12 Horizon View

17 Customer Reviews

• "12 Horizon View is one of the earliest lodges erected at Southern Halt."

  Nevertheless it has been well maintained as is in a great location with stunning views. We have stayed in a number of different lodges at Southern Halt and this has become our new favourite.

  I am absolutely delighted to read your review Brian and hear that 12 Horizon View has become your favourite place to stay. Thank you so much for leaving us your thoughts! We hope that you will be back again very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Brian5.0★Sep 2024

• "Everything great except the weather"

  I am so sorry that you had such awful weather during your stay in Cornwall, Alison, but very happy to hear that you loved your lodge. Hopefully you will come back to see us again very soon and the sun will shine on you! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Alison4.7★Jul 2024

• "Unfortunately there was an issue with this lodge and I was unable to stay in it."

  However I will say the site at Southern Halt contacted me immediately to arrange for alternative accommodation. So I am unable to comment on this particular lodge, however the standard of housekeeping and site maintenance is exceptional.

  Thank you so much for being so understanding and patient with us about your lodge change Debbie, I am so happy that you were still able to enjoy your stay and hope that you will be back to see us again in the very near future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Debbie4.1★Jun 2024

• "The property was in a lovely location and the views were amazing and the it was so peacefully watching the wild life through the windows."

  The property its self was lovely and clean and spacious and i would visit again in the near future.

  I am delighted to hear that you had a wonderful time at 12 Horizon View and were able to spot some of the menagerie of wildlife we have on our doorstep! It's amazing news that you'd like to return, hopefully it will be very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Kelly Ann5.0★May 2024

• "The lodge is lovely but in places looking a bit tired."

  It has pretty much everything you need for your stay. The main thing g that let it down is the flooring in the en suite, main bathroom & kitchen/ living area. The ensuite had a fausty smell about it due to the water getting in under the flooring .plus it doesn't look nice. It would be nice to have some sort of blind at the main door as it is visible from the neighbouring lodge. A shaving light over mirrors would be nice plus hand basins very small & you end up with water on the floor after washing. When we spoke to Tracey in reception about a couple of things, she acted promptly to put them right & was generally very helpful. Having stayed at Southern Halt before we feel that the lodges need a bit of tlc. The grounds are well kept & it looks welcoming on arrival.

  Thank you so much for leaving us your thoughts and experiences after your stay at 12 Horizon View, we really do appreciate you taking the time to leave your feedback, as we welcome all comments and suggestions. I am so sorry that you found several issues with your lodge, I have passed these problems to our maintenance manager to rectify. I hope that despite these complications you will come back to stay with us again in the future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Ian2.8★Apr 2024

• "Always love staying at southern halt , loved our stay again ."

  Great views and great lodge . Martha was very helpful, and kids loved their Easter eggs that was a great touch . Only thing would say on this particular lodge is garden furniture was all broken ( we didn’t have weather to use it anyway ) , and one thing that always crosses my mind but has no bearing on me staying is like a wind out canopy over the hot tubs so they can be used in the rain also . Can’t wait to come back next year .

  So happy to hear that you loved your stay at 12 Horizon View, Michael, thank you for your feedback about the decking furniture. I have passed your comments to the relevant team to resolve. We look forward to your return visit in 2025! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Michael5.0★Mar 2024

• "A great property, we had a really comfortable week despite being really unlucky with the weather."

  The views are spectacular, everything was spotlessly clean, well appointed and maintained. The hot tub turned out to be the perfect rainy day activity for relaxation. We hadn’t left the site before I rebooked a return trip. A shout out to the super friendly team who checked we had everything we needed, were on hand with recommendations and were available in case of emergencies. Couldn’t fault this property and look forward to our return.

  It was fantastic to read your lovely thoughts and experiences after your stay with us at 12 Horizon View, Lisa. I am really happy that you enjoyed your holiday, despite the horrendous weather conditions you had to endure! We can't wait to welcome you back in the future, hopefully when the sun will be shining for you! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Lisa5.0★Feb 2024

• "A wonderful stay in a well maintained property."

  Would highly recommend

  Thank you so much for your feedback and recommendation Michelle, we really do appreciate it! I am so happy to hear that you enjoyed your stay at 12 Horizon View and hope you will be back to see us again in the future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Michelle4.7★Jul 2023

• "The property was absolutely beautiful!"

  Really spacious, well looked after! We loved our week there! Only feedback would be to upgrade the hoover as we couldn't clean up properly as it didn't pick much up and a sweeping brush :)

  I am delighted to hear that you enjoyed your stay at 12 Horizon View, Natasha and that you had a wonderful week. Thank you for leaving us your thoughts about the hoover, I have spoken with our housekeeping team, who will ensure it is replaced and add a broom too. I hope you will be back to see us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Natasha4.4★May 2023

• "Nice all in all but there were a few things, the main bathroom over flow was hanging down hence we could not use it!"

  we reported and got fixed same night but this was completely visible so why not done before, there was leaking window, utensils were dirty, the sofas are ripped and smelly and totally in need of a good clean!! Otherwise the hot tub is great and location is fab, its a shame the lodge needs a bit of TLC for the price you pay!

  Thank you very much for leaving feedback for us, we really do appreciate it. I’m so sorry to hear there were a few issues with your lodge, I have passed these on to the relevant teams, so they can be rectified. We are currently in the process of carrying out refurbishments to our lodges, so we can ensure our guests experience is as amazing as it can be. Despite the issues you had, I’m glad you enjoyed your stay with us and I hope you will come back and see us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Deborah3.1★Dec 2022

• "Lovely views Very Cousy The sofa could do with updating and the tap in the ..."

  Lovely views Very Cousy The sofa could do with updating and the tap in the kitchen drips which can be annoying But apart from that was a lovely break in a beautiful location

  Reviewed by Stewart4.7★Nov 2022

• "Overall holiday home pleasant, except for the sofas."

  These need attention, there is a split in the fabric of one, both uncomfortable to sit on. Maybe also the cushions be upgraded.

  Thank you for your feedback we will pass your comments on, good to hear you found the lodge pleasant Property Owner

  Mrs Lauren StrattonSep 2022

• "The lodge itself is lovely, the gardens, car park and hot tub are all totally great."

  And the amenities in the kitchen and bathroom are really great. The location is scenic and close to some amazing places that we had some great experiences at. We’d absolutely return to Cornwall. But… We found issues with a few things in the lodge, a) the bathrooms could have been cleaner. b) the amount of toilet rolls left was inadequate and no nespresso pods for a machine in the kitchen. If you didn’t want to leave and go find a Morrisons straight away you’d struggle after the first night. However we could overlook all this and recommend until the cows come home, if the next section hadn’t happened. We had some strange experiences. Noises at night on the decking (3am!! Every night) lights that didn’t actually work (bedside) turning on by themselves, drawers opening, TV lights flashing, things going missing, and a child saying “hello”…it was all very strange. And not something we’ve experienced before! The area used to be a theme park and we’re not sure if something sinister has happened… We truly think that the lodge should be cleansed?

  Mr Qais KhanAug 2022

• "We had a fabulous stay at this lovely lodge."

  Highly recommend and we would definitely return.

  Thank you for such a great review and your recommendation and we are glad you would return we look forward to welcoming you back. Property Owner

  Miss Claire ParkerAug 2022

• "Our stay here was fantastic."

  It was in a great location and easy access to a lot of activities in the area. The lodge itself was immaculate, very open and had everything we needed to stay for the week. The hot tub was also very clean and well maintained! The outside grounds were beautiful, to which my children spent a lot of time outside enjoying them. The only thing I would say, which isn't within the owner's control, is that there were a few dogs wondering around on their own and had unfortunately pooed right in front of our lodge, and my son stepped in it with bare feet whilst he was playing cricket. And on another 2 occasions, dogs had actually come into the lodge on their own, no owner present, which scared my little boy. This didn't impact on our holiday what so ever though, and we will definitely be returning. Thankyou for a lovely family holiday!

  Miss Grace GimblettJul 2022

• "This is a lovely property with fantastic views."

  One of the reasons we chose this property was because of the hot tub and this didn't disappoint. It was a really nice surprise to have fresh milk in the fridge ready for our arrival and a few sachets of coffee/tea and sugar. Just what we needed after a long journey. The property was nice and clean. The four poster bed was very comfortable. If we had to find fault with anything it would be that the shower in our en-suite was very slow draining and you did feel like you were stood in a pool while showering but that was the only issue we had. We loved our stay at 12 Horizon view and will definitely return again and most certainly recommend it to others.

  Thank you for such a fantastic review and recommendation. We are glad you enjoyed your stay and would return to visit again. Property Owner

  Mrs Paula WebbJun 2022

• "We had a wonderful holiday in this place."

  The Lodge was beautiful with all immenities provided and the view was absolutely breathtaking! We highly reccommend and will definitely be back soon...

  Thank you for your recommendation and are glad you will be back soon. Property Owner

  Ms Sheila FallonJun 2022

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