Riverbank

7 Customer Reviews

• "We seriously loved it."

  The boys loved exploring the area and fossil hunting. Our labrador thought this was the best place ever. The local was amazing. Although only 3 nights felt like a really getaway. We will be back.

  Reviewed by Helena5.0★May 2024

• "WARNING, please do not book this property as it is not fit for purpose, not only is it very run down it is also a health hazard as the back bedroom can not be used because the wall is covered in black and green hairy mould due to the outside guttering missing the downpipe."

  The water just soaks into the wall, the owners were told about this problem in a Sept '23 review by John but have done nothing to repair it so the back bedroom is not useable. It is also worth noting that the window in this bedroom is supposed to be a fire escape window with a wider opening, it is not, a child could get through but not an adult. On arrival I had to hoover all the rooms due to cobwebs and spiders, also there was an abundance of dead and live woodlice in the two front bedrooms. The dining chairs were covered in food and sweet wrappers, litter under the sofa and bedside tables. All the walls have a damp problem, if you touch the paint it just comes away in places. The stairs which you are warned are very steep have carpets that are coming away from the gripper rods. No baking trays and a frying pan that doesn't work on an induction hob. You can't watch tv as the signal is too poor, due to the fact that it doesn't have an aerial. You can't use the log burner as there are no instructions. No shaver socket so bring an adapter if you need it. Shame a lovely setting let down by owners who seem to have just not bothered to upkeep the property. Looking at past visitors books they used to provide welcome packs for guests, that is very much a thing of the past, they can't even maintain their cottage to an acceptable level.

  Reviewed by Sue1.9★Apr 2024

• "Very clean and tidy."

  description of house accurate. lovely setting. very peaceful met the owners who were very pleasant and helpful

  Reviewed by Noel5.0★Nov 2023

• "Quite an old house in a valley with lovely views across fields, cows mewing in the nearby farm, and a gurgling river a few yards from the front door."

  A little muddy in late October, bring your wellies ! driveway did flood during a massive down pour. A little chilly inside on arrival but electric radiators in all rooms made it very cosy and the smell of damp disappeared quite quickly. Found lots of logs in privy in the garden and the log burner in the lounge worked a little too well and we had to turn radiators down ! Lounge was v comfortable and beds good too. Kitchen had most things we needed. Farm shops provided great local produce ! induction hob which we've never used before. A lovely stay thanks to the owners for a peaceful few days in East Devon.

  We are pleased that you enjoyed the location and the company of the farm animals! The Lyme Bay Team Property Owner

  Reviewed by James4.1★Oct 2023

• "The property is picture perfect from the outside inside is a different matter."

  The floors needed a good mopping. There were cobwebs between items of furniture and the walls and spiders everywhere. We could live with this. The maintenance on the house is very poor. There are peeling damp patches around the house and general maintenance as poor. The tiling around the bath could have been done better by a three year old. The lighting was very poor with the only decent light in the kitchen. The kitchen was very poorly equipped. However the biggest issue was not mentioned in the Sykes blurb. It mentioned that the ceilings were low. They were fine at about 6 ft 5 inches high or taller. The one light in the lounge could be an issue for a very tall person but at 5 ft 10 I was fine. What is not mentioned in the blurb is that the door heights varied across the house. In order to prevent any head injuries you need to be a maximum of 5 ft 4 inches tall. My 85 year old father left after our stay with 3 bleeding head wounds from banging his head on the door lintels. There is obviously knowledge of this issue and the solution was to staple 3 small cushions to 3 of the doors, however the cushion was staples on to one side so your could reasonably safely enter that space but if you were to leave there was no protection attached to the door and injuries occurred. Overall the accommodation would really not be recommended. This is a pity as usually good from Sykes. It does not deserve any more than 2 stars at most. Fortunately it is in Devon and we could spend the days elsewhere in the county. The return to the house was not a time of joy. My recommendation is to avoid this property at all cost. It would really not be suitable for 6 people. I could offer mor observation’s but will leave it as DON’T STAY HERE!

  Reviewed by Carolyn1.9★Sep 2023

• "Beautiful outside, lovely location."

  Inside is dark with poor lighting making reading difficult. It smells damp and there are signs of dampness prevalent which can be expected as rain pours down over the bathroom window from a blocked gutter, and a downpipe at the rear is not connected to a drain. We also think the damp has made the bedroom cabinet drawers difficult to slide. Sloping floors in bedrooms and challenging stairs are not good when sleepy and needing the loo which is downstairs. Sleeps 6 but only parking for 1 car and no alternative ?

  We listen to comments and take them seriously. We will try to improve the lighting were possible but it is an old cottage with small windows. Regards the guttering, this is in hand, we are waiting for a gap in bookings and a date convenient to climax windows for this work to be carried out. Can’t do anything about sloping floors, quirks of old cottages! There should be enough room for parking for three/four cars if tidily parked otherwise there is an area by the field gate for more parking. Property Owner

  Reviewed by John3.4★Sep 2023

• "The house was fine…."

  .a couple of comments…..it says it’s dog friendly but the garden is seperate from the house so you can’t just open the door and let the dogs out…..you need a torch at night for the wee break before bed….this should be made clear to people……it says sleeps 6…. Which it does as there are 3 bedrooms……but there’s not enough room or seating ground floor……best suitable for 4 …..the location is great and very pretty and peaceful……I don’t usually comment on line or like to criticise but this house is best suited to 4 people with no dogs

  Thank you for your comments. We have tried to make it clearer that access to the garden is just across the track. We hope you enjoyed your stay. The Lyme Bay Team Property Owner

  Reviewed by John4.4★Sep 2023

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