Butlers Cottage

23 Customer Reviews

• "Cottage is right in the centre of the town which is great."

  The AGA in the kitchen is not allowed to be used, So there is no heating in the kitchen which has a stone floor. It is a very cold kitchen. The toilet downstairs doesn't flush and the two upstairs are difficult to flush. A plumber could sort in 15 minutes. The reading light in the lounge doesn't work. There is no lampshade in one of the bedrooms. The boiler broke down on the Sunday and we had to have four visits to put it right.

  Thank you for your feedback on Butlers Cottage. We apologise for the issues during your stay. We are sorry we had to visit four times, we appreciate this is far from ideal, however this was out of control, this has now been resolved. We will look at the reading lamp and repair or replace as necessary. The toilet flush has now been repaired. We hope to welcome you back in the future. Best wishes Manor Cottages Property Owner

  Reviewed by Anthony1.9★Jan 2025

• "We had a lovely stay in Butlers Cottage, comfortable, warm & cosy."

  Extremely quiet once inside the cottage considering it is on the very busy High Street. The only item we couldn’t find was a heat protection glove to use when opening & closing the log burner.

  Thank you for your feedback. We are pleased to hear that you enjoyed your stay at Butlers Cottage. Thank you for your recommendation, we will pass this on to housekeeping. Best wishes, Manor Cottages Property Owner

  Reviewed by Erica4.7★Dec 2024

• "Beautiful, simply beautiful."

  Excellent instructions on how to locate and access the property, which was in the heart of the stunning, picturesque town. Upon arrival, the alleyway from the high street to the cottage was run down and initial impression was of anticipation, considering we had brought my in-laws. However, any hesitation quickly disappeared when we arrived at the cottage. Beautifully maintained, warm and cosy, with lovely gestures - tea, coffee, milk, juice, biscuits etc. the bedrooms and bathroom were immaculate and inviting. I cannot thank the Sykes and the owners of Butler’s Cottage enough. It was the perfect stay. Thank you.

  Thank you for your lovely feedback, we are so pleased you enjoyed your stay at Butlers, we shall take on board your comments regarding the alley, as first impression count, so thank you we do appreciate this. We shall look forward to welcoming you back again soon. Best Wishes, Manor Cottages Property Owner

  Reviewed by Stephanie5.0★Nov 2024

• "We absolutely loved our stay at Butlers Cottage."

  The beds were so comfy and the showers powerful. We liked the coat-hangers on pegs and plenty of drawer storage. Well stocked kitchen and nice surprise of welcome foody treats. Heating and hot water all worked perfectly and lovely to have everything to light a cosy fire. Instructions for entering and leaving the property were all clear and guidance folder had all the info we needed. All in all, a lovely decorated property, in a perfect location, tucked off the High Street. Thank you, Claire & friends

  Thank you for this lovely review. We're delighted you had such an enjoyable stay at Butlers Cottage and loved the location too. We hope to welcome you again. Best wishes Manor Cottages Property Owner

  Reviewed by Claire5.0★Nov 2024

• "Just got back from a weekend stay 6 adults."

  If anything the pictures didn’t do it justice ! Perfect location hidden off the Main street the cottage is huge , three big double bedrooms , large dinning room and original features to die for , very comfy beds , two bathrooms and a downstairs toilet. Directly opposite the pubs and restaurants plus convenience store lots of great quirky shops Spotlessly clean would highly recommend. Had a great nights sleep could not hear a thing. Picture perfect 5 stars a hidden gem. 5th July 2024 Jane from Yorkshire

  Thank you for this lovely review which is much appreciated. We're delighted you loved the cottage and the convenient location near the main street. We hope to welcome you again. Best wishes Manor Cottages Property Owner

  Reviewed by Jane5.0★Jul 2024

• "We had a great girl’s long weekend break at Butlers Cottage."

  Lovely traditional cottage, spacious and cosy inside and stocked with everything you need (though could do with a few more mugs!). Perfect central location off the high street but still quiet. Good base for exploring other Cotswold villages or getting into Oxford for a show.

  Reviewed by Claire5.0★Jun 2024

• "We had a great stay at the cottage and would definitely return!"

  Check-in instructions were clear and shared well in advance, the high street parking does get full very quickly but we were fine parking round the corner. Although I'd agree with other reviews on the upkeep of the entrance/outside of the cottage, it almost made the interior even more impressive when you got in. The place was beautifully decorated, clean, spacious and had all the amenities needed for a comfortable and enjoyable stay :)

  Thank you for your feedback with regards to your stay at Butlers. It's wonderful to hear you loved your stay at the property, it's a real hidden gem, that you wouldn't even know was off the high street. We hope you managed to enjoy some lovely meals in Burford, one of our favourites is the Indian in Burford and who can resist the Sweet Shop up the High Street. We would love to welcome you all back again in the future. Kind regards Manor Cottages. Property Owner

  Reviewed by Rakhee5.0★Apr 2024

• "I had a really pleasent and comfy stay in this suprisngly quiet house, so much so , that i would happily return."

  Other feedback is as others have already stated: 1. I noticed in both Manor Cottage properties i've stayed in the interior is cleaner than the exterior. They don't seem to have an appropriate outside space maintenance routine & it shows. Not that the spaces aren't usable or appreciated, they are. But in general holiday lets do fall down on exteiror maintenance and here is the same. They need to keep pace with the seasons to stay on top. Tumbled roof moss, bird feathers, spider webs and weeding, greening stone work are classic signs. 2. The house is very old and full of character so a bit of wonky is not an issue. I did notice reported failed curtain rings and hard to flush toilets in reviews remain unaddressed which suggests feedback is not routinely acted upon as stated. Other issues: 1. Taking a dust pan and brush to a set of stairs revealled they obviously hadn't been properly cleaned for a while. We also found some long black hairs in our bathroom. While some / most of the property does appear super clean it's a shame to know corners might get cut. I was left wondering if detergents are used to clean bathrooms and what other bits might be neglected. It's a big property and i can imagine a daunting propsect to clean but hygiene risks only increase in such places. 2. This might be one for the local vicar rarher than an electrician but the first couple of nights were chilly and we could not get any radiator in any bedroom or the sitting room to activate following house instructions. Then all of a sudden one might suddenly heat up, but is was terribly random. None of it made any sense at all. Also the radiator in the tv snug made an alarming rattling noise after being on for several hours. When finally one evening the dish-washer came on without ever being used or even switiched on we decided the whole issue might have something to do with a resident ghost. The house electrics didn't seem dodgy and the heating was all about illogical water flow, but this house is in permanent shade so i'd want an assurance all is working if i were to stay during the winter.

  Thank you for sharing your comprehensive feedback. We have passed your comments onto our Managed Services Team, for them to investigate.We are pleased you enjoyed your stay and the quiet location of the house. Best wishes Manor Cottages Property Owner

  Reviewed by Didier4.4★Aug 2023

• "The listing doesn’t do the property justice."

  Its size is more than adequate for 6 adults and the bedrooms are large. A very well equipped kitchen, excellent location and very well heated. We all enjoyed our stay and thoroughly recommend.

  Thank you for your amazing feedback. We hope to welcome you back again. Best wishes Manor Cottages Property Owner

  Reviewed by Darryl4.7★Mar 2023

• "We stayed in this property approx 3 years ago - just before the pandemic."

  We enjoyed our stay that time so we’re happy to book again. But, … this time we noticed that very little maintenance / repairs has been done. 2 of the 3 toilets did not work properly. For one of them, a part had to be obtained and then fitted. A number of the light bulbs were out and needed replacing - v high ceilings so not something that we could fix. The curtains in the living room needed rehanging - as several of the connecting pieces were either missing or broken. There were a number of places where wall paint had been scuffed and needed redoing. Some of the kitchen equipment was missing from our last visit and had not been replaced etc etc. Overall - lots of small things that detracted from our experience. We are more than a bit surprised that there has been no offer of any compensation to make up for all of the inconvenience caused.

  Reviewed by Patricia3.8★Jan 2023

• "Very nice location off the High Street other than the alleyway access."

  Very peaceful and quiet despite proximity to street. The property itself is very well presented and equipped. Got to be careful with head height/ upstairs beams. Only one key is a real issue for up to 6 people who could be in 3 groups going in different directions. This is compounded by the lack of a phone signal in Burford, resulting in having to make complex arrangements for meeting and contact. Not acceptable, especially as the key safe wasn't working particularly well and would not close for some time. 2 extra keys in the property sorts an annoying problem. Burford is lovely with many attractions around about. Great for a winter break.

  Reviewed by Allan4.4★Dec 2022

• "Butlers Cottage is without doubt the best place we have stayed in."

  We love Burford and it was our 4th visit but 1st in Butlers Cottage,we were blown away on arrival.Luxurious and comfortable and cosy in a perfect location,just fabulous Thank you

  Thank you for your wonderful feedback. We agree that Butlers Cottage is an amazing property. You obviously love Burford, we look forward to welcoming you back again in the future. Best wishes Manor Cottages Property Owner

  Reviewed by Steven5.0★Nov 2022

• "Butlers cottage is a hidden gem."

  Behind a nondescript door on the High Street lies this lovely cottage. Exceedingly well equipped, immaculately clean , spacious, quirky and very comfortable. Superb location right in the centre of Burford. At first we were concerned about needing to park on the busy Main Street but it was never a problem, we always found an unlimited space at the bottom end of the High Street. A lovely property, highly recommended.

  Thank you so much for your lovely review. We're delighted you enjoyed your stay at Butlers Cottage and found the location so convenient too. We would love to welcome you again. Manor Cottages Property Owner

  Reviewed by Anne5.0★Oct 2022

• "Absolutely fantastic cottage."

  Much more than we expected. And needed.

  Thank you for your kind words. We're delighted you loved the cottage and hope to welcome you again. Manor Cottages Property Owner

  Reviewed by Alan5.0★Sep 2022

• "The cottage was very clean, beautifully presented and had all we needed for a wonderful stay!"

  The beds were very comfortable and rooms very spacious. The milk, biscuits, juice and crisps were a lovely welcome touch and it was good to have a range of cleaning products supplied too. The location was excellent as we could access all Burford had to offer on foot yet the cottage was very quiet.

  Thank you for providing us with feedback on your stay at Butlers Cottage. We are so happy to hear that you enjoyed your retreat to the cotswolds and enjoyed the beautiful area of Burford. We look forward to welcoming you again one day in the future! Best wishes, Manor Cottages. Property Owner

  Reviewed by Julie5.0★Sep 2022

• "Lovely cottage in perfect location to enjoy Burford and the Cotswolds."

  The welcome pack was very thoughtful and much appreciated. The cottage itself was immaculate, but the exterior alleyway and courtyard were a bit grubby, meaning our first impressions were a little tarnished. The interior stairs were a little steep, but good exercise! As far as facilities go, there was everything you could hope for. Excellent beds, good showers, extensive TV selection and a kitchen better equipped than our at home, as well as lots of information about the area. Loved our week.

  Thank you for taking the time to provide us with feedback on your stay. We are glad to hear that you enjoyed your stay and appreciate your comments regarding the courtyard and steep stairs. We do warn of these on the listing of the property and are on-hand if you ever require any further information regarding elements such as this. We hope to welcome you again one day in the future. Best wishes, Manor Cottages. Property Owner

  Reviewed by Gail4.7★Sep 2022

• "We had to find a place to stay at the last minute."

  We found Butler's Cottage on line and it seemed perfect. Unfortunately the website we were using reported an error and it would take up to 48 hours to get a response. I looked it up and found Butler's Cottage again at Sykes Holiday Cottages website. They actually have people answering the phone and they were very helpful through the booking process. It was arranged that we had the cottage for that night. The instructions given for accessing the cottage were easy to follow. The address on the High Street in Burford, Oxfordshire was central. Even though it is a busy thoroughfare with a heavy tourist influx during the day, once you opened the door and walked down the private Close to the cottage the noise of the High Street faded away to leave the sounds of birds in the Wisteria and quiet church bells on the hour. The kitchen appears to be a cooks kitchen! Everything you might want including a crepe pan! We had peach crepes for breakfast one day. There is even a dishwasher. There is a laundry room with everything necessary for a traveler. There is a staircase at either end of the cottage so my husband and I used the bedroom and bath on one side of the house while our daughter and baby used the bedroom and bath at the other side. One group did not disturb the other. There was a third bedroom in the middle we did not need. It was a wonderful respite and the people at Sykes Holiday Cottages were very helpful at all times. Burford is a wonderful village central to exploring the Cotswold.

  Thank you so much for this lovely review. We're delighted that you found the booking process trouble free and enjoyed your stay at the cottage. Burford is indeed a popular village but it sounds as if you had a peaceful, relaxing few days. We hope to welcome you again. Property Owner

  Reviewed by Elaine5.0★Jul 2022

• "We really enjoyed the cottage and it’s location."

  Our only criticism was that we were not allowed to use the AGA as we cook on our own at home every day

  Thank you for your feedback. We're sorry that you weren't able to use the AGA but appreciate your understanding and hope that the electric oven and hob were sufficient. Property Owner

  Reviewed by Stewart4.7★Apr 2022

• "We found Butler's Cottage spacious , comfortable and maintained to a good standard and enjoyed our holiday very much Some pointers that hopefully makes it even better for the next guests ; 1."

  The room heater in the bedroom with the twin beds needs fixing - we could not get it to work 2. The check in times was stated as 6 pm in the email from Sykes however the information manual for guests at the cottage said 4 pm ( this looks reasonable instead of 6 pm ) both need to be consistent 3. The passageway leading to the cottage main door in not maintained and is littered with debris, however.that said, the cottage itself is very clean and well maintained Thank you for a wonderful arrangement . Warm regards Vimal

  Thank you for your feedback. I have passed on the issues to the managed services team and these will be investigated. We are pleased your enjoyed your stay! Property Owner

  Reviewed by Vimal4.4★Apr 2022

• "We had an amazing stay."

  Slight issue with housekeeping on arrival but this was dealt with quickly and efficiently by Sykes. The pictures don't do this cottage justice, it's just beautiful in a lovely location. It is incredibly comfortable. You have everything you could need in the cottage, it is really well equipped with a lot of thought to making each stay as comfortable as possible. We stayed over the few days of storm Eunice so made good use of the games, books and DVDs....! We loved the cottage and would happily rebook. Thank you!

  Thank you for your feedback. We are glad to hear that the issues at the start of your stay were resolved quickly and are so happy that the property had everything you needed, especially during storm Eunice! We hope to welcome you back to the property in the future and thank you once again for providing us with your feedback. Property Owner

  Reviewed by Asha5.0★Feb 2022

• "Butlers cottage is a fabulous cottage, perfectly positioned in the centre of Burford and just a few minutes walk from all the lovely shops, tea rooms and eateries."

  Whilst having a central position there is no noise and the cottage is quiet and peaceful. We stayed on a really crisp cold week and we found it warm and cosy and the wood burning stove was a real bonus. The cottage throughout was exquisitely presented with everything you could wish for in a self catering stay. Beds were large and blissfully comfortable. I wouldn't hesitate to re-book Butlers through Manor Cottage as everything was simply perfect! Highly recommended.

  Thank you for your lovely and positive feedback. We are very happy to hear that you had such a comfortable and enjoyable stay, and hope to welcome you back again sometime. Property Owner

  Reviewed by kristina5.0★Jan 2022

• "Beautiful cottage in the heart of lovely Burford."

  The exterior is deceiving inside is a stunning property bursting with character and charm. Finished to a really high standard and the owners have thought of everything from a cafetiere to champagne flutes, books and magazines, starter pack for the log burner – it was an upgraded home from home! Most importantly for me it was absolutely immaculate everything was sparkling clean including the cutlery! Surprisingly quiet too considering just off the High Street. Thanks to the owners I cannot wait to return! Also thanks to the lovely team at Manor Cottages.

  Andrea ForbesJan 2022

• "We had a lovely time in a beautiful and clean cottage."

  We can highly recommend Butlers Cottage!

  Thank you for providing us with your feedback. We are so glad to hear that you enjoyed your stay and hope to welcome you back any time in the future. Property Owner

  Reviewed by Izak5.0★Dec 2021

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