Carter's Cottage

42 Customer Reviews

• "Have visited Carter’s cottage in the past so knew what to expect and it didn’t disappoint"

  Thank you for your feedback, and for your return visit! We are delighted to hear that you had another great stay. Best wishes, Manor Cottages Property Owner

  Reviewed by Carole4.4★Nov 2024

• "Great location."

  Comfortable cottage. The kitchen inventory could do with an update cutlery was very tarnished. The fridge is old and damaged. The bedding having feathers was a problem due to allergies. Pleasantly surprised at a second toilet, hairdryer and iron as not mentioned in the advert. Although no on-site parking it wasn’t a problem as plenty of parking close by. We enjoyed our stay but the cottage could do with a bit of an update. The local Chinese takeaway was lovely !!

  We are happy to hear that you found the cottage comfortable and well located for exploring the Cotswolds. We have investigated your comments made in regards to the cutlery and the fridge and we will action accordingly. We do also often carry information regarding bedding for the purposes of allergies or are able to retrieve the information from the housekeeper if requested but we will make this more obvious to future guests. Kind Regards, Manor Cottages Property Owner

  Reviewed by Charlotte3.4★Oct 2024

• "Just had a brilliant wkend at the cottage."

  Really cosy, very comfortable beds and bedding and towels. Warm and in the perfect location. Good value for money. Only comment would be to get some new cutlery but otherwise super and we will come again.

  Thank you for this lovely review. We're delighted you enjoyed your weekend at Carter's Cottage and loved the location too. We hope to welcome you again. Best wishes Manor Cottages Property Owner

  Reviewed by Laura4.7★Oct 2024

• "Cottage was lovely."

  Kitchen well equipped, beds very comfy. All kept clean and maintained. Only small problem was the heating, because we couldn't change the temperature or times the cottage was cold in the evening. We did though use the heater provided. So we had a very pleasant stay.

  Reviewed by Joanne4.7★Oct 2024

• "The entrance to the cottage was very depressing."

  The garden was seriously neglected and overrun. At first sight the cottage appeared abandoned and completely uninviting. This tainted our expectations of what to find inside. There needs to be a motion sensor light at the back door. We had issues with water leaking through lounge ceiling, loose toilet seat and no drain cover in bathroom sink. They were however attended to quite promptly. Description and photos of the cottage were misleading.

  Thank you for your feedback. We can only apologise for the issues faced during your stay. Maintenance did attend and resolve the majority the issues. There is a motion sensor at the property by the door, apologies this was not switched on prior to arrival.We do hope you enjoyed The Cotswolds and would love to welcome you back in the future. Best wishes Manor Cottages Property Owner

  Reviewed by Richard3.8★Sep 2024

• "We had Fantastic hoilday, cottage was lovely differently book again"

  Reviewed by Janice5.0★Sep 2024

• "A cosy, quaint cottage, which we enjoyed staying in."

  We were pleased to discover it was walking distance to the town centre.

  Reviewed by Susan5.0★Sep 2024

• "Staying at Carters Cottage was wonderful."

  The cottage was very clean and well presented when we arrived. The television wasn’t working unfortunately, but after contacting Sykes cottage a serviceman arrived the same day and rectified the problem. It’s such a cosy and comfortable place, with many things provided to make our stay in such a beautiful village so enjoyable.

  Reviewed by Anthony John5.0★Aug 2024

• "Cottage was more than we expected, very charming and comfortable."

  Close to town centre for the fabulous pub meals. Went to lots of places and Stow is by far the best ! Would highly recommend this cottage and we will be back !

  Thank you for your lovely feedback. We are so pleased you enjoyed your stay and look forward to welcoming you back again soon. Best Wishes Manor Cottages Property Owner

  Reviewed by Judith5.0★May 2024

• "Lovely little cottage."

  Could do with a shower with some good pressure and maybe a bit higher. The only sore point was when my wife puts some bottles in the fridge the shelf fell off and we had to clear up a pot of liquid on arrival. We told Sykes and they didn’t want to help with the lost cost

  Thank you for taking the time to send in your feedback, we have passed on your comments, our maintenance team will re look at the fridge shelf as this had just been replaced. Kind regards Manor Cottages Property Owner

  Reviewed by Tim4.1★May 2024

• "Lovely, cosy cottage in a fantastic location."

  Took about 10 mins to locate the cottage and parking either side of the narrow lane (shepherds row)was easy. Lounge was lovely but did get cold despite a roaring fire so the small heater was a welcomed touch. Fab to have a downstairs toilet. The kitchen was well equipped and only had one hiccup when the fridge door tray fell but thankfully nothing spilt. Rooms were lovely and comfortable. No problem with the dogs in the garden as there were 2 gates before the lane.

  Thank you for your feedback with regards to your stay at Carters Cottage. It's lovely to hear you had a wonderful stay and thank you for the feedback. We would love to welcome you back again very soon. Kind regards Manor Cottages. Property Owner

  Reviewed by Alison3.8★Jan 2024

• "There are some outstanding housekeeping issues."

  Broken blind in kitchen and drawers in fridge door need attention. Microwave would not pass a PAT test as there is exposed metal. Kitchen doors need attention as previously reported. Mattress in bedroom sinks in the middle.

  Thank you for your feedback with regards to your stay at Carter's Cottage. We are sorry to hear your stay wasn't up to our usual high standards and we will pass on your comments to Managed Services for review/action. We hope to welcome you again in the future. Kind regards Manor Cottages. Property Owner

  Reviewed by Judith2.2★Nov 2023

• "Lovely cottage, comfortable and cosy in an excellent location but in need of some very basic maintenance I."

  E. kitchen drawer broken, light not working in utility room and electric blow heater not working Small issues only which wouldn’t prevent us from returning

  Thank you for your feedback with regards to your stay at Carter's Cottage. It's great to hear you enjoyed your stay with us and thank you for providing feedback. We will arrange for Managed Services to look at these points. Kind regards Manor Cottages. Property Owner

  Reviewed by Carole4.1★Nov 2023

• "Rather dark but cosy well equipped ideal location"

  Reviewed by Richard3.8★Oct 2023

• "A very lovely cottage felt at home ideal location and great for the dogs it was ..."

  A very lovely cottage felt at home ideal location and great for the dogs it was very comfortable with all that you needed close to the center of town

  Thank you for your feedback with regards to your stay at Carter's Cottage. It's lovely to hear that you and your furry friend had a lovely time at the cottage and it is located in a great position to view the Cotswolds. Kind regards Manor Cottages. Property Owner

  Reviewed by Nicola5.0★Oct 2023

• "No issue with cottage, which was really good, issue we had was trying to contact ..."

  No issue with cottage, which was really good, issue we had was trying to contact the housekeeping /maintenance query line, we rang the number given twice pressing option 2 and just listened to endless music, gave up in the end and sorted it ourselves

  Thank you for your feedback, we are thrilled to hear you enjoyed Carter's Cottage. We are sorry you were unable to get hold of anyone, this is unusual and we will certainly look in to this thanks to your feedback. We look forward to welcoming you back to the Cotswolds again soon. Best wishes Manor Cottages Property Owner

  Reviewed by John4.4★Sep 2023

• "Being very close to all the amenities in the village is a big plus."

  We did not find the parking a problem. There were plenty of places to park within a few steps of the cottage gate. Our stay was on the hottest weekend of the year and unfortunately we didn’t find a fan until day 3, but there was one available. We were disappointed and surprised to receive an email, only after we had left the cottage, giving details of how we had been expected to leave it. No information about this had been given in the information folder in the cottage. There were a considerable number of jobs requested which ordinarily would have been done by cleaning services, in my experience. Given the surprise email from Sykes cottages at the end of our stay I would be hesitant to book the accommodation again.

  Reviewed by Alvan3.8★Sep 2023

• "We had a great stay at beautiful Stow on the Wold and the weather was glorious."

  Carters Cottage is very pretty with a nice enclosed patio garden to sit in. We parked easily at the top of the lane near the derelict cottage and there was parking on Wells Lane. The cottage was generally well equipped and the beds were comfy but it could do with a bit of a clean. Very dusty in parts, kitchen floor was grubby and we found numerous hairs on the toilet pedestal and plinth into the shower, unfortunately indicating it hadnt been properly cleaned. I'm sorry to have to point these things out but, as a fellow holiday cottage owner who does the changeover personally, I would think this is the minimum to expect to provide for guests.

  Reviewed by Ann3.4★Sep 2023

• "Such an adorable cottage located in the heart of Stow-on-the-Wold."

  I would definitely recommend staying in Carter's Cottage!

  Thank you for this lovely review. We're delighted you enjoyed your stay and look forward to welcoming you again. Best wishes Character Cottages Property Owner

  Reviewed by Julie5.0★Jun 2023

• "Great location."

  Nice little enclosed garden, perfect for one small to medium sized dog. Walls could do with a repaint and carpets a little grubby. Bottom shelf of fridge had been damaged and sellotaped previously. There was no warning of this and we did not spot it had been sellotaped. We filled the bottom shelf then later opened the door and the shelf fell out along with all that was in it. This needs looking at as potentially dangerous. Kitchen well equipped and bathroom very nice. Generally, a great stay.

  Thank you for taking the time to provide this feedback. We're glad you enjoyed your stay, and like the garden and location. We're sorry to hear that there has been an issue with the fridge and this has been reported to the Property Manager. Property Owner

  Reviewed by Tim3.8★Jun 2023

• "Nice cottage with a lovely enclosed garden, in a great location for Stow, no parking at the property, but plenty really close by."

  Could do with providing more crockery/glasses, there were only 2 of us and we were continually washing up. Also, should provide a key for the front door, directly in to the utility room, to save going through the kitchen all the time. Would def recommend the cottage though

  Thank you for your feedback and suggestions. We will pass these onto the Property Manager. Thank you for recommending, we hope you enjoyed your stay. Best wishes Character Cottages Property Owner

  Reviewed by Philippa4.4★Apr 2023

• "Oh what a disappointment!"

  What was shown in the information as a relatively bright and sunny cottage turned out to be a dark and poorly maintained building. Being surrounded by other buildings little natural light entered the lower rooms and we had to have the lights on all the time. For us the worst thing we discovered was the erratic heating with a controller that was not working. The radiator in the double room was out of action completely. As for the king bed room, it was like an oven, and the bed should have been replaced long ago. There is nothing worse than sleeping on a worn mattress. The promised log for the fire were absence. The instructions for use of the television were totally inaccurate as it had to be turned on at the back, not by the controls. We did contact the agent on the Sunday of our holiday and they visited on the Monday but apart from a delivery of logs there was nothing that could be done during our visit. There was also the dirty oven and the mould on the shower tray. I think what made us laugh, and not for a good reason, was the comment by the owner that dog should not use the garden as a toilet, this from a supposedly "dog friendly" cottage ! Pauline Tillett

  Reviewed by Pauline1.3★Apr 2023

• "We arrived at Carters cottage after a long journey only to find the garden was full of dog dirt, when we entered the cottage we found there was dried dog dirt on the kitchen floor and it was obvious that the floor had not been mopped as there was a broken mop head in a bucket outside the door and the handle was put away in a cupboard."

  We mended the mop and before unpacking mopped all the kitchen floor - the water was extremely dirty. The oven was dirty with oil spills on the bottom which again we had to clean before we could use. The TV didn't work, we followed all the instructions but could not get it on, we even went out and bought new batteries for both remotes but it still would not work. The shower tray needs a good clean, probably needs bleaching to get rid of the mouldy edges. When i took the throw off the bed to fold up the underneath side was dirty. The whole cottage could do with a deep clean instead of just a quick clean on a change over day. We noted that the Owners live in America, it might be advisable to get a Housekeeping agency involved to do checks on the Cleaners as the cottage itself is in a good location, close to all the shops and restaurants.

  Thank you for taking the time to provide this comprehensive feedback. We are so sorry that the cleanliness at the cottage was not up to our usual high standards and can only apologise for the inconvenience caused. We wish you had contacted us during your stay as these issues could have been resolved there and then, but please be assured that your feedback is now being addressed by the Property Manager. We can confirm that the TV is now working, and the property has had a deep clean. This feedback is very helpful to us as a team and I am truly so sorry you had these issues Best wishes Character Cottages Property Owner

  Reviewed by David1.9★Apr 2023

• "Great idyllic place to stay in a great location."

  The only criticism I had was the windows in the bedrooms need to be able to be opened. I did manage to open one of them but levering it with a table knife. I wanted to air the room during the day but this was not easy as I would say its never been opened before? Also the bed mattresses really needs to be renewed. We are not big people but we were laying in dips. Other than that the place is great. Oh also a key for the back door would have been handy as we would have brought the dog in that way instead of the kitchen. The tilled floor would have been perfect. Again thank you for the stay.

  Thank you for taking the time to provide this feedback. We're delighted you loved the cottage and location. Thank you also for highlighting some issues - these have been passed on to the Property Manager for review. We hope to welcome you again. Best wishes Character Cottages Property Owner

  Reviewed by Stephen3.4★Apr 2023

• "We had a lovely week in Carter’s Cottage."

  Quaint and cosy and easily within reach of all that Stow has to offer. Although there is no dedicated parking, we could always find a nearby spot at either end of Shepherd’s Row. The cottage is really comfortable with a well equipped kitchen but a few more knives and ovenproof dishes would have been useful. Stow is ideally placed for exploring the Cotswolds and we went to just about everywhere. I would recommend Bourton-on-the-Water - so pretty and Moreton In Marsh, especially on a Tuesday when there is a great market. We went to the King’s Arms and The Sheep for evening meals, both dog friendly and we used the Indian Takeaway and Greedy’s fish and chips, both highly recommended. All in all a great week and the weather was kind to us too. A bonus in early February.

  We are so pleased that you enjoyed your time at Carter's Cottage. The detailed feedback is very much appreciated. Best wishes, Character Cottages Property Owner

  Reviewed by Sandra5.0★Feb 2023

• "Lovely cottage, thank you."

  A couple of thoughts: bringing in logs tricky with no dedicated parking, serious challenge if you're not physically fit and pretty strong. Maybe provide some for purchase from the garden bin store? We had actually selected that we needed parking but clearly that filter was lost in transit and we didn't spot the error. Sykes or Snaptrip issue? Also - really small thing but easily remedied! - there was no salt. We always carry a pack of essentials, but had stopped salt because it's always there... oops!

  Thank you for your feedback. We are pleased that you enjoyed Carter's Cottage and we appreciate your comments/suggestions. Best wishes, Character Cottages Property Owner

  Reviewed by Claire5.0★Jan 2023

• "Everything lovely except we had no logs (as promised) and house very chilly on arrival."

  Beautiful and characterful house otherwise, superbly equipped in perfect location for Stow. Monarchs Way on doorstep for dog walking and all facilities 5 minutes walk away with some great pubs, restaurants and tearooms. Really appreciated all the maps and info of the area, a thoughtful touch. Thought parking would be an issue but you can unload on Shepherd's Row outside house and park easily and safely on Shepherd's Way (75 metres away), although we never found room on Well Lane (20 metres away) as there is a lot of building traffic

  Reviewed by Sally5.0★Nov 2022

• "Great Cottage - Short walk from centre of town."

  Comfy beds and no street noise. Only down side is the car parking - Free but need to find a space on street about 50m from cottage. Would stay again.

  Thank you for your feedback on Carter's Cottage and we hope you stay again soon! Character Cottages Property Owner

  Reviewed by Darren4.4★Sep 2022

• "We had an absolutely wonderful stay at Carters Cottage."

  The gentle ambience and cosiness and comfort there make it such a cheerful place to stay. It’s perfectly located in the village. It’s quiet and private and has a lovely garden area perfect to sit in on a warm summer evening. It was fresh and clean when we arrived. We love Carters Cottage and highly recommend it.

  Thank you for providing us with such lovely feedback on your stay. We are so glad to hear that you enjoyed your time away at Carter's Cottage and hope to welcome you one day again in the future. All the best, Character Cottages. Property Owner

  Reviewed by Anthony John5.0★Aug 2022

• "Fabulous cottage in great location."

  Only improvement would be comfortable outside seating for four. We would certainly rent this cottage again.

  So pleased you had a lovely stay in Carter's Cottage. We appreciate your comments with regards to the outdoor seating and will look in to this. We very much look forward to welcoming you back in the future. Thank you for the feedback. Best Wishes, Character Cottages. Property Owner

  Reviewed by Lelia5.0★Aug 2022

• "Great Position on a quite side road, just 5 mins walk to the high street"

  Thank you for your feedback. We're glad you enjoyed your stay and found the location so convenient. Property Owner

  Reviewed by Sean5.0★Jul 2022

• "Carters cottage is lovely but smaller than expected and due to small cottage windows it can be pretty dark even when the sun is shining in the garden."

  The kitchen is impacted most by this which is a shame. Mostly clean with a couple of disappointing exceptions like the kitchen bin and amount of visible dust. Upstairs bedrooms are good size (comfy bed) with a really decent bathroom and shower. The downstairs bathroom is also really practical. Watch out for the stairs though. Overall we had a lovely break here particularly enjoying the garden and five star location.

  Thank you for providing this feedback - we're glad you enjoyed the cottage and garden, together with the location. Thank you for bringing the minor issues regarding cleanliness to our attention which we will certainly pass on to the housekeeping team. We hope to welcome you again. Property Owner

  Reviewed by Roisin3.8★Jun 2022

• "A perfect weekend in a traditional character cottage."

  Before we arrived we were a little concerned having read the previous negative feedback however we needn't have been worried as the cottage was lovely! Super-comfy beds with nice bedlinen, well-equipped kitchen, cozy lounge and in such a fantastic location with great local walks and fab dog-friendly pubs on the doorstep (Kings Arms and The Sheep our favourites). Great weekend in a great cottage. Thank you.

  Thank you for taking the time to leave such a nice feedback, We are delighted you enjoyed your stay and look forward to welcoming you again soon. Character cottages Property Owner

  Reviewed by Fran5.0★Jun 2022

• "On arrival to the cottage we found it difficult to find as the name plate was faded and hidden behind the gate, stairs were steep and slippy, dust and cobwebs in down stairs toilet and chandelier over the dining table also was dirt in kitchen, cabinet door on left of sink was hanging off, fridge door had a broken shelf, bin lid broken, also no cleaning products or bin bags left, the heating was not working, the thermostat was flashing all the time, generally it needs a deep clean and maintenance, no welcome pack for the price we paid we expected a higher quality accommodation."

  Reviewed by Elizabeth2.2★May 2022

• "The location was perfect."

  Upstairs was clean with fresh bedding and towels, although there was a broken bedside lamp that had just been left on the floor. The biggest disappointment was the kitchen. Cupboard doors were hanging off or didn’t close properly, the drawers did not fit and dropped each time you opened them. We appreciate the property is old and has character but don’t expect to have to wash every utensil or item of crockery before it can be used, because it is dirty. We were asked to leave the property as we found it, I believe we left it in a better state. This is the first holiday cottage I have stayed in that didn’t have any sort of welcome pack, such as milk and a few tea bags or coffee. There was no mention in the details about parking, some advice or guidance would have been useful. Overall very disappointed with Carters Cottage and Sykes.

  Thank you for your feedback at Carters Cottage. I'm really sorry to hear the cottage wasn't up to our usual high standards during your stay. The Housekeeper has advised the cupboards have been fixed and all kitchen equipment crockery and utensils have been cleaned. With regards to the welcome pack, i can only apologies if this was not in place for your arrival. Again the Housekeeper has been spoken to. Property Owner

  Reviewed by Sarah1.9★Jan 2022

• "Very cosy and well located."

  Clean and well equipped. We had a lovely stay and would definitely come again and recommend to others. Only a few improvements: could do with matches/ newspaper/kindling to light the fire.

  Thank you for your lovely feedback, we are glad you enjoyed your stay and hope to welcome you back soon. Property Owner

  Reviewed by Isobel4.7★Dec 2021

• "So much to see and enjoy in the Cotswolds and the cottage was ideally placed for the holiday."

  The cottage offered comfort and adequate amenities. Central location to be able to enjoy all that Stow had to offer.

  JanetAug 2020

• "The cottage was beautiful, so cosy, and in a fantastic location."

  JasonJun 2020

• "Great location to Stow on the Wold."

  CharlotteMar 2020

• "The cottage was truly lovely, with stunning walks and a beautiful quintessential Cotswold village, amazing pubs and cafes."

  A particular favourite was Hives.

  SarahMar 2020

• "Great place, brilliant location."

  Very cosy.

  FrazerMar 2020

• "Great location off the main road but really close to the centre of Stow."

  Place was really clean and tidy and a great space downstairs for 4 people. Highly recommend for the price. Vicky

  Dec 2019

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