12 Dartmouth House

58 Customer Reviews

• "No12 was such a pleasure to stay in and we were surprised by the lovely views of the Devon countryside we could enjoy."

  With the central location and safe underground parking added to the convenient lift direct from the basement to the 2nd floor this apartment was truly superb. I can honestly say that myself, my wife and our lovable dog Ludo will be looking forward to booking again in the very near future.

  Reviewed by Lloyd5.0★Sep 2024

• "This is a perfectly positioned apartment in Dartmouth with one parking space."

  Close to ferry pubs and restaurants. Lovely to walk around and use as a base. The apartment is a good size for 4 people although there is an issue with the bathe it having a over bath shower only a hand held one! I think this would be number one on the improvement list as the only shower is in the en suite whichis not convenient at all. Lovely big bath sheets provided. Hairdryer provided but no washing up liquid or kitchen cleaner provided. Would be good if a list of things not provided could be on the booking site. Also black bin bags and recycling facilities should be provided as everything had to be put into one bag for disposal. Bedrooms are a good size and bedding clean and beds comfortable. Rug in living room needs a good scrub living area is a good size and kitchen facility was good for what we needed. We would book again as the position of the apartment is good even though there was a fair going on in the car park opposite but the apartment owner can't be responsible for that and it was only two nights left when we arrived.

  Reviewed by Gary3.4★Aug 2024

• "* Pleasant and thorough communication with Coast & Country."

  * Overall stay was good with all necessities and amenities catered for. * Great central location and good sized underground allocated parking space (bonus especially in a heatwave and having a guaranteed parking space in a central location). * However, an SUV would find it difficult/ very tight entering Kings Quay at the entrance due to two cars parked at the entrance of the road. Judging by the state of the scuffs down the side of the parked cars, it seems like larger vehicles have struggled to get past. * A few improvements recommended as follows (but it wouldn’t prevent us staying again): * General interior update as looking dated. * Over bath standing shower would be a welcome addition in the main bathroom. * Mattress in one of the single beds (left) needs replacing as springs are felt through the mattress. * Main duvet needs replacing due to stains from previous users. * Washing machine/ dryer and dishwasher runs loud whilst on. Replacement with more modern appliances would eliminate this. * Perhaps having a hairdryer available for those who don’t bring their own. * Instructions for location of outdoor bin and key code would be helpful as this was not detailed in the welcome pack. I had to contact Coast & Country for this information. * Only downside was the squawking of the seagulls day and night, due to where they congregate. The windows of the flat offer no soundproofing when closed.

  Reviewed by Teresa3.8★Jul 2024

• "No complaints whatsoever about the property itself, but SPECIFIC information was sadly lacking, especially from the folder "supposedly" containing information about the property - which it most definitely did not - just generalisations of what was expected of you!"

  e.g: A short, simple note identifying where the manuals could be found for the oven, dishwasher etc., would have been useful. (Finally discovered purely by chance! They're in the drawer on the OUTSIDE of the kitchen worktop, next to the double opening windows/doors.) "Generalisation" about waste disposal at the end of the holiday, so had to visit the office to deternine what was necessary. (I was not alone here - met a lady when disposing of the black bin bag in the bin store, who had had exactly the same issues of determining what we were supposed to do.) And finally - WHY OH WHY are we expected to follow the detailed travel instructions from the M5 (or wherever,) to find the address of the office to collect keys? This needs to be at the very beginning of the final email instructions, and needs just a property number, postcode and perhaps a simple map identifying the location of the office related to the quay, M&S and the Newcomen Museum. (Sorry ladies, you're absolutely excellent at the "doing" things, but now and then - just on the odd occasion, you need the input of a man to deal with the "organising" things, as this is proof, if proof were needed, that both are needed to blend the details with the practicalities!)

  Reviewed by Alan5.0★Jul 2024

• "Lovely flat very roomy comfy parking lift would happily come again only draw back could do with better information re waste hard to work out where to put and split up waste, so had to bag up all waste together."

  Reviewed by Jeff4.7★Jul 2024

• "Perfect accommodation for the price with covered parking, right in the centre of Dartmouth."

  Although there isn’t a view of the river Dart from the accommodation it is only a few hundred feet from the river front and the gardens. The M&S food store is just around the corner which was very useful. Highly recommended.

  Reviewed by Tim5.0★Jun 2024

• "Lovely flat in perfect location."

  Clean & nicely furnished. Underground secure parking a huge bonus. Please replace the horribly heavy & far too thick duvet on the double bed - absolutely dreadful & very uncomfortable, & covered in stains.

  Reviewed by Susan4.4★May 2024

• "Spacious two bedroom apartment ideally located yards from all that Dartmouth has to offer."

  On site parking was a huge bonus. All you need for self catering although with all the great places to eat we didn't use them.

  Reviewed by John4.7★May 2024

• "Great comfortable apartment private parking a real advantage easy to walk a ..."

  Great comfortable apartment private parking a real advantage easy to walk a couple of minutes into Dartmouth will stay again

  Reviewed by John5.0★Apr 2024

• "Excellent location in Dartmouth, great care and helpfulness from Coast and Country office while at Dartmouth."

  Easy Access to apartment via lift. Apartment clean, and well maintained with everything you need. Just wish the second bedroom had a shower over the bath. 10 out of 10 thank you

  Reviewed by Stephen4.7★Feb 2024

• "We had a lovely time the apartment was spacious & very compfortable & we would cirtainly stay their again,it was close to all the amenities that Dertmouth had to offer& there was a lovely viab about the town."

  Reviewed by Sally5.0★Dec 2023

• "Absolutely beautiful apartment in every way."

  It was clean comfortable and had everything you needed for an enjoyable stay. We have stayed in Dartmouth House before and we loved it so much we booked again. We took our little chihuahua Chico who enjoyed his stay too. Facilities were quick and easy access to taking him outside when needed. What can I say… definately worth a stay and visit to Dartmouth. Thoroughly enjoyed our stay. Happy holidays xx

  Reviewed by Lynn5.0★Oct 2023

• "Lovely property in the perfect location."

  It was a pleasure to be there!

  Reviewed by Shirley5.0★Oct 2023

• "A lovely apartment, in a brilliant position so near the river and the shops."

  A bonus having the underground parking space. The apartment had everything we needed and was spotless. A couple of small niggles - it wasn't clear where we had to put the rubbish at the end of our stay and we could have done with a thinner duvet! Luckily, there was a fan in the apartment to keep us cool at night.

  Reviewed by Margaret5.0★Sep 2023

• "Didn’t find appliance instructions very easily, in a drawer!"

  So couldn’t use dishwasher. Think oven seal not working as temperature wasn’t right, food burnt or undercooked.

  Reviewed by Lynda5.0★Sep 2023

• "Spotlessly clean apartment in the centre of Dartmouth, with underground parking."

  Ideal for a week away with the bonus of the sun being out all week ☀️.

  Reviewed by Stephany5.0★May 2023

• "We have stayed at this property before."

  Pleased to see that the one major fault (absence of shower caddy) has been recitfied.

  Reviewed by Nigel5.0★May 2023

• "The flat exceeded our expectations."

  Could not fault it on any count.

  Reviewed by Les5.0★Apr 2023

• "Yet another great week in a great property."

  Reviewed by Stephen5.0★Apr 2023

• "All round everything was fine."

  Location brilliant, carpark really good. The main bedroom en-suite was great but the other bathroom had a loose shower head and would benefit with a wall fixing and a shower curtain. Otherwise couldn’t fault the place. Will definitely return. Thank you, Coast and Country. Steve Corbett

  Reviewed by Stephen5.0★Feb 2023

• "Flat 12 in Dartmouth House is the perfect place to stay when you are holidaying in Dartmouth or the South Hams."

  Reviewed by Stephen5.0★Sep 2022

• "This was the first time we stayed in 12 Dartmouth house, Location of the property is fantastic!"

  and the underground parking is such a bonus. All in all it was first class, a few little things that could be sorted out like the dressing table Lamp doesn’t work! One of the pillows on the main bedroom bed really needs replacing! and the television is so hard to work out so perhaps think about leaving some instructions out on the table for us especially if you’re a little bit older like we were Technology doesn’t come so easy to us !

  Reviewed by Yvonne4.4★Sep 2022

• "Really enjoyed our stay at 12 Dartmouth House."

  The flat is very spacious, very clean and very well equipped. The secure underground parking is a fantastic bonus. The flat is situated a few minutes level walk from the centre. We would definitely recommend this holiday flat to anyone wishing to stay in Dartmouth.

  Reviewed by Ros5.0★Aug 2022

• "We did enjoy our stay but."

  .... Toaster is broken, only browns one side of the bread Dryer part of washing machine is broken, think the heating element might have gone, only one small clothes airer in the house not enough to get clothes dry. Washing up sponges were all used, not very hygienic we’ve always had new sponges provided in every holiday home we’ve stopped in. Reception on TV is very variable seems to be weather dependent, some days there were no channels at all

  Reviewed by Louise4.1★Jul 2022

• "Perfect location for the town centre and access to the bars and restaurants."

  The standard size, secure parking space is a really good addition. The flat was excellent and met our needs well.

  Reviewed by Simon4.7★Jul 2022

• "Some redecoration would be good, particularly the bathroom."

  Otherwise all good. Pity about the seagulls , too vocal at night! We did have to wash a lot of the tableware. Suspect previous user didn't rinse the plates etc under the tap before placing them in the dishwasher.

  Reviewed by Keith4.7★Jun 2022

• "We have stayed at Dartmouth house on several occasions and have never been ..."

  We have stayed at Dartmouth house on several occasions and have never been disappointed Staff at coast and country are 1st class Thanks Pete and Angela

  Reviewed by Peter5.0★Apr 2022

• "A couple of comments I would make: 1."

  I would prefer the opportunity for half a happy face ie 4.5 for most categories as nothing in this world is perfect, but this listing was generally very good. 2. Any small issues that we encountered were dealt with promptly and efficiently by the young lady in the on-site Country Cottages office. (Rebecca, I believe) 3. When we arrived at Dartmouth House, most of the channels on the tv were pixelating. I have to wonder how long this had been the case and whether the issue had been previously addressed and not resolved. I don’t know but after several days fussing, the technical problem was put right. 4. The unit would definitely benefit from a better quality tv as neither the sound or the picture is particularly good. Unfortunately, some of us actually look to the tv for entertainment…sad but true!

  Reviewed by Brian4.4★Mar 2022

• "Found it really odd the way rubbish was not segregated into recyclables."

  This resulted in the red bin being full to overflowing. Think most residents will be used to recycling. Also really odd that you assumed that everybody would use the dishwasher. We don't. Finally car park not secure but guess out of your control. Waste food deposited by my car was quickly removed after my request. Also just to mention that mattresses might need replacing. Geoff Sutherland

  Reviewed by Geoffrey3.8★Oct 2021

• "Lovely spacious apartment, with an added bonus of off street private parking, which is a premium in Dartmouth."

  Very clean and comfortable, with everything we needed for an enjoyable stay.

  Reviewed by Ian5.0★Sep 2021

• "Brochure pictures didn’t do the apartment justice everything you needed was supplied and more ."

  Next time though I will take earplugs ready to use when the seagull night shift starts.

  Reviewed by Sandra5.0★Jul 2021

• "A couple of minor points : Missing a can opener."

  And it would have been nice to have extra towels left for use during the week as there was no midweek housekeeping. The reception at Country and Coastal Properties was excellent. Very friendly and cheerful staff.

  Reviewed by Richard5.0★Jul 2021

• "Superb property in every way."

  Would hope to book again soon.

  Reviewed by Graham5.0★May 2021

• "The apartment was throughly cleaned and as usual in excellent condition."

  Thank you for taking the time to leave your feedback. We are pleased you like 12 Dartmouth House. We do hope to welcome you back to Dartmouth soon. Property Owner

  Reviewed by Stephen5.0★Oct 2020

• "Underground parking was a real bonus, parking in the area would have been a nightmare otherwise."

  Reviewed by Bruce4.4★Sep 2020

• "Rather an unavoidably restricted kitchen space because of the design of the flat."

  However, the lounge area is good, although furniture a little soft for us, and the wrap around corridor accommodating the bathroom and bedrooms works well.

  Reviewed by Patricia4.1★Nov 2019

• "We have stayed in Dartmouth House before, but not in this flat."

  The flat was very comfortable, everything was provided. The television doesn't work properly, terrible signal. Needs to be sorted out but otherwise all fine. Thank you.

  Reviewed by Fiona4.7★Nov 2019

• "Have used C&C for many years and have never been disappointed, hence the "met expectation" score above - shall definitely be using you again."

  Reviewed by Linda4.7★Jul 2019

• "Good location for staying in Dartmouth."

  . Office team very helpful.

  Reviewed by Sandra4.7★May 2019

• "Last minute decision to go away for a long weekend, so limited choice especially as it was Bank Holiday Probably not a place we would normally have chosen if we had planned ahead as we like a river view."

  However, we liked the flat which was comfortable and spacious and had everything we needed. Parking space was an added bonus at this time of year. Your booking staff were really helpful and friendly as usual. Thank you

  Reviewed by Julie5.0★May 2019

• "A clean apartment with parking and easy access to town"

  Reviewed by Stephen5.0★May 2019

• "The location, parking on site, size and space of the apartment, cleanliness, facilities and the usual first class service from the ladies in the office."

  What more could we ask for!! Excellent and we will be back next year.

  Reviewed by Nickolas5.0★May 2019

• "Excellent"

  Mr Mark BeechOct 2018

• "Family bathroom - shower curtain required/water could be sprayed over floor even when adult was using the bath, no safety mats in either bathrooms."

  Microwave placed on top of f/freezer unsafe, as was crockery too highly placed.

  Thanks for your review. We were grateful for your comments in respect of 12 Dartmouth House. A non-slip mat will be purchased for the bathroom and we will reassess the layout of the kitchen to see if there is space to re-position the microwave onto the worktop. The location of the crockery will also be addressed. Your comments regarding the shower have been noted. Once again, thanks for your feedback. We hope you choose to stay with us again. Property Owner

  Mrs W RobertsJul 2018

• "High quality accommodation choice, lift, central location, parking."

  Thanks for your feedback regarding 12 Dartmouth House. We were pleased to hear you had a lovely stay in this high quality apartment with parking; so close to both the waterfront and Dartmouth's shops, art galleries and restaurants. Look forward to welcoming you back again soon. Property Owner

  Jul 2018

• "The flat is very well looked after and having an underground car park is a great thing in Dartmouth."

  Many thanks for your kind review of 12 Dartmouth House in Dartmouth.    We hope to welcome you back to this apartment, being just a short, level walk from the River Dart and Dartmouth's specialist shops, art galleries and restaurants.    See you soon! Property Owner

  Mr DudmanMar 2018

• "Great flat in a top location."

  Thank you for leaving your feedback regarding your recent stay at 12 Dartmouth House; we were so pleased to hear you had another enjoyable stay.  We look forward to welcoming you back to this excellent apartment, just a short, level walk from the River Dart and Dartmouth's specialist shops, art galleries and award-winning restaurants.  Thanks for your continued loyalty, we hope to see you again in the very near future! Property Owner

  Mr DudmanNov 2017

• "Whilst the apartment was spacious, the second bedroom was a disappointment."

  The kitchen area (surfaces) too cluttered. Moved a sofa in order to take advantage of the sunshine. Lots of things on the floor,not been cleaned for some time makes me wonder what was under the other sofa and indeed the beds.

  Many thanks for your feedback in respect of 12 Dartmouth House, although we were sorry to read that the property was not satisfactorily presented/cleaned prior to your arrival.  As you will appreciate, we work very hard with our owners and housekeepers to ensure high standards of cleanliness are maintained.   Your feedback has been passed on the cleaner concerned and we will request more careful attention is paid to these areas.   Please accept our apologies for any disappointment and inconvenience this may have been caused.    We do hope that you had an enjoyable holiday in spite of the issues raised and look forward to welcoming you back to Dartmouth in the not too distant future.       Property Owner

  Mr Raymond WrightOct 2017

• "A great flat surprisingly spacious."

  Everything you need. Short on empty kitchen storage but a good excuse not to cook. Parking a real bonus. The access road to the parking can be tight to drive down due to others parking but I managed and easily got used to it. Would definitely book this property again.

  We were delighted to hear that you had an enjoyable stay at 12 Dartmouth House and that the property fulfilled your expectations. We hope you choose to visit again soon.
  Property Owner

  Mrs S SchwartzSep 2017

• "Everything perfect except the very noisy seagulls!"

  Many thanks for your kind review of 12 Dartmouth House.   We're sorry to hear that the seagulls were being noisy! We look forward to welcoming you back to Dartmouth next year.  
  Property Owner

  Jul 2017

• "I cant remember being advised that there was scaffolding up blurring the view somewhat."

  Apart from that the flat was spacious, clean and comfortable

  We were sorry to hear that you were not advised that scaffolding was up on the property, please accept our apologies.  Please be rest assured that, wherever possible, it is our policy to advise of any scaffolding and/or building works affecting holiday homes that we manage, and are very sorry to hear that you were not informed on this occasion.  Your comments have been passed on to our Dartmouth team for their information.   Thanks again for taking the time to leave your review and we hope to see you again very soon. Property Owner

  Mr K WagnellJul 2017

• "Accommodation is superb - having the facility for parking is a huge plus point."

  We have stayed there 3 times and have a further 2 weeks booked for later this year. If there is a criticism it has to be the seagulls - they do not know the difference between night and day and if you are a light sleeper they can be very annoying.

  Thank you for your kind review of 12 Dartmouth House- we are so pleased to hear that you rate the accommodation so highly. We are sorry the seagulls kept you up! We look forward to seeing you in Dartmouth again soon.  
  Property Owner

  Mrs L WakemanJun 2017

• "Excellent facilities - especially parking"

  It was lovely to hear that you had yet another lovely holiday at 12 Dartmouth House.  We do agree that this popular property has excellent facilities - particularly the onsite parking and being just a short level walk from the wonderful River Dart and Dartmouth's specialist shops, art galleries and restaurants is a perfect base for exploring the delights of Dartmouth!  We look forward to welcoming you back again later in the year. Property Owner

  Mrs L WakemanApr 2017

• "As previous comments, very pleased with location and standard of the flat"

  Thanks again for your lovely comments regarding 12 Dartmouth House.  We were so pleased that you loved the location and standard of the flat and hope to welcome you back to Dartmouth in the future! Property Owner

  Mrs A CarterApr 2017

• "Very well equipped flat."

  I was able to cook a full Christmas dinner for which the complementary wine was very welcome. it was even better that a jar of coffee and some milk had been left for our arrival, which was a lovely surprise after our long drive down. We were also very impressed with the fast broadband connection that enabled us to make full use of the freeview TV

  We really appreciate you taking the time to leave your positive review of 12 Dartmouth House .  It is fantastic to hear that you had such a lovely Christmas break and particularly enjoyed the goodies left for your arrival.  Your kind words regarding both the amenities provided at the accommodation together with the service provided to you by Coast & Country Cottages are much appreciated.  We hope to welcome you back to this property again soon!     Property Owner

  Mr S JefferyFeb 2017

• "Central Dartmouth location, M & S food store 200 paces away for all needs and morning paper."

  Underground parking clinched the deal! lQuality solid apartment with lovely views across the rooftops. Very high standard furnishings, 2 comfortable sofas, quality beds and bedding. Very efficient shower, easy to use. No sound from other flats.

  We really appreciated you taking the time to leave such a positive review of 12 Dartmouth House in Dartmouth.  It is fantastic to hear that you had a lovely return stay in Dartmouth and that you found 12 Dartmouth House suited you so well.  We look forward to seeing you again very soon! Property Owner

  Sep 2016

• "Few minor things that can be sorted Found we could not work washing machine found instructions this did not help had to ask for help solved by kind coast and country staff."

  Found kitchen cluttered too many items in cupboards, had to move things around to get some space to put groceries in. Sink too small water was going all over worktop. Apartment was clean and tidy, nice comfortable bed, good TV spacious rooms. Central to town centre.

  Thank you for your review in respect of 12 Dartmouth House in Dartmouth.    We were so pleased to hear that you found the property to be clean, tidy with a comfortable bed and great central location.  Your feedback is much appreciated we have now had the opportunity to double check the washing machine instructions and everything is working.    All other comments have been passed on to the Dartmouth team for further investigation. We hope to welcome you back to Dartmouth in the very near future.
  Property Owner

  Aug 2016

• "Excellent accommodation and location will definitely stay there again"

  Thank you for your comment regarding our service. We are glad you enjoyed the location and property and look forward to welcoming you back to Dartmouth in the near future. Property Owner

  Lesley WakemanApr 2016

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