7 Nelson Steps

24 Customer Reviews

• "The property provides excellent views from the lounge and garden area."

  The beds were very comfortable. We found the property clean and tidy on arrival. It is to be noted as a self catering property visitors need to provide toilet roll, kitchen roll and all basic kitchen needs for example cooking oil, salt / pepper. Kitchen had plenty of crockery / pans etc. A larger outside bin would be helpful given the size of the property. Small steps to seating area outside could do with plants being cut back slightly to provide better access. Great stock of DVDs and games if the weather isn’t so great. Outside steps to property do prove a challenge, especially with cases, but this is listed in the description. We did note that there is an access path via another property through the garden and the other guests regularly left the gate open, which wasn’t a problem for us, but if u had a dog you may wish to double check this was secure.

  Reviewed by Emma5.0★Sep 2024

• "I have been coming to this property for years and we love it."

  The location is great both for the stunning views and the walking distance to all of Dartmouth's lifestyle facilities. The owners take good care of the property and of details that would make your staying more comfortable such us blankets, DVDs, games, good WiFi. The garage is a bonus although you need to be good at manoeuvring the car in a very narrow area. Indeed I would not advise this property to anyone with limited mobility given the numerous uneven and slippery (if wet) steps to access the property. More steps indoor. The kitchen is well fitted and with good quality appliances. It was disappointing that it lacked all the basics you would expect to find such us salt, pepper, foil, kitchen roll etc. It was not very clean too, greasy stove knobs and oven, crumbs on the table, hair in the shower, stained bed sheets and pillow cases. The blankets in the basket need refreshing. Overall it was a very good staying and we will return. Tony & Vittoria

  Reviewed by Antony4.1★Sep 2024

• "Second year here."

  Fantastic views and a lovely property. Minor issues - the bedroom downstairs is a bit damp. The outside both up and down spoil the otherwise lovely property a bit. Couple of hours clearing round the upper garden particularly would make it so much nicer.

  Reviewed by Janis4.4★Aug 2024

• "We had such a lovely time."

  The view really makes the place and we would absolutely love to come back! Dartmouth is beautiful! Just a couple things to mention to forewarn people is that the steps to the property are very steep (the house is in between two roads and the directions take you to the lower road that doesn’t have the garage in it). The garage is on Above Town Road which is a very narrow road and the garage only just fit our Nissan Juke. Whilst Above Town is flat the roads to it and around Dartmouth are very steep and narrow, so not for the fainthearted! It’s totally worth it when you make it but certainly not for people with mobility problems as the outside spaces are also up steps. Also, the water pressure is pretty bad so don’t be in a rush to shower and the sofa could do with a little clean/refresh. Not big problems but just for the owners to maybe address.

  Thank you for taking the time to leave your feedback. We are really pleased that you have enjoyed your stay at 7 Nelson steps, although the position of the property may be a challenge to some, the view at the top will always be worth it. The owner has also been quick to take on your comments regarding the sofa and has since arranged for it to be cleaned, ready for the next booking. We do hope that we can welcome you back to Dartmouth soon. Property Owner

  Reviewed by Hannah4.4★Jun 2024

• "Wonderfully positioned, characterful house with fantastic views from the living room and kitchen, day and night."

  Very clean and well kept, with a well-equipped kitchen, and good bathroom and en suite shower room on the mid level. A mostly rainy week meant we couldn’t take advantage of the terraces but again they offer great views. The garage is useful - our BMW 3 Series Estate fitted fairly easily - and at other times there was on street parking readily available within a minute or two’s walk. Minor issues: household supplies were very basic (no kitchen roll or cleaning spray, for example) and only one set of keys provided. The middle floor (two bedrooms and bathroom) smelt a little damp, which is not unusual for coastal homes built into a hillside. There is no damp showing and it’s not enough to affect clothes stored, but if you’re sensitive to the smell of damp it may be a little off-putting. The sofa in the living room is rather tired and uncomfortable but we spent most of our time sitting on the excellent window seats for the views. Care needed at the top of the stairs on the top floor where the flooring is narrow, but that’s just a factor of staying in an old, quirky but fun property. Overall, we had a very enjoyable stay and would recommend this house to anyone who can cope with the fitness challenge of the exterior steps!

  Reviewed by Matthew4.4★Sep 2023

• "Could do with some new beds but still love to stay at this property."

  The position and space are perfect for our needs. We had a wonderful time here.

  Reviewed by Kim3.8★Sep 2023

• "We have been visiting Dartmouth for family holidays for over 30 years staying in a variety of houses, flats and cottages."

  This property was far and away the best we have had, so much so we have already booked again for next year. The photos truly represent the property. Well placed to walk to Castle and into town. Views to die for. Comfortable beds and pillows! Well equipped in both kitchen and living room. The garage - although bijou was a real bonus - especially as it was regatta week. The steps would be an issue if you had mobility problems but you are clearly warned about this in the information. One or two minor maintenance issues eg yale latch wouldn't work and the back door leading to upper patio couldn't be secured. However these have been noted by the keyholders and I'm confident they will be addressed quickly.

  Reviewed by Janis4.7★Aug 2023

• "The main selling point of this property is the amazing view."

  The stairs were worse than we thought, and the parking isn't great, so its not a property I would stay at again. The house was overall very nice and clean. The bbq in the garden wasn't cleaned though and there weren't things such as bath matts which we found quite odd. The location is great. Overall a beautiful property, but wouldn't recommend if you struggle with stairs and like a permanent parking spot (off road parking can be limited and can only stay 2 hours during the hours of 9am and 6pm so have to move car every 2 hours, garage is rather small and is up a very steep and narrow hill).

  Many thanks for taking the time to leave your feedback. We are happy to hear you loved the property, the views really are spectacular. We can only apologies you found the stairs to be difficult, we do advertise on the website the number of steps and the location of the property, as you say the main selling point are those views! Most guests use the garage, however we are really sorry if you were not able to access it and understand that it is not suitable for larger cars. We do hope you had a lovely holiday and enjoyed all Dartmouth has to offer. Property Owner

  Reviewed by Philip3.4★Jul 2023

• "Property was great 5/5 Steps are not great, but it's Dartmouth, some photos of steps might help others when making choice."

  Keys...you must supply at least 2 sets of keys, just one set meant a lot more walking up and down the steps. Garage...you must state size and give location, I asked for size during booking but got no reply. Cleanliness was good, but waste bin (which we didn't use) was filthy inside and smelt when opened not great as was in kitchen. Basic supplies, no washing up liquid or general household cleaning stuff supplied. Details said no tea towels so we brought some, but in fact TTs were supplied. Overall location and facility was a 4.8 out of 5, we would look to come again and 7 Nelson Steps would be a location we would consider.

  Reviewed by Nick4.4★Jun 2023

• "The cottage was perfect for our needs, even on a rainy day, good location and fine views."

  The only item we didn't find was a clothes drying airier, but that was a minor thing for a short stay.

  Reviewed by Phil4.7★Apr 2023

• "I’ve lost count how many times we’ve stayed here - great location in a fantastic town."

  Re the house, we can see it’s been refurbished our only comment would be perhaps the two twin beds could be updated as felt wobbly. Every thing else was, as usual wonderful- already booked for next year

  Reviewed by Richard5.0★Nov 2022

• "Constructive observations: Steps to the property are uneven and awkward for small children and anyone with mobility issues."

  Not easy to access the garage due to scaffolding around property above obstructing the pathway (temporary closure notice posted on scaffold). Evidence of recent external building works resulted in us sweeping the lower garden to save walking a considerable amount of grit and dirt back inside the house (we didn’t use the upper garden). Not a major issue but at this price point I wouldn’t have expected to be having to do this. Concrete blocks left near front door (possibly leftover from scaffold) are a trip hazard and need removing. Rainwater down pipes need installing as without them there’s a bit of noise when raining due to splashing of water on to the paths. Privacy blind required in the en-suite. We couldn’t find a mat for the bath or shower; which would have been appreciated. Positive points: Incredible location. Beautiful property. Garage parking (we didn’t use our car once during our stay). We’d definitely stay here again!

  Many thanks for taking the time to leave your feedback. We are so pleased to hear you loved the property and its location. We can only apologise for the matters you have raised. We have passed on your concerns to the owner who has taken steps to rectify them. The gardens have now been attended to, we are just sorry that they were not as desirable for your stay! We are thrilled that you would stay in this property again and look forward to welcoming you back to Dartmouth soon. Property Owner

  Reviewed by Michael4.7★May 2022

• "Very nice property and ideal for a New Years break with the family."

  Amazing location and an amazing view from the living room across the harbour / estuary. Yes there are steps to the property but that is explained well in the property description but there is a garage and nearby parking so no issues.

  Reviewed by Rob4.7★Dec 2021

• "Beautiful cottage with stunning views ."

  Had an amazing holiday mainly because of how perfect the property was. Had everything we needed , well equipped, warm, comfortable , great location. There were 6 adults for three days of the break and it still felt spacious . Would definitely return and recommend to others.

  Reviewed by Sara5.0★Nov 2021

• "As we looked around we found the property hasn’t been cleaned that good."

  In the bathroom there was black mould around the top of the bath which we bleached and cleaned it. In the kitchen we opened the oven door and found the inside of the door all greasy which we cleaned before using. Also someone has loaded dirty plates in the dishwasher and found it not working and must of unloaded it and where food came off the plates it was all inside the door and in the bottom, so I had a look and found the water had been switched off after that it worked. In the en-suite the door had to be lifted to shut it as it was dragging on the floor, so we looked at the toilet and found it hasn’t been cleaned we lifted the lid to find hair and wee stains on the toilet

  Reviewed by Graham2.8★Sep 2021

• "We absolutely love this property and have stayed here at least 8 times."

  It needs a little tlc in places but I’d still like to stay here again.

  Reviewed by Kim4.1★Sep 2020

• "Yes, although the cottage did have stunning views and was very comfortable, it does have issues that need to be made more clear; steps - it’s not the number that’s an issue it’s the steepness and unevenness of them, also that fact that the cottage is half up a very narrow passageway so you need carry luggage either up or down the entrance."

  Secondly ; the outside spaces aren’t secure and the main one is slightly detached from the cottage up steep steps. Thirdly; the parking ; it’s not just that the garage is small but it’s the access to it is up extremely narrow and twisting roads that are very difficult to navigate unless you have a fairly small car. However the biggest issue was the lack of cleanliness upon our arrival- the kitchen and living areas were not clean at all; greasy fingers prints all over the windows, coffee table filthy , information book dirty , kitchen surfaces not wiped clean and food debris in sink/drainer. We spent well over an hour cleaning everything with antibacterial spray, very disappointing in current circumstances and after waiting until 5 to get into the cottage. On a positive Sykes did respond quickly when contacted about the cleaning which was good.

  Reviewed by Colin2.2★Aug 2020

• "This is a wonderful cottage and it's the second time we've stayed there."

  The access would be difficult for anyone who can't climb 42 steps with luggage, but we're OK with that and the bonus is getting a bit fitter. The only real issue I had was with broadband, which kept dropping out in true BT style. I was trying to work some of the time and this made it very difficult and frustrating. Oh, and someone had taken the batteries out of most of the remote controls! Other than that, the best views in Dartmouth and a great base for the week. I'd really recommend this property and Coast and Country are a pleasure to deal with.

  Reviewed by John4.7★May 2019

• "Cottage was gorgeous and well-appointed."

  There were heated floors in the bathroom and views to die for from the living room. Very comfortable and no neighbors on either side so nice and quiet. It was fabulous. They are not joking about the stairs though!! The cottage sits right in the middle of a steep staircase, so there are narrow, streets climbs to access the property. Just be warned if you have mobility restrictions. Also, roads are very narrow, so large vehicles will struggle to park.

  Reviewed by Hilary4.7★Dec 2018

• "Fantastic views nice house needs a touch of paint"

  Thank you for your kind feedback regarding 7 Nelson Steps- we love the view from the property too! We have fed your feedback regarding the paintwork back to our Property Services Team. We hope you choose to stay with us again soon.
  
  Further to our earlier reply we are pleased to advise that the property now has had the benefit of a fresh coat of paint to the exterior. Thanks again for your feedback, we hope you will choose to stay with Coast & Country Cottages again! Property Owner

  Mr Chris MorganAug 2017

• "Sleeps 7 - 8 people so suitably priced."

  We were delighted to hear that you received excellent communication from the team at Coast & Country Cottages and that you rated both the service received and your chosen holiday home, 7 Nelson Steps, with five stars!     We do hope you choose to stay with us again.
  Property Owner

  Mrs Alex ClareJun 2017

• "Fantastic place - quality through and through."

  Awe-inspiring views of the river and lots of outdoor space too. Loved it and can't wait to return.

  Many thanks for your kind words in regards to your recent stay at 7 Nelson Steps in Dartmouth.  We were delighted to hear you had a fantastic stay and with such stunning panoramic views on offer from the property, we can see why you can't wait to return!    Property Owner

  Mrs S BluntMay 2017

• "Lovely stay in a wonderful cottage."

  Great views and so near everything. Just mind the steps

  We were so pleased to hear that you enjoyed your stay at 7 Nelson Steps in Dartmouth.  Your kind feedback regarding our team's service is particularly appreciated - thank you.   We look forward to welcoming you back to this wonderful cottage again very soon! Property Owner

  Ms Sharon AllenMar 2017

• "Good"

  Mr L LambourneOct 2016

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