10 Oceanside

38 Customer Reviews

• "The lift was not working and no attempt was being made to fix it."

  The lift is an advertised amenity of this flat. A complaint was made to Sykes but there was no response or refund.The lack of lift had a significant negative impact on our enjoyment of the accomodation.

  Thank you for your feedback. We advised all guests including yourselves that the lift was out of order at the time of your stay. Unfortunately this was out of the owners hands and the management company dealt with the repairs. We are pleased to advise all future guests that the lift has now been repaired and is in full working order. Property Owner

  Reviewed by Chris2.8★Sep 2024

• "The picture on the listing is deceptive."

  Not taken from where the property is. Taken from the opposite side of the harbour. That said the view from the rear is excellent. The lift is out of order we were not notified of this until a few days before the holiday. There was no attempt to repair the lift whist there. Speaking to persons in the block it has been out of order for some time. Asked the maintenance team, told it was down to management. Emailed Sykes cottages a week before the holiday no reply. Obviously in the too hard to do draw. 3 flights of 15 steps not for unfit people. Clive @ Dewsbury.

  Reviewed by Clive3.8★Aug 2024

• "It started badly."

  I found broken glass in the drainer with my finger. My wife could not use the hot tap in the front on-suite because it was so stiff. You could not leave the windows open in the #2 bedroom because the beds were directly under them. The bed light in #2 bedroom had no power to it and there was no clock. The kitchen was better but there was only one egg cup and no egg timer. The kitchen drawer did not shut properly, neither did the fridge door. The whole flat had an air of being run down, there are marks all over the walls. There are no drying facilities and to cap it all the TV was absolutly out of the Ark. Personally I regret staying there and how it can ever be described as "Dog Friendly" is beyond us.

  Reviewed by Michael2.2★Jun 2024

• "The property is very nice but a couple of things that could make it better, a smart TV with freeview, they do not cost a lot of money and could make a big difference to you holiday especially when the weather is bad as ours was."

  Also the decking on the balcony could do with some TLC it's extremely slippery and weedsare growing on it.

  Reviewed by Yvonne3.4★Sep 2023

• "Lovely flat and we had a great time."

  Great location, great view and a lift! The bedrooms are more than adequate in size, the beds comfortable, the kitchen is well equipped (albeit short of glasses and mugs) and there is a novel mezzanine area which might be a good place to store a teenager or two. The only real negative is the balcony and windows were filthy, there are many seagulls and pigeons, nevertheless the neighbours were a lot cleaner. But this should not marr this review - its a great little flat in a great place.

  Reviewed by Chris4.1★Sep 2023

• "Absolutely loved the apartment."

  The views over the sea were spectacular. There was everything we needed including iron, ironing board, hairdryers. Beds were super comfy. I didn't use the oven or hob but they looked simple to use. We took our dog who loved looking out on the balcony. I'm always conscious about dog hairs but there were 2 hoovers, sweeping brushes and mops so it was easy to keep the apartment clean. The seagulls like to look down on you through the windows on the mezanean floor which was kinda of amusing. I think they were eager to see what we were eating. We come to ilfracombe every year so will definitely be booking again.

  So glad you had an enjoyable stay. Property Owner

  Reviewed by Andrea5.0★Aug 2023

• "It was really nice property we loved our stay everything is near by stunning view of the sea beach very refreshing."

  Stunning view of the town from the bedroom window But the car parking is not there which was disclosed after the booking but nearby car park was ok no problem Also the house numbering please be aware these apartment buildings numbers finish and other house number starts in the same street with same post code became a bit of issue in the late night. But otherwise very comfortable time no complaints whatsever thank you

  Reviewed by Nita5.0★Aug 2023

• "We found the property to be to a very high standard, comfortable and clean but the area let it down."

  The area is dirty, run down and in need of considerable investment.

  Reviewed by Derek4.4★Apr 2023

• "Awesome place with great view"

  Reviewed by Przemyslaw5.0★Apr 2023

• "I loved the apartment."

  I was very disappointed with the state of the carpets, they are very dirty and marked. Also the balcony was very unclean. I cleaned it myself as I like to sit on the balcony whatever the weather. I really wanted to book again for March but would not be happy if the carpets had not been cleaned.

  Thank you for taking the time to leave feedback your comments have been taken on board professional cleaning of all the carpets have been booked. We hope to welcome you back to 10 Oceanside. Property Owner

  Reviewed by Kerena3.8★Dec 2022

• "Really enjoyed our stay, apartment was clean, comfortable and had everyting we needed."

  Spectacular views were a massive plus and it was a joy to wake up to the sight and sound of the ocean every day. Only drawback is the parking situation, think paying £50 to park for the week, on top of the rental cost is a little harsh but other than that, no complaints at all, would definitely come back. John and Annie.

  Reviewed by John5.0★Sep 2022

• "Inside was spotless veranda filthy"

  Thank you for taking the time to complete your feedback. We are glad you enjoyed your stay and the apartment. We have asked our housekeepers to check the balcony. Property Owner

  Reviewed by Roderick4.4★Jul 2022

• "This apartment is in a superb location and has amazing views."

  If it had been managed/maintained correctly it would be exceptional. I have already had extensive exchanges with the managing agent, Sandpiper, which is hoping to resolve the issues we encountered. These included: 1. Legal compliance issues. No gas safety certificate displayed (it does exist, they were able to supply it on request), divan bed bases without fire labels (probably because the bases appear to pre-date the introduction of the regulations in 1988!). 2. Several maintenance issues. Missing fridge shelf, broken clocks, insecure worktop in bathroom. 3. Lots of cleaning issues including stained carpets, dirty drawers, dirty window interiors. To their credit, as soon as we notified them Sandpiper offered to come out and attend to things, but as we had already cleaned ourselves we decided not to take them up on their offer.

  Thank you for taking the time to complete your feedback. We sorry that you encountered some issues during your stay. There is a current and in date gas safe certificate which isn't left in the property but can be provided on request. The beds are all compliant. We were un aware that the fridge shelf was missing. The clock isn't broken it just needs to be plugged in. The cleanliness issues and the cleaning of the carpets have been passed to our housekeeping company to action. We are glad that you contacted our housekeepers, as they would have done all they could to rectify things for you during your stay. Property Owner

  Reviewed by Sue2.8★Jun 2022

• "We really enjoyed our stay."

  The apartment was clean, comfortable and well equipped, but what really made our holiday was the amazing sea view from the balcony, I don't think you'd ever get tired of it. Ilfracombe itself was a bit of a mixed bag, but provided a good base for some beautiful coastal path walks. We would happily stay in this property again.

  Reviewed by Jon5.0★May 2022

• "Spectacular views in the throes of Storm Eunice."

  Apartment very comfortable and easily one of the best we have stayed in. Very disappointed with check-in times and check out seemed unnecessarily early. Felt local info was poor - for example, no mention of Ringo App for cash free parking and that 24-hour parking was only £2 during low season. However, will definitely return - comfortable, clean, spacious and quiet. Exceeded expectations

  Thank you for your feedback. The check-in/out times have since been amended and a welcome email with useful information is sent directly to guests. - The Cornish Cottage Holidays Team. Property Owner

  Reviewed by Jim5.0★Feb 2022

• "Not a lot of information provided and poor tv access but great wi fi and superb location"

  Thank you for your feedback. We do send a welcome email containing useful information for during your stay, a few days before arrival which we do hope you received. We will arrange for someone to take a look at the issue with the TV's. Property Owner

  Reviewed by Graham4.7★Oct 2021

• "The location of the property is simply amazing."

  . as described. The mezzanine play area is great and beds comfortable. However, the bathrooms are very tired. Cleaning wasn’t great - the sofa had rubbish and mess still under it. The TVs stopped working (although this was Sunday and we decided to leave Monday). This apartment just needs a little TLC. We did call the property manager who was apologetic and if we were staying longer would have tired to help us.

  Thank you for completing your feedback. A schedule of property maintenance and re-decoration is planned for over the forthcoming winter months. We were unaware of any issues with the TV's, so thank you for bringing this to our attention. We will arrange for someone to check all the TV's in the apartment. Property Owner

  Reviewed by Deborah2.5★Oct 2021

• "Having read previous reviews, we went prepared for a few minor issues (there's now a storage container in the walk in shower :) ) - but actually, any issues were very minor indeed."

  Yes, the balcony is a bit mucky - but it has been cleaned recently and short of house training the seagulls, there's not much you can do. It can get a bit windy out there so the doors do need the hooks repairing, but propping them open with the chairs worked fine. The shower over the bath does need attention - it's fine as long as you like a hot shower, but the temperature control needs fixing. I used it every day though as that bathroom was so spacious and the other one was very small. I'd have preferred the TV from the mezzanine in the bedroom - but then we didn't have kids with us! That's it - nothing worth mentioning really, except I wanted to update previous reviews. So now to the positives! The view! Breath taking! The photos don't do it justice. I could have just sat and watched the changing colours for the whole week! We put the table just inside the doors to eat - beat any view from a restaurant in town. The flat is well fitted out - clean and everything we could possibly need, including some tea and coffee etc to get us started and even a pair of binoculars and some games. The fan was very welcome as we had a hot week and it was nice to have plenty of coat hangers for a change (I always over pack!).The instructions were all there - but we didn't need them. The location was perfect - literally a 2 minute walk from the harbour and right on the coastal path. There were plenty of shops on the high street - about a 15 minute walk but be prepared for the hills - or stop off at Tesco's on your way into Ilfracombe. There are LOADS of amazing restaurants - everything from Michelin to fish and chips - BUT - most were fully booked up for weeks to come. Book well in advance. We did eat at The Smugglers on the harbour as they weren't taking bookings - we queued at 4pm when they opened but you go on a waiting list and they would call when a table was available - usually about an hour. Well worth the wait. There's also a Wetherspoons 5 minutes away and a Maddy's chippy, virtually outside, is not to be missed. We did the 2.5hr boat trip - fantastic afternoon. On our last day, we got a taxi to the car park for £6 - saved a lot of hassle. All in all a fab week - we'd definitely go back. Beautiful place and a lovely apartment. I'm already missing that view!!! Thank you to the owners for a very special holiday!

  Thank you for taking the time to complete and return your feedback. We will arrange for someone to look at the shower over the bath. We are glad that you had a lovely time in the apartment, were able to make the most of the amazing view, and enjoyed its location and the nearby amenities. We very much look forward to being able to welcome you back to the apartment in the near future. Property Owner

  Reviewed by Jacky4.7★Sep 2021

• "We had a great week at 10 Oceanside."

  What a wonderful apartment. The main attribute is the balcony and the wonderful ever changing view. We had to give it a sweep when we arrived ( there are a lot of seagulls) but it was a fantastic place to watch the boats etc. We loved it. There are some poor reviews on here so we were a bit concerned about the apartment but shouldn’t have been. I think some of the criticisms are overly picky and people just need to chill and enjoy their holiday and this lovely apartment. The bedrooms are lovely and spacious and there is a futon on the mezzanine so my daughter slept up there and loved it. The overall experience was great and we’ll definitely be back. Any small issues we had were dealt with expertly and quickly by Richard at Sandpiper who was brilliant. Some instructions have been removed due to COVID so be aware that the bottom oven only works if the time is set ( press and hold the 2nd two buttons from the left and adjust with + & - on the right, or Google it as we did). There is a switch for the dishwasher socket hidden behind the coffee maker ( we rang Sandpiper as we thought it didn’t work)… We bought a parking permit online in advance but we’re able to load and unload outside. Anyway, if you are booked in at 10 Oceanside you’re very lucky. You’ll love it.

  Reviewed by Jonathan4.7★Aug 2021

• "The location is amazing and the views are fabulous."

  We had a number of issues during our stay: the timber floors downstairs and upstairs were filthy, there was no remote for one of the TVs, the cooker was intermittent, the bath had black mould and the shower in the en-suite to bedroom two was impossible to use. We called Sandpiper and they managed these issues well. I feel asking us to strip beds and empty bins was unreasonable considering the premium amount that we paid - although we went ahead and did it. The apartment itself is quite shabby and needs some attention. The sofa is really uncomfortable and the beds need new pillows. However all that send we would return and thoroughly enjoyed our stay.

  Thank you for your feedback and we are sorry to hear you were not completely satisfied with your stay. The owners checked with with housekeeping regarding the floors and they confirmed they had all been cleaned prior to your stay. It is good to know the maintenance and cleaning company dealt with all issues quickly. The sofa is relatively new as are the pillows: sorry you found them uncomfortable. The stripping of the beds prior to leaving is currently requested due to the Covid situation, and is a requirement at a majority of holiday properties in order to keep staff and guests safe. The apartment is due to be repainted at the end of this season. We do hope you'll choose to return to 10 Oceanside again in the future. Property Owner

  Reviewed by Sara3.1★Jul 2021

• "Great location and although there is no parking you get 1 hour free to unload."

  Worth getting a weekly visitors parking permit for the car park. Bedrooms are larger than the photos imply and the lounge/kitchen is well equipped. Balcony is not great due to seagulls and pigeons! Walking distance to good restaurants and pubs. Tunnels beaches are well worth a visit.

  Reviewed by Lesley5.0★Jun 2021

• "We had a fantastic weekend away."

  The apartment was perfectly placed and was exactly as it was advertised. The bed was really comfy so we both slept really well. Just a few minutes walk to the harbour and some really lovely restaurants. We would definitely stay here again.

  Reviewed by Joanna5.0★Jun 2021

• "We were very disappointed that the lift broke down the day after we arrived."

  If like us you have individuals with mobility problems do not book this venue. Our elderly parents spent several days refusing to go out because of the effort required to get back up the stairs. Speaking to residents in the building we found that the lift is nearly always out of service and unreliable. Apartment itself is ok. However we found some of the facilities were lacking in what we would expect, for example, only three pans and two of these were large, only 1 beer glass, only small drinking glasses, (plenty of wine glasses) no toilet roll holder in the small en-suite and nowhere to put soap or shampoo in the shower, or wash bags by the sink which was very tiny. Several of the drawers in the twin room were falling apart. Woken up twice by the fire alarm. A welcome to the apartment information sheet would have helped, eg what’s the WiFi code? We think this venue is over priced.

  We are so sorry at your recent review regarding your holiday in Ilfracombe. The lift was repaired as quickly as new parts could be found but unfortunately this was after your stay. The fault was caused by holiday makers jamming the doors open while off loading their luggage. Pans and glasses are inspected and renewed if necessary at the beginning of each season. Unfortunately if something is broken or missing we are reliant on guests letting us know. An information file giving details of parking, Wifi code and other useful information should have been on the kitchen table. To ensure this information is received by guests the owners email these details prior to the holiday. Once again we are sorry you were not completely satisfied and will try and improve on all areas where at all possible. Property Owner

  Reviewed by Nigel3.1★Jun 2021

• "Location was good The amount of equipment in kitchen was excellent."

  A few mugs/ cups cracked inside need replacing Overall a lovely property and would recommend it to others.

  Reviewed by Linda5.0★Oct 2020

• "The view from the apartment"

  Reviewed by Leslie5.0★Sep 2020

• "We chose this apartment due to its location and the fact that it had WiFi."

  The location is excellent, everything you could need is walking distance and you’re right in the centre of Ilfracombe. This however was all over shadowed by the fact that I was supposed to be working during our trip and was unable to do so due to lack of WiFi, it was not working before we arrived, we were supposed to be informed of this but were not. So I spent 90% of my time trying to find places with WiFi. We have been refused compensation by the owner, he said it isn’t his fault. But we paid for an apartment with WiFi which both he and Sykes knew was not going to be provided prior to our arrival and we should have been notified. I would not recommend this apartment or Sykes due to these reasons and am currently pursuing this further.

  Reviewed by Charlotte1.6★Aug 2020

• "This is a beautiful apartment with stunning views completely let down by poor facilities."

  The wifi was not working (apparently we should have been told about this prior to our arrival) so it's a good thing we did not have work commitments during the week requiring us to access meetings via Zoom. The TV stopped working part way though the week so we had a VERY quiet holiday. The controls for the shower in the twin room ensuite are also not working properly. The maintenance company were very prompt courteous and efficient and delivered a new wifi router for us to install. Unfortunately this didn't work either so the problem had to referred to the owner to contact BT. Apparently BT are due to visit on 15th August. The other issue is the poor state of the balcony with the daily increasing deposits of bird poo. The balcony had been swept around the small table but at both ends the problem has been accumulating for months. We kept a pair of shoes by the french windows as you certainly wouldn't want to go out in bare feet and we didn't want to be treading it inside either. The inside of the the apartment was spotlessly clean. If you are a light sleeper bring some earplugs as the apartment is up in the eaves and the seagulls are active at night as well as during the day.

  Reviewed by Sue3.8★Jul 2020

• "Absolutely fantastic aparment, with magnificent view."

  Additional points for the lift and pets approval. One small flaw - no parking, but that is rather problem with Ilfracombe, and we had that organized before trip.

  Reviewed by Grzegorz5.0★Aug 2019

• "Best place I have stayed in view is breath taking, parking best thing to do is go tourist information and get a week permit for marine drive on the harbour it will cost you £20."

  80. The apartment is much bigger than it looks on the photos very clean and bright and has everything you could need and more whasher/dryer dishwasher and everything else. Ilfracombe is lovely place just to walk around,harbour is 2 minute walk from the apartment everything is on your doorstep try maddy's fish and chips best I have had would definitely go back here.

  Reviewed by Jacqueline5.0★Jul 2019

• "The situation regarding parking could be made clearer on line as we had to ring up to find out how to get discounted 7 day permit."

  by the time we found out, the tourist information office was closed and we had to pay for overnight parking at premium rate. Had we known we could have obtained parking permit before arriving at apartment. Alternatively the apartment owners could arrange prior parking permit.

  Reviewed by Jonathan5.0★Jul 2019

• "The flat is beautifully designed to maximise space and give it a light, airy feel."

  Everything was comfortable. It is wonderfully relaxing to be able to sit and gaze at the sea. The kitchen was small but had all the equipment required and it was all of a high standard. The welcoming dish of drink sachets was a nice touch, as was the provision of sufficient dishwasher tablets for the week. Having a large fridge and freezer meant we could shop just once for a week. Just two tiny niggles: the bungee straps for securing the balcony doors were missing and there was no bedside light in the twin bedroom. Otherwise this was a perfect home.

  Reviewed by Helen5.0★May 2019

• "Lovely apartment."

  Couldn’t get TV to work despite someone coming out to look at it; we had lovely weather & a beautiful view though so we were absolutely fine. Shower in twin room wouldn’t work, slightly inconvenient but not a massive issue because there was another shower & a bath if we needed it. My only gripe really was the balcony......it’s a fantastic feature & the view is stunning but the balcony is scruffy & neglected with a table but no chairs & is covered in bird faeces. It needs a good scrub & some tlc. We will be back.......please sort the balcony out for next time ☺️X

  Reviewed by Pauline4.7★May 2019

• "The photos of the property didn't do it justice it was much larger than we were expecting this coupled with it being well laid out and well appointed made our stay very enjoyable."

  We had a small issue with a suspected water leak under the sink which was dealt with swiftly and efficiently.

  Reviewed by Stephen5.0★Apr 2019

• "The apartment was very clean and comfortable and in a fantastic location with a beautiful view."

  However the balcony could do with some TLC it was covered in bird poo and because of this we didn't spend as much time on the balcony as we would have liked.

  Reviewed by Rebecca4.1★Sep 2018

• "We had a lovely stay in Ilfracombe at 10 Oceanview."

  The flat was very clean and cosy and well equipped with everything you would need for a family holiday. Our children enjoyed having there own area on the mezzanine floor to play and watch TV and the views from both aspects were fantastic. North Devon itself has a huge amount to offer for entertaining days out and we were busy everyday without getting it ‘all done’. We had a great time, thank you!

  Reviewed by Jo4.7★Aug 2018

• "The apartment was lovely."

  From the amazing view of the ocean to the facilities it made for a really relaxing experience. Would definitely stop here again.

  Reviewed by Andrew5.0★Jul 2018

• "Whenever we've gone on holiday in the UK it never feels like a real holiday because you're still in this country."

  There's always disappointment with the bed being not as comfortable as your own one back home, or labels everywhere telling you what you can & can't do...& the endless boring instructions about turning on the hot water etc. So due to lack of sleep you're pleased when you arrive back home. However, we didn't want to leave... this apartment at No.10 is simply wonderful...it has a stunning million dollar view. With all the facilities & space you could possibly wish for. The photographs do not do this place justice. We've never been to Ilfracombe, the community spirit & kindness we experienced was genuine & constant. The beaches to explore are beautiful & seem to stretch forever. As a family of 3 with a well behaved dog UK holidays like this are hard to find. Seriously. We would definitely return to this apartment. If it was for sale, we would buy it. For the first time in our lives & we have stayed in places all over the UK, this is the best apartment & location whatever the weather. Congratulations, you've found the best place in Ilfracombe for your holiday. And remember to look after this place during your stay, because we will return! Thank you Sykes Cottages & the owner of No.10. Ben, Claira, Archie & Sky the dog xx.

  Reviewed by Ben5.0★Jun 2018

• "Listing photos and description were true to form - a stunning place and location: clean, well-kept, comfortable."

  Fresh air and views of the ocean were wonderful as were the city views from the bedroom window. All the amenities you might need were provided - perhaps a blow dryer would be nice. We thoroughly enjoyed this place, Illfracombe, and would absolutely return! (The only part that did not match was the balcony - very dirty, moldy, unswept and in need of attention which was disappointing with such amazing weather.)

  Reviewed by Elizabeth5.0★Jun 2018

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