15 Horizon View

29 Customer Reviews

• "Great holiday property, very clean, ample storage for all you clothes and food."

  The hot tub was also clean and hot ready for us to jump straight in. The lodge itself is positioned near a small lookout mound and a grass area in the park, good for the dogs to have a walk around. If I was to criticise anything the T.v wasn't working when we arrived, there was no arial connector just a wire shoved in the back of the T.v. We did report it and was offered to fix but we brought a fire stick with us, which we plugged in and that was good enough for us, just reported for the next user's. Also the decking could do with a clean and a power wash, very green and slippy in places. Other then that we had no issues with heating, water or wifi, the lodge was warm when we arrived, with a welcome pack of things to do, restaurants and places to visit. Maybe a small instruction manual on how to use some of the appliances, oven, dishwasher, hot-tub might be helpful for other guests. Overall we had a really lovely time visiting many places around the area with the dogs and it was nice to come back to the lodge a relax in the hot-tub after a long day walking. I would recommend this lodge to others and would be more the happy to visit again. Thankyou.

  Reviewed by Richard4.4★Oct 2024

• "5 day stay at 15 horizon view."

  Absolutely beautiful place quiet private and not overlooked at all . Welcome pack was a nice touch and the curtesy phone call while on our way to say it was ready early was well received thank you. Was a lovely place to come back to after a busy day seeing the sights and the hot tub was great for relaxing. The cabin had all the things you’d need for your stay all the way down to bathrobes which were unexpected but very appreciated . All in all 5*

  Wow Philip, what amazing feedback!! I am absolutely delighted to hear how much you loved your lodge and the facilities it provides, it sounds like you had an fantastic stay at 15 Horizon View! Please hurry back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Philip5.0★Sep 2024

• "Everything was perfect apart from the signal for the television in the living room."

  Would stay there again

  Thank you so much for leaving us your feedback Ian, I am delighted to hear that you had a wonderful stay, however I am so sorry that you had issues with the television signal. Unfortunately, I think that this may have been due to the horrible weather you experienced during your stay! I have asked maintenance to pop in and check though, just in case. Hopefully despite this problem, you will consider coming back to stay with us in the very near future, Sally, Guest Services, Charteroak" Property Owner

  Reviewed by Ian5.0★Jul 2024

• "Fantastic property."

  Clean comfortable and everything you need for your stay. Made extra special as its situation makes you feel that you’re in your own private garden.. then topped off by the hot tub. Would definitely go back.

  Thank you so much for your amazing feedback Carole, it sounds like you had a lovely peaceful stay at 15 Horizon View and made full use of the gorgeous hot tub! I am absolutely delighted that you are thinking of coming to stay again, we look forward to welcoming you back. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Carole5.0★Jun 2024

• "We had a lovely stay and really loved the lodge although there was an issue with the hot tub tipping the electric and not heating this was remedied within a reasonable time frame especially as this occurred over the weekend."

  The lodge was very private and extremely comfortable and well equipped. Thank you.

  I am so happy to hear how much you loved your stay at 15 Horizon View, despite the issue with the hot tub/electric tripping, which I am glad was sorted promptly for you. Hopefully we will be welcoming you back to stay with us again in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Shane4.7★May 2024

• "Really enjoyed our stay got to see all the family and friends,will be returning shortly thank you so much."

  We look forward to seeing you again soon Joseph, I am so happy to hear that you had a wonderful stay at 15 Horizon View and were able to meet up with all your friends and family. Hurry back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Joseph5.0★May 2024

• "The property was amazing."

  So much better than anticipated. It was such a quiet location which is what we wanted and the dogs enjoyed sniffing around on their walks where the wild rabbits had been. Our hot tub was topped up and extra cleaning took place regularly. We loved finding all the local facilities with a shop a few mins drive away, take aways 10-15 mins drive and a great location to explore Cornwall. For me, the mattresses were a little soft which caused some discomfort but that is a personal thing and not the fault of the owners of the lodge, we cannot be the same. But overall, a really fantastic holiday with everything in the lodge that you will need.

  Thank you so much for letting us have an insight into your stay with us at 15 Horizon View, I am absolutely delighted that you loved the lodge and your dogs enjoyed exploring the site and sniffing out the wildlife! I am so sorry to hear that you didn't experience a comfortable nights' sleep, but as you say this is a different personal preference for each guest. I hope that you will come back to stay with us again in the future, as we would love to welcome you back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by James4.7★May 2024

• "This was our second stay at 15 Horizon view no complaints lovely place ..."

  This was our second stay at 15 Horizon view no complaints lovely place comfortable clean great location, a cover over the hot tub would be a great addition and maybe a light as quite dark even a string of solar lights would be good, will be back next year

  Thank you so much for your feedback Peter and for your suggestions. The reasoning behind no cover for the hot tub, is so that our guests can lay back and look at the stars and I believe there are already two external lights fitted to the end of the lodge, one on each corner, lighting the main deck and garden. The switch is to the left of the lounge TV, but sometimes it's covered by the curtain, the hot tub is also lit up internally. We try not to have too much light, as it increases the light pollution. I am really pleased that you loved your stay and hope that you will be back to see us again soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Peter5.0★Mar 2024

• "After staying in ample of lodges over the years, this has by far, been one of our most impressive places."

  Horizon 15 was perfect for us, it is not overlooked by other lodges and you have your own private garden area which is just so lovely to sit and relax outside, as well as sitting in the hot tub. If privacy is one of your musts, then this is the perfect lodge. The grounds are immaculate, well maintained and clean. Tracey on reception has amazing customer service. She called ahead to inform us that our lodge was ready early if we wanted to arrive earlier then expected, she followed up the day after to see if our lodge and stay was going well etc. The lodge itself was bright and extremely clean and comfortable. Can not fault our stay at all. If we were to nit pick, then we would say that the jets in the hot tub arnt that great, but this did not put us off from rebooking.

  Thank you so much for leaving us your thoughts after your stay at 15 Horizon View, Michael, we really do appreciate your time. I am delighted to hear how much you enjoyed your break with us and loved your lodge. I have mentioned your comment about the jets in the hot tub to our Spa team, who will try and resolve the issue. Hopefully you will be back again before you know it! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Michael5.0★Mar 2024

• "We had a lovely stay would recommend thanks Maggie"

  Thank you for your lovely comments Maggie, I am so happy to hear that you loved your stay at 15 Horizon View and hop you will be back soon to see us again! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Maggie4.1★Feb 2024

• "Hi from Maggie thanks for a lovely quiet week we have a wonderful time this ..."

  Hi from Maggie thanks for a lovely quiet week we have a wonderful time this place has a lovely quiet setting and very secluded spot we have already booked again I would recommend and are looking forward to our next stay thank you very much maggie

  I am delighted to read your wonderful feedback Maggie and hear how much you loved your stay with us at 15 Horizon View! It's great news that you have already booked for a return visit, we can't wait to see you again! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Maggie4.1★Nov 2023

• "We had a great week at 15 Horizon View."

  We arrived and the lodge was clean and tidy. Hot tub was great, perfect for relaxing. Overall great and will definitely book again.

  Thank you so much for letting us share your thoughts after your stay with us at 15 Horizon View, Amy. I am delighted to hear that you loved your stay and that you are planning to return. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Amy5.0★Oct 2023

• "The lodge was absolutely fabulous."

  The decor was beautiful and it was very well looked after and clean. The surroundings were lovely too! We are looking to book again next year and have told our don about to! Many thanks for a fab stay!

  I am delighted that you really loved your stay at 15 Horizon View and that you are hoping to return to see us again next year! Thank you so much for leaving your feedback for us, Donna and for your recommendation! See you soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Donna5.0★Sep 2023

• "Just returned from a lovely 7 night break."

  15 Horizon view is lovely, it doesn’t have the view that other properties do but what it has is privacy in abundance which was lovely. The property had everything you could possibly need if you prefer to cook at home. Beds were extremely comfortable, bathrooms spacious. The only slight down side was the toilet flush in the en-suite was broken on arrival, just meant was more difficult to use but functioned and didn’t distract from the rest of the properties charm. The hot tub is serviced each day, which was great to soak in after a busy day exploring the beauties of Cornwall. Would definitely recommend a real home from home.

  Thank you so much for your wonderful feedback and recommendation, Sam, after your stay with us at 15 Horizon View. I'm so happy to hear that you had a peaceful and relaxing time and loved your lodge and the really private outside area it provides! l am so sorry that you had an issue with the toilet flush, thank you for your patience with us. I truly hope you will be back to see us again in the near future, as we really value our guests. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Sam4.4★Aug 2023

• "Absolutely beautiful lodge!"

  We could not have asked for better, it was very well maintained and had everything we wanted. Outside though, If you don’t mind nature it is the perfect place! We had a few close encounters at the lodge with several little friends, a mouse, a duck, several rabbits and many frogs! There are also holes everywhere outside, we were uncomfortable with these as there were so many and it put us off sitting out in the evening, especially as the 2 outside lights were not working either.

  Thank you so much for leaving your feedback for us Lynne. I am delighted to hear that you loved your visit to 15 Horizon, however I am so sorry that you felt uncomfortable sitting outside in the evening surrounded by wildlife! I have passed on the issue that you mentioned with the outside lighting, so that this can be resolved for future guests, thank you for letting us know. I hope that you will return to stay with us again in the future as we would love to welcome you back. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Lynne5.0★Jul 2023

• "Lovely ,secluded and site totally evolves around having a peaceful and private ..."

  Lovely ,secluded and site totally evolves around having a peaceful and private holiday experience ( nice to use hot tub and totally private ) absolutuy loved this place and will def be coming back , so did the dogs

  I am so happy to hear how much you enjoyed your stay at 15 Horizon View and that you had a peaceful and relaxing break at Southern Halt. Thank you for leaving us your thoughts Colin, we really appreciate your time. We can't wait to welcome you (and your dogs) back in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Colin5.0★Jun 2023

• "This was our second time staying at this lodge and we will be staying again."

  It is PERFECT!! The lodge is absolutely spotless and has everything you would need for your stay in terms of kitchen utensils and things. The grounds are so safe for both dogs and children. This is a holiday home that works for both couples and families. The only thing I would say and it is the only downside, the pillows are terribly soft and the master bed is soft and the bed is not the best experience in the world as it is soft and the mattress tries to chuck you out of the bed. That really is the only negative though.

  Thank you so much for your absolutely amazing feedback Grace, I am so delighted you loved 15 Horizon View and had a wonderful stay there! Thank you also for leaving us your thoughts about the bed and bedding in the lodge. We always want our guests to be as comfortable as they can be, but unfortunately it is difficult to get that right for everyone. I am so sorry that this was not quite suitable for you, however if you come back to stay with us again, if you contact Charteroak directly, we will try to make sure we do everything we can to make your stay better. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Grace4.7★Apr 2023

• "The only thing I would like to say is that it would be nice to have some kind of enclosure around the property to stop the dog from running off."

  One of them is brilliant and doesn’t go anywhere at all without us, the younger one ‘explores’ a bit more and so had to be tied up to stop him running away.

  Thank you so much for leaving us your thoughts Julia, I have passed your suggestion to the owners of 15 Horizon View so that they can look into your recommendation. I hope you will come back to stay with us again in the very near future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Julia4.7★Apr 2023

• "Wow! What a fantastic holiday cabin."

  The photos really don't do it justice. We spent a lovely week here, the cabin is immaculate and equipped with everything a family needs. We have booked with Sykes numerous times over the years but this place goes above and beyond. Perfectly situated in Cornwall in lovely grounds. 5 stars plus!!

  I am absolutely delighted to read how much you enjoyed your stay at 15 Horizon View Jonathan. Thank you so much for leaving such fantastic feedback, we really do appreciate it. I hope you will come back to stay with us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jonathan5.0★Mar 2023

• "Fantastic lodge comfortable clean, have recommended it and will be back"

  Thank you so much for the wonderful feedback and for the recommendation Peter. We look forward to welcoming you back to stay with us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Peter5.0★Mar 2023

• "Excellent property."

  Well presented and an ideal base to explore Cornwall. Staff were friendly and helpful. The property was called 15 Horizon View. There is no view of the horizon but this is more than compensated for by the lovely shrubs and trees and the privacy they provided. A great break.

  I'm delighted you had a such a wonderful stay with us at 15 Horizon View, despite the lack of view from the lodge. Thank you for leaving us your thoughts, we really do appreciate it. I hope you will be back again to see us very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Russ4.7★Mar 2023

• "This is our second stay at Southern Halt."

  Previously we stayed in 9 Faraway Fields and had a brilliant time in Oct 2022. 15 Horizon View was just as perfect. Clean, spacious, has all the amenities you could need and a perfect get away for our little family, including a toddler and a small dog. Despite being away in February, there was so much natural light in the property and the gardens including the hot tub was well kept. Look forward to coming back again soon.

  Thank you so much for leaving us such wonderful feedback April, we really do appreciate you taking the time to leave us your thoughts. I am delighted to hear how much you enjoyed your stay at 15 Horizon View and that you were able to make full use of the hot tub, despite the chilly February weather! We are excited to welcome you back to stay with us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by April5.0★Feb 2023

• "Beautiful lodge, Beautiful surroundings, Beautiful location, Private corner plot ..."

  Beautiful lodge, Beautiful surroundings, Beautiful location, Private corner plot surrounded by wildlife & plenty of space 10/10 Great relaxing stay highly recommend 10/10 Dog friendly, Shame trained dogs can’t be let of lead to run about as it quite dangerous to take the dog for walk out of lodging site, No pavements 8/10 Cleanliness of lodge 8/10 could have been cleaner, we cleaned floors & hoovered on arrival & the vacuum bag got Full when finished We left the lodge cleaner than when we arrived I would definitely come back & stay We left Happy & had a great time there Staff friendly when we seen them not often 10/10 HotTub - Amazing & checked daily by maintenance, Great guys very helpful Much appreciated Thank you Michael Gillard

  Reviewed by Michael3.4★Jan 2023

• "The only things we found a problem were the flush on the en suite toilet didn't seem to work properly & also no cutlery basket in dishwasher."

  ..had to lay cutlery on the rack ! Otherwise everything else was perfect .

  WendyOct 2022

• "Had a lovely stay at 15 Horizon View the lodge was well equipped with everything you needed the only drawback was there were 3 adults in our party and only 2 robes which we were using when going in the hot tub."

  We are already looking to book again for next year. We loved the fact that it was so secluded a very relaxing holiday, Thank you for a fantastic break.

  Thank you for your feedback, lovely to know you had a fantastic break Property Owner

  LynnOct 2022

• "The lodge is lovely, the photos of it are accurate."

  The external photos of the grounds around the lodge need updating! In the pictures it looks quite open but the shrubs/ trees have grown so much that it's quite enclosed. The name also leads you to think there are good views but there are no views because of the trees,shrubs. Shame because it's a lovely lodge. Also,as the trees etc are quite close to the lodge, it does make it a bit gloomy inside on a less than sunny day. This was our second stay at Southern Halt & it is a lovely site & would recommend it. We also like the fact that the lodges are so well equipped, definitely a home from home. Having looked around,we would choose a different lodge with better views. We also like that you feel secluded as the lodges are not on top of each other.

  Thank you for your feedback, nice to hear you found the lodge secluded and well equipped. Property Owner

  IanSep 2022

• "Water was turned of one morning and diverted to the hot tub, we were not told about this and discovered it when trying to use the shower."

  Had to leave a message as phone was not answered but someone came round relatively quickly to turn the water back on. Not sure why this happened as it was evident we were in / curtains shut and car on drive.

  Thank you for your great review, we do not understand what happened perhaps there was a bit of confusion on the lodge changeover dates, apologies but are glad it got resolved quickly. Property Owner

  Mrs YoungJul 2022

• "Fantastic property, exactly as the listing/photos."

  It is so peaceful and quiet, beautiful well kept gardens and hot tub was a godsend to relax in after long days out. The lodge was great and so clean and modern, had everything we needed. Thank you, we had a wonderful holiday and amazing weather.

  That is great to hear thank you for such a fantastic review, we are glad you enjoyed everything that was on offer including the weather . Many thanks Property Owner

  KirstyJul 2022

• "Everything is amazing about this place"

  SamMar 2022

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