Green Pump Cottage

24 Customer Reviews

• "It would have been useful to have an information folder giving details of, for eg: rubbish/recycling"

  Thank you for your feedback following your stay at the property. A welcome folder is normally provided in all our properties so we apologise that it seemed to be missing for your stay. We have compiled a new one and this will include all the information required for the property and suggestions for the local area. Kind Regards Manor Cottages Property Owner

  Reviewed by Kate5.0★Oct 2024

• "We enjoyed our stay the house was clean we often stay in Airbnb homes just feel that a few introductions would make the stay that little bit more special , introduction of a how to guide would help with the TV and WiFi services , the addition of shower gel/shampoo and more than 2 cheap toilet rolls would go a long way, also i feel that the cushion infills on the sofas need looked at as they are flat and not comfortable."

  On the positive the bedrooms were very well decorated and the beds were very comfortable , I also loved cooking on the large gas range cooker. The garden was small and neat with lovely places to ear and sit

  Thank you for taking the time to provide us with feedback following your recent stay. We are pleased to hear that you enjoyed your time away and that you enjoyed cooking on the range cooker and were able to make use of the garden for relaxation. We will look to update the welcome folder with guides for the TV and WIFI and ask housekeeping to investigate the sofa cushions. Kind Regards, Manor Cottages Property Owner

  Reviewed by Kate3.8★Aug 2024

• "Lovely rural cottage with everything you need."

  Cosy feel, nice garden area to relax. Could do with some comfier garden chairs for sitting as we had lovely weather to sit out in. Always had hot water, bathroom clean. Cottage is about run down but is a really old property. It's kept in a clean tidy state. Beautiful views across the valley.

  Reviewed by Gaynor4.4★Jul 2024

• "All lovely thank you."

  We reported a couple of maintenance issues ie faulty toaster and flickering bathroom light. We would have found some instructions handy too eg for oven, fusebox and heating, especially when the electricity was tripped by the faulty toaster

  Thank you for your feedback with regards to your stay at Green Pump Cottage. We are so pleased to Hear how much you have enjoyed your stay and thank you for the feedback. I'm sorry you had a little issue with the Oven during your stay, but this is being looked at by the Owner and will be fixed shortly. Maintenance have checked all the appliance you have mentioned and it seems to be fine. We will speak to the Owner with regards to getting some more instructions booklets for the appliances. We hope to welcome you again in the future. Kind regards Manor Cottages. Property Owner

  Reviewed by Hilary4.7★Mar 2024

• "Great cottage."

  Good value for money. Key for us were location, ability for 6 people to stay, cleanliness and possible for one person partially disabled. All were met. For large groups staying there would need to consider that there’s one bathroom, no dishwasher. For disabled people the staircase is quite steep but possible with care. We were fine with these. Location is great to explore.

  Thank you for your feedback with regards to your stay at Green Pump Cottage. It's lovely to hear how the cottage had everything that you needed to enjoy your stay. We would love to welcome you back again in the future. Kind regards Manor Cottages. Property Owner

  Reviewed by Chris4.1★Nov 2023

• "We spent a lovely 4 days in Green Pump cottage ."

  It is beautifully and thoughtfully decorated and we slept well in the village .we needed a bit of help with the heating but called them and it was sorted straight away . Would stay again!

  Reviewed by Nigel5.0★Sep 2023

• "Lovely cottage in a beautiful location we had a very enjoyable and comfortable stay"

  Thank you for this lovely feedback. We're delighted you enjoyed your stay in the cottage and enjoyed the location. Best wishes Character Cottages Property Owner

  Reviewed by Sarah5.0★May 2023

• "Cottage very nice and cosy, but no welcome letter, no bottle of water or flowers."

  Just a small welcome is always very appreciated can also be a personal letter. Wifi was not working perfect, coming and going. Just 2 toilets rolls for 9 days for 4 persons. The first night we found an insect in one of the beds. Ikea cheapest cutlery all different ones and also the plates No frying pan for eggs and bacon. Kitchen Cupboards hydraulic need to be changed as the door does not remain open. Noise coming form the roof the last floor, as there would be mouses running around, very disturbing.

  Thank you for taking the time to provide us with feedback on your stay. We can only apologise for the issues that you have encountered and have taken note of your suggestions for improvement. We would like to thank you once again for providing us with feedback on your stay and bringing these issues to our attention. Best wishes, Character Cottages. Property Owner

  Reviewed by Filippo2.8★Feb 2023

• "Loved our 5 nights in the Green Pump Cottage over Christmas."

  I was really pleased with the Christmas decorations.We had worried that it wouldn’t be Christmassy but it was! Beds & bedding really comfortable. Small criticism would be that on one windy night the draft from the front door was crazy, perhaps a door curtain would help? Also the Apple control for TV was very slow & sticky perhaps a replacement would help. Loved the village shop & breakfast at the cafe was superb. Also dinner at The Great Western Arms on Christmas Eve was a great night. Overall we had a fab time in a beautiful part of the UK. Would highly recommend…. Thank you

  Thank you for your lovely feedback! It's fantastic to hear that you enjoyed your stay at had a lovely Christmas at Green Pump Cottage. We have taken note of your suggestions for improvement and hope to welcome you again in the future. Best wishes, Character Cottages. Property Owner

  Reviewed by Gill4.7★Dec 2022

• "We love Blockley and The Cotswolds."

  Unfortunately this cottage wasn’t up to scratch and a poor comparison to everywhere else we have stayed. Whilst the cottage was tired, worn out and in need of decoration, the main issue was basic cleanliness. Our first job on arrival was to clean, including picking up half eaten toast from the floor. As well as poor basic cleaning, there is general deep cleaning required. For example, the plastic at the bottom of the shower door was dark brown with dirt. There were many examples like this that would be unacceptable to anyone in their own home. So to be frank, we were insulted and angry that we had paid a 4 star price with such a lazy disregard to our experience with the basics. There were also a few other snags, such as the Wi-Fi not working properly that we weren’t alerted to. Overall, a great location in what should be a lovely cottage. But our advice to to go elsewhere, where the guest experience is considered rather than insulted.

  Thank you for your feedback and we are sorry to hear that the property was not up to our usual standards for which we apologise and will take issue with our housekeeping team. Had we been alerted to this during your stay we could of had our housekeeping team return to the property to rectify these issues for you. With best wishes Character Cottages Property Owner

  Reviewed by Martin2.2★Aug 2022

• "The cottage is very well located in a very beautifull region."

  We stayed here 2 weeks with my four children/ teen-agers. We had troubles with the wastes instruction. We had to call sykes twice to have our rubish get away ( after 10 days ). The cottage est very quite and charming, and there are lots of birds in the garden, I love them.

  Thank you for your feedback with regard to Green Pump Cottage, apologies for the difficulties you had with the instructions regarding the waste, we will ensure that this is made clearer. With best wishes Character Cottages Property Owner

  Reviewed by Audrey Tintillier Va3.8★Aug 2022

• "The cottage was lovely and we had a wonderful stay."

  It clean and well looked after, with lots of little touches that really made us feel at home. Great location in close proximity to some lovely Cotswold towns and villages. Thank you very much to the hosts.

  Thank you for your feedback with regard to Green Pump Cottage, we are pleased to hear that you had a wonderful stay. The property is in such a wonderful location from which to explore the area. With best wishes Character Cottages Property Owner

  Reviewed by Sinead5.0★Jul 2022

• "Location was excellent."

  Lovely village. Excellent shop and cafe. Very well located. The house was fine. It had everything we needed but all a little tired. Needs new pans. Urgently needs the seal on the shower screen replacing. Very yellowed and old. A couple of rattan garden chairs would have been appreciated. Tiny metal chairs were not pleasant. Good wifi connection. Generally a very enjoyable holiday

  Thank you for taking the time to provide feedback following your stay at Green Pump Cottage. We're delighted that you loved the house and location. Thank you also for bringing some issues to our attention which will all be noted. We hope this didn't impact on your stay and that we can welcome you back again. Regarding the garden furniture, we are now pleased to advise that there are some brand new deck chairs stored in the shed. Property Owner

  Reviewed by Christopher4.1★May 2022

• "Brilliant property."

  Had everything we needed and very comfy.

  Reviewed by Lucy5.0★Feb 2022

• "Amazing place at a lovely location"

  GeorgiaDec 2020

• "Great location and lovely property exactly what we needed for a weekend away with friends!"

  RebeccaJul 2020

• "Lovely character cottage in a beautiful Cotswold village."

  RafahJul 2020

• "A charming cottage, perfectly clean and well equipped."

  We had a great stay here!

  KatieJan 2020

• "We had a lovely weekend staying at Green Pump Cottage."

  Blockley was a lovely little village with a great pub - The Great Western Arms. The cottage was in a great location which allowed us to be able to explore some of the other pretty villages and towns in the vicinity. I would definitely recommend staying here, it was lovely and clean, decorated tastefully and in keeping with the character of the cottage.

  CharlotteSep 2019

• "Lovely cottage in a great village."

  Very spacious for a good sized group.

  HarryAug 2019

• "Lovely cottage in beautiful location."

  Helpful hosts who arranged all we needed for our stay with a toddler.

  JamesAug 2019

• "Lovely place to stay."

  IwanJul 2019

• "Green Pump cottage is a great place to stay."

  Comfortable, clean, cosy and great kitchen. Breakfast on the terrace was lovely too! Fits 6 people easily. We loved our stay. Blockley is a lovely village too

  RosemaryMay 2019

• "Lovely cottage in Blockley."

  The host's communication was great. Listing as described, would definitely recommend. Thanks again.

  SarahMar 2019

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