The Cottage, 13 Clarence Hill

43 Customer Reviews

• "This was our 2nd visit to the cottage, and we were thoroughly pleased with everything about it."

  The cottage was spotless, well-appointed and the minor issues from last time had been resolved. The views of Dartmouth are spectacular and we didnt want the holiday to end. I would highly recommend anyone to stay here.

  Reviewed by Richard5.0★Aug 2024

• "Welcome box complete waste of time, it was insulting, given the cost of the cottage."

  Gone are the home made cakes and bottle of wine. Cottage needs some work. Microwave fire risk (got very hot on the outside), fridge plastic shelf cracked (as it was last year!!!), towel rail in top bathroom never got hot (air locked?),not enough black bin bags and black mold in top bathroom.gutters blocked (rain water overflows onto bedroom window). Good location and view.

  Reviewed by Andrew3.8★Feb 2024

• "A fantastic location close to the town centre."

  Fabulous views of the river from both main bedrooms. The welcome hamper was a nice touch with local produce. We would definitely recommend this cottage.

  Reviewed by David5.0★Dec 2023

• "The cottage is in a lovely elevated location, overlooking Dartmouth, and it has some wonderful views of the town, harbour, and Kingswear."

  The upper two floors of the cottage were bright, and the furnishings very comfortable. There was quite a substantial discoloured stain on one of the comfy chairs on the middle floor which was very off-putting. Downstairs in the kitchen/lounge area was slightly disappointing. It doesn't appear as comfy and bright as the photos online suggest. There was a severe lack of storage space for food. In fact, there were no spare cupboards available meaning that we could not do a big shop to feed the five of us - we had to buy items daily. The outside area was lovely to sit in.

  Reviewed by Richard2.8★Aug 2023

• "Bedrooms are comfortable with lovely views."

  The living room / kitchen however needs a really good clean. The furniture in there is uncomfortable ,(patio furniture in the living room ,???? )The tele reception is very poor. Carpets and rugs in the communal areas need a good clean.

  Reviewed by D2.5★Jun 2023

• "Lovely cottage and views from the bedrooms were fab ."

  Nice to have a parking permit too . Access to cottage to drop off packs isn’t easy unless you manage to park on the double yellow lines on the fork . Still a steepish walk to cottage . 69 steps from beside the cottage takes you to town . Great to have M&S food in town . Furniture in lounge is really uncomfortable - garden rattan seats are fine to sit outside but not conducive for chilling indoors . NO HAIRDRYER ! I’ve never had that before and would have liked communication with the owners before I arrived to introduce themselves, and find out if there were basic things in kitchen - cooking oils , salt, pepper and tin foil etc . All things that are extra to pack on a self catering holiday . Would recommend Coleton Fishacres NT - lovely house and gardens . But just nice to sit and people watch in Dartmouth without using the car .

  Reviewed by Lydia4.7★May 2023

• "The Cottage is really delightful, very clean and the views did not disappoint."

  We appreciated having the parking permit. It would have been really helpful to have had a hairdryer in each bedroom, they are large items to pack and most properties we stay in have them. The addition of a secure keybox at the front door would help to give greater independence to guests who want to come and go at different times.

  Reviewed by Sarah4.7★May 2023

• "We had a lovely stay over Easter."

  The view from the cottage is beautiful and the bay windows in the bedrooms are the perfect place to sit and enjoy them while reading a book. Downstairs will be a relief on a hot summers day but a bit cold in the cooler months. Take a blanket if you are planning to curl up and watch TV. Everything was clean and the welcome pack helped on the first evening until we manged to go shopping.

  Reviewed by Anje5.0★Apr 2023

• "We had a great New Year stay."

  The cottage is really well located with fab views across the town to the river and beyond. A short walk into town and everything that Dartmouth has to offer. The cottage was very clean, warm and well equipped which made our stay very comfortable. We would definitely consider staying again if we return to Dartmouth.

  Reviewed by Julie5.0★Dec 2022

• "Fabulous location and views."

  Lower floor with lounge and kitchen is chilly so spent most time in 2nd & 3rd floor rooms. I would definately recommend and would return in spring or summer.

  Reviewed by Lynn3.4★Nov 2022

• "Our stay at the Cottage was perfect."

  The cottage is very quaint with stunning views from the front bedrooms over the estuary. Several of the feedback comments I had read before booking the cottage have actually been addressed - there was a welcome pack containing basic cleaning essentials, and tea/coffee for example - and I'm really struggling to think of any bad points. There is not a plug in the sink of the en suite bathroom and the hoover is a bit naff, but I'm really nit-picking. We are a family of five (with 2 teenage boys at 6 ft tall) pand whilst at times the kitchen could get cramped if we were all trying to do things in there at the same time, it really wasn't a problem. The car park gets very busy so we found that if we went out for the day it was best to arrive back 'home' between 5 and 6pm, in order to easily find a space. All in all we thoroughly enjoyed our stay and we'll certainly miss our evenings looking out over Dartmouth. Oh, one final thing: there is actually an iron and ironing board in the cottage so no need to take your own like we did!

  Reviewed by Mark5.0★Aug 2022

• "The cottage was 3 mins from centre of town great views especially from bedroom windows split into 3 levels ."

  Had all the comforts you would expect , we had a great time there ate out but also used cooking facilities, loads of plates cups pots and pans etc . Only issue if you have mobility issues getting up to the cottage might be an issue as the road was only 6ft wide and double yellows as no parking, however you are provided a parking permit on arrival at the office straight across the street . But we all had a great time and would return for sure .

  Reviewed by David4.1★Jul 2022

• "Very convenient location."

  Stunning views. Thank you for allowing us to stay in your lovely house.

  Reviewed by Teresa4.1★Jun 2022

• "We had a great week in the Cottage for Dartmouth Music Festival."

  Would definitely go back again. Ideally the sofa and chairs need to be smaller for the size of sitting area and there were a couple of maintenance items to be done. I have given the Dartmouth Office a list of items which would improve the Cottage but would certainly not put me off going back.

  Reviewed by John4.7★May 2022

• "Property was in an excellent location, well appointed and comfortable."

  Overall an good stay that I would recommend. 2 areas that should be improved. 1, the rain loudly dripped onto the window sill of the top-floor bedroom. This ruined a nights sleep. Possibly a guttering issue? It needs fixing. 2, it was disappointing to see there wasn't any washing up items - cloths, sponges, washing up liquid, dishwasher tablets. etc. It has become normal for short term rentals to provide a small amount of these things (enough for a few days, not more). It was noted that this wasn't available.

  Reviewed by Edward3.8★Feb 2022

• "A good experience overall."

  However internet didn’t work at that time.

  Reviewed by Ovidiu4.7★Jan 2022

• "Given the current pandemic we were less than impressed with the cleanliness of the property."

  We also were very disappointed to find previous issues had not been rectified. The gutter is a particular issue along with a deep clean that is required

  Reviewed by Martin2.5★Dec 2021

• "The Cottage is a lovely place to spend your time in Dartmouth, it has a great location and from two of the the bedrooms there are views of Dartmouth, although limited views of the river, it is nice to sit looking at the view with a cuppa every morning."

  The house is very spacious and the beds are comfortable, it's lovely having two big bathrooms too. There are a few niggles we found, such as the kitchen utensils need replacing as the bread knife was blunt (no good when you bring bread and cheese back for a snack), we also could have done with some sponges and cloths to wipe the surfaces down. There is a leak on the guttering on the top bedroom, so when it rains the drip could drive you mad, I expect that would be difficult to fix based on the houses location. It would have been nice to have been left a pint of milk (as in most holiday lets) but M&S is just round the corner. The radiator doesn't work in the middle bedroom but the house heats up quickly with the thermostat. The grey sofa downstairs isn't that comfortable but I think it would be hard to find a suitable comfy one to fit in the space. We would stay there again as it's a lovely house and it is very handy to have the permit for Mayors carpark.

  Reviewed by Denise4.1★Oct 2021

• "The cottage was lovely ,the beds very comfortably,the only negative was that the lounge furniture was not comfortable,but the chairs in the bedrooms got more use."

  !

  Reviewed by Margaret4.7★Sep 2021

• "Really loved Dartmouth, the cottage has great views and is centrally located."

  Reviewed by Michael4.1★Jul 2021

• "Convenience of proximity to everything Parking facilities given with booking the cottage made life more relaxed not having to worry about finding parking."

  Reviewed by Angela5.0★Jun 2021

• "I agree with previous comments that the sofas are uncomfortable but this is really due to the fact it is rattan ‘outside’ furniture and I guess owners don’t plan on people longing around on it for long."

  Perfectly adequate for a short break and the cottage has a lovely home from home feel albeit slightly dated. The most convenient position and delightful views from 2 main bedrooms.

  Reviewed by Deborah4.4★Apr 2021

• "The living area was far too small for 4 or 5 people."

  The furniture was uncomfortable in the living area. It was more suitable for patio/garden furniture. There were only 2 of us and we cooked most evenings but found we just got in one another's way due to lack of space. Bedrooms were lovely and beautiful views across the River Dart.

  Thank you for taking the time to leave your feedback. We are sorry to hear that you were disappointed with some aspects of the property. This is something that we can pass on for consideration. We do hope that this hasn't put you off visiting our beautiful town in the future. Property Owner

  Reviewed by Linda3.4★Sep 2020

• "Great location for everything."

  Great views of the river from the bedrooms and the patio. Couple of things to make the place great would be TVs in the bedrooms and a more comfortable sofa.

  Reviewed by Darren4.1★Sep 2020

• "I think the lounge area needs a rethink on the furniture, in my opinion the chairs & coffee table are too big for the space."

  The outdoor space is great but I really think it would be a good idea to screen off next door better than it currently is to give both sides more privacy. The bedrooms are great, love the seating areas and very comfortable.

  Reviewed by Sue3.8★Sep 2020

• "Microwave was not working"

  Reviewed by Karen4.1★Aug 2020

• "Excellent holiday."

  Perfectly located cottage with easy access to the town centre and front. Very comfortable beds. The information provided indicated that the carpark was 10 minutes walk away. In actual fact it is only two minutes. However anyone with a mobility challenges would find it very difficult as there are a number of steps. If anyone needs to take two cars, it is possible to book a space for the week at Sainsbury's which we did and only cost £26.

  Reviewed by Alison5.0★Aug 2020

• "Very nice property with great views from both front bedrooms our second stay in last few months and will definitely be returning!"

  Reviewed by David4.1★Jan 2020

• "Very good property clean and well equipped with great views."

  Have already booked it again!!!

  Reviewed by David5.0★Nov 2019

• "We had a really enjoyable time at the cottage, despite the miserable weather."

  The cottage had all equipment and utensils necessary (a less heavy frying pan would have made cooking a little easier

  Reviewed by Mary5.0★Oct 2019

• "The situation of the cottage was excellent with splendid views across Dartmouth and the river."

  Altogether a very relaxing holiday.

  Reviewed by Stephen5.0★Jun 2019

• "Lovely base for the family."

  Fantastic views and comfy beds. Kitchen is a little tight when cooking as is the seating area. Accommodation was clean and easy to find. Would book again.

  Reviewed by Natalie4.4★Mar 2019

• "Wonderful location with amazing views and despite a few niggles we loved it!"

  It should be emphasised that access is extremely limited by car-it's a very very narrow road and we really had to squeeze our car down it! Parking in Dartmouth is such a problem I'm sorry to say-one day my husband drove round for 90 minutes and ended up having to park out of Town! The cottage has two really lovely rooms and bathrooms both excellent but the bedroom on the lower floor plus the lounge/dining area need some tlc and reconfiguring! It wasn't really possible for us to all sit comfortably as the sofa/chair/table in lounge area is much too big for the space! The cleanliness level was disappointing in some areas-some parts really clean but very grubby worktops/banisters/doors and kitchen cupboards which I cleaned myself on arrival! Bathrooms and bedrooms very clean.

  We were very grateful to you for your feedback, but clearly sorry that there were various issues upon arrival. We have passed your comments regarding access to the property on to the Dartmouth Team to investigate. As you will appreciate, we work very hard with our owners and housekeepers to ensure high standards of cleanliness are maintained, so it is also disappointing to read that certain areas of the property were not presented properly. If you had kindly informed us during your stay, we would have been more than happy to contact the cleaner concerned to ask them to return to the property. Please accept our apologies for any inconvenience these issues may have caused. Nevertheless, we were delighted to read that you loved your stay and hope to welcome you back again soon.
  Property Owner

  Mrs JENA KEENLEYSIDEAug 2017

• "Old converted pub, with excellent views of the river."

  All finished to high quality. Extremely comfortable and welcoming.

  Thank you for taking the time to leave such a kind review of The Cottage in Dartmouth. It is wonderful to hear that you enjoyed your stay at this lovely property - it sounds as though it suited you perfectly. We hope to welcome you back to this property in the near future.  Property Owner

  Jul 2017

• "The upstairs was of a very good standard but the living area and kitchen let the cottage down, did not encourage you to use this area."

  Found two large slugs next to washing machine one morning very off putting.

  Many thanks for your feedback, although we were concerned to read that you were disappointed with certain elements of the property. We have made a note of your comments and have passed them onto the Dartmouth Team to investigate further. We do hope that you had an enjoyable holiday in spite of the issues raised and hope to welcome you back to Dartmouth in the not too distant future. 
  Property Owner

  Mr N DunnJul 2017

• "Great cottage it had a home from home feeling, ideal position, every thing we needed for a relaxing weekend away with friends."

  We were delighted that you loved the position of this cottage and that it had everything you needed for a relaxing weekend away with friends.  We do hope to welcome you back to this lovely area soon! Property Owner

  Mr G LamontMar 2017

• "Excellent"

  Thank you for your comment regarding our service. We hope to see you return to Dartmouth in the near future.
  Property Owner

  RJun 2016

• "Excellent"

  Thank you for your review regarding your stay at 13 Clarence Hill and also your comments on our service. We look forward to welcoming you back to Dartmouth soon. Property Owner

  Apr 2016

• "Nice cottage with good views from the master bedroom bed!"

  Kept well and nice and cosy this winter, only downside was cold lounge and kitchen.

  NickFeb 2016

• "Only lacking of onsite parking let's the cottage down but it was only around the corner so no real complaint"

  Thanks for your positive review in respect of your recent holiday at The Cottage, 13 Clarence Hill, Dartmouth. We thank you for your valuable feedback regarding the parking and do hope that you had an enjoyable stay. Looking forward to welcoming you back to the Dartmouth area again soon. The Team at Coast & Country Cottages Property Owner

  May 2015

• "Very Good"

  Many thanks for your kind review in respect of your recent stay at The Cottage, 13 Clarence Hill in Dartmouth. We do appreciate your positive comments about the property and our service. Thank you for your loyalty over the past few years and look forward to welcoming you back to Dartmouth soon. Clare Levy Marketing & Sales Manager Property Owner

  May 2015

• "Welcoming house, comfortable beds but really find sofas and chairs in living area uncomfortable and end up using plastic garden chairs !"

  Need changing really.

  Oct 2014

• "Really lovely cottage, with great views over Dartmouth and the esturay towards Kingswear."

  Kitchen very well equipped with the whole house being spotless.

  Jun 2014

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