the garden is checked but obviously this was missed. They confirmed they have updated processes accordingly. Thanks again and we are so pleased that you enjoyed your holiday and the Cotswolds. Property Owner

  Reviewed by Malcolm4.7★Jul 2022

• "Beautiful property in an excellent location in Bourton on the water."

  Loved our stay.

  Many thanks for taking the time to provide the feedback and for the great scores, it is very much appreciated. We are so pleased you enjoyed your stay, there is a lot to do in Bourton on the Water and we are so pleased that you found the location excellent. Hopefully many easy walks to the pubs and restaurants and the range of family attractions. We hope you have many more happy holidays and get a chance to enjoy the Cotswolds again. Once again thanks for the feedback. Property Owner

  Reviewed by Rachel4.7★Jun 2022

• "The house was fabulous!"

  It looks just like the photos. The beds were comfy with plenty of pillows, white cotton sheets and duvet. The fans in the bedrooms were much appreciated as it was quite warm a couple of days during our visit. There was plenty of space and a nicely equipped kitchen. It was wonderful to be only a five minute walk to the center of Bourton-on-the-Water but not have to fight through the congestion of the town and being able to park in our own driveway. Having a Co-op around the corner was an added bonus. We cannot wait to go back!

  We so appreciate you taking the time to provide such great feedback and the 100/100 score, it means a lot. We wanted the photos to be really representative rather than a marketing ploy. We are so pleased you had a comfortable sleep, it means a lot on holiday to get some good rest as well as enjoying yourself. The gentle stroll to the center is great and down to the River Windrush. It’s nice to be able to park the car and leave it behind if you wish. You will be very welcome back and we hope you and your family have many more happy holidays. Thanks again for taking the time to provide the scores and feedback. Property Owner

  Reviewed by April5.0★Jun 2022

• "Beautiful cottage in a smashing location"

  Thank you so much for taking the time to provide feedback and for the amazing 100/100 score, it’s very much appreciated and very good of you. We are so pleased that you enjoyed the cottage and the beautiful Bourton on the Water and the wider location. The numerous footpaths crisscrossing the countryside are a great way to explore the surrounding areas. The walk through to Lower Slaughter with the horses walking alongside you is a real highlight. Thanks again and we hope you have many more happy holidays. Property Owner

  Reviewed by Victoria5.0★May 2022

• "We couldn’t have asked for more on our recent stay at Well Cottage."

  On arrival we were impressed with the cleanliness, beautiful garden and comfort. The little welcome bits were a lovely surprise. We found the beds really comfortable, all rooms spacious and had everything we needed for 3 generations and a dog. The large co-op is so close which came in handy for last minute meal plans. The road was quiet and a nice stroll into the high street where we made the most of the ducks on the river, tea shops, motor museum, bird land and dragonfly maze. My children didn’t want to come home, we plan to visit Well cottage again in the near future.

  Thank you so much for taking the time to post such a wonderful review and for the 100/100 score, it really is appreciated. We are so pleased that you and your family had such a nice time, its great to hear of 3 generations sharing the house and of course the dog. Great that you found the beds really comfortable and enjoyed the house so much. We hope ‘Brum’ at the motoring museum brought back memories for yourself as well for the kids. The dragonfly maze is certainly not as easy as you may think! Paddling in the river with the ducks around certainly is fun. The children not wanting to come home is a testament to the area and the fun that can be had, we are so pleased that they enjoyed themselves. We hope you return and that you get to enjoy the house and area again. Thanks again for the review. Property Owner

  Reviewed by Sophie5.0★Apr 2022

• "Well Cottage is a beautiful cottage in the heart of the prettiest little village Bourton on the Water."

  The cottage is lovely, with everything that you need. I will definitely be staying again. Could not fault it in any way. Amazing place, I would buy it if I could!

  Thank you so much for posting your review and for the 100% score and for the ‘amazing’, it really is appreciated and we are so pleased you enjoyed well cottage. We are also delighted that you enjoyed Bourton, its quite a unique village with some lovely family locations that you can walk to such as the Toy Museum, Birdland, the Dragonfly maze and the Model village. Also some great restaurants, great pubs and a lot of places to drink tea and eat cake! All combined with a number of local shops. It seems to be one of those places that people discover and return to, if you do return you would be made very welcome again and we do hope you get to enjoy the area again. We wish you and your family many more happy holidays and thanks again for the review. Property Owner

  Reviewed by Debbie5.0★Apr 2022

• "Well Cottage is beautifully appointed, the decor is very tasteful, a lovely warm, welcoming, comfortable property with a stunning garden and plenty of outside seating and space."

  The cottage has recently been completely upgraded, decorated and refurbished with everything you could possibly require, from a well equipped kitchen to the lovely spacious en-suite bathrooms and a family bathroom, all with luxurious fittings and underfloor heating. Well cottage is a lovely property with a supermarket a short walk away and the picturesque village of Bourton on the Water a five minute stroll down the gentle hill of Moore Road.

  Thank you for providing us with such lovely feedback, it’s really appreciated that you took the time to complete a review. The 100% score is great to see and means so much. Being ‘Welcoming’ was a major aim so that people really felt that they were submerged in the Cotswolds but within a luxury setting. It's fantastic to hear that you enjoyed your stay at Well Cottage and took full advantage of the beautiful village of Bourton-on-the-Water.. We hope you and your family have many more great holidays. We hope to welcome you back to Well Cottage any time in the future. Thanks again. Property Owner

  Reviewed by Robert Stephen5.0★Mar 2022

• "As a family who like to cook and eat together there was only one casserole dish and no serving dishes which made things a little difficult."

  Everything else was wonderful, very comfortable and the furnishings were excellent. The help and service from Manor Cottages when we had a problem with the boiler was quick and efficient. Many a happy evening spent playing board games and cards around the large dining room table. We are aiming to return.

  Thank you so much for your feedback, scores and comments, it is so appreciated and means a lot. There is nothing better than hearing you really enjoyed your stay and intend to return, you would be very welcome. We are glad you liked the furnishings, the aim was to have two separate living areas with the dinning room connecting them for those great home cooked meals or take aways. Or like yourselves enjoying board games and cards. Thank you for your suggestions, appreciated. Also its good that Manor cottages responded so well on the boiler issue, as always with a house things will occasionally happen but we understand it was quickly resolved. We hope you and your family have many more happy holidays and we do hope you get to return and enjoy the cottage again. Property Owner

  Reviewed by Eileen4.7★Feb 2022

• "Excellent property for multi generation holiday, perfect safe garden for children and dogs."

  Well placed property to walk into the village.

  Many thanks for the positive feedback and scores, it means a lot when people take the time to feedback so well. We are so pleased you had a great holiday and that you felt that the house suited many members of your family. It is nice to hear the children and also the dog enjoyed the garden so much. Being able to walk everywhere you need so easily does make a break more enjoyable. We hope you have many more happy holidays and thanks again, it is really appreciated. Property Owner

  Reviewed by Rachel5.0★Jan 2022

• "The cottage had the Wow factor from the moment we arrived."

  Location was wonderful, decor was all new, immaculate and high spec. Beds are very comfy, we couldn’t fault the cottage! Our little dog loved the endless garden and there was a very nice touch of the doggy pack that was left for us. The tennis ball was a huge hit! Thank you very much for a wonderful and much needed break.

  Thanks for the ‘Wow’ and ‘Wonderful’ feedback and the great scores, it really does mean a lot and is appreciated. The beds were sourced from a company that supply high end Hotels and great to hear they are so comfy. Yes great on the location and being able to walk so easily around the village. Having such a large garden so close to the centre is pretty rare and seems to be enjoyed by children, dogs and also the patio and barbecue for drinks and dinner. The summer house also has some loungers for the occasional sun bathing day! We are very pleased that your dog also enjoyed the holiday and the garden! We hope you have many more happy holidays and get to enjoy Bourton on the water again. We hope you one day return to the cottage and you would be very welcome. Property Owner

  Reviewed by Arron5.0★Jan 2022

• "Very comfortable,clean + well equipped cottage set in the lovely village of Bourton on the water."

  Plenty of parking for at least 4 cars + across from a large Co op. Had a wonderful stay + would love to return.

  Many thanks for your great feedback, it means so much and is very appreciated. Yes Bourton is such a wonderful place with so much for kids as well as adults. Thanks for the feedback on the cottage and the great scores. In Bourton parking is very limited so yes being able to tuck the car away is great. We do hope you return and you would be very welcome. We hope you have many more happy holidays and thanks again. Property Owner

  Reviewed by Mary5.0★Jan 2022

• "The cottage is beautiful and so well located."

  We had a great stay and enjoyed trying the local restaurants, which were all great. We loved wandering around Bourton and spending time in the cottage as a family. Unfortunately, the cleanliness of the cottage was disappointing when we arrived. Rubbish left by previous occupants was still visible on floors and under sofas (easily seen when walking into the room - we didn’t go looking for it!) The clean bedding was badly marked on one of the pillowcases and earphones were left by previous occupants by the bedside cabinet in one of the bedrooms - all of which should have been spotted when cleaning. We felt that the 6.00pm check in was very late, so would have expected that in the current climate a deep clean would have taken place, but this clearly wasn’t the case. Only two dishwasher tablets were left for a family of four on a five night stay! Overall we had a great stay and enjoyed our time at the cottage, which was very comfortable and plenty big enough for our family. However for the money we spent we would have expected a higher level of cleanliness.

  Many thanks for your great comments in relation to the cottage and its location, thanks for saying it is beautiful, it is so appreciated. It’s great to have everything so near and handy and being able to so easily walk rather than driving. Yes the local restaurant standard is really good with a mix of quality restaurants for a special meal, good family locations and even a pub and curry house combined! We are so pleased you enjoyed spending time in the cottage as a family. In terms of your issues we can only apologise. The house is fully managed by Manor cottages including the reservation and housekeeping process. That is to try and maintain really high standards and they have been good. However they have accepted that at Christmas they had some staffing and process issues but Covid and the impact on staffing does not excuse the issues when you are trying to fully enjoy your holiday. They have instigated a complete deep clean of the property and are adding additional checks. We pass on their apologies as well as ours. We wish you many more happy holidays and we hope you one day return to the cottage with your family again. Property Owner

  Reviewed by Julie4.4★Dec 2021

• "We liked the cottage and appreciated the tree and Christmas treats."

  Our arrival was marred by the fact that the twin beds we had requested were made up as a king-size. One bathroom and some of the crockery was quite dirty.

  We are really pleased you liked the cottage and enjoyed the Christmas treats, we are really keen that people enjoy the cottage and have a great holiday. In terms of your issues we can only apologise. The house is fully managed by Manor cottages including the reservation and housekeeping process. That is to try and maintain really high standards and they have been good. However they have accepted that at Christmas they had some staffing and process issues but Covid and the impact on staffing does not excuse the issues when you are trying to fully enjoy your holiday. They have instigated a complete deep clean of the property and are adding additional checks. We pass on their apologies as well as ours. We wish you many more happy holidays and we hope you one day return to the cottage with your family again. Property Owner

  Reviewed by Nicola4.4★Dec 2021

• "A lovely and well presented cottage situated in the heart of the village."

  Very convenient to walk around in Bourton-on-the-water, and just a few steps away from the coop. Really enjoyed sitting next to the wood burning stove with a glass of mulled wine after a days walk, felt so cosy and relaxing. Very comfy beds with down duvets, liked the heated bathroom floor, but do bring your own shampoo and shower gel as it’s not provided.

  Many thanks for the great review and scores, much appreciated and it really means a lot when people feedback so well. So pleased that you had such a nice break and that the wood burner was used to warm up post a day’s walking. The beds were purchased from a company that provides quality hotels and having a good nights sleep seems key to a relaxing break. Yes the coop is a destination in itself with its meat, cheese and cake counters and of course the prepared meal section cooked in house. We wish you many more happy holidays and we hope you one day return to the cottage. Property Owner

  Reviewed by Xiaoying4.7★Dec 2021

• "Nicely presented with a great location."

  Only downside was not being made aware of building work next door with banging and drilling from very early morning until late into the evening!

  Many thanks for the great feedback on the location and also the overall presentation of the cottage. Many apologies on the noise, we understand it was the fit out of a previously built small extension. The neighbours are all really pleasant and nice, apologies we did not discuss with them when the work would happen. We hope it did not distract to much from the amazing Bourton on the Water. We hope you have many happy holidays. Property Owner

  Reviewed by Suzanne3.4★Nov 2021

• "The property was big enough for our party of six."

  Unfortunately there was not enough cutlery, and no teapot. The fridge was a nightmare as things kept dropping out when the door was open. This was the items put into the actual door compartment i.e. the milk cartons and juice cartons. Necessitating two massive clean ups plus having to pull out the fridge to mop up the spilt milk. The children’s rooms had cobwebs in the window. This all sound negative, but the property was in an ideal location the garden was fab and the barbecue was used by us even in the dark. The off road parking was also great.

  Firstly thanks for the comments in relation to the location, its always nice to be able to walk to a range of shops, pubs and restaurants. The image of barbecuing in the dark is a great one and the brick built barbecue on the patio seems to be working well. The garden being the size it is seems to keep children entertained. Parking is pretty hard to come by so its nice to be able to park several cars and ideally leave them alone for a lot of the holiday and enjoy the walks. More cutlery is on the way as well as a teapot. The cobwebs have been flagged to housekeeping and the fridge will be looked at to see what can be done, apologies you had to clean up. It sounds like you had a good holiday and we wish you and your family many more enjoyable holidays in the future. Property Owner

  Reviewed by Patricia4.1★Oct 2021

• "Lovely cottage, very well equipped."

  Ideally located for exploring the Cotswolds

  Thank you so much for your comments and the 100/100 score. We are so pleased that you enjoyed the cottage, the beautiful Bourton on the water and the wider Cotswolds. Thanks for the feedback on the location, Bourton has so many nice shops, pubs and restaurants and its great that’s its such an easy walk to them. We hope you have many more great holidays. - The Owners Property Owner

  Reviewed by Michele5.0★Sep 2021

• "Convenience to Bourton and standard of property."

  Many thanks for taking the time to leave a comment and for the 100/100 score. We are delighted that you had a good holiday and that you were so pleased with the standard of the house. Of course also that you enjoyed the wonderful Bourton On the Water. We hope you have many more happy holidays and thanks again, it means a lot Property Owner

  Reviewed by Sheila5.0★Sep 2021

• "House itself was lovely, as was location."

  Couldn’t fault in most respects. However, despite requesting the third bedroom to be made up as super king instead of twin, as the listing advised that you could, and confirming again that this was what we wanted, we arrived to find twin beds. I’m not sure if this was a lack of communication from Sykes to the housekeeper, or the housekeeper ignoring it or being unable to do it for some reason, but either way, it spoilt the start of our holiday. I was a little disappointed by this, having paid £1700 for an out of school holiday break, and not getting what you asked for.

  Many thanks for updating us on your stay. We really appreciate the positive comments on the house and location. Bringing the house and the garden to such a high standard was a labour of love for the owners so they will appreciate it. Yes the location is great with so many pubs, restaurants and shops being walkable. We can only apologise for the issue of one of the beds not being at your requested configuration, this was simply an error that should not have happened. We are adding in additional checks to the process to avoid such an issue and apologies again. We wish you many happy holidays for the future. Property Owner

  Reviewed by Joanne5.0★Sep 2021

• "Accurate listing, great quality house in great location."

  Communications with Sykes good too.

  Many thanks for your review, we are absolutely delighted that you and your family had such a nice holiday and thanks for the great feedback on the house. Bourton on the water is such a special place that makes so many happy memories. We really appreciated the comments and we hope you have many future happy holidays. Property Owner

  Reviewed by Kay5.0★Aug 2021

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