Leeward

14 Customer Reviews

• "Fantastic apartment and location- we did not want to leave."

  A couple of minutes walk into town was an added bonus with plenty of places to eat although the apartment had everything you need to cook if preferred. The views over the River Dart were very special from every window in the apartment. We hope to return.

  Awww I know that feeling of not wanting to leave! Glad you had such a lovely time and we’ll look forward to welcoming you back next time! Property Owner

  Reviewed by Irene5.0★Nov 2024

• "The apartment is so spacious, with amazing views from all the windows."

  Great thought has been given by the owners to what people might need during their stay. A plus is the nearness to the 'corner shop' M&S just along the road. Our only regret was the lack of the lift. Otherwise we loved every minute in your lovely apartment and would love to return. Our daughter, visiting from North Devon, was so impressed that she has booked to stay in December.

  That is lovely to hear, thank you! Indeed we have tried to pre-empt every need for a relaxed stay so it’s great to hear we’ve got that right. I’m sorry about the lift - we really hope it will be back in action soon - hopefully in time for your daughter’s visit in December! Property Owner

  Reviewed by Laura4.7★Sep 2024

• "The apartment was superb, views exceptional and very clean, everything you could want from a holiday home and more."

  However, our balance payment for the holiday was taken from our bank as arranged and the very next day we had an email to tell us that there was a change to our booking….the lift, advertised, was not working and we would have to access apartment via the stairs. This did cause a problem for us as we are in our 70s. No offer of reduction in charges as it was too late to book somewhere else. This lift has been out of action since June according to a resident living in Lee Court. We never complain but feel on this occasion it was necessary.

  Hallo Joanna, I am sorry to hear things happened “the wrong way round”. We have been asking Coast & Country to let everyone with a booking know well in advance about the lift so I’m sorry your payment had already been taken before you found out. Property Owner

  Reviewed by Joanna4.4★Sep 2024

• "Very comfortable and well equipped."

  Smart and tidy apartment in great location. Bonus to have parking too. No unnecessary clutter which you often seem to get in some places. I think the owners have clearly thought hard about what visitors would like and appreciate.

  Thank you, we have indeed and really appreciate your lovely feedback! Property Owner

  Reviewed by Amanda4.4★Aug 2024

• "The apartment was amazing with great views, the only problem which is no fault of the owner, is that the lift was out of action for week."

  Hi Paul, glad you loved the apartment and the views! So sorry about the lift, it is very frustrating that it's out of action - we are doing everything we can to ensure it is fixed ASAP! Property Owner

  Reviewed by Paul4.7★Aug 2024

• "An amazing time at leeward had everything and more i could live there forever ❤ views we're amazing, beds so comfortable so much space."

  We shall return.

  Hi Kim, awww, yes I know, wouldn't it be lovely to just live in Leeward forever watching the world go by on the river! So glad everything was to your liking and that you'll be coming back to us Property Owner

  Reviewed by Kim5.0★Jul 2024

• "The property was excellent."

  We were so pleased - we could sit all day just taking in the views. We will 100% be returning. Rooms/facilities were perfect.

  That is so lovely to hear, thank you for sharing your feedback - we'll look forward to welcoming you back in future! Property Owner

  Reviewed by Adrian5.0★Jun 2024

• "Thoroughly enjoyed our holiday in this very comfortable, well equipped apartment."

  Lovely views and great position. We've already booked another stay!

  Hi Elizabeth, we're so happy to hear that you had such a good time and will be coming back! Looking forward to welcoming you again! Property Owner

  Reviewed by Elizabeth5.0★Jun 2024

• "Lovely accommodation great location, well equipped had everything and more to have a great holiday, would certainly stay there again, Not sure what I should do regarding the rubbish , all the bins are locked in a compound and no access to."

  Hi Keith, the code for the bin store is included in our instruction booklet and is given on the notice we've put on the wall in our kitchen (by the bins). I'll check both are still there next time I'm in the flat! Thanks for your feedback, and I'm glad you had a lovely time! Property Owner

  Reviewed by Keith5.0★May 2024

• "This is a large, well equipped, tastefully furnished apartment with superb views from the double-aspect windows in the lounge and from both bedrooms - amazing."

  Beds very comfortable. We had a great time and hope to return. A couple of points, which in no way detracted from our enjoyment, both of which concern recycling and rubbish. The recycling bin, bottle & glass bin, and the food waste tin were unlined, no spare bags anywhere and no way we could lug all these down to the bin store - so had to purchase a roll of black sacks. Having separated items as instructed, we found that there were only two bins in the store - one for glass and the other for everything else! What was the point of separating everything??????

  Thanks for taking the time to give us feedback, and I'm delighted you liked the flat, furniture and views! We'll ask our lettings agent to make sure there are plenty of bin bags in future, sorry about that. We have now been told that we can't offer food waste recycling to our guests so we'll remove the food waste bin and save you doing that unnecessary separation in future. I'm chasing down more information about whether or not to separate glass from other recycling and we'll update our bin provision and notices next time we are in the flat ourselves! Property Owner

  Reviewed by B G5.0★May 2024

• "High quality accommodation in a lovely location."

  Just two things; the single beds were far too narrow and there was no food recycling caddy or black rubbish bags provided. However, highly recommended for a relaxing stay in a lovely town.

  Hi Stephen, thanks for sharing your feedback! Sorry to hear the beds were too narrow. We were advised to get a "zip and link" type bed, that could be either two 2'6" singles for children, or one 5' kingsize for adults. I agree 2'6" feels narrow as an adult! I'll ask Coast & Country to add a note to the website listing and make sure people can book the right set up for the beds. There should have been a food recycling bin under the sink (like a miniature dustbin, purple) so I will find out what has happened to that, and also ask them to stock up on bin bags. Glad you had a good stay and thank you for recommending us so highly! Property Owner

  Reviewed by Stephen4.7★Mar 2024

• "Beautiful apartment- it had everything we needed and more!"

  The views over the Dart Estuary were amazing. Having 2 parking spaces was a bonus and also has a lift 2nd bonus. Only a couple minutes walk into town. Just perfect

  Thank you Jackie! Great to hear you had everything you needed and had a perfect visit! Hope you'll be able to come and enjoy another visit at some point! Property Owner

  Reviewed by Jackie5.0★Mar 2024

• "Leeward was just the job great locating property was as discribed."

  The following perhaps just prevented a 10 out of 10 score 1. Booking... The system didn't work too well kept telling me sykes Site stated Property wasn't available when your site said it was 2. Keys... We were asked to collect after 4pm on a sunday.. Took several emails and whatsapp chat to get this resolved 3. Apartment was too cold on arrival 4. Can't think of a 4 We loved our stay and Leeward would be a place we looked to return too, we have been to Dartmouth many times The local staff are great too

  Hi Nick, thanks for sharing some useful feedback. 1. Sorry about the booking system issues - I'll ask Coast & Country to check on this 2. Keys - I think when you originally booked it was before we'd put in a key safe, and it sounds like that change wasn't well communicated, sorry. I hope that by putting in the key safe we've sorted this one for the future. 3. Heating - I'll check that the 'right' number of storage heaters are being put on in preparation for arrivals. I hope you found the portable electric heaters and were able to get the place warmed up quickly! 4. And I'm so glad you loved your stay and would look to come back, we'd love to host you again! Property Owner

  Reviewed by Nick4.7★Mar 2024

• "We have been staying in Airbnb’s throughout the UK for the last 4 months and this one would have to be one of the best in terms of presentation, comfort and stunning river views."

  The owners have gone above and beyond with all their thoughtfulness. With the delights of this scenic town all within a 5 minute stroll out the front door along the promenade. Endless hours could be spent watching the river boat travel and enjoying the steam train and its memorable whistle. We absolutely recommend this new holiday let and thankyou and well done to the owners for sharing your slice of heaven.

  Thank you so much, Leanne, for that lovely review - you were our first guest and we’re delighted you had such a good time at Leeward and in Dartmouth! Property Owner

  Reviewed by Leanne5.0★Mar 2024

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