Hope Cottage

31 Customer Reviews

• "Absolutely beautiful cottage."

  We would definitely recommend to family and friends. Thanks

  Thank you so much for your comments. We really do try and make sure that Hope Cottage is a home-from-home for all who come and stay. We work hard to ensure that it is as perfect as it can be. Please come again. Property Owner

  Reviewed by David5.0★Sep 2024

• "Lovely cottage in a fantastic location, photos didn't do it justice."

  The only thing I would say is that the bathroom is ready for an upgrade, the toilet in particular really needs replacing, looks quite grim inside and the seat is very stained. The owners have made the cottage very homely and had everything and more than we needed. Gate lock needs attention too. Thanks for a fantastic stay

  We are delighted to hear you loved the location and the Cottage. We have taken your comments into account regarding the bathroom and improved it, specifically the toilet which has been replaced. It is all sparkling again! The gate is being looked at during the next annual shutdown! Property Owner

  Reviewed by Tracey3.8★Sep 2024

• "We had a fantastic time in Beer."

  The cottage is beautiful, well equipped and close to the beach. My only suggestion would be to refresh the carpet a little. We will definitely return.

  Thank you for your feedback. We are delighted you enjoyed the Cottage and the location. During our next annual maintenance shutdown, we are looking to upgrade the flooring throughout the downstairs and the carpets upstairs. We are constantly looking to ensure that the Cottage is kept looking perfect! Property Owner

  Reviewed by Marzanna4.1★Aug 2024

• "Our holiday was spoilt by a lack of communication from customer services We are ..."

  Our holiday was spoilt by a lack of communication from customer services We are still waiting for the promised phonecall The cottage was gorgeous but the issues we had went unresolved and we weren't listened to Lyme bay holidays were taken over by sykes holidays and the customer care is now very poor

  We are so sorry that you have had issues getting through to Sykes. We have raised this with both Sykes and Lymebay Holidays and have ensured that there is a contact number for Lymebay Holidays within the guest manual which is left in the Cottage. Property Owner

  Reviewed by Debra5.0★Aug 2024

• "Absolutely lovely cottage!"

  Stunning garden, very clean & ideally located. Everything you could need, although as a result, no cupboard space for food in kitchen at all. Kitchen hot water tap very hot & could do with a much lighter/thinner duvet in main bedroom during the summer. My only real grip though is the £30 charge to have anything you've forgotten, posted is ridiculous. Otherwise, a perfect holiday home.

  Thank you so much for your kind words regarding Hope Cottage! We have now been through all the kitchen cupboards (Oct 2024) and make more space for storing food. We do hope this helps. Property Owner

  Reviewed by Richard4.4★Aug 2024

• "A lovely cottage in a super location."

  No complaints about the property at all. I felt that the communication regarding the parking permit could've been better. Other than that we had a great holiday.

  Thank you very much for your positive comments about the Cottage. We have spoken with Lymebay Holidays/Sykes about making the instructions clearer regarding the parking permit and we hope this helps. Please be aware that there is a contact number for Lymebay Holidays in the guest manual left in the Cottage which can be used for queries like this. Property Owner

  Reviewed by Rimute4.7★Jul 2024

• "Super cottage - great position with beautiful garden and everything you could possibly need."

  Thank you for taking the time to write a review. We are so pleased you enjoyed your holiday in Hope Cottage. Property Owner

  Reviewed by Caroline5.0★Jun 2024

• "Best rental property we have stayed in everything you required was there beautifully maintained garden an cottage lots of extra touches with decor everything matching with theme of cottage excellent welcome pack an this is a property we hope to visit many more times thank you for a lovely stay."

  Thank you so much for taking the time to write these lovely words! We are so delighted you enjoyed Hope Cottage so much and that you appreciated all we have done to make your holidays special. We look forward to seeing you again!! Property Owner

  Reviewed by Karen5.0★Jun 2024

• "Beautiful charming property inside and out, decorated to a high standard, exceedingly well equipped, and ideally located!"

  Thank you so much for your feedback. We really strive to make Hope Cottage a true home-from-home and are delighted you agree! Property Owner

  Reviewed by Vicky5.0★Jun 2024

• "In all weathers we find that Hope Cottage is the perfect cottage for a blissful holiday."

  .It is extremely comfortable and very well equipped..The pretty garden and outside space is a wonderful bonus. Located close to the high street and the beach, with parking for both a small car onsite and a second vehicle in the carpark opposite Hope cottage is a warm, comfortable, relaxing haven for every age group. Highly recommended.

  Thank you for being very regular guests! We are delighted you enjoy Hope Cottage so much and we look forward to welcoming you again soon. Property Owner

  Reviewed by Cheryl5.0★Jun 2024

• "A lovely little cottage in a great location."

  The welcome bag of treats was a nice touch. 10am is very early to have to be out on a Sunday morning though!

  Reviewed by Caroline5.0★May 2024

• "Beautiful and convenient location, with perfect accommodation."

  Great sun trap of a garden, perfect for the dog, and all facilities made for a fantastic stay. Handy for the beach and the coastal path for plenty of walks, and a couple of local shops to keep sticked up on essentials.

  Reviewed by Tom5.0★May 2024

• "Fabulous cottage!"

  Perfect location, great facilities and the welcome pack was wonderful after our long drive. We will definitely look to book this cottage again.

  Reviewed by Joanne5.0★Mar 2024

• "I love staying at Hope Cottage, it’s my 2nd time in 4 months."

  Lovely and clean, has everything you need for the stay and good to have the parking permit for across the road.

  Reviewed by Tracey5.0★Mar 2024

• "A delightful stay in a perfect country cottage"

  Reviewed by Fay4.7★Feb 2024

• "Wonderful place to stay."

  Very comfortable and clean. Welcome bag a lovely treat and lots of information available. I would suggest a Smart tv as those with accounts for Netflix etc could access for those rainy days, especially during the winter months. I was disappointed there wasn’t an option to order logs for my arrival, but this is a small request during winter months when you don’t want to drive out to find some. All in all a lovely peaceful stay during December when the rest of the world is going crazy Christmas shopping!

  Thank you for such wonderful feedback. We can confirm that we have now provided an Amazon Firestick to enable guests to access Amazon Video, Netflix and other 'On-Demand' services. We hope this helps when the weather is not perfect! January 2024 Property Owner

  Reviewed by Tracey5.0★Dec 2023

• "A great little cottage, very comfortable."

  We missed having access to Netflix on the rainy evenings.

  Thank you for your suggestion. We can confirm that we have now provided an Amazon Firestick to enable guests to access Amazon Video, Netflix and other 'On-Demand' services. January 2024 Property Owner

  Reviewed by Lee5.0★Oct 2023

• "Great!! The cottage is lovely, well equipped and very comfortable, beautiful location, Would recommend"

  .

  Thank you for your wonderful feedback! Property Owner

  Reviewed by Lynne5.0★Sep 2023

• "It was a lovely cosy cottage in a perfect position with a very well equiped kitchen and comfy beds."

  The welcome bag was a lovely treat which we appreciated.

  Reviewed by Sally5.0★Jul 2023

• "This was the most perfect holiday cottage for us and our two dogs."

  We loved the village which had all the amenities you needed. The garden was so beautiful and accommodation so comfortable. A home from home. Thank you for letting us stay

  Reviewed by Steve5.0★Jul 2023

• "Hope cottage was beautiful, the welcome pack was a nice surprise, very comfortable bed, lovely position to walk out to the beach with the dog."

  Everything you need is there. Downside with the arch at the gate I am 5’9 and kept catching my head, gate doesn’t lock properly, had to watch the dog on his own in the garden.

  Thank you for your feedback. Our gardener has now adjusted the arch above the front gate and also has pruned back the plants over it. We have also adjusted the latch on the gate so that it is fully functional again. With thanks for taking the time to write your comments. Property Owner

  Reviewed by Andy5.0★Jun 2023

• "Lovely cottage, comfy bed, very clean."

  Front door lock drove me mad as the lock needs replacing and it was always difficult to insert the key from outside as the slim key rarely lined up with the lock. Also, the front gate latch needs re-fixing as it does not latch easily unless you lift the gate whilst closing. With a dog that's crucial!

  We're pleased to hear that you had an enjoyable holiday. Thank you for making us aware of the issues with the door lock and gate latch, we will ask our maintenance team to take a look. The Lyme Bay Team Property Owner

  Reviewed by Barry4.7★May 2023

• "Blissful Hope Cottage!"

  Thank you for yet another extremely enjoyable holiday in your comfortable holiday cottage. Everything you could possibly think of is provided. Very comfortable beds for a good night's sleep after walking the coastal footpaths. Enjoyed sitting and eating outside in the pretty garden. Will definitely be booking again!

  Thank you for coming back to Hope Cottage again!! It’s so lovely to read your feedback as we do try and make sure the Cottage is a home-from-home. We are so pleased you had another good holiday and we very much look forward to welcoming you back again. Property Owner

  Reviewed by Cheryl5.0★May 2023

• "Lovely cottage in a lovely village."

  Weather was kind, which made it even better. Beautiful coastline, friendly locals, what more could you want. Smugglers Kitchen a little gem.

  Thank you for taking the time to submit feedback and we are delighted to read you had a good holiday at Hope Cottage! Property Owner

  Reviewed by Nigel5.0★Apr 2023

• "Spot on, comfortable quintessential stone cottage, homely tastefully dressed, kitchen fully perfectly equipped, thoughtful goody bag on arrival, clean everywhere , bed linens all good, front Garden so full/tended pretty safe for our dogs with supervision."

  Position great only seconds shops/pub slow walk ten minutes wonderful beach/sea. Car park safe behind cottage just big enough for our Volvo C40 so very happy with everything great property, envious of lucky owners

  We were so pleased to read your great feedback. We work really hard to ensure that Hope Cottage is a comfortable as possible so as to give everyone stay there a wonderful time. Thank you for your words. Property Owner

  Reviewed by Sue5.0★Apr 2023

• "Just perfect"

  Many thanks for your feedback. It’s great to read that everything was perfect for your stay. Property Owner

  Reviewed by Faye5.0★Apr 2023

• "Wonderful homely cottage which is well equipped, they had thought of everything."

  I thought it was perfect for us.

  We are delighted to read that you enjoyed your stay in Hope Cottage. We are very proud of it and endeavour to make sure it is a comfortable as possible for everyone staying there. Property Owner

  Reviewed by Jane5.0★Mar 2023

• "Superb. If I was to have a holiday cottage I would use this as a prime example."

  If I had to find fault (this is really minor) I would not have the travel guide leaflets in such a prominent position.(as i say a really minor thought) A beautiful very well thought out home. Thank you for sharing it with us.

  Amazing feedback! Thank you so much for taking the time to write this. We really do take onboard all that is written and look closely at suggestions. We will be looking at the positioning of the leaflets when we are next there. Thank you! Property Owner

  Reviewed by Patrick5.0★Feb 2023

• "This is an ideal cottage for exploring this area."

  The village itself has everything you could need although the welcome pack was very good for getting us started. The dogs loved it and the enclosed front garden was safe and interesting enough for them. Good places to eat in the village and a short walk down to the beach. The cottage had everything we needed and was very comfortable. Our car (Renault Scenic) fitted the parking space perfectly although the car park is just across the road anyway. Overall a really lovely place to stay.

  Thank you for writing your feedback. We do value all comments made and act on any suggestions. We are delighted you enjoyed your stay. Property Owner

  Reviewed by Rick5.0★Nov 2022

• "Main concerns were the rules your company set for staying in the property."

  You seem to have kept to all the covid rules regarding bedding, bins, and general cleanliness even though covid had been relaxed. When I go on holiday like most people I want to get away from changing the beds , doing housework and putting the bins out, your rules we very strict as in saying we would be charged for not doing so , this is why I would not recommend your company , it’s such a shame as we enjoyed the property very much. Sue and Steve

  Thank you for your comments regarding your time at Hope Cottage. We are sorry that there were several things that didn’t sit well with you but we so hope that they didn’t detract from the holiday you had. Property Owner

  Reviewed by Stephen4.4★Sep 2022

• "I have stayed in Hope Cottage with different family members many times over the past 18 years."

  This year the cottage is better equipped than ever before. The beds are more comfortable than any I have slept in. Everything possible has been thought of and provided. We could not have been more happy with our holiday home. Thank you!

  Thank you so much for not only returning so many times to Hope Cottage but for taking the time to write such lovely feedback. We are delighted that you have chosen to book again next summer and if there is anything you feel might improve the cottage further, please do write it in the visitors book and I will action it. With grateful thanks for your loyalty and for loving your holidays at Hope Cottage as much as we do!. Property Owner

  Reviewed by Cheryl5.0★Sep 2022

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