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"Two small things - 1."
We could not find the cottage as Royal Oak Terrace on a plaque on the wall was hidden by overgrown ivy, and the cottage had no name anywhere. As it looked like the picture I remembered we tried the
safety box number which fitted, And 2. only 5 mugs provided. Otherwise,a very happy stay.
Thank you for your comments, we will ask our Managed Services team to rectify these issues. We are glad you enjoyed your stay.
Best wishes Manor Cottages
Property Owner
Reviewed by Gwen4.7★Sep 2024
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"Great location and the cottage delivered on our necessities for a good stay: comfortable beds, well equipped kitchen and plenty of hot water."
I wouldn't say the garden is totally dog-friendly for smaller or shorter dog breeds as the steep steps to the garden were difficult for our pooch to safely navigate (he face-planted more than once). The heating in the lounge couldn't quite overcome the icy cold snap we had at the start of the week so we used the rugs provided. Overall good but we won't come again as we want our dog to enjoy our trips too.
Thank you for your feedback. We have passed your comments onto our Property Management Team, for them to investigate. We are glad you had a comfortable stay.
Best wishes Manor Cottages
Property Owner
Reviewed by Mark4.4★Mar 2024
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"A dear little cottage in a great location - would definitely book again."
Unfortunately parking is a nightmare and it was a shame that the firestick for internet TV had disappeared. The company were quick to respond to a problem with the front door which was appreciated.
Reviewed by Joanna3.8★Dec 2023
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"Lovely, comfortable, clean cottage, perfect for two couples and a dog."
Excellent kitchen, although a few extra dishes and utensils (grater) would be useful. It was delightful sitting in the garden for meals. Great location for shops, eating places, walks and travelling around. Would definitely recommend and hope to return. Many thanks.
Reviewed by Enid5.0★Sep 2023
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"A pretty, well-appointed cottage with lots of thoughtful touches."
The location and setting were ideal for exploring Chipping Campden (as previously mentioned by other reviewers, parking could well be an issue at very busy times - as it happens, we were lucky to find a free space in the same spot every day of our visit). The shared bathroom was somewhat cramped but the shower was excellent and the ensuite bathroom was very nice. We really liked the large and well-equipped kitchen and we enjoyed sitting out at the patio table, where it was peaceful and quiet. All in all, we enjoyed our stay here!
Thank you for your feedback. We are pleased that you enjoyed your time at Royal Oak Cottage and exploring the local area. Best wishes, Manor Cottages
Property Owner
Reviewed by Shajeev4.4★Sep 2023
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"Lovely cottage in a great location."
We found the cottage comfortable with excellent facilities and a good-sized attractive garden. Great kitchen too - and clean throughout.
There were some minor issues with taps needing tightening in their fastenings, a catch needs to be replaced on a bedroom window and one or two of the three toilet seats need tightening up.
Minor issues, but it is these things you notice, particularly when it is warm and you want to open a window at night to allow a breeze.
Thank you for taking the time to provide this feedback. We're glad you enjoyed the cottage and garden. Thank you also for bringing some minor issues to our attention which have been passed on to the Property Manager. Best wishes Manor Cottages
Property Owner
Reviewed by Darren4.4★Aug 2023
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"Great cottage."
Cosy and quiet. Location is perfect with many walks on the doorstep and plenty of pubs and restaurants to choose from in Chipping Campden a short walk away. Kitchen is a great size with all the equipment you need. Highly recommend and will definitely come back. Thank you.
Thank you for your lovely feedback, it's always nice to hear how much guest's have enjoyed staying with us and making the most of the lovely walks and places to visit in the area. We hope to welcome you back again soon. Kind regards Character Cottages
Property Owner
Reviewed by Tammie5.0★May 2023
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"Lovely little cottage, comfy beds and bedding, well equipped and a nice touch to leave cake and milk on arrival, thank you."
We couldnt find the house manual but it didnt really matter. The only slight downside is that it would have been easier if the garden was enclosed for the dogs. All in all a very pleasant stay.
Thank you for your kind feedback, we're so pleased you enjoyed a warm welcome and had a lovely time at the cottage. The garden is a delightful space to relax (we hope you saw the mention of it not being enclosed in the description). Thank you for mentioning the house manual, we will check that. Best wishes, Character Cottages
Property Owner
Reviewed by Julie4.7★Apr 2023
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"We really enjoyed our stay at Royal Oak Cottage."
It was so charming and well-equipped, including a dishwasher. Cannot fault the cleaning. Beds were comfortable, towels and linen were excellent quality. Dog-friendly, great location, big garden with outdoor seating, plenty of eating options close by, and also a small Co-op within a few minutes’ walking distance. *Couldn’t ask for more for a cottage rental in the Cotswolds!* We would definitely return another time. Found the booking and key collection arrangements all super-straightforward too. And the neighbour was also lovely! Tip top! :-)
Thank you so for much for providing us with such lovely feedback. It's great to hear that you enjoyed your stay at Royal Oak Cottage and are thinking of returning again! We can't wait to welcome you back and hope it is one day soon! All the best, Character Cottages.
Property Owner
Reviewed by Laura5.0★Aug 2022
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"This was a beautifully presented property, clean and well maintained, in a perfect location, spacious and at the same time cosy and neat."
My only suggestion is that it would be great to be able to fasten the window open in the front bedroom - there is no way of doing this, so the window just swings shut, which in this hot weather is frustrating and uncomfortable. A simple casement stay would solve the problem.
Other than this the house is in excellent condition, and is a prefect base for visiting Chipping Campden and the Cotswolds.
Thank you for this lovely feedback and we're delighted you enjoyed your stay. Thank you for the suggestion re the bedroom window - we will look into this. We hope to welcome you again.
Property Owner
Reviewed by Simon4.4★Aug 2022
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"Cleanliness was disgusting, rubbish bins left full."
Neighbors put rubbish at our door because the cleaning company used the neighbors bins, so we was arguing with the neighbors.
The front and back gardens are a disaster, not taken care of.
Super small TV in the front room.
No TV upstairs.
Blinds don’t fit and close fully.
Overall the owner has led the property go.
Very poor and would neve stay again.
Thank you for your feedback. We can only apologise for the experience you have had during your stay at Royal Oak Cottage. This is not the service or standards that we want to provide our guests with. Please know that we are on hand 24 hours a day to assist you during your stay and would have come out to the property to rectify these issues. We do list the property with one TV in the lounge and you can see from the images the size of the TV, as well as the bedrooms not including one. The garden has now been tended to and we apologise once again for the experience you have had at Royal Oak Cottage. Best wishes, Character Cottages.
Property Owner
Reviewed by Nabela1.6★Jul 2022
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"Great property in brilliant location."
Great interior design and home comforts. Would definitely recommend.
Great you enjoyed the property and the location. Thank you for the recommendation.
Property Owner
Reviewed by Andrew5.0★Jun 2022
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"A comfortable cottage minutes from the town centre."
Exactly as described in the listing. Everything we needed and great we could take the dog also. Thanks and we would come again.
Glad you enjoyed the cottage and it was exactly what you expected. We look forward to welcoming you back.
Property Owner
Reviewed by Geoff4.4★May 2022
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"We arrived to find that the cottage had not been cleaned."
The beds were still left as unmade, rubbish left etc.
This was so disappointing and embarrassing as we had paid a lot for the cottage and had invited our American cousins so not a good start.
This was not helped by the apparent lack of concern that this had happened. We were just told that it had been 'overlooked' !!
Having said that, it was good to be able to get hold of someone at 5pm on a Sunday ( when we should have been getting in to the cottage). The cottage itself is nice though a little basic. The location is absolutely fabulous and the Cotswolds a great place for a holiday.
Thank you so much for providing this feedback. We are very sorry that you encountered these issues on arrival but glad that you were able to enjoy your stay there and that you also loved the location. Your comments have been passed on to the housekeeping team to ensure this will not happen again. We hope this hasn't left a lasting impact and that we can welcome you back in the future.
Property Owner
Reviewed by Helen3.1★Apr 2022
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"This was the second time we have stayed at this lovely cottage."
It is ideal for two couples.
It has a good outdoor space for sunny days.
Perhaps a few more cups and glasses would be good.
Also a note to where the outdoor bins are we couldn’t find them.
Overall a great stay and we look forward to visiting again in the future.
It's wonderful to hear it's the second time you have visited us. It is a good base to explore everything and thank you for the comments about a few more cups and glasses, we will pass this comment onto the owner. We will also check the details about bins are easy to find at the cottage. We look forward to making it a 3rd time in the future.
Property Owner
Reviewed by Elaine5.0★Mar 2022
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"We had a really lovely stay at the cottage and would definitely recommend it as a place to stay."
The house was tastefully done up and had everything we needed. Chipping Campden is a great base to explore the Cotswolds. Thank you very much for the perfect short break!
Thank you for your lovely feedback with regards to your stay at Royal Oak Cottage. It's always wonderful to hear when guest's have enjoyed the cottage/location. We hope to welcome you again in the future.
Property Owner
Reviewed by Philly5.0★Mar 2022
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"We very much enjoyed our stay at the cottage."
It was spacious and comfortable. It was even more enjoyable to stay in as it had been done up from the pictures on the site so was even more well presented than anticipated.
The only things that could improve: the nespresso coffee machine unfortunately did not work so that needs looking at, and due to the rain and weather, the front door was extremely difficult to close and lock, so it may need looking at too.
My only other suggestion would be to provide a few logs for the first fire of the stay as we couldn't find any in Campden when we got there the Friday night and it would have been nice to have a fire that evening on arrival.
But other than that a really wonderful stay and my parents are already planning to book it again! Thank you.
Thank you for your lovely feedback. We are glad you enjoyed your stay and hope to see you again soon.
Property Owner
Reviewed by Rachel4.7★Jan 2022
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