5 Faraway Fields

33 Customer Reviews

• "The property was in fabulous condition and in a great location, however our visit was made less relaxing when we found that the property had mice, that was clearly see with the droppings and there attempt to get into the bin under the sink space."

  This finding meant that we were unable to have a completely relaxed time as we had hoped. We did however leave a message on the sites phone line and did not hear back from the site team until we took the time to find a member of staff on the Sunday. Upon or departure i did speak with the front desk an informed that i would receive a call from a Site manager, however we are now a further 3 days from departure and have not received any calls to resolve the situation we had to deal with. Overall a nice property, but the customer service is lacking.

  Reviewed by Jonathan3.1★Oct 2024

• "Good gateway spot to unwind after stressful time at work and day to day busy schedules."

  Well maintained property, clean and very heart warming staff at the charter oaks reception. Would definitely come again very soon

  Reviewed by Joseph4.4★Oct 2024

• "This was our second stay in 5 Faraway Fields and our third overall Charteroak stay in Cornwall."

  We were impressed by the excellent state of preparation of the property and the household team should be congratulated on its clean and tidy appearance. We had one minor maintenance problem which was rapidly rectified for us. We can thoroughly recommend this property and the service of both Sykes and the owners. In spite of increasing age-related mobility problems we hope to be back!

  Thank you so much for leaving us your thoughts after your stay at 5 Faraway Fields, Roy. I am absolutely delighted that you had such a lovely time and that the slight maintenance issue you experienced was sorted quickly and efficiently for you! We look forward to being able to welcome you back to see us again very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Roy5.0★Aug 2024

• "We had a lovely week."

  It was completely relaxing and we couldn't have asked for a better place to stay

  What lovely feedback Jo-Lesley! Thank you so much for leaving us your thoughts after staying with us at 5 Faraway Fields. I am delighted that you had a peaceful and relaxing break with us! Please hurry back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jo-lesley5.0★Jul 2024

• "A lovely holiday cottage, facilities spotless and exactly as advertised."

  Had a lovely stay and will be back next summer. Wish we could have stayed longer!

  Thank you so much for leaving us your lovely thoughts after your stay at 5 Faraway Fields, I am so happy that you enjoyed your holiday and hope that you will be back to visit us again very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Emily5.0★Jul 2024

• "We would have no hesitation booking this fabulous please again."

  Clean well maintained very peaceful would highly recommend.

  Your feedback made me smile Derek, thank you so much! I am delighted that you loved your holiday at 5 Faraway Fields and can't wait to be able to welcome you back again in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Derek5.0★Jul 2024

• "Lovely property in a very peaceful area."

  Great location for exploring Cornwall.

  Thank you so much for leaving us your lovely feedback Stuart, I am really happy to hear how much you enjoyed your stay at 5 Faraway Fields. I hope we will be able to welcome you back in the very near future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Stuart5.0★Jun 2024

• "5 faraway fields was an amazing lodge it was absolutely spotless and had everything you would need for your stay."

  The grounds around the site are kept beautiful. We had two ducks visit us one morning and watched the rabbits running around in the evening. Will definitely be returning

  I really loved reading your feedback Samantha, thank you so much for sharing your lovely experiences with us! It sounds like you had lots of fun at 5 Faraway Fields and loved your lodge. Please hurry back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Samantha5.0★Jun 2024

• "Cabin was clean and tidy, lots of facilities which had clear instructions and easy to use."

  Staff were so kind and welcoming. They were easy to talk to if u have any questions or just need help on where to go for dinner.

  It was lovely to read your thoughts after staying with us at 5 Faraway Fields, Pip. Thank you so much for leaving us your feedback, we really do appreciate it. Hopefully you will return to stay with us again very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Pip5.0★May 2024

• "A lovely stay, the accommodation was excellent and the sauna and jacuzzi was great!"

  The bed was so comfortable and the cleanliness was excellent. Would highly recommend and would definitely stay again.

  Thank you for your amazing feedback Lindsay, I am delighted that you loved your lodge and the facilities it provided. We truly hope to be able to welcome you back very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Lindsay5.0★Dec 2023

• "Everything top notch Didn't want for anything."

  It was our 40th Wedding anniversary and I wanted something special that we would enjoy and appreciate 5 Faraway fields provided all of this Thank you all very much

  I am absolutely delighted that you had such a wonderful anniversary stay with us at 5 Faraway Fields, Adrian, I hope you will return and visit us again in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Adrian5.0★Nov 2023

• "The property was everything and more me and my wife was expecting, we would definitely visit again"

  Thank you so much for sharing your lovely thoughts after your stay at 5 Faraway Fields, Zenn. It makes me so happy to hear that you loved your lodge and had a fantastic stay. Hurry back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Zenn5.0★Oct 2023

• "What a beautiful place, very clean and tidy, beautiful relaxing spa room that we made great use from!"

  The cinema room was a very nice go to place to sit and relax to watch a great movie. me and my partner had a great stay and fell in love with the place. Thank you :)

  I am absolutely delighted that you and your partner fell in love with 5 Faraway Fields, Charlie and that you enjoyed using all the wonderful facilities the lodge has to offer! It was so lovely to hear! We can't wait to welcome you back to see us again in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Charlie5.0★Oct 2023

• "We had a lovely stay and Tracey was friendly and very helpful."

  My only suggestion for improvement would be to change the blinds in the spa area as they are slightly damaged, provide proper instructions for the jacuzzi and advise where to put the rubbish at the end of stay (we took ours home with us) . Replace the outdoor decking furniture as rusting. Having said that we would happily stay in the same lodge again as and the site was lovely.

  Thank you so much for leaving us your feedback and thoughts about your stay at 5 Faraway Fields, Jacqui, I am so happy to hear that you had a lovely time with us and enjoyed your holiday. We appreciate your suggestion for the provision of instructions for the jacuzzi bath; these have now been drafted and will be distributed as soon as possible to incoming guests. The outdoor furniture at 5 Faraway Fields is being replaced imminently, I can only apologise that this was not done before your visit. Instructions for the disposal of rubbish is within the Welcome Pack, which you should have found in your chosen lodge on arrival and our resort manager is currently organizing further signage around our site to make this more clear. I hope we will be able to welcome you back to see us again in the very near future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jacqui4.4★Jul 2023

• "A lovely place spotlessly clean a real gem can’t wait to return thank you guys"

  I am absolutely delighted to hear how much you loved your stay at 5 Faraway Fields, Richard and that you will be coming back to see us again in the very near future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Richard4.7★Jul 2023

• "Lovely place to stay."

  Very comfy bed, sauna was great. Cleanliness was good apart from alot of cobwebs up above. The blinds need a good dust too.

  Thank you so much for leaving us your thoughts Emily, we really appreciate you taking the time. I am really pleased to hear how much you loved your lodge! I have passed your comments about the cleanliness to our housekeeping team and apologise that you found these issues. I hope it will not put you off returning to stay with us in the future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Emily4.4★Jun 2023

• "We had a lovely time staying here."

  It was a lovely lodge, we enjoyed using the tub and the sauna. The cinema room was awesome and we loved watching movies in there. Would highly recommend to our friends and family.

  I was so happy to hear how much you enjoyed staying at 5 Faraway Fields and making use of all the wonderful extras in the lodge! Thank you so much for your feedback and for recommending us to everyone. We hope you will be back again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Olivia5.0★Mar 2023

• "Lovely lodge."

  Very clean and tidy. Would definitely recommend and hopefully stay again.

  Thank you so much for leaving us such lovely feedback Jennifer, we really appreciate you giving us your thoughts. I am delighted that you loved your lodge and are thinking of a return visit. We look forward to welcoming you back again. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jennifer5.0★Feb 2023

• "Very very lovely place."

  Everything was perfect, clean and tidy.

  Thank you so much for your wonderful feedback Patrycja, we really do appreciate you taking the time to leave your thoughts. I am so happy to hear you had a fantastic stay and everything was perfect for you. I hope you will be back to stay with us again soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Patrycja5.0★Feb 2023

• "Amazing lodge we loved our week and didn’t want to come home Can’t wait to ..."

  Amazing lodge we loved our week and didn’t want to come home Can’t wait to book again Sally at the park was so lovely and professional

  Thank you very much for your wonderful feedback Neville, we really appreciate your time! I am so happy to hear that you found everything as you wished it to be and enjoyed your time with us at 5 Faraway Fields. Hurry back to see us soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Neville5.0★Feb 2023

• "5 Faraway Fields was lovely."

  The facilities were amazing, clean and warm. Very comfy, cosy and relaxing. Would certainly recommend staying here if you want to get away from this stressful world we live in. Top marks all round.

  I am delighted to hear that you had a peaceful and relaxing break David! Thank you so much for your wonderful feedback and for your recommendation. Hopefully you will be back to visit us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by David5.0★Jan 2023

• "A perfect weekend away!"

  A beautiful lodge, had everything we needed, comfort, spacious, well equipped for a great 3 night stay. Good location not too far to travel to Eden project and beaches. Would definitely recommend.

  We would like to say a big thank you for the lovely feedback you have left us, we really do appreciate it, as we are always striving to improve and provide the best experience for our guests. I hope you will be back to visit us again very soon! Thank you, Sally Guest Services - Charteroak Property Owner

  Reviewed by Samantha5.0★Jan 2023

• "Excellent accommodation for the perfect rest and relaxation break."

  Will definitely return.

  Thank you so much for leaving us such wonderful feedback and giving us 100/100. We really appreciate it and I am delighted to know you enjoyed at 5 Faraway Fields. Hopefully, you will be back to visit us again very soon. Sally Guest Services, Charteroak Property Owner

  Reviewed by Julie5.0★Jan 2023

• "Great facilities for a lovely getaway."

  Safe and secure location and perfect for a few days away to relax.

  Thank you so much for the wonderful feedback you have left for us! I am so happy to hear you had a wonderful time and enjoyed your partner’s birthday break at 5 Faraway Fields. We look forward to seeing you again soon. Sally Guest Services, Charteroak Property Owner

  Reviewed by Georgia3.8★Jan 2023

• "Very clean and organised and had everything you could possibly need there was even fresh milk in the fridge on arrival and a box containing t bags, biscuits a black bin bag and even a small tube of washing up liquid which was useful as we forgot to take some!"

  Kitchen area is big and light and they also leave bird seed for you to put out which is a nice touch. The facilities are clean and all work we did not use the cinema room in the end but the jacuzzi and sauna were excellent- you can even watch tv while in the jacuzzi but it’s hard to hear the tv when the jets are on but who cares! Only downside was the sofa was too low for me personally as I have a bad hip and struggled to get up from it. We were very impressed with the lodge but it does show signs of use for example the sofa had a couple of marks on it and so did the bedroom carpet and the lounger mat was water stained. There is cracking on the ceiling in the bedroom and cracking where the screws have come through the plasterboard but did not detract from our stay however for the price paid some tlc should be a consideration. All in all thoughtfully planned out and to a high spec and we would stay again.

  Thank you very much for leaving feedback for us, we really do appreciate it. I’m sorry to hear there were a few issues with your lodge, I have passed these on to the relevant teams, so they can be rectified. Despite the issues you had, I’m glad you enjoyed your stay with us at 5 Faraway Fields and were able to make full use of the jacuzzi and sauna. We look forward to being able to welcome you back again soon. Sally Guest Services, Charteroak Property Owner

  Reviewed by Julie4.7★Dec 2022

• "Beautiful place very relaxing super clean."

  It has ever thing you would need for a great stay. And waking up to the sound of the birds was amazing

  Thank you for your wonderful feedback Kevin, I am delighted that you had such a lovely time and found your lodge exactly as you wanted it. We do have a vast array of birds here at Southern Halt and it's wonderful hearing and seeing them! I hope you will be back to stay with us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Kevin5.0★Nov 2022

• "The perfect romantic lodge for a relaxing break."

  With the cinema and spa rooms a rainy day is never dull. We returned home relaxed, refreshed and planning to return.

  Thank you for your excellent feedback and superb to hear you felt relaxed and refreshed after your stay. We look forward to seeing you again in the future Property Owner

  Reviewed by Nicholas5.0★Oct 2022

• "It was a lovely break thank you, an enjoyable two weeks."

  Very comfortable. Have read earlier reviews regarding the bed, pillows and cinema chairs but we disagree…..everything was good thank you, maybe they have been replaced. Very comfortable indeed, as was the sofa. The only thing I didn’t find comfortable was sitting at the table as the chairs were modern and high . We would have preferred a standard dining chair. Had it been summer we would have eaten at the outside table …. It was lovely having Wrendale crockery. All very new and spotlessly clean. All appliances worked well with the exception of the tv above the jacuzzi bath. This was reported on our first day and we were told that a part would need to be ordered to make it work, that it would be ordered on the Monday and it would take a few days. We chased it up three times but no part arrived and it didn’t work for the duration of our break. No one got back to us so we gave up. This was annoying , especially as if it didn’t work for us it can’t have worked for the previous occupants. On reading reviews it is apparent the tv in the jacuzzi area hasn’t worked properly for some months so I’m at a loss to know why we were basically fobbed off in this regard. Obviously we have stayed on the site previously ie pre Covid when things were newer. I expect there is some sort of ongoing maintenance on this property, and I think the next thing which could improve this property would be to replace the kettle as this looked shabby, especially next to the beautiful crockery which looked almost new. I appreciate it gets a lot of use but I don’t expect a kettle to look quite like ours did. Someone had in the past attempted to open the door near the bath without first opening the blind and this is damaged which looks a bit unsightly but people should be more careful and given the expense of repair I understand why this was left as it was. Please understand this is constructive criticism, not a complaint. It’s just that we had stayed in the lodge nearby previously and that was immaculate. Having said that , it was pre Covid and a lot of visitors will have been in both since , so maybe the newness has worn off there too. With staying two weeks we had to ring to find out what arrangements would be made to freshen laundry and the towels. Clean laundry was supplied at the end of week one and we changed our bed and put the used laundry outside for collection. It would have been better had we not had to arrange for this ourselves. Indeed I phoned before we set off for our holiday about this and no one got back to us. It shouldn’t really have been us requesting/ chasing. It should be something we are told will happen on whatever date. We stayed in the lodge quite a lot as we just wanted a rest rather than a holiday and it was good to be familiar with our surroundings and know where local shops etc were. The fridge , freezer, cooker were all adequate, it was nice having a wine chiller which gave us more room in the fridge . We had plenty of cooking utensils and equipment including a microwave , dishwasher and washing machine so it was very home from home. The owners were very generous in leaving films to watch in the cinema as well as a few books. Wrendale playing cards too ! We buy Wrendale for family and friends as we live not far from the person who designs it. What a small world ! The sauna was well used by us and despite earlier reviews, we found it spotlessly clean. A very relaxing break thank you but I hope that our comments and feedback are used to remedy the issues raised for the benefit of future clients.

  Mr Simon LangleySep 2022

• "We had a fantastic holiday, a great location for a quiet break away."

  The property was really clean and had everything we needed.

  Mr Tom ReaderSep 2022

• "Excellent lodge very comfortable fully equipped with quality accessories had a relaxing stay definitely would stay there again."

  Great thank you for an excellent review and we look forward to welcoming you back. Property Owner

  Mr Trevor BarlowSep 2022

• "Was a surprise booking from my partner and I couldn't of been more pleased!"

  The most beautiful apartment, lovely scenery. 30 minutes away from a beautiful sandy beach and 10 mins away from and adventure park where we were able to indulge in a few of the activities and had the time of our lives! The couple who looked after our lodge too were absolutely incredible too and we will definitely be back there!!

  Thank you we are glad you enjoyed your surprise break and were able to enjoy some of the things cornwall has to offer. We look forward to welcoming you back. Property Owner

  Miss Madhuri LockhartJul 2022

• "We thoroughly enjoyed our stay at 5 Faraway Fields."

  The trip was a break for our 20th wedding anniversary and we couldn't have found a better property for a relaxing break away from the normal stresses of life. The spa room was absolutely lovely and the only thing that wasn't quite right was the TV in the bath which had poor reception for some reason. The kitchen was extremely well equipped so we felt no need to venture out for food as it was actually easier to make food at the lodge. We would have appreciated some better instructions on how the heating worked but as tech-minded people, we figured it out as the weather did turn a little chilly one night. The bedroom was designed beautifully but I felt the pillows were a bit old and could definitely do with replacing as two of them smelt a little stale. The bed was reasonably comfortable but obviously, a mattress is a personal choice. I do think the listing for this property should mention that it has a rather good hairdryer as I bought my own along and really didn't need too The cinema room was amazing. As we stayed over the Platinum Jubilee it was great to watch the coverage on this as well as stream movies. My husband and I had a thoroughly relaxing time and would love to return to this or another property in this lovely, quiet, and super luxurious holiday lodge development. The only thing we couldn't get was fantastic weather to enjoy the beautiful secluded garden around the lodge!

  Thank you for your great review and are glad you had a relaxing wedding anniversary. All the facilities always make for an amazing break away from the stresses of every day life. Property Owner

  Mrs Sarah RichardsonJun 2022

• "Great location at the end of the pothole filled road means it’s nice and peaceful."

  Lovely lodge with great facilities such as the spa bath and cinema room. Loved the sofa it just cuddles you in, the shower was amazing too! Have recommended the lodge to friends and family. Our only minor criticisms were the pillows were quite flat and felt well used. I understand everyone likes a different type of pillow but by having different options available it should suit everyone. The double bed was made up of two singles pushed together meaning if you roll over in the night you can land in the gap which is not particularly comfortable, having a double/king size mattress would have been best in my opinion along with a soft headboard. We 10/10 stay again!

  Thank you for your lovely feedback, we are glad you rate 10/10 and would stay again it is great that you have recommended to your family and friends. Property Owner

  Miss Becky RobinsonMay 2022

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