Harbour Heights

45 Customer Reviews

• "We enjoyed a wonderful week at Harbour Heights."

  The property is in a lovely position, very well equipped and comfortable with beautiful views over the estuary. We were extremely lucky to have wonderful weather for the whole week. Our only disappointment was the decking area. The trees around the decking are pretty overgrown which limits the amount of sun you enjoy while sitting there.

  Reviewed by Gary3.8★Sep 2024

• "We had a really wonderful week staying at Harbour Heights."

  The property is very well equipped, perfectly matches the photographs online and the views are truly spectacular. Walking upstairs each morning to see the boats bobbing on the estuary and see (and hear!) the steam train whistling just couldn’t ever get old. The beds were very comfortable, heating was easy to control and we found everything we needed was to hand - even down to a torch, which came in very handy for the evening dog walk. We would stay again in a heartbeat - 3 happy grown ups, a delighted toddler and 2 content and tired doggies. Thank you!

  Reviewed by Jerry4.7★Mar 2024

• "Photograph of property was rather misleading."

  Also it took us over 40 minutes to find the property. I think it should be explained more thoroughly that the property was totally unsuitable for people of age or disability and the narrow perpendicular roads should have been pointed out at time of booking so that drivers who were not confident could avoid this booking. Very high standard of bedding and towels. Unfortunately there was a very nasty odour upstairs, we think coming from the conservatory but not sure and we could not open the upstairs windows. Certainly needs looking into.

  Reviewed by Teresa2.8★Mar 2024

• "After a difficult cross country journey to Dartmouth, trying to find the office, house and car park, we then couldn’t get any heat on."

  I had mentioned it to someone at the office, by phone as we were late arriving, because heating issues had already been stated in a review. She assured me that it had been resolved, but clearly it hadn’t. After eventually locating the boiler, we had to phone for assistance as there was no pressure. It took a very long time to speak to someone, but a man then quickly arrived, fixed the problem and showed us how to control the heating.The noisy plumbing also needs to be addressed. There were stacks of cushions which some people might appreciate, but were a nuisance to us. My husband and I slept in the front bedroom the first couple of nights, but we moved to the back bedroom due to the smell of the bed and outside lights waking up the birds during the night. Unfortunately, there was no improvement with the smell and the bed was too hard for our liking. Otherwise, everything we needed was there, plus outside facilities which we didn’t use and pretty Christmas decorations. We had a lovely stay overall, but we would not come again due to hiking up and down hills and steps. It would be beautiful in summer, but no doubt packed with visitors too!

  Many thanks for taking the time to leave your feedback. We are thrilled you had a lovely holiday. We can only apologies that you had any issue with the heating, however we are pleased we were able to rectify this quickly for you. The tap cartridge was the cause of the noise, which has now been replaced, please know if you had made us aware of the issue during your stay, we would have come and rectified this immediately. We were surprised to read your comments regarding the beds as we have not had these in the past, as I’m sure you will appreciate bed comfort is very much down to personal taste. As Dartmouth lies on the western bank of the Estuary of the river Dart, the area naturally inclines, which is why Harbour Heights have the most incredible views across the Port of Dartmouth and out to sea. Property Owner

  Reviewed by Linda2.8★Dec 2023

• "It was a lovely cottage with stunning views."

  It was lovely and clean except for the 3 frying pans had been put back in the cupboard without being washed and they were thick with grease but that was the only fault. We came in two cars with only one permit and I was given misinformation to say parking was free after October 1st. Luckily we managed to get a place for second car otherwise it would have been expensive, and the steep steps are not good for people with health issues. Although theses were hard for us we had a wonderful stay.

  Reviewed by Christine4.1★Oct 2023

• "Lovely place, comfortable, clean and very well appointed."

  Stunning views and a great location to walk into town. Please sort out all the instruction booklets - we gave up on the DVD & central heating (although the agents were very willing to come over and sort them out for us)! Parking worked well for us - drop off and pick up near the house, leave the car in town with the free parking permit the rest of the time and we could charge our EV in the town car park.

  Reviewed by Peter4.4★Oct 2023

• "Whilst the property was lovely, there were a few things that had not been checked before our arrival."

  The LED light above the bath was very dim and needed replacing whilst the main light in the en-suite did not work at all and should have been replaced. There was also no washing-up liquid in the kitchen (unless the hand-soap dispenser contained the washing up liquid!) The biggest issue was the deep pile rug in the lounge, which on closer inspection was covered in dog hair and looked like it had not been cleaned for a long time. A deep pile rug is inevitably very hard to clean so I would strongly recommend you don't have one in a pet-friendly property and replace it with a rug that can be easily hoovered. Finally, whilst the direction isntructions were ok, it would have been more reasuring if you had provided the What3Words location for the property, which is "radiating.delay.flitting" (see https://w3w.co/radiating.delay.flitting), enabling me to clearly see where the property is before arrival.

  Reviewed by Marcus3.1★May 2022

• "Harbour Heights was a lovely cottage with great views and had everything you need."

  Very well equipped. Heating was great so was lovely and warm and cosy. Very central for everything Dartmouth has to offer and even though the walk back to the cottage is hard work - we didn’t mind at all as it’s such a lovely place. We will be back for another visit!

  Reviewed by Christine5.0★Nov 2021

• "Really lovely and spacious accommodation with everything provided that you could need - the kitchen is particularly well stocked and everything was clean."

  Fabulous views in a great location, the hills and steps are not for the faint hearted though - but you feel great once you reach the top and catch your breath. My only suggestion would be that although the bedding and towels were spotless, when I stripped the beds as instructed the mattress covers were stained and the pillows had seen better days - but neither spoiled my stay! The area is lovely and quiet both during the day and at night, so you can relax in peace and get a good night's sleep.

  Reviewed by Nichola3.8★Sep 2021

• "House was lovely and views amazing, nice to be able to park up the car for a few days and explore the area by boat, train, bus and walking, everything is in yiur doorstep."

  House had everything we needed for a really enjoyable stay, loved the garden views especially, we will be back

  Reviewed by Julie5.0★Aug 2021

• "We had to leave the property on the Thursday evening (rather than Friday Morning) when all the localised building work had ceased."

  Access re loading and unloading was a nightmare property is accessed by a very narrow road often blocked for long periods by builders vans or delivery vehicles. Also extensive renovations on the next door property started at 8am and work terracing the garden of this property spoiled the use of Harbour Heights terrace. On leaving we were asked to put bed linen in a black bag in doing so we noticed that the duvet in the front bedroom which we had been using was badly stained, disappointing when trying to follow safe procedures. Thank goodness we took our own pillows

  Thank you for your review regarding your stay at Harbour Heights in Dartmouth. Regarding your comment about the road, being narrow, whilst the road is not suitable heavy goods vehicles, cars and vans use this road all the time without any issues. We were surprised you decided to leave the property one day early because we haven’t received any other feedback in respect to the road being blocked. There has been building works next door, but as far as we are aware it has not affected our customers, had we known we would have instructed C&CC to speak to the builders directly. Please accept our apologies about the stained duvet, it has since been replaced. Despite these issues we hope you had a nice holiday, and we look forward to welcoming you back to Dartmouth in the near future. Property Owner

  Reviewed by Steven3.1★Jun 2021

• "When we arrived could not get main TV to work."

  Instructions were for a Sony TV and handset but it was a Samsung TV. When reported Coast and Country Staff came out and fixed immediately plus explained how to deal with frozen Freesat box. Problem caused by wrong instructions plus frozen Freesat box. Instructions in book need updating for Samsung V remote and also explain how to deal with frozen Freesat box as it froze several more times during our stay. Light over mirror in on suite did not work. Coast and Country Staff in Dartmouth were excellent.

  Many thanks for taking the time to leave your feedback. We are very pleased to hear that we were able to rectify your issue so quickly. We do hope you enjoyed all that Dartmouth has to offer and hope to welcome you back to the area soon. Property Owner

  Reviewed by Michael5.0★Jun 2021

• "Lovely holiday cottage, great view and very clean."

  We had a lovely time here, even all the steps are not so bad after a couple of days.

  Mr CrowfootJun 2021

• "Lovely part of the country, the view from the terrace was wonderful and well worth the climb to the top."

  Thank you so much for taking the time to leave your lovely feedback, we are thrilled you had a good holiday and hope to welcome you back to Dartmouth soon. Property Owner

  Reviewed by Digby4.7★May 2021

• "We enjoyed our week parking for dropping off bags is very limited three small spaces that are predominantly full the road is extremely narrow and gets worse as you go up the hill do not attempt unless you are a very confident driver just after the drop off there is a small pull in I would advise to turn around and go back down the hill Bedrooms on ground floor one at the back very dark room and ground floor bathroom also very dark and flooring is laminate and starting to warp front bedroom has a window."

  Beds are comfortable pillows are not. Living room really nice light and airy nice view spoilt by two pains of glass that need changing as they are old and deformed. Kitchen is fantastic with conservatory just off it with dining table. Lots of steps up to a very nice decking area fantastic views. Even better views if you go up the public footpath by the side of house and go to top of the hill. Lots of really great walking around the coast walk to greenway take the ferry back £7 one way each

  Reviewed by Wes3.1★May 2021

• "We really enjoyed our time at this lovely cottage."

  Views are spectacular especially from the top terrace. This property is not for the elderly or infirm. The walk to town involves 60-80 steep steps downwards and same on your return. The road up to the cottage is extremely narrow and not suitable for larger vehicles. We were informed on arrival it was 6’6” wide! Parking is in a car park around 10-15 mins walk away. I don’t think these points are made sufficiently clear in the cottage info before booking. The climb to the roof terrace is 3 flights of steep outside stairs. That aside this is a lovely cottage, ideal for 2, and Dartmouth is idyllic with wonderful scenery, lots of interesting shops, bakeries, cafes and restaurants. We would definitely come back

  Reviewed by Suzanne4.7★May 2021

• "We were disappointed that there was no welcome pack of tea coffee etc as described in the listing."

  We thoroughly enjoyed staying in this property but feel that the difficulties with vehicular access ( extremely narrow access road) were not made clear enough and the steepness of the steps down to the town were not mentioned. This property would not be suitable for anyone with any degree of motability. Having said that, we would happily stay there again.

  Reviewed by James4.4★May 2021

• "Super accommodation, great location, loved every minute regardless of the weather !"

  it has re-charged our batteries, thank you.

  Mr MannersMay 2021

• "Wonderful river and sea views from the terrace and an attractive, characterful cottage."

  However, the place badly needs a deep clean. The oven and grill were dirty and greasy and the kitchen units covered with dust.

  Reviewed by Teresa3.4★Apr 2021

• "Harbour Heights had everything we needed for a wonderful, relaxing stay."

  It was immaculately clean but homely. & even had a cocktail shaker, which was a bonus as we had left ours at home! We loved having breakfast on the terrace overlooking the harbour - a fantastic viewpoint. Staying here has made us want to come back & enjoy another stay. Great coastal walking from the doorstep if you don’t want to get in the car on some days.

  Reviewed by Judi5.0★Apr 2021

• "Harbour Heights is a delightful property with everything that you need and more."

  The main living space in particular is lovely and spacious with a great view over The Dart. It is a steep climb up to the property from town but remember this is a costal location built into the the bank of an estuary - the town is so pretty and interesting to walk around but you need to be prepared for a few climbs. The restaurants are excellent. I would highly recommend The Angel and Taylor’s in particular. The Seahorse Restaurant is pleasant too.

  Reviewed by Helen5.0★Dec 2020

• "Positives - the house was in a great location with amazing views of the river and out to sea."

  Best equipped holiday home we have ever visited. Couldn’t have wished for more in the kitchen - the owners have thought of everything you could possibly need. Lovely to have the decked seating area at the back of the house with the fabulous views. Would be even better if the house had a good spring clean. The conservatory would benefit from being cleaned and a little more attention paid around the edges but this didn’t spoil our break. Lots of steps to walk down (and back up) to get to town but this was a positive for us as it meant we didn’t put weight on and could make the most of the lovely restaurants in Dartmouth (dog friendly too). Thank you for a lovely week - we look forward to staying with you again

  Reviewed by Helen4.7★Sep 2020

• "All in all a positive experience during our stay."

  The views offered are lovely and we would like to stay in that area of Dartmouth again.

  Reviewed by David4.1★Feb 2020

• "Amazing house, so well equipped a real home from home (better kitchen than we have got!"

  !) really comfortable bed and to have a tv in the bedroom as well was amazing. The views were spectacular from the top terrace although the steps were a bit slippery due to the amount of rain. This was our first visit to Dartmouth and absolutely loved it, so dog friendly which helped. Only problem was we brought the big car instead of the mini!

  Reviewed by Sarah5.0★Nov 2019

• "Our first visit to Dartmouth and we have been so impressed, everyone is so friendly and the dog was allowed nearly everywhere."

  Was lovely sitting by the open fire at The Royal Castle Hotel. Sampled quite a few of the local gins, even in the rain the place is amazing. Fantastic house with everything you need, home from home. Have had a really great little break and hope to come back some time.

  Mrs LowrieNov 2019

• "A lovely home from home!"

  ! Everything there that could possibly be needed. A fabulous view from the upstairs lounge and top seating area. As a family of four we had a brilliant time at harbour heights and would highly recommend it.

  Reviewed by Shirley5.0★Jul 2019

• "Lovely comfortable cottage very well equipped amazing views over the river Dart would highly recommend"

  Reviewed by Amanda4.7★Jul 2019

• ""

  We had an amazing time at harbour heights. The house exceeded our expectations, it was perfect! Property Owner

  May 2019

• "Location. Suitable only for people under 30ish."

  No parking, 4 available bays ALWAYS filled by the same cars, (I presumed locals). 44 steps upto the back garden view, 77 steps from town via Chapel Lane, and 113 OR 115 steps up past the Cherub pub. Did have a rest in there once or twice. Could not fault the accommodation.

  Thank you for feedback, we are pleased to hear that you were happy with the accommodation at Harbour Heights. As on street parking is often not available in Dartmouth, a parking permit is provided by the owner for the nearby Mayors Avenue car park. Due to the nature of the town, with steep hills in some parts, there are several steps to access some areas. To make sure this accommodation is suitable for our guests before booking, we have highlighted this in the property description and warning notes. Our team are always on hand to offer advice to customers when booking, if you have any queries regarding the suitability of the location for your party. Property Owner

  Reviewed by Dennis4.4★Apr 2019

• "Clean, well equipped, comfortable, lovely decor."

  Thank you for your positive review of Harbour Heights. It was great to hear that you had an enjoyable stay and that the property was clean, comfortable and well presented. We hope to welcome you back to Dartmouth in the very near future. Property Owner

  Jul 2018

• "Lovely cottages in great locations"

  Thank you so much for taking the time to leave such a kind review of Harbour Heights in Dartmouth. We were so pleased to hear that the property’s location suited you so well.  
  Property Owner

  Mr C WebsterJul 2017

• "The house was perfect with fantastic views but the downside was we couldn't park there and it was up a very steep hill."

  We couldn't take advantage of the patio either because of the amount of steps leading up to it!

  Thank you for taking the time to leave your review in respect of Harbour Heights in Dartmouth. We were pleased to hear that you loved the house and accompanying views. As mentioned in its description, parking is unfortunately not readily available at the property, so a seasonal parking pass is provided. To take full advantage of the great views, the garden area is arranged over 3 tiers and accessed via steep steps.  We do hope that you enjoyed your holiday despite the access to the property, and we hope to welcome you back to the area again soon. 
  Property Owner

  Mrs Sue StewartMay 2017

• "Lovely cosy house with great facilities ."

  View to die for and the walk home will keep you fit.

  We were delighted to hear that you enjoyed your stay at Harbour Heights in Dartmouth.   Many thanks for leaving your kind review and for your continued, loyal custom - it is much appreciated.   We do hope you choose to stay with us again. Property Owner

  Ms J RussellApr 2017

• "Excellent, very well presented accommodation."

  Mr John BeardMar 2017

• "Excellent"

  Thank you for rating your recent holiday to Harbour Heights in Dartmouth as 5 star!  We were pleased to hear you had an enjoyable stay and look forward to welcoming you back again very soon. Property Owner

  Mr C WebsterOct 2016

• "Overall very good however someone needs to review the heating ( it being on when the outside temperature is quite high does make the property like a hot house."

  Thank you for your review regarding your stay at Harbour Heights in Dartmouth. Regarding your comment about the heating the house has a Bluetooth mobile therrmostat that can be moved from one room to another to enable the right temperature to be set. The boiler also has the usual timer clock to enable heating to be turned off. Instructions, should they be needed, are also in the house file and Coast and Country are always happy to help guests with the operation of heating in the houses. We look forward to welcoming you back to Dartmouth in the near future.  
  Property Owner

  Jun 2016

• "Gorgeous house tastefully decorated and we loved the red kitchen."

  Beds very comfortable - best sleep we have had in ages. Dog friendly. Amazing views from the garden at the back of the house.

  Thank you for your review regarding your stay at Harbour Heights in Dartmouth. We are pleased that you enjoyed your stay and were able to appreciate the amazing views throughout your holiday. We look forward in seeing you back in the future.
  Property Owner

  Kate ThouldJun 2016

• "Lovely, but be prepared for the steps"

  Thank you for your review in respect of both our service and your chosen property, Harbour Heights in Dartmouth. We are pleased you enjoyed your stay and fully appreciate your comment regarding the steps. We hope to see you return to Dartmouth in the near future.    
  Property Owner

  May 2016

• "What a beautiful little cottage in a near perfect location."

  Thank you for your review regarding your stay at Harbour Heights in Dartmouth and also your comments regarding the friendly service received from the team at our Dartmouth office. We are happy you enjoyed your stay in this property and look forward to welcoming you back to Dartmouth in the near future. Property Owner

  Mr WharamOct 2015

• "Lovely cottage with amazing views (worth the steps)"

  Many thanks for your kind review in respect of our service and your chosen holiday accommodation, Harbour Heights in Dartmouth. Your feedback is really appreciated and we do hope you had an enjoyable stay. We hope to welcome you back again soon. Property Owner

  Sep 2015

• "Spitze"

  Many thanks for your kind review of Harbour Heights in Dartmouth. We were so glad to hear that you had such a lovely stay. Danke! Property Owner

  Jens & BiancaAug 2015

• "100 Above Town in Dartmouth, was even more than what we expected."

  Fantastic place, home from home. Lovely house.

  We were delighted to receive your kind review in respect of our agency and your chosen property, Harbour Heights in Dartmouth. Your comments are greatly appreciated - thank you! We look forward to seeing you again soon. The Team at Coast & Country Cottages Property Owner

  Feb 2015

• "Amazing cottage, stunning views, suited to visiting any time of the year - the owners had thought of every essential, it was so cosy and welcoming, we were a short stay but would love to visit again."

  Thank you so much for your kind comments regarding our customer service. It is very pleasing that our team members were ready to go out of their way to help you with your last minute booking. We are also delighted to hear that you found Harbour Heights to be so cosy and welcoming. The Team at Coast & Country Cottages Property Owner

  Nov 2014

• "Was not made aware of the amount of steps required to walk which may be a problem for a less fitter person, otherwise it was a fantastic location."

  the views from the top terrace was fantastic, I did not want to leave.

  Aug 2014

• "Lovely house but more emphasis required in initial description about location."

  A good 10 minute walk steeply downwards into town and a 20+ minute haul back - the town steps are very slippery / hazardous in the rain - my brother slipped and really hurt his leg. Some of the taxis would not attempt to go up to the house. And offloading the luggage proved very difficult. Tenants need to be prepared for this. The tiered garden would probably be inaccessible for anyone slightly infirm. Aside from this - very nice, terrific views for those who can climb the garden.

  Apr 2014

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