9 Dartmouth House

51 Customer Reviews

• "The only criticism I can offer is that there is a lack of shelving for soap/shampoo etc in the shower/bath but everything else was excellent."

  Reviewed by Peter5.0★Jul 2024

• "A very nice and comfortable apartment, home from home really."

  Made the bad weather more easier to cope with! We enjoyed our stay very much, being in the centre a great bonus as was the underground parking. Would not hesitate to recommend.

  Reviewed by Anna5.0★Jun 2024

• "Lovely apartment which had all we needed."

  Close to all amenities. Better even than we had expected.

  Reviewed by Alan5.0★Jun 2024

• "The apartment was very comfortable and really spacious and clean with everything provided for your stay."

  It was a great location and having the parking space was an added bonus. One of the best properties we have stayed in and would highly recommend it.

  Reviewed by Karen5.0★Apr 2024

• "We had a marvelous holiday and have already booked for next year."

  Couldn't fault the property and care taken by the owner and also coast and country local office staff were extremely helpful. All leaflets were great and apartment was very clean and well equipped.

  Reviewed by Shirley5.0★Feb 2024

• "We are so pleased to have discovered 9 Dartmouth House about 4 years ago and have been back every year since."

  Indeed we have already booked it for 2024. To find a modern, comfotable, spacious apartment right in the centre of Dartmouth, complete with parking, is rare and too good to miss.

  Reviewed by Graham5.0★Oct 2023

• "We found the property very clean and comfortable ."

  We booked on the recommendations of previous occupants and weren't disappointed . We would have liked to have seen tvs in the bedrooms as we noticed an ariel in one of them . Also maybe a bigger one in the living room , only a suggestion as we have a 55" one at home . Overall we had a pleasant stay .

  Reviewed by David5.0★Aug 2023

• "Excellent location."

  Clean and modern and great parking facilities.

  Reviewed by Alan5.0★Aug 2023

• "Enjoyed the stay very much tho would have liked a more up to date tv."

  I happened across a way of getting iPlayer but the controller gave no clues to its availability. After booking, we discovered hidden away in the detail notice that scaffolding was up and might prevent access to the balcony. In the event it wasn't a problem but we pointed out that the possible lack of the balcony (and disruption from any work going on) should have been clearly flagged up as a qualification to the property description.

  Reviewed by Graeme4.4★Jul 2023

• "We love this apartment and have just rebooked it for the 3rd time."

  It's comfortable, in a great location and very well equipped. I'd recommend it to anyone. The only slight flaw this time was that I had to buy two new pillows as the ones on the bed made my breathing difficult. This did not happen last time we stayed there i guess the pillows had just been well used. I noticed one of them was a bit soiled when we stripped the bed before leaving. It didn't put us off and we are going back again next year.

  Reviewed by Linda4.7★May 2023

• "We really enjoyed our 2nd stay in this apartment."

  It was lovely to see the refreshments made since last year. The only comments we could make is that we had to empty the Henry bag but there were spare replacements and the floor mop was dirty. Everything else was excellent and despite some of the weather we relaxed and soaked up Dartmouth. We will be back again.

  Reviewed by John5.0★Apr 2023

• "Comfortable modern apartment with well equipped kitchen area."

  Underground parking a bonus. Helpful cheerful agents attentive to our small problem (tv signal repaired)

  Reviewed by Jane5.0★Nov 2022

• "This is the third visit to these premises - speaks for itself."

  Reviewed by David5.0★Nov 2022

• "This is a great apartment."

  It is well located on the edge of town and the car parking is a real bonus. Not only is the car park easy to use, but the spaces are wide enough for most cars. The apartment itself is modern and very well equipped. We had a great time and would have no hesitation in booking it again the next time we plan to visit Dartmouth or in recommending it to friends and family (as we already have).

  Reviewed by Brian5.0★Nov 2022

• "Carpets need a good clean in hall and onsuite bed room setee's grubby and require a good clean."

  TV's required in bedrooms. Heating timer requires adjusting to accommodate colder periods of the year Instructions required to operate washing machine. Dirty laundry from previous occupant left outside front door for the whole Period of stay Attention to detail required bedside lamp broken at the top of base

  Reviewed by michael2.8★Oct 2022

• "Our 4th stay at number 9 and we are going to book again for next year."

  For we 3 adults it is just perfect and we feel very much at home there. Ideally located for all local amenities, well equiped and thought-out and with convenient basement parking and a lift to all floors. Just perfect. If we were being ultra picky, a baking tray, and an LED light bulb in the main bedroom would be perfection-plus.

  Reviewed by Graham5.0★Oct 2022

• "Quiet, comfortable, ideal location, don’t be taken in by the headline price, look at the total price."

  Reviewed by John4.1★Oct 2022

• "Our 3rd visit to no."

  9, & it did not disappoint, after a gap due to Covid. The only small point would be to have a shelf attached to the shower, as there is nowhere to put soap, shower gel etc. The super king bed was still comfortable, and a joy to have a low tog duvet, as the apartment seems to retain a lot of heat. We look forward to our next visit.

  Reviewed by Betty5.0★Sep 2022

• "Lovely apartment,felt like home from home."

  Well equipped,very central and M&S an added bonus.Would definitely recommend this holiday.

  Reviewed by Janette5.0★Jun 2022

• "Thank you for a super place to stay."

  Well equipped, 4.5 tog duvet was great. We felt as though we could easily relax here. In many ways the apartment exceeded our expectations. Have already booked for next year!

  Reviewed by John5.0★May 2022

• "On arrival at the key holder office the office manager sitting at her desk pointed to a table saying there is an envelop with your name on and the keys are inside, that was the full extent of the instruction she gave."

  We immediately opened the sealed retrieving the keys and proceeded in our vehicle to the car park area in the basement of the building. To enter the apartment building from the parking area, one required a code in which to enter the building security door. I had to return to the office in requesting the code. I was informed that the code was stated on the envelop by the office manager. I replied "it was a pity you didn't inform me of this when collecting the key's" Once more I had a reason to request a second door code to the refuse area. The same office person informed me in a cynical manner, the code is stated on the bin key label. I informed her that there wasn't a code stated on the label, and her reply "well there should be" and informed me of suck. My invalided Wife and I think the Management office personnel should be a lot more helpful and informative than we experience.

  Many thanks for taking the time to leave your feedback. We are sorry you felt our staff were unhelpful during your stay. We pride ourselves on building a good relationship with all of our customers and can only apologise that we fell short on this occasion. Rest assured that this has been discussed with the relevant people. We welcome all feedback so that we may grow and work to continue providing great customer service. We do hope that you had a lovely stay and enjoyed all Dartmouth has to offer and hope to welcome you back soon. Property Owner

  Reviewed by Michael3.8★Apr 2022

• "This is our favourite of the apartments that we've stayed in at Dartmouth House."

  A very well decorated and equipped property, comfortable and immaculate. Home from home.

  Reviewed by Terry5.0★Apr 2022

• "Very nice accommodation and thoughtful facilities / presentation."

  Ideally situated for the town centre. We would have no hesitation in returning or making a strong recommendation to others.

  Reviewed by Ted5.0★Feb 2022

• "This is a beautifully furnished and well-equipped apartment in an excellent position, with the priceless added bonus of private parking."

  We've stayed in several of the Dartmouth House apartments over the years and this is probably now our favourite.

  Reviewed by Terry5.0★Sep 2021

• "Underground parking essential Parking in town is a nightmare."

  Staff very friendly

  Reviewed by Mary5.0★Jul 2021

• "We love this place and have stayed many times."

  However, we would appreciate more advance warning of issues which affect our stay. For example, there was no prior advice that you wouldn't be doing our mid-weekend clean and bed/towel changes. We understand about Covid, but to hit us with that via a laminated inside the flat makes it seem like you're afraid to tell people. Likewise, the notice to cleaners says to leave certain items per week, such as bin bags. Because we were there for a fortnight, wouldn't leaving double be sensible? The hole-ridden tea towel was ridiculous, but not quite as silly as the very small (red) bags you expected us to cram all the linen in on departure.

  Many thanks for taking the time to leave your feedback. We are sorry you were disappointed that you were not made aware there was no mid-stay clean, as you appreciate these are uncertain times but we do hope to resume this service soon. If you had requested a mid stay linen change we would have been more than happy to drop this to you and take the other linen away. We agree that it would be sensible to double up on things such as bin bags and we will inform the cleaner of your feedback so this will happen in the future. We have passed all you comments onto the owners. We do hope you had an enjoyable stay in spite of these issues and look forward to welcoming you back to the area soon. Property Owner

  Reviewed by Angela4.4★Jun 2021

• "Despite the limitations due to the pandemic, we enjoyed our time in Dartmouth and found that we could still do most things."

  By booking in advance of arrival in Dartmouth we were able to eat out several times. We were sorry that some of our favourite things, the boat to Totnes and Coleton Fishacre were not available but there was still plenty to enjoy. A particular pleasure was the appartment, which we had not hired before. It was spacious, modern, comfortable and extremely well placed for the town. We rebooked for 2021 as soon as we got home.

  Reviewed by Graham5.0★Oct 2020

• "We have just spent a wonderful week in Dartmouth at this property."

  Everything was as we hoped it would be. The apartment was spotlessly clean, the beds were comfortable and the kitchen well equipped. It was lovely to have the use of the balcony, which caught full sunshine every morning. Yes there is road noise on the balcony but we got used to that and it can only be heard when the patio doors are open and the double glazing works a treat. It was fantastic to have the garage space below the house; anyone who is familiar with Dartmouth will know that parking is often an issue and having this space meant we never had to worry. Also it was a bonus having the lift as it meant no lugging of heavy cases up the stairs! The staff in the office were really helpful and always present if we needed anything, but we didn't need to call on them. We would thoroughly recommend this property and we will definitely be returning in the future.

  Reviewed by Julia5.0★Aug 2020

• "A second visit to this apartment and an excellent location to enjoy all that Dartmouth has to offer all year round."

  On site parking, an M&S Food store on the door step and being situated on level ground is a real bonus.

  Reviewed by Tony4.7★Jan 2020

• "Property in brilliant location and to have parking is magic in Dartmouth."

  Little touch's like decorating for Christmas a bonus will definitely be back.

  Reviewed by Stephen5.0★Dec 2019

• "Reading reviews from other people you never know what to expect!"

  The apartment we felt had the "wow" factor as you entered the lounge and the rest of the it was just as good. The balcony was big enough to sit out, weather permitting and the underground car park was a bonus. The location is also good for walking, buses, ferries etc.

  Reviewed by David5.0★Nov 2019

• "Dartmouth is a fantastic place."

  The apartment is spacious although decor in the lounge could be updated. The apartment is very centrally located. The staff at Coast & Country were very helpful when I needed a high chair & an extra set of keys although I do think two sets of keys should come as standard at all cottages. directions were also very helpful to avoid the ferries for which there could be long delays. I will rebook this property.

  Reviewed by Julie5.0★Oct 2019

• "Apartment was very clean, well appointed and in a great location."

  Parking in Dartmouth can be a major issue, but this property benefited from a parking space underneath the building. All this contributed to an excellent holiday.

  Reviewed by Carole5.0★Sep 2019

• "Soon after arrival, reported dirty Windows outside and iced up freezer and icebox in fridge."

  Neither fixed during our stay. Would appreciate coffee maker eg Tassimo or Nespresso. Also a spatula and ice cream scoop. Disappointed to find the small tray we had bought and left behind a year ago had disappeared. This was/is needed as only one large tray provided. Found Freeserve on TV very limited, Sky and or Netflix would be nice. Also, recycling instructions were confusing and different from what we were told by your office staff. Overall, comfortable flat and another enjoyable stay in Dartmouth House.

  Reviewed by Sally4.4★Sep 2019

• "This is a lovely apartment, very well appointed with comfy beds and nice white linen."

  It was spotlessly clean and we would go as far to say that it's the cleanest apartment we've ever stayed in, so full marks to the cleaner! It also has a good sized balcony with a view over the river and the benefit of underground parking which was great. It is convenient for the town, ferry, boat trips, steam train and buses. We really enjoyed our stay here and would certainly recommend it and would have no hesitation in returning should we visit Dartmouth again in the future.

  Reviewed by Jane5.0★Aug 2019

• "Thoroughly enjoyable."

  EVERYTHING within a few minutes walk. Relaxing in the Royal Gardens, listening to the musicians, plus enjoying the lady in the Wedding hat line dancing to the music, just made it wonderful. Safe, underground car park (never got "seagull'ed!") with lift to accommodation was a real boon. Highly recommend.

  Reviewed by Alan5.0★Jul 2019

• "Nice modern apartment."

  Well furnished with everything needed including good broadband connection. Easy access to boats and ferries and a bus stop just outside building. Excellent undercover parking. Only downside is road noise all day with patio door or windows open it was constant traffic. Also Dartmouth has a big seagull problem squawking day and night and swooping down onto people.

  Reviewed by Deborah3.8★Jun 2019

• "We had an issue with the lighting in the lounge - it was so dim that we couldn’t read anything, even with the lights turned up."

  We mentioned it to Coast and Country and someone went round the same day to change the bulbs. Because of the light fittings, there wasn’t much that could be done, but it was good to get such an instant response. The new welcome package of bin bags, cleaning tabs etc is a great idea and very useful, as is the new cutlery drainer. If we were allowed a wish list, we would ask for a clothes airer (yes, there’s a tumble drier but there's also, sometimes, sunshine), a wine cooler, and improved lighting in the lounge.

  Reviewed by Angela4.4★Jun 2019

• "We enjoyed an excellent six days in Dartmouth which is a lovely town and area."

  The pleasure was completed by the high quality accommodation at 9 Dartmouth House. The apartment was spotlessly clean, spacious and well appointed. It was the perfect location due its position near the centre of town and the convenience of the building's underground car park with lift access to the apartments above. This not only ensured the total security of the car, but made our arrival and departure with attendant humping of luggage easy and stress-free. Thank you for a great holiday.

  Reviewed by Michael5.0★May 2019

• "(+ points) This is a very comfortable, well maintained and warm apartment with a good view to the water and Kingswear."

  On site secure parking is a real plus point as was Netflix and good speed broadband connection. Dartmouth is great out of season holiday destination as most restaurants and shops operate year round. (- points) There was no hand wash or soap in the kitchen or any of the bathrooms. Access to the underground car park was difficult on occasions and one time impossible due to the poor parking of cars in the access road. There really should be double yellow lines for the full length of the road. C&C office kindly provided a Mayors Avenue parking pass for the impossible occasion.

  Reviewed by Tony4.7★Feb 2019

• "Nice comfortable flat, readily accessible and with secure parking beneath the building."

  Mr Ian MartinOct 2018

• "Both the apartment and communal areas were immaculatly clean."

  The flat was furnished to a high standard if slightly dated. The parking was a real bonus as a lot of the car park across the road was taken up by cars with permits so there were not many spare places even in the evenings.

  Thank you for your wonderful comments in regard to your recent stay at 9 Dartmouth House, we’re thrilled to hear that you found the property immaculate and we hope you book again with us soon! Property Owner

  Sep 2018

• "High quality property."

  Very clean and well presented. Perfect location. On site parking.

  Once again, thank you for your five star feedback. 9 Dartmouth House is a great property so we’re happy to hear it suited your family’s needs. We hope you were able to enjoy the recent sunshine and hope you’ll be back in Devon soon! Property Owner

  Aug 2018

• "Clean, every thing you need in the flat, very central."

  Many thanks for your positive feedback. It was really pleasing to read that you had everything you needed for your stay and that you enjoyed the convenient, central location. We hope to welcome you back again. Property Owner

  Miss Linda OwenJul 2018

• "We loved this apartment - it was light, bright and cheerful, with lots of storage space and very comfortable facilities."

  It was also very well located, and much nicer than another apartment we've previously stayed in in the same House. We also received great service from Coast and Country when we wanted to make some changes to our booking, but we did have to try several times before we got a member of staff who actually tried to do what we wanted (thanks Diane!). What we found odd was that the details of the apartment were wrong - there was no coffee machine, no drawers in the wardrobes, no larder fridge freezer (separate fridge and freezer instead), the kitchen worktop wasn't a wooden one. Why were these details in when they weren't true? Could it be a description of a different apartment in the same building? Possibly. What really irked was the directions, which said go to the ground floor from the underground car park. That wasn't right, but I spent some time lugging three heavy bags, after a nearly 7 hour journey, wandering round the ground floor looking for an apartment which was on a different floor. Surely that detail could be checked before being sent out?

  Thank you very much for your valuable review. We were delighted to hear that you are returning guests to Dartmouth House and loved this bright and cheerful apartment. With regard to the issues with the property description; it was human error and we do sincerely apologise for any upset and inconvenience caused by providing the wrong information. Please be assured that we have now investigated and made the relevant amendments. Steps are also in place to prevent this from happening again. We thank you again for your feedback and look forward to welcoming you back to Dartmouth in the future. Property Owner

  Jun 2018

• "Clean and tidy with everything in its place,no need to hunt round for anything."

  Thanks for your kind review of 9 Dartmouth House.  It is so wonderful to hear from our returning guests and that you enjoyed yet another lovely stay in the historic naval town of Dartmouth.  We look forward to welcoming you back for another great holiday later in the year.   Property Owner

  Mrs C WestlakeMay 2018

• "Everything you need for a lovely holiday is in this property"

  Thank you for your positive feedback in respect of your recent holiday to 9 Dartmouth House, in Dartmouth.   We were delighted to hear that this comfortable, centrally located property had everything you needed for a lovely holiday.    We look forward to welcoming you back to this historic naval town very soon.   Property Owner

  Mr R HudsonMay 2018

• "Another lovely stay at Dartmouth House, this time at no."

  9. The apartment was spotless, bed very comfortable and a well equipped kitchen. We also liked the large ensuite shower cubicle. Only one little negative - maybe sensible to have a shower curtain or shower screen for the bath in main bathroom. We stayed over the "Dartmouth Candlelit" festivities which was a bonus.

  Thank you for your review in respect of your recent stay at 9 Dartmouth House.  It sounds like you had a lovely stay over the festive 'Candlelit Dartmouth' weekend and we do hope you enjoyed watching Santa arriving by boat(!), together with the enchanting lantern procession.  Whilst writing we'd like to let you know that your valuable feedback in respect of the main bathroom is much appreciated - please be rest assured that we have passed your comments on to the owners.  We hope to welcome you back to Dartmouth in the not too distant future. Property Owner

  Dec 2017

• "The apartment was spotlessly clean throughout, with plenty of towels provided."

  This was our fourth visit to Dartmouth House, and we particularly liked no.9 so much that we have already booked for next year. It was a delight to have the choice of a lightweight duvet, 13tog is far too heavy for us, even in the winter. The super king size bed was so comfortable and to have a shower with enough room to move around was very welcome. Why do so many apartments have such small showers? An added bonus is the private parking, which was the icing on the cake!

  We were so delighted to hear that you had yet another wonderful holiday at Dartmouth House and that you have already booked number 9 again for next year!   It sounds like this apartment suits you perfectly.  See you soon!   Property Owner

  Mrs B FugeNov 2017

• "Clean, well stocked and convenient location."

  Underground parking was excellent although cars parking in the alleyway did sometimes make access to the car park very difficult.

  Many thanks for your review of 9 Dartmouth House.  We were grateful for your feedback and pleased to hear you had an enjoyable stay.  We  hope to welcome you back in the future.   Property Owner

  Oct 2017

• "This a very good apartment within Dartmouth House."

  Clearly a deal of work has been done to maintain it to a high standard. If I had to make a "minor" critisism, it would be a request for a simple DVD facility for rainy days.

  We were delighted to read your comments in respect of your chosen holiday property, 9 Dartmouth House.   It is lovely to hear that you had an enjoyable stay, being so close to the waterfront and yards from Dartmouth's wonderful shopping, art galleries and restaurants.  We thank you for your feedback regarding the DVD player - we're pleased to let you know that there is now a new DVD player at the property!    Thanks again for taking the time to leave your feedback. Property Owner

  Mr I MartinOct 2017

• There are no reviews featuring this term Show all reviews