East Leaze

43 Customer Reviews

• "Lovely place."

  Will stay again

  Thank you for your lovely feedback, we are so pleased you enjoyed your stay at East Leaze. We shall look forward to welcoming you back again soon. Best Wishes Manor Cottages Property Owner

  Reviewed by Matthew5.0★Oct 2024

• "Fabulous cottage."

  We had a lovely week at East Leaze. Beautiful garden that was an oasis of calm. Very well equipped house - kitchen utensils, crockery etc. Lovely and spacious. Our only comment is that the en-suite bathroom (which we didn’t need to use) had a horrible smell of damp coming from it which did creep into the bedroom if the en-suite door was left open. Overall a really wonderful stay. Thank you.

  Thank you so much for your feedback, we are thrilled that you had such a lovely time at East Leaze. We appreciate your comments about the odour from the ensuite, we will investigate and resolve this on the next changeover. We look forward to welcoming you back to the Cotswold's again in the near future. Best wishes, Manor Cottages Property Owner

  Reviewed by Richard5.0★May 2024

• "Adore this property!"

  Everything was exactly as described, incredibly clean and well equipped. The property was SO comfortable and the dogs really adored the outdoor space. We had one small issue with key box while there and the management company responded immediately and resolved the issue. Excellent customer service and will not hesitate to book this cottage again. The ONLY one downside is that parking on street can be a bit difficult (busy road and can’t always get parked) but that was clearly stated on description so we were totally prepared. Overall an excellent break in a very comfortable and well located property.

  Thank you for your feedback with regards to your stay at East Leaze. It's always so lovely to hear when our guests have a fabulous stay. We hope to welcome you back again at some point in the future. Kind regards Manor Cottages. Property Owner

  Reviewed by Jen5.0★Feb 2024

• "Beautiful property, we’ve been here twice now with family and love it."

  The only issue is the parking and neighbours. We have a 3 year old and 4 month old, so do not feel comfortable loading them into the car on the road with traffic passing by. We momentarily parked the car on the drive and my husband got shouted at by the neighbours. In the end I had to walk the children down the road and load them into the car in another driveway. That was at the end of the holiday so we left on a slightly sour note. Apart from that we had a lovely time.

  Thank you for taking the time to provide this feedback. We're delighted you enjoyed your stay and hope we can welcome you once again to East Leaze. If we can respect that this is their drive, they are happy and so are we. Pulling across the dropped kerb to for loading and unloading is encouraged, which is what we do when visiting the property ourselves. Property Owner

  Reviewed by Megan4.7★Nov 2023

• "Really difficult review, we stayed in the middle of a heatwave but that actually highlighted some of the issues."

  POSITIVES: There's an incredible amount of utensils and equipment in the kitchen, I'm not sure you could ask for anything else! The location is great, very close to the high street. The garden is unbelievable, with someone attending every Wednesday to tend to it for 2-3 hours - it looked beautiful but not great if you've got a nervous dog and some random bloke walks in! We rang the help desk one day and the lady we spoke to was brilliant, dealt with our issue and called back quickly. Couldn't talk highly enough of her help In summary, taking account of the weather being exceptionally hot, we'd still struggle to book again in the summer months as without Aircon and blinds the back half of the house becomes unbearable. It's our 3rd stay in Chipping Campden and we'd probably revisit the other two cottages over this one sadly. NEGATIVES: The back half of the house is dominated by a conservatory with no blinds, so you can't sit out there when it's hot and sunny. The front half dining room should be a snug/second living room to cater for such occasions (whilst rare in Britain to see the sun) The only shower upstairs has a lot of mould, the floors were generally quite dirty, the master bedroom is also at the back of the house so was so hot we didn't sleep in there. The owners have obviously tried to provide a standing Aircon unit, but as the water hasn't been emptied it's green and smells. The picture makes it look like off-road parking, it's not. Theres obviously been some neighbourly dispute as to be honest it wouldn't inconvenience the neighbour as the driveway is huge! When you park on the street, there are bollards on the opposite side of the road so you constantly worry your wing mirrors are going to get hit off. I'd recommend either blinds or a professional Aircon unit to be installed so that space is liveable at the back.

  Thank you for the lovely comments about this very popular cottage. All comments have been taken on board and I'm pleased to say the owners have purchased some lovely new solid teak garden furniture. In regard to the parking, we do advertise online there is free on street parking available for you. We do hope to welcome you back to enjoy the beautiful area. Best Wishes, Manor Cottages. Property Owner

  Reviewed by Steven2.5★Sep 2023

• "We had a lovely week in this charming cottage ideally located close to the centre of this perfect Cotswold village."

  The garden is worth an especial mention. It’s large, stunning & in my experience a very unusual feature for such a central location. The house itself is well appointed & the owners have thought of everything you might need in advance. The bedrooms are all a generous size so it’s a great choice for a larger group.

  Reviewed by Alessandra5.0★Aug 2023

• "A beautiful and very homely cottage equipped with everything you would need."

  The garden is fantastic and you get a brilliant view from the bedroom at the back of the house. Very relaxing stay, thank you.

  Thank you for taking time to leave this feedback. We are delighted to hear that you had a relaxing stay. Best wishes, Manor Cottages Property Owner

  Reviewed by Angela5.0★Aug 2023

• "Lovely cottage in Chipping Campden."

  Close to High Street and facilities. Booked for a nearby wedding and added rest time. Extremely comfortable beds. Managed to park on the road easily. The welcome gift voucher was happily received and put towards some lovely food and drink. Lovely long walks. The dog needed to come home for a rest! Would highly recommend.

  Reviewed by Kim5.0★Jul 2023

• "What a lovely stay only a couple of issues one the fridge door is broken and the ..."

  What a lovely stay only a couple of issues one the fridge door is broken and the floor wasn’t terribly clean apart from that top notch

  Thank you for your feedback. We are pleased that you enjoyed your stay and appreciate you bringing these points to are attention which we will look into. Best wishes, Character Cottages Property Owner

  Reviewed by William4.4★Jul 2023

• "Excellent property would definitely stay again."

  Lots of space , amazing garden, beautiful cottage. A few points I would consider as owner are: There is no cupboard space in kitchen to store food. Fridge is way to small for 6 people and doesn't close properly. I would maybe switch the fridge for a freezer and put a tall fridge under stairs. Some blinds on the conservatory as it gets mega hot! As I said these are only to help the owner, would stay again regardless

  Thank you for your lovely feedback. We are glad you enjoyed the cottage. We have passed your suggestions onto our Property Management Team. We hope we can welcome you back again. Best wishes Character Cottages Property Owner

  Reviewed by Lee4.4★Jun 2023

• "We had a wonderful week in East Leaze but there are a couple of things which could be improved."

  Disappointing the lawn hadn’t been cut for what must have been over 2 weeks. However the garden is stunning with a large patio surrounded by a beautiful stone wall and a well stocked garden. A lack of food storage space is disappointing and the fridge is far too small. I think the chess freezer could be swapped for a lager fridge which would mean shopping less frequently. There were traditional weighing scales which aren’t easy to use, so perhaps upgrading to electronic ones may be more helpful. A Wonky bed in the second front bedroom (not en-suite bedroom) which was very comfortable. We had to chase for the £10 voucher for Fillet and Bone which the management company responded to very promptly. Receiving this was a lovely touch so thank you. The location is very convenient to a beautiful village. The only thing I would say about the conservatory is although it’s lovely to have a bright room, it became very hot during our stay in May half term, so during July/August temperatures could be very uncomfortable. This can’t really be helped as there are no roof openers. But there is an efficient fan and an air cooler device which is helpful.

  We're delighted that you enjoyed your stay at East Leaze, it's a wonderful property in a great location. Thank you for sharing your comments. The gardener comes every two weeks in summer, however recent rain followed by sunshine meant the grass had grown more than is usual. We will take a look at the bed in the second bedroom. The fan / air cooler is useful to have during warmer weather. Apologies that you had to chase the voucher, we hope that you were able to enjoy this. Best wishes, Character Cottages. Property Owner

  Reviewed by Jacqueline4.1★May 2023

• "There should also be a complaint raised with you, and I’m waiting for a callback."

  The listing says a barbecue is available in the garden. We packed lots of barbecue, food and charcoal et cetera so we could have a barbecue on the Kings coronation day. When we arrive, there is no barbecue. Record and the character cottages staff said that should be in the garden undercover. I had already looked, but I doublechecked and confirmed there was nothing there. I did say there was a shed and it might be in there, but it was locked with a padlock and the character cottages team did not have the combination. This was on Friday, and nobody got back to me until late Tuesday. We had to cook all our food inside on the grill which is obviously not what we wanted. Apparently the barbecue was locked in the shed, which means it was all available to us for most of our stay. In addition, we accidentally left our baby’s bib in the airing cupboard of the property. The bib cost around £20 as it is a special waterproof bib for baby weaning. Nevertheless, it weighs hardly anything. We called the character cottages office around one hour after we left the property and noticed we left it. The person on the phone said it was a £15 charge to return it. I am disgusted and shocked by this profiteering of returning paying customers goods. We are talking about baby bib that weighs not much more than a feather, being returned to paying and returning customers of character cottages. Most premium places I have stayed at Wood returned goods like this free of charge, however, I would also I’ve been happy with paying a few pounds to cover the cost. But £15 is clear profiteering. I’ve now had to re-buy the bib. Disgusting. I want to know what is being done with the bib as you all the cleaners now have my property, and I want it back ASAP. Failure to do the right thing will result in poor reviews on any review website I can get my hands on.

  Thank you for your feedback. We apologise that the barbecue was not available for your use at the beginning of your stay. We were unaware that it was not out in the garden. Unfortunately, the web message sent on Saturday afternoon was not received by the local team until Tuesday, so we did not know until then that the barbecue had not been located. If you had contacted us by phone, we could have investigated further on Saturday. Our Housekeeper did search for the bib, but was unable to find it. We were not advised to look in the airing cupboard for it. If it is found at the next changeover we would be happy to return it to you free of charge. We hope that, nevertheless, you were able to enjoy your stay. Best wishes Character Cottages Property Owner

  Reviewed by Dominic2.5★May 2023

• "Fantastic property."

  Very well equipped. Lovely garden. We would most definitely return!

  We're delighted you enjoyed your stay at East Leaze and look forward to welcoming you again. Character Cottages Property Owner

  Reviewed by Lydia5.0★Mar 2023

• "Had a fantastic week in a beautiful cottage."

  Well equipped and excellent location. Was hesitant about parking but no problem finding a slot straight outside.

  Thank you for this lovely review. We're delighted you enjoyed your week at East Leaze and loved the location too. We hope to welcome you again. Best wishes Character Cottages Property Owner

  Reviewed by Susan5.0★Feb 2023

• "Lovely place to stay."

  The cottage was very well equipped, cosy and beautifully decorated. Really enjoyed our short break there.

  Thank you for your feedback. We are so pleased that you enjoyed your stay at East Leaze.Best wishes, Character Cottages Property Owner

  Reviewed by Tim5.0★Jan 2023

• "We had a lovely stay at East Leeze, very warm, comfortable home from home - thank you for the deli gift card that was a nice touch."

  Great location for exploring the Cotswolds

  Thank you for this kind review. We're so glad you had a lovely stay and found it to be so comfortable. We would love to welcome you again. Character Cottages Property Owner

  Reviewed by Kate5.0★Dec 2022

• "Bed is too soft, it put my back out."

  Stairs are steep and layout is not ideal for busy families. There was also little flies around on main floor.

  Thank you for your feedback with regards to your stay at East Leaze. We appreicated all feedback from our guests and will get Housekeeping to check about the flies you found. Kind regards Character Cottages Property Owner

  Reviewed by Clare3.1★Nov 2022

• "It’s a beautiful cottage which has clearly had a lot of care and love put in it to decorate it and make it cosy for guests."

  Unfortunately the cleanliness just wasn’t there. We had an incident where our dog found dried peanuts scattered across the living room floor, so we had to spend our first evening hoovering to ensure it was safe for the dog. The superking wasn’t made up to a twin as requested, which we called about this and the peanuts, annd were told the housekeeper would be with us within the hour and she was on her way. We sat in for over 2 hours till after 7pm for her to arrive. Customer services said well I had refused them to hoover, I had to say this wasn’t possible at this point as we had done it ourselves as it physically wasn’t safe for our dog to be in the house until it had been done! All the pots and pans and plates all had to be cleaned and washed before use. The milk frother with the coffee machine, I don’t think this has ever been cleaned - we couldnt even face cleaning and using that it was so bad. All the light fixtures were covered in cobwebs! I’m still waiting for the agreed refund/compensation to come back!

  Thank you for your feedback on East Leaze. This is a managed property and as such is our responsibility to ensure the maintenance and cleanliness are up to standard. We can only apologise it took so long for someone to come out and rectify the bed situation and for the lack of cleanliness on your arrival. This is far from our usual standards and have since put a deep clean in place, with the property now having dedicated housekeeping team to ensure this doesn't happen again. Best wishes Manor Cottages Property Owner

  Reviewed by Grace2.8★Nov 2022

• "Excellent property, everything you needed."

  The only grumble is the shower didn't match the standard of the rest of the property. The shower rose needed attention, it was rusty and the spray was uneven. A dual control shower would also be better.

  Thank you for your lovely feedback, it's wonderful to hear you enjoyed the stay. We hope you made the most of the area and enjoyed the sites the Cotswolds has to offer. Thank you for advising on the shower, we work tirelessly to ensure the property is up to standard for each guest. This has been noted and action is being taken to remedy this for future guests. Kind regards Character Cottages Property Owner

  Reviewed by Jude4.4★Oct 2022

• "A beautiful Cottage within easy walking distance of Chipping Campden High Street."

  A lovely weekend break for a friend's Birthday. We felt completely at home and the weather was so kind to us. The Cottage was very well stocked with everything you could need. The only thing I would point out is check in is not until 5pm on the Friday evening and check out 10am on the Sunday morning, this does not constitute a weekend, but 1 full day.

  Thank you for providing this feedback following your stay at East Leaze. We're glad you loved the cottage and location and also enjoyed good weather. We will pass on your comment regarding the check in and check out times to the housekeeping team. We hope to welcome you again. Character Cottages Property Owner

  Reviewed by Gina5.0★Sep 2022

• "Nice large garden."

  Plenty of space inside as well. In a great position for the village and walking to other villages. We loved Chipping Campden and the house.

  Thank you for providing us with such lovely feedback on your stay at East Leaze. We are so happy to hear that you enjoyed your time at the property and took full advantage of the beautiful walks that surround it. We can't wait to welcome you again one day in the future. All the best, Character Cottages. Property Owner

  Reviewed by Gary4.7★Aug 2022

• "The family room would benefit from having blinds fitted."

  The barbecue and the courtyard where not as clean as one would have expected. The parking was as described but did prove to be troublesome during our stay.

  Thank you for providing us with feedback on your stay. We appreciate your suggestions for improvement and have taken these onboard for future holidaymakers that visit the property. Best wishes, Character Cottages Property Owner

  Reviewed by Michael4.1★Jul 2022

• "We really enjoyed the beautiful East Leaze property!"

  The house was a wonderful combination of the historical and the contemporary – well-designed and cared for. We found it very clean and it had ample space for the four of us. It was particularly nice to have three bedrooms and three bathrooms. The yard (with many flowers in bloom) was a really large and special space that we made good use of – eating our meals, playing games at the table, and sunning on the lawn. The location of the house couldn’t have been better as it was just a few minutes walk to the main street (lovely shops and restaurants), an excellent position to start on hikes out of town, and an easy drive to other destinations. We found parking on a neighbouring street, as there was tree maintenance for a few days in front of the house. Overall, the property was very quiet and peaceful. We did experience the house heating up at the back with all of the windows of the conservatory, but we were visiting during a heat wave, so it was especially warm. There were a few basics that might have been useful to have at hand (laundry detergent, oil and vinegar, and a few spices for example), but otherwise, the organization and general amenities of the house were spectacular. The lockbox system was great for the key. We didn’t require getting in touch with the property manager for help during our stay. We would definitely come back for another visit!

  Thank you for the lovely feedback. It makes us very happy to know that you had an enjoyable holiday and stay and that the weather allowed you the opportunity to utilise all the facilities and enjoy the garden. Best wishes, Character Cottages Property Owner

  Reviewed by Lara5.0★Jul 2022

• "Lovely cottage within a few minutes walk of the village centre."

  Thank you for the lovely feedback. We hope to welcome you back again. Best wishes, Character Cottages Property Owner

  Reviewed by Caroline5.0★Jul 2022

• "1/ The bedroom with the balcony needs to be en-suite 2/ The glass room gets excessively hot so needs either blinds or effective air-con."

  Thank you for the feedback Property Owner

  Reviewed by David3.4★Jun 2022

• "Beautiful house, patio and garden."

  Perfect location

  Glad you enjoyed the house and location. Thank you for the feedback. Property Owner

  Reviewed by Terry5.0★May 2022

• "Excellent well equipped property situated on quiet road 5 minutes walk from the high street."

  Would recommend and would come back.

  Reviewed by Paul5.0★Apr 2022

• "A fabulous cottage which is beautifully decorated and furnished."

  It had every amenity, making our stay very comfortable. The only minor criticism would be that whilst there are two bathrooms, there is only one shower, which didn’t bother us as a family, but might prevent some people booking if staying with friends. We would definitely stay again.

  Thank you for taking the time to leave a feedback, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. Property Owner

  Reviewed by Karen4.7★Apr 2022

• "We enjoyed our stay here."

  Chipping Campden is a beautiful village in the cotswolds. The holiday let was just perfect.

  Thank you for your lovely feedback. We are so pleased you enjoyed your stay and hope to welcome you back soon. Property Owner

  Reviewed by Steven5.0★Apr 2022

• "The property was absolutely perfect for my Mums Surprise 60th."

  Comfy beds, clean, warm and welcoming. We want to come back every year :)

  Thank you for your wonderful comments, it's always lovely to hear how much guests enjoy themselves. We hope to welcome you back again in the future. Property Owner

  Reviewed by Elizabeth5.0★Feb 2022

• "We had a good stay in this lovely property, but there were a few things that could do with improving."

  On the second day a light bulb blew. I reported this and would've been happy to just change the bulb, but there were no spares. I was told that it would be sorted that day, but nothing was done, even by the end of our stay 3 days later. No communication from anyone to say why or apologise. We didn't want to make an issue and it didn't spoil our stay. When I went to get a dinner plate I noticed there were many with chips to the edges and there were even the chip fragments still on the plates themselves. This could've been nasty if accidentally put in mouths. Finally, we stay away in cottages at least 4 times a year and for a property in this price range we were a bit disappointed there was no dryer (or airer to help dry wet clothes). In fairness we didn't check the listing, but in our opinion a dryer is neccesary in this day and age, especially with the wet weather we experience.

  Thank you for your feedback on your recent stay at East Leaze and happy to hear you had a good stay. We can only apologise for the lack of communication that you received from the property managers, and this has been raised with the team. There should always be a supply of light bulbs under the sink, we take every care to ensure the property is left in a good condition and ready for guests. The damaged plates in question have now been replaced. Property Owner

  Reviewed by Natalie3.1★Feb 2022

• "We greatly enjoyed our stay at East Leaze."

  The house was exactly as presented in the listing; spacious, comfortable, beautifully decorated and tons of character! We were in Campden for a family wedding so didn't get to explore the town very much but could see what a picturesque and historical place it was and hope to return in the future. We would certainly recommend this property to anyone visiting the Cotswolds.

  I am so happy to hear you enjoyed your stay with us, thank you for your lovely feedback and we hope to welcome you back soon! Property Owner

  Reviewed by Molly5.0★Jan 2022

• "A lovely cottage, fabulous garden beautiful area."

  LynnJun 2021

• "Excellent place to explore around."

  PeterMay 2021

• "Beautiful cottage in great location ,very well equipped,comfortable beds and massive gardens great for dogs."

  PaulineApr 2021

• "We (6 adults) stayed for a week over the holidays."

  We loved our stay here. The kitchen is extremely well-equipped with plenty of pots, pans, bowls, etc. The quality of the kitchenware is much better than expected and meant that it was a joy to cook every meal. We did not have a car during our stay and managed just fine since there is a grocery store and a few specialty shops a short walk away. We were able to enjoy countryside walks that started and ended at East Leaze. The lighting in the main living space, where we spent most of our time relaxing and playing board games, is lovely due to the solarium-style wall/roof. Overall we had a great time and would stay here again any time of year.

  BenDec 2020

• "We had a wonderful stay."

  The cottage was very clean and conveniently situated in the village, with lots of pubs nearby. The kitchen was really well kitted-out and a lovely garden. The team were really responsive and very helpful.

  SarahDec 2020

• "We really enjoyed our stay in this lovely property."

  Thoughtful breakfast bits left which we really appreciates. We were in Chipping Campden for a friend's wedding so the location was perfect and the town so pretty.

  JenniJan 2020

• "The cottage was beautiful and an awesome home away from home."

  It was well located and super cozy couldn’t ask for anything more. It had a ton of local suggestions and ideas. The garden was spectacular, and it was lovely having coffee in it. Would love to stay here again.

  DeborahNov 2019

• "A brief stay - including a birthday celebration with special friends."

  Caroline And MartynSep 2019

• "Beautiful home and garden in a perfect location."

  Would love to go back one day.

  ChristineSep 2019

• "Beautiful home as a base whilst we explored the Cotswolds."

  Would come back anytime!

  McBurney FamilyAug 2019

• "A beautiful home for two very special and dear friends."

  Cannot wait to book again.

  StephanieAug 2019

• There are no reviews featuring this term Show all reviews