Westhaven

13 Customer Reviews

• "Lovely cottage, would stay there again."

  The views are gorgeous (though you do have to look through faux leaded windows to see it!). There was a problem with heating in one of the bedrooms and it would have been helpful to have extra blankets to keep warm until it was fixed (the next day). Outside lighting would also be helpful as couldn't see a thing on arrival. The cottage is tastefully decorated and well equipped. The "famous" mattress in the downstairs bedroom was just fine. Really quiet spot.

  Reviewed by Anna4.7★Nov 2024

• "Lovely property with the most amazing view."

  Reviewed by Lisa5.0★Nov 2024

• "Our feedback is based on the fact that the bed in the master bedroom was extremely uncomfortable."

  Mattress was way too soft and we both suffered from back pain during and after the stay. having said that, we had a brilliant time at the house. It was spacious, well equipped and perfect for a family holiday. We booked the holiday based on the fact that reviews said the bed mattress was going to be changed and this was clearly not the case.

  Hello, I was sorry to read your feedback and that the mattresses were not to your liking. However, the mattresses were replaced in the summer for both the double and king size bed - with John Lewis medium tension mattresses. We made the decision to choose a medium tension in the hope that this would be ‘a middle ground’ as equally some people do not like firm mattresses. We will continue to review the feedback to confirm if this might have been the wrong decision. Thank you for your candid feedback- the owners. Property Owner

  Reviewed by Margaret3.4★Sep 2024

• "Would have given top marks all round,but the bed in the main bedroom was so very uncomfortable"

  Hello, thank you for staying at Westhaven. I am very sorry to receive the feedback but also to let you know the mattresses for the king and double beds were changed on 13 June. I am so sorry this wasn’t possible before your stay. Property Owner

  Reviewed by Roy4.4★May 2024

• "There is nothing not to like with this property!"

  Great location, ample parking, clean and comfortable, well equipped, the list goes on! Really lovely short break in a great small town, would thoroughly recommend.

  Reviewed by Justine5.0★Feb 2024

• "We love staying at Westhaven - think this is our 5th time."

  The open plan living/dining/kitchen area is a great convivial space. Stunning view from the front of the house and large terrace. We always feel fitter upon returning as we walk down for our morning swim and then get the opportunity to get our “Lyme Bay” legs in on the walk back up.

  Reviewed by Sandra4.4★Sep 2023

• "Beautiful house and garden."

  View of the sea and harbour are wonderful. TV set up is decent for a holiday cottage. Fridge must be in the verge as makes a constant loud hum. Not a big deal for us but needs sorting. Downstairs mattress is absurdly soft and gave me back and hip pain within one night. It is obviously notably soft as another reviewer mentioned it. Property needs a tumble drier and/or a proper rotary washing line at the back. It was infuriating to have a washing machine but one tiny drying rack. Impossible to do any washing, which is a major advantage of self catering versus a hotel. Have not been to another self catering where this was the case. An easy fix, but I see has not been fixed as this was also mentioned in another review. Honestly this made me really cross

  We're pleased that you enjoyed your stay. Thank you for your comments which we will investigate and discuss with the property owner. The Lyme Bay Team Property Owner

  Reviewed by Thomas3.1★Sep 2023

• "A lovely place to stay, large, well equipped and close to shops, beach and amenities."

  Plenty of room to relax, sit out or eat together. Not straightforward to access (via Holmbush Car Park and not Cobb Road or the post code which takes you up a closed private road!) but great views from the front and very quiet at night.

  I'm glad to hear that you enjoyed your stay. We will review the travel instructions to ensure that they are clear. The Lyme Bay Team Property Owner

  Reviewed by Barry5.0★Apr 2023

• "We all enjoyed our three generations family holiday in this spacious house with magnificent views over Lyme Bay."

  The property was clean and welcoming with a well equipped kitchen which is such a bonus when self catering. It was the perfect place to relax and take in the blue skies and amazing sunsets. It’s certainly a holiday home we could imagine returning to but have some reservations about the parking area which had a very uneven surface with a number of drops and protruding rocks making it hazardous for tyres and suspension when parking more than one car. The owners might like to know that the loose patio slab at the top of the approach steps although reported to Sykes 9 a.m. on the Monday morning was not repaired during our stay. Westhaven is no doubt in one of the best locations in Lyme Regis.

  Reviewed by Gill4.4★Mar 2023

• "The location is the property’s best asset."

  Beautiful views from all windows. Plus parking for 3 cars. We thoroughly enjoyed our stay at New Year as the town had a good ‘buzz.’ One or two suggestions - for us the mattress in the en-suite bedroom was too soft. We felt a couple of side tables in the lounge would be useful and the large settee isn’t ideal. Noise from the nearby building project wasn’t intrusive but then we went out exploring the surrounding stunning scenery.

  Reviewed by Kath4.1★Dec 2022

• "We enjoyed our stay and have stayed here before."

  The outside of the property needs some attention. There is a washing machine but only one small clothes airier so very little space to dry the washing. A washing line should be supplied. The lampshade in the twin room is too low and needs changing. We would happily stay here again but cannot believe the £600 price increase for next year. We understand that prices are going up but cannot see how such a large increase can be justified. We have to travel in school holidays and will need to look at alternatives. This is a great shame as we have used Lyme Bay holidays for many years and have stayed at Westhaven for 3 out of the last 4 years. We would have happily booked again had it not been for the excessive price increase.

  Reviewed by Karen4.1★Jul 2022

• "Second time we’ve stayed at Westhaven and we found there was more crockery etc which was much better for 6 people."

  A spacious comfortable house with good parking.

  Reviewed by Miriam4.7★Jul 2022

• "We thoroughly enjoyed our 5-day stay in Westhaven and so did our son's family with 2 young children."

  The house itself was immaculate and the view over the pine trees and the bay from the bedrooms and the upstairs landing was fantastic. The kitchen was particularly well provided for (welcome pack plus cleaning materials for sink and dishwasher). We all appreciated being within walking distance of the beaches, the harbour and the shops. We thoroughly enjoyed a fossil-hunting visit with the children to the nearby beach of Charmouth.

  Reviewed by Jean-louis4.4★Jun 2022

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