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"The property was spotlessly clean, some of the kitchen utensils could do with being replaced, one of the knives the blade came out of the handle when used and the roasting tin was marked and rusty."
The beds were comfy and the property was a very good size and it was very quiet considering the pub was only a few feet away from us. Would definitely recommend this property and the park to friends. The indoor pool was also very clean and the water temperature was perfect.
Reviewed by Lydia4.4★Oct 2024
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"All good we stayed at this accomidation for several years now."
All clean and tidy, facilities all great but never found beds uncomfortable but that's my back problems.
Ideal place stay and I would recommend and I will be booking again. Many Thanks.
Many thanks for your lovely review. We are delighted that you enjoyed your stay again in Cornwall at 2 Manorcombe and look forward to you returning anytime. Very best wishes The Allen Family
Property Owner
Reviewed by Paul4.7★Sep 2024
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"The beds were extremely uncomfortable and I actually ended up in a lot of pain from half way through the first night which then obviously effected the rest of our holiday and resulted in us leaving a night early , no where on your advertisement was it clear that the few things there were for kids to do were not included in the price for a holiday that cost just short of £1000 there was little to do on half the days the restaurant isn’t open or opens to late and can’t even get a breakfast , there was no evening entertainment at all and for the price i didn’t expect check in to be so late especially when you want people out by 10 so your really paying £1000 for only two days with nothing to do except swim ."
I was so excited when reading about this place but have been very disappointed as have my kids , we are not hard to please but we have been other places and even the basic camp sites we have stayed at had more to offer at a fraction of the price
We are so sorry to hear that your stay at Manorcombe 2 was not to your satisfaction and did not meet with your expectations, as ensuring we give our guests the best possible holiday experience is of the utmost importance to us.
With regard to the beds, accepting comfort is a personal preference, they are of hotel quality thus ensuring full compliance.
Honicombe Manor is an independent, leafy holiday site set deep in the Tamar Valley in a designated area of outstanding natural beauty. Our letting agents site describes the onsite facilities available as, indoor and outdoor swimming pool, gym and tennis courts in addition to this, there are equipped children's play park areas. As we subscribe to these leisure facilities they are available to our guests at no additional cost. The tennis courts attract a refundable deposit and a small charge to hire rackets if guests prefer not to bring their own. The games room states some charges apply on our letting agents site. The onsite Honicombe Arms Pub [no times stated on letting agent site] is open from 12 noon until the evening daily in high season and varying times in the lower seasons.
There is entertainment provided on some nights throughout the year, however, we do not specify this on our letting agents site as dates and times vary.
With regard to the cost of your holiday, we do not currently offer short term breaks during the high season, therefore the cost would have reflected a seven night stay, which of course you would have been entitled to have, should you have opted to do so.
The check out time of 10am is consistent with many national holiday sites and the check in time of 4pm is a standard time as this allows for our housekeepers to do the turnaround on changeover days. As your booking was a weekday arrival and should you have contacted our letting agents prior to arrival, we would have been happy to have arranged for an earlier check in time for you.
Fortunately, with the majority of our bookings, our guests leave the property in a very acceptable manner. Unfortunately our housekeeper forwarded us a photo which did not reflect this following your stay.
We hope this provides you with a better understanding
With kind regards and best wishes The Allen Family
Property Owner
Reviewed by Crystal2.8★Aug 2024
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"This is the 3rd time at Honicombe Manor and the 2nd time at Manorcombe 2."
A perfect base for family adventures in Cornwall, so handy having a pool and games room on site. We'd definitely book again. Thank you
Thank you so much for your feedback it is so appreciated and invaluable to us. We are delighted you enjoyed your stay again at Manorcombe 2 and look forward to your return in the future. With very best wishes The Allen Family
Property Owner
Reviewed by James5.0★Apr 2024
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"Clean and comfortable, a perfect base for a family break in Cornwall with the added benefit of the on site facilities."
Thank you very much!
Reviewed by James5.0★Oct 2023
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"We loved our stay here."
The kids loved the pool and it was so easy to book. Lovely to have scones and milk on arrival. Really comfortable stay, would definitely recommend.
Very many thanks for your lovely review. We are delighted you enjoyed the pool and your stay so much. Your comfort and enjoyment are paramount to us. Very best wishes The Allen Family
Property Owner
Reviewed by Sara5.0★Oct 2023
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"This is 2nd or 3rd time we have stayed at number 2 and as all ways excellent property first class."
Clean, tidy, all what you need for your stay, and a lovely welcome pack , milk, tea, coffee, scones, cream, jam.
I will be booking again for next year and I would recommend the property at least 15 stars.
Thanks for a lovely stay.
Thank you so much for your glowing review. We are thrilled that you enjoyed your stay at 2 Manorcombe so much. Your comfort and holiday experience is very important to us. We look forward very much to you returning. Best wishes The Allen Family
Property Owner
Reviewed by Paul5.0★Sep 2023
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"Very pleasent stay."
clean and well equipped location is great so very happy with the booking
We are so delighted you enjoyed your holiday at 2 Manorcombe. Thank you so much for taking the time to feedback as this is very important to us. Best wishes The Allen Family
Property Owner
Reviewed by Jorge5.0★Apr 2023
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"The property was outstanding."
Exactly as described. Clean and very welcoming! The scones, cream and jam went down lovely after a 7 hour journey!! We left them a bottle of prossecco and a thankyou note when we left. We will 100% be booking again and really hope we get the same property. The pool was lovely, clean and the food in the pub was fantastic!
Thank you so much for your amazing feedback. Forgive our delay in responding this is owing to internet issues at home. We are so delighted you had such a lovely holiday in Manorcombe 2. We strive to make our guests stay as comfortable and memorable as possible. Thank you so very much for your kind gesture of the lovely prosseco and message. It was truly well received in the knowledge you enjoyed so much. We welcome you back to stay anytime.
With very best wishes and kind regards
The Allen Family
Property Owner
Reviewed by John5.0★Feb 2023
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"# Slight mould in single toilet and on ceiling of middle bedroom."
# Both toilet flushes were not attached to the system.
# Shower screen could be longer down the length of the bath.
# The front door key was slightly bent and difficult but not impossible to use.
# The Bungalow was in a great position for all facilities.
# It was a very comfortable and lovely stay and will be using again.
# It was a pleasant surprise to find that there was 2 toilets as it was advertised as 1.
Reviewed by Graeme5.0★Oct 2022
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"Stayed on site over several years, have booked several accommodations and have not been disappointed."
Monorcombe 2 was no exception lovely place fully fitted out nice clean and tidy l, nice touch with tv providing Prime, Netflix.Excellent close to site pub and bar.
All great.
Will be booking again.
Thank you very much for your lovely feedback and so pleased you enjoyed your stay at 2 Manorcombe so much. We welcome you back anytime. Best wishes The Allen Family
Property Owner
Reviewed by Paul5.0★Sep 2022
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"2 manorcombe was very clean and comfortable."
We had a lovely week. Booking for the pools (indoor and outdoor) was very simple online. Great wifi signal. Would stay again and would highly recommend
Many thanks for your lovely feedback. We very much appreciate and delighted that you enjoyed your holiday in 2 Manorcombe. We welcome you back anytime. Very best wishes The Allen family
Property Owner
Reviewed by Lisa5.0★Aug 2022
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"We have been staying in Manorcombe 2 for 4 weeks whilst our new home is being worked on."
We have another 2 weeks booked. Hopefully we should be able to move in then. It has been our sanctuary after a hard days work. It is comfortable, well furnished. So we and our dog thank you.
Reviewed by Moira5.0★Apr 2022
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"As previous comments have noted it is in desperate need of new mattresses particularly the double divan."
It was clean homely and had fabulous facilities both in the bungalow and on the site.
Thank you for taking the time to complete your feedback. We are glad that you enjoyed the property and the facilities on site. The double bed is a hotel quality bed and is less than a year old, so really quite new. As we know beds are a matter of preference, so perhaps not the same as your bed at home.
Property Owner
Reviewed by Linda4.4★Sep 2021
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"The cottage was brilliant the scones jam- cream tea coffee milk was very welcome
We did find the water to be scolding hot needs turning down ."
A handle over the bath would make getting in and out easier but I am older
So just a personal thing
But overall fab stay thank you
Reviewed by Christina5.0★Jun 2021
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"The chalet was extremely clean and comfortable, both bathroom and toilets were spotless."
The bedrooms were all to a high standard, there were plenty of lights and plug sockets. There was always plenty of hot water when you need it. The holiday park was in the most beautiful setting. The owners were always friendly, and very welcoming, and they allowed well behaved dogs into the pub/restaurant which was a big bonus for me. There are 2 swimming pools, tennis courts and children's play areas, with a huge park to walk your dog around. I would definitely recommend this holiday chalet and park.
Reviewed by Julie4.4★Jun 2021
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"The cottage was lovely inside."
The tea coffee biscuits cream tea dish cloths etc were a welcome surprise.
My only criticism would be that the mattress was old and bumpy with very noisy springs so not that comfy. Otherwise it was a great holiday.
Reviewed by Sharon5.0★Sep 2020
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"We always go camping, so this was a real change for us."
We hugely appreciated arriving to find scones, clotted cream and jam and enough supplies for a few rounds of tea and coffee! The cottage was lovely and clean (it had clearly been totally disinfected prior to our arrival), and the kitchen was well equipped. We appreciated the fact that with Covid 19 the staff wanted to ensure that everyone had at least two swims guaranteed - and we booked these in as soon as we arrived. We had the outdoor pool to ourselves and shared the (quite large) indoor pool with one other family, with a rope separating us. The staff at the bar and the restaurant were really welcoming and friendly. All in all, it was a really lovely stay - a real treat for us as a family! Many thanks.
Reviewed by Katherine5.0★Aug 2020
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"We were pleased overall."
Three issues that need to be addressed. Key safe was hard to use, takes several goes to release. Bathroom window won't open so gets damp in the property, very little pressure in bathroom basin tap.
Reviewed by Alan4.7★Jul 2020
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"Very disappointed with the cleanliness throughout."
The beds were so hard we went home early with bad backs. The DVD player didn’t work and struggled to get hot water to come out at any pressure.
The lodge needs a total revamp with new beds and a regular clean not just a quick flip through.
Perhaps we expect to much but the add information doesn’t make you think it’s going to be dirty with really hard beds.
Reviewed by Mark1.9★Sep 2018
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"Unfortunately, the bungalow is showing signs of damp, with mould coming through on the main bedroom ceiling."
the guttering at the rear is leaking severely. despite previous reviews stating the same, nothing has been done about the uncomfortable beds which is a shame.
the swimming pool facility and games room was great for the children and it was handy having a restaurant on site too.
Reviewed by Charlotte2.2★Aug 2018
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"The Bungalow was great."
The tea/coffee and biscuits on arrival was the icing on the cake. Callington is a great base to explore Devon and Cornwall as it’s fairly central. Found some great beaches nearby at Portwrinkle and Whitsand bay
Reviewed by Duncan4.7★Jul 2018
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"All though it was June the on sight facilities were closed Sunday and Monday."
It says there is a restaurant in sight but after completing a five hour drive we thought we could eat on site however it was all closed, would have been good to have been told
Smelt very damp and musky
Settee was gone in middle so you could not sit straight
Beds where lumpy as described by previous guests in visitor book but ibvously this had not been looked into
Central heating worked for no more than two hours at a time so you either froze or got to hot this was very challenging as we had an 84 year old with us.
Reviewed by Christopher2.2★Jun 2018
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"The matteresses were uncomfortable (lumpy) in some of the beds."
Everything else was fantastic
Reviewed by Jennifer4.8★Oct 2017
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