Moonrakers, Clarence Street

57 Customer Reviews

• "Lovely cottage up some very steep stairs which was clean and had the comfiest beds."

  The toilet cistern was constantly running so we reported it. The plumber arrived within the hour and offered to isolate as it was a known problem it but we did not want to be left short of a toilet with 6 of us so my husband fixed it. The gate to the garden’s lock was also broken so just needed a little lov. Great views over Dartmouth and conveniently placed

  Reviewed by Georgina3.4★Sep 2024

• "Moonrakers is such a lovely house, spectacular views from every window and large enclosed garden and parking in Dartmouth, which is rare."

  Steps were a challenge but good at keeping us fit. Lovely comfy beds and great facilities. Nice welcome pack of a few essentials and there were tea towels and oven gloves - everything you need really. We could imagine us living there… missing it already!

  Reviewed by Linda4.4★Sep 2024

• "We loved Moonrakers Cottage and will definitely stay again if we visit Dartmouth in the future."

  Great location, amazing views, well equipped cottage with great facilities. It was a huge positive having our own car parking at the property, however we could only get our car (Volvo XC60) partially into the open garage but it was enough so that next door could get in and out of their garage/drive. People with very large cars would struggle. The location of the property is also a big plus with lots of amenities within a short 'flat' 5 minute walk. However, the steps and path from the garage to the cottage would not be suitable for anyone with a mobility problem or bad knees/hips. We are all relatively fit and active but still found the steps and path a challenge after a busy day walking coastal paths. Dartmouth is not for the faint hearted. The scores given above reflect a few minor issues which we reported to the office but none of these issues would stop us staying here again or from us recommending to others as they are all minor safety and maintenance issues: 1. The wooden porch beside the garage was in a bad start of repair when we arrived. Wood rotten causing the door to come off some of the hinges and the doorframe to snap on the Monday of our stay due to heavy rain and wind conditions. The door had to be left balanced which was precarious when we were using it multiple times in the day when going out and about. 2. The house had changed colour from the photos on the website. House is now blue instead of yellow. This would not have been an issue if we had not been looking for yellow house because the signage for Moonrakers had washed off the house sign (piece of slate which was lying on the ground). 3. As mentioned above the house signage has come off the house sign so we found 20 Clarence Street so knew we were in the right location but went to drive pass 22 because no sign visible from the street and as I mentioned above the house we thought we were looking for was yellow not blue. 4. The hedge which runs the full length of the path was overgrown which meant it was awkward walking up and down the path particularly with luggage and bags. This hedge needs to be trimmed right back. We didn't notice this when we arrived but we think it sprouted because it was very hot Friday/Saturday/Sunday and then very heavy rain on the Monday and it was after this that the hedge was covering almost half the width of the path. Points 2, 3 and 4 are all quick and easy fixes which would help with visitors first impressions. Also I think it would be useful to update the notice in the kitchen regarding recycling. We took our glass bottles to Mayors Car Park but as we couldn't find any info regarding what to do with paper and plastic we brought our recycling home. When I popped into the office to hand the keys back the very helpful staff member said we could have put all our recycling in a black bag and these would be taken away and sorted when the rest of the rubbish was removed. This would be useful information to know. Thanks again for a great stay. We loved Moonrakers Cottage and hope to visit again if we are back in this area in the future. Thank you to Coast and Country for great communications and excellent customer services.

  Reviewed by Pamela4.1★May 2024

• "We loved Moonraker - great location, amazing views and the house was really spacious, well equiped, clean and comfortable."

  We would definately return to this house - delightful.

  Reviewed by Joy5.0★Jan 2024

• "The property was well equipped with everything we needed, We had a lovely stay and enjoyed your place it was like home from home."

  We struggled with the parking as we have a large 7 seater car, my elderly parents struggled with the long path and steps up to the property.

  Reviewed by Kathleen4.1★Dec 2023

• "This is a lovely property and very comfortable."

  Nice views across to Kingswear. Very handy for walking into Dartmouth We did find the parking tricky. We have a large 4x4. But we managed We don’t think we will re visit as our aging knees struggled with bringing the luggage up the steps. But that’s our issue. We had a lovely week

  Reviewed by Jill5.0★Dec 2023

• "All excellent One small thing… whilst we were advised that it is not unusual the lack of oven gloves was a problem."

  I would urge you to reconsider. We were forced to use a towel. Had I burnt myself or set fire to anything we’d probably be suing you! But otherwise … we had a brilliant time in a great location with fabulous views.

  Reviewed by Phil5.0★Nov 2022

• "This is the 3rd time we have been to Moonrakers as we love the house and location."

  We went in February this year and saw the damp in the kitchen where the roof is leaking and although it didn’t spoil our holiday we thought it would have been sorted on our return visit this month but sadly it wasn’t. Again it didn’t spoil our holiday but this problem needs sorting now. It is a lovely warm house with loads of room but just starting to get a little dated now. Could do with a bit of TLC. We will be back though as we love the views.

  Reviewed by Christine3.8★Nov 2022

• "We have stayed at Moonrakers quite a few times now."

  The improvements made over recent years are appreciated- such as garden improvements, more garden furniture etc. the cupboards seemed clearer this visit as there was very little room for food before ( we always self cater as there are 6 adults in our family group). We do find the double bed downstairs very hard and the family bathroom needs a bit of tlc- the toilet roll holder has been loose and the flush handle broken on our last two visits. Other than that, we always have a fantastic stay. There is everything we need , the house is so homely and the real bonus of two parking spaces. Also incredible views over the river. We are already booked in for next year! A great holiday in a lovely clean home.

  Reviewed by Janet5.0★Aug 2022

• "Although the house was excellent we found the service from Coastal Cottages below standard."

  They promised to call me about a request I had made prior to our holiday but didn't. On the moving out day they had moved offices and failed to notify us so initially, we took the keys to the wrong site and then had to be directed to the new office. I would strongly suggest that another dustbin is provided as two bins for a house that size is not sufficient.

  Reviewed by Paul4.7★Jul 2022

• "Moonrakers is ideally situated, well equipped and comfortable."

  The garden is delightful. We would certainly like to return provided we keep fit enough to manage the steps to the house! The hedge alongside the approach path needs cutting back - presumably this will be done when we are out of the bird-nesting season.

  Reviewed by James5.0★May 2022

• "For several years we have enjoyed a week with family at Moonrakers which is well situated for the town."

  The house itself is well appointed and leave having had a restful break. We thought the welcome pack was a nice touch this year and as always the staff in the local office are friendly and helpful.

  Reviewed by Anonymous4.4★Apr 2022

• "The beds were really uncomfortable, the mattress, certainly in the downstairs room on the left, was really hard."

  Also the boiler makes a really loud noise, as do the seagulls on the roof.

  Reviewed by Melanie3.8★Apr 2022

• "Really nice House with stunning views over Dartmouth."

  I found the Sofa a little uncomfortable, back rest not high enough for me. House contains everything you will need for a really comfortable stay, including a Lovely Big Bath. There is easy access to the rear garden for dog owners from the lower floor, so you can dry your dog off in the porch after it has been outside. Parking is a little bit tricky but we were able to Park two normal sized cars without obstructing the next doors garage. Had a leak in the ceiling of the Kitchen bay window Christmas morning, as we had high winds and torrential rain, so ended up mopping up the floor and table before we could do anything else Christmas day. This happened once again when we had high winds and rain from a certain direction. We did notice brown marks on the ceiling when we moved in, but thought it only to be damp stains, (Have reported the facts to the office on departure). Apart from that we had a really comfortable and relaxing week in the house, my daughter says she had the best nights sleep in the upper bedroom, than she's had for years. Just a word of warning reference the steps and slope leading up to the house, they will certainly keep you fit.

  Reviewed by Richard4.7★Dec 2021

• "Our second stay at 'Moonrakers' in Dartmouth."

  Great location and a well equipped house with views out of this world. Garden update nice to see, generally a clean house on arrival albeit some attention to dust on lights and fittings needed and as per some other feedback, new bedding and quality pillows would lift the experience of the stay to another level. Overall value for money and we have re-booked for next year.

  Reviewed by Craig4.1★Nov 2021

• "This was our fourth stay."

  Previous years I made a comment about how bad the garden was. You did notify me that the garden had been done and I have to say we were so pleased. We were lucky that we had good weather and this year we were able to sit in the sun and fully use the outside area. A huge improvement thank you. We are already booked in for next year.

  Reviewed by Janet5.0★Aug 2021

• "This was our 5th visit to Moonrakers - the perfect place to chill out."

  Weather was not so good this time sadly. The girls at Coast & Country office are a bonus (Holly, Paula and Jo etc) always on hand to deal with any queries - always so pleasant! We liked the makeover of the garden. It would be nice to have some new pillows - the ones in use are old and lumpy. On the 41 steps up to property it would be good to have white lines painted at edge of the steps (my husband is registered blind and the slope with steps is deceiving). We have already re-booked Moonrakers for June next year when hopefully the weather will be better.

  Reviewed by Kate5.0★May 2021

• "Sykes admin unbelievably poor - really hard to make meaningful contact."

  Your records should already show my dissatisfaction at pre-holiday admin. That said, the cottage was great - we would book it again, but if possible through a different agent. While we would not miss out on any accommodation we wanted in future by not booking through Sykes, we would always look to see if it was possible to book through other agents first.

  Reviewed by Angela4.1★May 2021

• "What a wonderful house Moonraker’s was."

  Everything just great and we had a wonderful Christmas there. Everything you need is there and the views are just spectacular.

  Reviewed by Christine5.0★Dec 2020

• "We have just returned from a fabulous few days at Moonrakers."

  ... lovely house, great location and amazing views! We loved Dartmouth and despite choosing not to go into any pubs or restaurants due to Covid risks we had a great time cooking and eating in instead. Local beaches were empty and we even had some sun! Thank you very much!

  Reviewed by Caroline5.0★Dec 2020

• "Great holiday cottage, if anything, it was better than we expected as the ..."

  Great holiday cottage, if anything, it was better than we expected as the accommodation had had some updates compared to the photos; we would recommend this accommodation to anyone wanting to stay in Dartmouth

  Reviewed by Deborah4.7★Sep 2020

• "As mid week cleaning is not happening at moment some spare towels and toilet rolls would have been nice"

  Reviewed by Linda3.8★Sep 2020

• "Great position - easy walk to sea front, restaurants and shops."

  Loved the fantastic views! Pleasantly surprised by the comfortable, quality interior. Ideal secured garden for the dog. Enjoyed some great walks, boat hire and sea kayaking.

  Reviewed by Lorraine4.7★Aug 2020

• "We had a wonderful holiday."

  This is our third year staying here. The parking is a real plus and the views are amazing. As we were conscious not to go out to much we cooked every day and found we had everything we needed in the kitchen. The beds were comfortable and everything very clean. However, we were really disappointed with the garden. I left feedback about this last year too and we had hoped for an improvement this year. The grass was very long and untidy. The bushes are huge and borders untidy. The patio was covered in dried leaves from autumn last year- it looked generally neglected, and we were disappointed to find it in such a poor state- especially this year as we , along with many others, wanted to self cater and be around the house more. Having said this we left feeling like we had had a brilliant holiday this year. The position of the house was great, and Dartmouth looked lovely.

  Thank you for taking the time to provide a review for Moonrakers, we are delighted that you had a brilliant holiday despite the issues with the garden. We are sorry that the garden failed to meet your expectations, the owner has organised a new gardener for the property and have had a new lawn laid at the end of this summer. We do hope to be able to welcome you back to Dartmouth again soon. Property Owner

  Reviewed by Janet5.0★Jul 2020

• "We had the best week at Moonrakers!"

  Beautiful house in the perfect location and everything you could need (and more). Ideal for families (we have 2 boys 7 &3). Comfy beds and the views were amazing.

  Reviewed by Hollie4.4★Aug 2019

• "This was our fourth visit to Moonrakers - we really do enjoy staying there."

  However, it must be said that we felt the property internally needed a "deep clean". The house this time benefits from smart new double glazing but the property is tired and a thorough deep clean would not go amiss. The outdoor furniture on the balcony was dirty and the garden furniture on the patio has definitely seen better days - we had lovely weather but did not feel the seating was clean. Having said all the above, it is a lovely property and a great location and we will consider booking Moonrakers again.

  Reviewed by Kate4.4★May 2019

• "This was our sixth stay at Moonrakers so obviously we enjoy this property."

  It is spacious, comfortable, well furnished and has excellent views over the River Dart and countryside. On sunny mornings the light streams in through the windows and it is lovely to sit on the verandah enjoying the views over to Kingswear. Even on a dull or rainy day one can enjoy watching boats, trains and even an occasional helicopter from the comfort of the sitting room or kitchen. Potential guests do need to be aware that these views are due to the property's elevated position therefore there are 38 steps to climb to the main entrance. We always end the holiday fitter than at the beginning! Parking for two small cars is invaluable though it is a slightly tricky reverse to get onto the street.

  Reviewed by J5.0★Apr 2019

• "Specification of facilities (use of swimming pool) had changed."

  Although this was mentioned in small print on the website, it would have been helpful to have confirmed this detail to us when we booked. This was our fourth or fifth visit to the property. Our complaint on this point was not dealt with well. I was advised it was 'all my fault as I had not read the small print'. Some empathy would have been helpful. Much of the crockery in the property is looking tired now and replacement should be considered. Why were there only three dishwasher tablets for a property of this size. Is money really that tight?

  Reviewed by Liz4.4★Apr 2019

• "Perfect property for us."

  parking on site, and dog friendly. fabulous views over the estuary and the property came fully equipped, not wanting for anything

  Thank you so much for your review of your stay in Dartmouth. It is wonderful to hear that you and your family enjoyed your holiday - it certainly sounds as though Moonrakers suited you perfectly! We hope to welcome you back to this property again soon! Property Owner

  Mr P WestlakeJun 2018

• "Third time at Moonrakers- need I say more!"

  Comfortable, great views,near the town.

  Thank you so much for your lovely feedback. We were delighted to hear that you had yet another wonderful holiday at Moonrakers. We look forward to welcoming you back for a fourth visit very soon! Property Owner

  Jun 2018

• "Return visit to this very pleasant well appointed property; views of river and town; spacious house and peaceful garden."

  Parking a distinct advantage in central Dartmouth.

  Thank you for your kind feedback in respect of your recent return visit to Moonrakers.  We were delighted to hear that you had another enjoyable stay in this comfortably furnished house.  We do hope to welcome you back again soon.     Property Owner

  May 2018

• "I assume this refers to the property rented?"

  Lovely place in immaculate condition. The climb from the road is exhausting at our age and the parking is very troublesome with a big car. Tight for space and a reversal into a road with no view until right out. Ha.ve loved previous stays but age has caught up with us and we will seek something not so exhausting next time

  Yes, it does!  Thank you so much for taking the time to leave your review.  We were pleased to read that you found Moonrakers to be a lovely place and in immaculate condition.  However, it sounds like it's time to choose an alternative property - please do not hesitate to contact the sales team on 01548 843773 and we would be delighted to help you find a property in a more suitable location.  Thanks again, for your feedback, we look forward to hearing from you.   Property Owner

  Mr Derek StinsonSep 2017

• "Extremely well equipped and everything on hand to make a restful stay"

  Many thanks for your kind review of Moonrakers in Dartmouth.  We were so pleased to hear that you enjoyed your holiday and found the property to be extremely well equipped with everything on hand that you could need to make for a restful stay.
  Property Owner

  Mr P WestlakeJun 2017

• "Great location with parking."

  Property beginning to look a little tired

  Thank you for your review of Moonrakers in Dartmouth.  We were pleased to read that you loved the location of this property, together with the convenience of the on site parking.   Your comments in respect of the property have been noted and forwarded to our Dartmouth office.  We do hope you choose to return to Dartmouth very soon.   Property Owner

  Mr A HemingwayApr 2017

• "Everything that we needed and nore - briliant views thank you"

  Thank you for taking the time to leave such a kind review of your Christmas break in Moonrakers.   We were so pleased to hear that you and your family loved your stay at this property  - particularly enjoying the brilliant views over the River Dart.  We hope you choose to holiday with us again in 2017.
  Property Owner

  Jan 2017

• "Lovely property great location"

  Many thanks for your kind review of Moonrakers in Dartmouth.  It is so wonderful that you rated your overall holiday experience as 5 star and have chosen to return to this lovely property for a fourth stay!  We hope to welcome you back again very soon. Property Owner

  Mrs J NashOct 2016

• "Brilliant views."

  Good facilities, particularly the bathrooms and comfortable lounge. Kitchen could do with a bit of an overhaul, particularly the cooker. Also hall ceiling leaking badly when it rained.

  Many thanks for rating both your holiday and service experience of Moonrakers in Dartmouth as 5 star!    We were grateful for your valuable feedback relating to the property and can confirm that the issues mentioned (in particular the leak) have been discussed with the owner.  We thank you for your continued loyalty and look forward to welcoming you back to Moonrakers in 2017.  Property Owner

  CaroleSep 2016

• "This property is our most special and favourite place to be to get away from it all and yet all amenities are within easy reach."

  With everything you need in the property and more and being dog friendly together with private parking it enables us to re-charge batteries and RELAX

  Thank you so much for taking the time to leave such a kind review of your most special and favourite place to get away from it all - Moonrakers in Dartmouth!  We were delighted to hear that this property is the perfect place to relax and re-charge your batteries and do hope to welcome you back very soon!
  Property Owner

  PeterSep 2016

• "We have had many visits to Moonraker's."

  Always lovely.

  It was great to hear from you!  We were delighted that you have enjoyed yet another lovely stay at Moonraker's in Dartmouth.  Thank you for taking the time to send through your positive feedback.   We look forward to welcoming you back to Dartmouth again very soon. Property Owner

  Aug 2016

• "Excellent property within a few minutes walk of river and town."

  Pleasant garden with sitting area. Good quality fittings and equipment throughout property. People with mobility difficulties need to be aware that there are approx. 20 steps between street level and the entrance to the property. However the elevated position gives views of the river from the sitting room and upper bedroom. Lovely to sit on the settee in the evening and see the lights of Kingswear across the river.

  Thank you for taking the time to leave your review of Moonrakers in Dartmouth.  We were delighted to hear that you had an enjoyable stay at this excellent property and look forward to welcoming you back again soon.
  Property Owner

  JOANNAMay 2016

• "Good"

  Thank you for your kind comments regarding the service of the Dartmouth team. We hope to see you return to Dartmouth in the near future. Property Owner

  ALANApr 2016

• "A lovely quiet house with a parking space which is important to us."

  Great river views from all rooms. House very clean and spacious. Only a couple of minutes walk and you are in the centre of Dartmouth and yet it is very quiet - no road outside!

  Thank you for your review regarding your stay at Moonrakers in Dartmouth and also your comments on our service. We are pleased that you enjoyed your stay and you found the parking and property in town beneficial. We hope to see you return to Dartmouth in the near future. Property Owner

  Apr 2016

• "Excellent"

  Many thanks for your positive review in respect of your recent stay at Moonrakers in Dartmouth. We were delighted to receive your feedback regarding our service and do hope you enjoyed your holiday. Looking forward to welcoming you back to the Dartmouth area very soon. Property Owner

  Jul 2015

• "Superb place and in beautiful condition."

  Only complaint is that there is an arduous climb from the road and although I am a fit 70 year old it took a lot out of me carrying lugggae etc. up and down (especially up). I feel a word of warning for the older or perhaps less fit and able is necessary as I am concerned that some clients might not cope with the demands.

  We value your feedback regarding the property and were delighted to read that you found Moonrakers a superb place, in beautiful condition, although a climb from the road. We have noted your comments in this respect - thank you. We do hope you enjoyed your holiday and hope to welcome you back to the Dartmouth area in the very near future. The Team at Coast & Country Cottages Property Owner

  Jun 2015

• "A beautiful home from home in a super location."

  Thank you.

  Thank you very much for your kind review in respect of your recent stay at Moonrakers in Dartmouth. We were delighted to receive your comments and do hope to welcome you back to the property again very soon. The Team at Coast & Country Cottages Property Owner

  Jun 2015

• "Well-equipped property in excellent position"

  Thank you for your kind review regarding your recent stay at Moonrakers in Dartmouth. We were delighted to receive your feedback and do hope you choose to stay with us again soon. The Team at Coast & Country Cottages Property Owner

  May 2015

• "Very pleasant property which exceeded expectations."

  We are grateful for your positive comments and are pleased that you had an enjoyable holiday at Moonrakers in Dartmouth. The Team at Coast & Country Cottages. Property Owner

  Nov 2014

• "Excellent location, views and facilities - it was as if the owners/their family had just left their house for us to move in to their well equipped home!"

  Although the 'cleaning' liquid stain on the hall rug could not be treated the 'stains' that looked like red wine/gravy drips as someone walked from the kitchen perhaps could be removed. Only practical issue for us was the unclear 'recycling' requirements + only 1 extra black bin liner

  Oct 2014

• "Fabulous view and a lovely holiday home"

  Sep 2014

• "Lovely, well equipped property situated for ease of access into Dartmouth and ..."

  Lovely, well equipped property situated for ease of access into Dartmouth and perfect for the family dog within secure gardens

  Sep 2014

• "Lovely house in a terrific spot"

  Aug 2014

• "Superb, amazing accommodation, 10/10"

  Aug 2014

• "Would definately return to moorakers."

  Ideal location, fantastic views, beautiful house with lovely enclosed garden for the dog or children

  Jul 2014

• "Excellent"

  Jun 2014

• "A very comfortable and well appointed house with stunning views."

  Jun 2014

• "Moonrakers is in a very good position for central Dartmouth with the bonus of parking for 2 cars."

  It is comfortable, well equipped and spacious, having patio and garden areas. The bathrooms are probably in need of some updating but this did not spoil our enjoyment of the property.

  Apr 2014

• "The house needs some work done."

  Well equipped but too much wear and tear. Main bedroom and en- suite .

  Apr 2014

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