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"Accuracy of the listing - I didn’t give a big smiley face because we didn’t know there were a few more steps than those shown in the picture."
Normally this wouldn’t be a problem, but our friend uses a powered wheelchair so to charge it we had to get it up the steps and our friend had to walk(slowly) up to the lodge.
Using the hot tub was great and the decked area is a great space. Can I suggest some outdoor (plastic ) glasses and plates to be used with the hot tub and if eating outside in the summer- don’t want to break glass on the decking.
The double bedroom with en-suite was lovely!
Can I suggest a door stop behind the en-suite door to stop the door handle catching the wardrobe door.
Parking spaces are a good size. Maybe a turning area between 6 & 5 Vally View……just an idea.
We had a lovely stay and would return. Our feedback is positive with just some ideas you might like to look at.
Reviewed by Lesley4.7★Nov 2024
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"First class all round
Only one small niggle, couldn’t find a rack for the ..."
First class all round
Only one small niggle, couldn’t find a rack for the grill
Every else was fantastic and will be coming back
I can't wait to welcome you back to stay with us again in the future Graham, I am delighted that you loved your stay at 4 Valley View. Thank you for letting me know about the grill rack, much appreciated, I have passed this to our housekeeping team to rectify, my apologies this was not done prior to your arrival.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Graham5.0★Oct 2024
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"Beautiful property."
Well maintained. Can't think of anything negative!
It is wonderful to hear how much you enjoyed your stay at 4 Valley View, thank you so much for leaving us such a lovely review. I hope you will return in the very near future!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Christine5.0★Sep 2024
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"The lodge was well equipped and very comfortable and cosy and we really enjoyed our stay."
A nice touch was the hot tub….especially welcome after we had enjoyed exploring the beautiful coastline, particularly at Polperro and Fowey and taking the ferry across.
We thoroughly enjoyed the local golf course at Looe and the coarse fishery at Bakes.
The lodge was in a great location central to exploring lovely North Cornwall.
What a lovely review Pauline, thank you so much, it's wonderful to hear all your experiences! It sounds like you had an action packed stay! We look forward to being able to welcome you back to see us again very soon!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Pauline5.0★Sep 2024
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"We were delighted with 4 Valley View and immediately felt very at home."
It was a pleasant surprise to find such a modern well-equipped and well furnished lodge. It was clean and looked almost new. The furnishings and fittings are all excellent quality. Delighted to find shaving sockets in both bathrooms for toothbrush charging and the usb plug sockets next to each bedside table and in the kitchen were really useful, little things like this make it stand out from other places. Having a separate boot room/utility area with a washing machine and sink was an unexpected bonus - I’d have packed laundry supplies if I’d known so it would be useful to mention the washing machine in the property description. The site itself was well kept and very quiet. We really enjoyed the peace and quiet with only birdsong to break the silence. The hot tub was spotlessly clean and very relaxing to use. We used the on site Old Mill Restaurant on a couple of occasions, the food was good and despite one occasion when they were clearly very short of staff, the service was good and we received a complimentary round of drinks to make up for having to wait a long time for our meals. We’d definitely book this lodge again, it really is lovely!
I am so happy to hear that you had a lovely surprise when you stepped through the doors of 4 Valley View for the first time! It is so wonderful to hear that you loved the lodge and surrounding countryside, we love it here too! Please hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Samantha5.0★Aug 2024
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"Amazing holiday the lodge exceeded all our expectations."
We especially enjoyed the hot tub. We had one meal out at the site restaurant, food and service excellent. Site setting amazing and very well maintained can’t fault it.
I absolutely loved reading your amazing feedback Debra, it's just wonderful to hear how much you enjoyed you stay at 4 Valley View! I was also so pleased to hear that you were able to come down and sample the tasty food at our stunning restaurant! Please hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Debra5.0★Jun 2024
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"This was a lovely spacious lodge in a very peaceful location."
The lodge was very comfortable and equipped to a high standard with dishwasher and washer dryer. The hot tub was great, just outside the lodge door, and was checked daily without disturbing us. The outside decking was well thought out with comfortable seating (cushions stored in the lodge) both in the shade and in the sun. I would recommend this lodge.
Thank you so much for your amazing feedback Elaine, it's wonderful to hear how much you loved your stay at 4 Valley View and that you took full advantage of the extra large decking and gorgeous hot tub! Hopefully we will be welcoming you back to see us again very soon!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Elaine5.0★May 2024
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"Incredible property in a fantastic setting, the local restaurant is brilliant also."
Perfect for a quiet relaxing getaway
My only downside, although a personal one, the double mattress was a bit soft for my aging back
Thank you so much for leaving us your wonderful thoughts after your stay at 4 Valley View Simon! Despite the problem you had with the firmness of the mattress, I hope you will be back very soon, to enjoy another peaceful and relaxing break at our beautiful resort.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Simon4.7★May 2024
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"The listing doesn't do it justice."
It should also state that the kitchen is fully equipped and there is a utility room.
The lodge was amazing and we really enjoyed and will definitely be coming back.
What a wonderful review Emma, thank you so much! It's fantastic to hear that you loved your stay, hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Emma5.0★May 2024
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"An amazing find and would definitely come back for future stays."
Highly recommend
Thank you so much for leaving your lovely feedback Zoe, I am delighted you loved your stay at 4 Valley View and hope you will be back again very soon!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Zoe5.0★Apr 2024
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"No"
Reviewed by Andrew4.7★Mar 2024
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"Fantastic so comfortable and welcoming home from home , we will be back."
I am absolutely delighted that you loved your stay at 4 Valley View, Julie We really appreciate you leaving us your thoughts and look forward to being able to welcome you back in the very near future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Julie5.0★Dec 2023
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"We loved our stay, beautiful lodge in a beautiful location."
Maintenance was fine too. Marked ‘Facilities’ down slightly as, maybe due to being a new property, caught us out not having things like salt, cooking oil, kitchen roll, surface cleaner etc. It would have helped saying in the description that these things were NOT provided. Only two of us, but not enough crockery for 4 staying to be able to use dishwasher effectively. Small points really, it was a fabulous lodge to stay in, very comfortable. Thank you.
Thank you so much for your feedback Alan, we really do appreciate you leaving us your thoughts. I am so happy to hear that you loved the lodge and enjoyed your stay! Unfortunately, as I mentioned to you during your visit, the lodge is self catering accommodation, therefore we do not provide salt, cooking oil etc. We do however provide you with an 'emergency pack' to help you through your first night, in case you have forgotten anything. Thank you for your suggestion of provision of more crockery, I have passed this to our Guest Service Manager to look into. I hope despite these small issues you will come back to stay with us again in the near future, as we would love to welcome you back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Sue4.7★Sep 2023
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