Heselwood

6 Customer Reviews

• "Weekend away with the family celebrating mum’s 75th Birthday."

  7 adults, 3 children. The cottage was in a great location. The surrounding grounds and garden were lovely. A great view from the rear garden. Inside, the kitchen had all you could want to cook for large groups. Dishwasher was a lifesaver. The front living area was substantial and comfortable. Bedrooms on the first floor were large and comfortable with a double bed and a single bed in each of them. Up to the 2nd floor were 2 very small cupboard type rooms. These weren’t great. Be careful navigating the stairs up to these rooms particularly children or elderly. Saying that, it didn’t detract from our enjoyment. The hosts were available via text message and got back to me quickly with information. They were nice and allowed us in slightly early to decorate with balloons and banners. Unfortunately one of our children fell ill on our last night and the hosts were very kind in allowing us to check out late as our train home was mid afternoon that day. I’m very grateful to them. On the whole, we loved cottage and its space. We would go back.

  Reviewed by Stephen4.1★Apr 2024

• "We really liked the house but it could do with a little bit of tlc."

  It's ideally situated out of the town centre although climbing back up the hill took a little getting used to.

  Reviewed by David3.1★Oct 2023

• "We had a great week with family in a charming house."

  Just one thing to advise people of - not many towels provided so do bring some of you own. Some of the windows are tricky to close as you would expect on an old house, but nothing a good push could not solve. Hill to town is steep, but a good daily workout! All in all would go back again.

  Reviewed by Sally-anne4.4★Aug 2023

• "Do not book this property."

  A previous review described this property as filthy with an overgrown garden and a second floor with two bedrooms said to be unusable for safety reasons. When contacted by telephone and e mail before our booking ‘Sykes Cottages’ assured me that the issues had been addressed and dealt with. On entering the property there was an overwhelming musty smell. We had to clear away the many cobwebs and clean all surfaces as soon as we entered. The oven was too disgustingly filthy to ever use, as was the tiny filter coffee maker. Of the many mugs only two were usable as the rest were disgustingly worn away. The bath mat in the En Suite bathroom was dreadful, full of stains and falling apart. The towels were tiny and very thin and worn. The one tea towel provided had two large holes in it. Most of the blinds in the property were broken. The television was described as a Smart TV, it was not. There were no covers on the Conservatory cushions so they were stained and horrible. The two sun loungers had no cushions. We only needed the first floor bedrooms but we investigated those on the second floor. The stairs to them were so unsafe our dog would not use them and we found them very scary to navigate. It was impossible to stand in the two bedrooms at the top of the stairs. We were warned that if we left any rubbish in the bin on the property rather than in the bin on the nearby street, we would be charged for removal by the gardener, but only 1 bin bag was provided for the week. The garden and paths to it were so overgrown it was clear that no gardener had been on the property for a very long time. We were told that we had to strip the beds before leaving or would again be charged. We have stayed in many, many rental properties and been provided with a wide range of welcome packs. At ‘Heselwood’ we weren’t even provided with a tea bag, only 2 dishwasher tablets. This property could be amazing.

  Reviewed by John1.3★Jun 2023

• "I could not fault this property."

  It was large, comfortable and full of character.A particularly pleasant discovery was the ample car parking and large gardens.

  Reviewed by John5.0★May 2023

• "Garden unusable as so overgrown, cleaning very poor standard."

  We only had 6 and a baby and had to put off the other 2 who were going to join as the accommodation was not suitable. The couple on the top floor had a really poor experience.

  Reviewed by Sarah1.9★May 2023

• There are no reviews featuring this term Show all reviews