7 Faraway Fields

21 Customer Reviews

• "We had the most amazing holiday ."

  The lodge had everything we could have wished for and more . The staff are fantastic . Nothing is too much trouble . We will definitely be visiting again very soon Thank you for making it a holiday to remember Claire, Mark and Alfie the dog

  It was so lovely to read your wonderful review Claire, thank you so much! I am so pleased that you loved your stay at 7 Faraway Fields and hope we will be seeing you again very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Claire5.0★Sep 2024

• "Absolutely lovely stay at Faraway Fields, we would certainly book to stay again."

  Thank you!

  Amazing news that you were so happy staying at 7 Faraway Fields that you will be coming back to see us again Lauren! Thank you so much for letting us know! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Lauren5.0★Sep 2024

• "Thanks Sykes and Charter Oaks for a great stay."

  The Southern Halt site is beautiful. The lodge was beautifully located, not overlooked at all. Great layout and plenty of room for a family of 5. We enjoyed using the hot tub and the decking area on a daily basis. It was honestly so lovely to enjoy some peace and quiet. Even our 3 children commented on how nice it was to only hear the sounds of nature. We will be coming back again.

  What a fantastic review Lorna, thank you so much. I am so happy that you loved your stay at 7 Faraway Fields and enjoyed the peace and tranquillity around your lodge, hopefully you will back to see us again very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Lorna5.0★Aug 2024

• "Lovely lodge, on an amazing site and location, it’s even nicer in person than ..."

  Lovely lodge, on an amazing site and location, it’s even nicer in person than on the pictures, and added bonus with the hot tub

  Thank you for your wonderful feedback Marc, I am so happy to hear how much you loved your holiday at 7 Faraway Fields. Hopefully you will be back again in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Marc5.0★Jul 2024

• "The location is out of the way to begin with."

  The lodges are quite small. Particularly the bedrooms and it’s impossible when using a travel cot. The lodge is quite clean, but lacks comfort. I book with Sykes at least once a year, and alway choose the maximum star rating. This definitely didn’t meet the star rating and sadly we wouldn’t return. It was so noticeable because we had spent the previous week at an exceptional property in Carbis Bay which we’d booked with Sykes. One thing I will say that is exceptional and that is the staff in the office, particularly Tracey Karen in guest services.

  Thank you for your feedback Deborah, we really appreciate your time. I am so sorry that our lodges were not what you were expecting! It's surprising to hear that you found the lodge small, as most of our guests are pleasantly surprised how spacious our lodges are. The location is only a couple of minutes from the main dual carriageway into Cornwall and is on the outskirts of quite a large village. However, all feedback is important and I hope that were aspects of your stay that you managed to enjoy. Thank you for your kind comments regarding our reception staff at Southern Halt. We do hope this hasn't completed deterred you from returning and that you will visit us again one day. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Deborah3.1★Jul 2024

• "We had a wonderful mini break at Faraway Fields."

  A quiet and secluded holiday location and the hot tub on the decking was a fab bonus! The accommodation and grounds are beautifully maintained with a super friendly team keeping everything is running perfectly. We will absolutely be back! :)

  We look forward to seeing you again soon Rachel! I am absolutely delighted to hear how much you loved your lodge and your peaceful and relaxing stay with us, thank you so much for leaving us your thoughts! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Rachel5.0★May 2024

• "Beautiful lodge, however there was lots of ants over the kitchen side when we first arrived."

  We contacted the reception and they came out straight away and got rent a kill right onto it. The main bedroom mattress was stained and bedding wasn't the best so I had to flip the mattress. We reported this also and they brought us new bedding and was reporting the mattress. All in all a great stay, hot tub checked everyday

  Thank you so much for your feedback Leanne and for reiterating the issues you found during your stay. I am so glad that I could eliminate your ant problem fairly quickly and have now passed your comments about the mattress to our Maintenance Manger, who will resolve this issue as soon as possible. I am delighted that despite these problems, you were all able to enjoy your time with us at Southern Halt. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Leanne4.1★May 2024

• "Perfect hideaway in a lovely area with lots of beautiful places to visit nearby."

  The lodge is perfect and the hot tub makes this a real treat.

  Thank you so much for leaving us your thoughts Jacqui, we really do love to hear how much our guests love their lodge. I am really happy to hear that you were able to get out and about and explore the beautiful local area and hope you will be back to see us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jacqui5.0★Apr 2024

• "We have stayed at this site before , last time in 2021 but I think they have changed management since then."

  All staff were extremely attentive, we had a phonecall leading up to going away, one on day to say the lodge was ready and they checked in with us during our stay. We had an issue with the washing machine and someone was sent within the hour to sort it. All staff at the restaurant over at Stonerush also really friendly. Lodge was great, clean, cosy and everything you needed cooking wise. The only negative was the glass screens all around the decking were so filthy with you couldn’t see through them. Only a small negative , couldn’t fault the rest!

  I am so happy to hear how much you loved staying at 7 Faraway Fields, Anna and that you were so pleased with our customer service. I am so sorry that you found the glass screens around the decking in a less than perfect condition. Unfortunately the screens are cleaned on a rota system and because of the severe weather conditions we have experienced recently, we have fallen a little behind. Please accept our sincere apologies I hope that despite this issue you will come back to stay with us again soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Anna4.7★Dec 2023

• "Southern Halt and the lodges we have stayed in have always been excellent and very comfortable."

  Thank you for your lovely feedback after your stay with us at 7 Faraway Fields, I am so happy you enjoyed yourselves. Please come back soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Elizabeth5.0★Dec 2023

• "Ok this is an outstanding cottage but the beds were so uncomfortable so let it down slightly but would still recommend ."

  Thank you for your feedback Jane, I am so pleased to hear that you loved your lodge and am very sorry to learn that you found the mattresses uncomfortable. I have let our Guest Experience Manager know of your issue. Thank you so much for still giving us a recommend, hopefully you will be back to stay with us again in the near future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jane4.1★Nov 2023

• "On arrival it met all expectations and more."

  A very relaxed holiday with all our needs met, a lovely welcome pack to start the holiday inside and will be returning for another relaxing hot tub holiday getaway soon and cannot recommend enough. It was easy to book and any questions you have are already answered in emails prior to the stay.

  I am delighted to hear that you had a peaceful and relaxing stay with us at 7 Faraway Fields and enjoyed using the hot tub! I am glad that you found everything you needed easily, hopefully you will be back to stay with us again in the very near future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jane5.0★May 2023

• "The lodge was very lovely to stay in, perfectly clean and much larger than the photos!"

  We thoroughly enjoyed the hot tub which was clean and had a member of staff maintain the hot tub twice during our stay (he was polite & courteous). We would definitely consider coming back.

  I am so thrilled to hear that you had a lovely stay with us at 7 Faraway Fields and made full use of the wonderful hot tub. I have passed your lovely comments on to our housekeeping and spa teams, they will very much appreciate your feedback. I hope you will come back to see us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Henry5.0★Mar 2023

• "It was a perfect stay for us."

  All we needed was a relaxing couple of days away and that’s exactly what we got. Hassle free, clean and in a beautiful location.

  Thank you so much for your fantastic feedback. We are delighted to hear you were able to totally relax and enjoy our stunning surroundings at 7 Faraway Fields. We can't wait to welcome you back again very soon. Sally Guest Services, Charteroak Property Owner

  Reviewed by Matthew5.0★Dec 2022

• "We had a brilliant trip, lovely area and fantastic property facilities."

  Would highly recommend.

  Thank you so much for the wonderful feedback you have left for us, we appreciate it so much. We are really happy to know you enjoyed your time here with us and enjoyed staying at 7 Faraway Fields. I hope you will come back and visit us again very soon. Sally Guest Services, Charteroak Property Owner

  Reviewed by Danny5.0★Dec 2022

• "Great place for a weeks getaway."

  Site is nice and secure whilst being superbly accessible. Unit was well stocked for self catering. We went during heatwave...so place was very very hot due to type of construction...would have loved a fan or two, or air con. Best hot tub we have ever had. Only minor grumbles on the unit e.g. main bathroom didn't lock, toaster only partially worked, heated towel-rail in en suite could not be turned off, bed not long enough for someone over six foot,

  Thank you for leaving your feedback we have passed your comments across to be looked in to but are glad you had a great stay overall. Property Owner

  Mr Darren CapperAug 2022

• "Property was fantastic , hot tub amazing, perfectly situated in order to travel to different towns such as looe, Polperro and St austell."

  Lodge looked lovely and clean but the only down side was , with allowing pets although everywhere looked clean, everytime we sat on sofa we were covered in dog hairs, we have no pets ourselves and usually stay where no pets are allowed so this may be the norm in pet friendly lodges but we even hoovered the sofas ourselves and we were still getting covered in dog hair. Also the pans could do with replacing as they were not very good quality which made cooking difficult but that's not a put down on the lodge its just to let the owner know some items are ready for renewing. We had an amazing stay and would definitely return. All staff that we met were lovely and friendly.

  Thank you for your review, with pet friendly units normally people with pets specifically request these and even though more care is taken to try ensure all signs of pets are minimum there can be some hairs that are missed. We are glad you did have an amazing stay and would return. Property Owner

  Mrs Rachel BradburyJul 2022

• "The lodge was very nice and comfortable the only issue we had is that you got an occasional foul smell from the stream outside the lodge."

  Overall I would recommend this as a very nice place to stay

  Thank you for your great review and recommendation, we have looked in the odour and may have been due to the heat wave. Thank you Property Owner

  Mr Andy HewisonJul 2022

• "This was a lovely lodge in a quiet secluded spot."

  It had all we needed for a perfect holiday. Would definitely recommend it to anyone wanting peace and quiet but a stones throw away from amenities.

  That you for a perfect review. Property Owner

  Mrs Maria RobinsonJun 2022

• "Amazing lodge had everything you could want."

  Lovely and peaceful and the hot tub is perfect after a day out. We can’t wait to come back and will definitely be booking again.

  That is amazing thank you and glad you are booking again look forward to welcoming you back Property Owner

  Mrs Sue PerkinsMay 2022

• "Overall we had a great holiday."

  The lodge is well equipped and the hot tub is always a great hit. Unfortunately when we arrived there was a large clump of hair in the shower, coffee splashed up the kitchen blind and a lot of dust, I took this as bad luck at the time and cleaned it up but when 3 days later the Wi-Fi still wasn’t working despite being told an engineer was on site on the first day I did send an email.. accidently to the old mill .. I was assured it had been forwarded to customer services .. we heard nothing. I did raise about the Wi-Fi alone to charter oak which was responded with the delay had been to being Easter weekend. We did have a great holiday, but wanted you to be made aware of the issues Many thanks

  Mrs Sarah HarmanApr 2022

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