Waterloo Place

16 Customer Reviews

• "Was lovely and clean and we had a goodie bag with some lovely biscuits, ..."

  Was lovely and clean and we had a goodie bag with some lovely biscuits, flapjacks etc All were made in local doset bakerys

  Reviewed by Charlene5.0★Aug 2024

• "Perfect for a short break."

  Handy to visit Lyme Regis via the regular bus service with stops nearby. Enjoyed the Royal Oak pub a couple of hundred yards down the road.

  Reviewed by Andrew4.1★Aug 2024

• "Nice flat, very clean and comfortable."

  The only thing we missed was an outsider space to sit.

  Many thanks for your visit and review. I note that you have marked low on facilities and mention no available outdoor space…but the flat does not mention or allude to having an outdoor space so I’m unsure what I can do or why you have expressed disappointment on this through your grading. Property Owner

  Reviewed by Jos3.4★Jul 2024

• "The flat was dirty - there were crumbs on the sofa, rice on the side in the kitchen, half of a false eyelash on the steps and someone's hair and hairband in the bathroom."

  There was dirty cutlery and crockery. There was a pile of dirt under the sofa. The bedroom as no ventilation as you cannot open a door or window and hence there is mould on the bottom open shelf. As there is no chest of drawers you would be hoping to use the open shelves but I wouldn't recommend it because of the mould. There were 2 broken hangers for your clothes which must hang behind the door. The bedroom is too light (no black out curtains) and too noisy (you sleep a few feet from the loud fridge) so take earplugs and an eyemask. The kitchen bin and bathroom bin are both broken. Huge folder full of info you could google but no instructions for the heating.

  Really sad to read your negative comments, especially around the poor level of cleaning. That is irregular but obviously something that you regrettably experienced. I supply multiple wooden hangars which live in the main room cupboard. I’m not aware that any have been broken. A hanging rack is on the bedroom wall if guests want to hang light items. A cupboard is in the bedroom for clothes storage. Mold is a worrying comment for Summer…ventilation for the bedroom is via the fan in the bedroom window plus purpose vents in the escape door. My cleaners have not reported mold, so that alarms me. The heating is controlled by the NEST unit…turn to increase temperature and call for the heating to start. Hot water is on demand. Despite your disenchantment with the property, I hope that you enjoyed your stay. Property Owner

  Reviewed by Katy2.2★May 2024

• "Great little property ."

  Clean , lovely treat bag and milk in fridge on arrival . 10 min walk to Charmouth beach, fossils and sea glass aplenty . Lovely Chip shop , pub , convenience store all walking distance . Parking an issue - as no designated area - had to park away from property around corner up the hill a couple of times . We set the smoke alarm off with toaster - only way to ventilate property appears to be bathroom window and opening the door . If you love fossils and searching on the beach , overall it’s a great place to come and stay x

  Reviewed by Janet4.7★Apr 2024

• "Great place for a couple of nights away, compact, clean & tidy."

  the welcome gift was a lovely surprise, thank you!

  Thank you for your lovely review. I hope you visit Waterloo Place again and enjoy the delights of Charmouth Property Owner

  Reviewed by Shiree5.0★Mar 2024

• "Thank you for letting us stay in your apartment we had a lovely time and the location was perfect for the two walks we completed."

  Also the tea, coffee milk and other goodies were a welcome surprise! Thank you

  Glad to hear that you enjoyed your stay! I hope that we see you back again. Property Owner

  Reviewed by Jo5.0★Mar 2024

• "Lovely little apartment and in a good position for access to the beach and starting walks."

  The apartment is great if you’ve got a dog as it has tiled floors and therefore easy to clean, although no outdoor space this didn’t bother us as I wandered down to the beach for an early morning stroll. It is close to The Royal Oak, a very nice pub for lovely meals and within easy walking distance. All in all an ideal bolt hole for exploring this lovely area.

  Reviewed by Patricia4.4★Feb 2024

• "We had a very comfortable time in your tastefully decorated property."

  All the facilities were very convenient and in good working order. The ideal central location on The Street in Charmouth plus its close walk to the sea added to the charm of our stay. The gift pack was a much appreciated surprise.

  Reviewed by Karim4.7★Feb 2024

• "The bedroom is quite small with no opening windows(only the glass in a locked door ) no wardrobe or real storage."

  Parking was very difficult which was a problem for us as my husband has limited mobility, may be not an issue out of season .Also be aware the flat is at the top of the hill away from all facilities, certainly got my exercise. Otherwise very well equipped with plenty of towels etc and a lovely welcome gift bag . There is a fabulous comfy large sofa , perfect for lounging on . We had a lovely week overall, good value , but wouldn’t return , not ideal for us .

  Reviewed by Susan3.8★Aug 2023

• "The property itself was comfortable and well provided."

  Welcome pack was good. Concerns: Location: Issues with parking in summer, ventilation (limited opening windows), light (heavy blinds as on main road). Limited instructions re appliances (manuals were complicated - we never did work out the heating system). Refuse disposal appeared to be a different day from everyone else in the street. The drain blockage was distressing but dealt with very promptly - regular maintenance might be useful.

  Thank you for your comments. The apartment is on a commercial waste collection scheme, so has different arrangements to residents. We ask guests to follow the rubbish instructions within the Welcome Folder. We will review our instructions for the use of the heating system to ensure they are easy to follow. We hope you enjoyed your stay. The Lyme Bay Team Property Owner

  Reviewed by Paul3.1★Jul 2023

• "The accommodation had everything we wanted and in a location that suited us!"

  Reviewed by James5.0★Jul 2023

• "Waterloo Place is a lovely ground floor property with everything you need and more, it's very close to the beach and is located in a lovely little town with lots of friendly people."

  Will be looking forward to staying there soon in the near future.

  Reviewed by Chris4.7★Jul 2023

• "We enjoyed our stay at Waterloo Place and hope to return again."

  We have used Lymebay Holidays for many years, and we find we are very well supported by the team at Lymebay Holidays. Waterloo Place is a cleverly laid out flat which is very clean and well looked after. We particularly enjoyed the welcome pack, thank you.

  Reviewed by Keith4.7★May 2023

• "Had a lovely long weekend at this cottage."

  It was well equipped and clean and the location was perfect, we loved the village feel and being able to walk to the beach. Would highly recommend

  Reviewed by Sarah5.0★Apr 2023

• "A lovely place Loved the sette can l have it hot water very hard to work no ..."

  A lovely place Loved the sette can l have it hot water very hard to work no proper place for the dog witch we needed it need hand rail on bath thank you very much for goodey bag PD

  You are right, it is a fabulous sofa and makes it hard to venture out into Charmouth as it is so comfy! Thanks for the comment about the hot water....strangely the pressure has decreased and I have the plumber who installed the boiler visiting shortly to investigate. I hope that you consider visiting again. Property Owner

  Reviewed by Pakie4.4★Oct 2022

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