8 Horizon View

16 Customer Reviews

• "Very secluded."

  privacy has been given a lot of thought. The living area was well thought out with lovely views through the huge windows. Our dog also made himself very at home. The decking was slippery when wet for the dog but that’s only to be expected. It caused him no problems. Pretty clean and spacious. the hot tub was checked and maintained every day. We’d be happy to stay again if we didn’t live so far away.

  I am very pleased to hear how much you enjoyed your stay at 8 Horizon View, Richard, thank you for leaving us your thoughts and experiences. I am also delighted that you loved the hot tub and the beautiful views from the decking! What a shame that you live so far away! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Kevin4.1★Sep 2024

• "Horizon View No."

  8 has been amazing. Comfortable, clean and exactly what was described. The views were amazing over the fields either sat having breakfast or when sat in the hot tub. The beautiful thing about the Southern Halt site is that each lodge is completely private. The staff are friendly and extremely helpful. Nothing was too much trouble and if we needed to speak to them they always followed up with a phone call. I would recommend this property to a family or friends wishing to holiday in Cornwall. The only disappointment was the weather but then we are never guaranteed that!!!

  Thank you so much for your amazing feedback Lisa, it is wonderful to hear that you loved your lodge and had a brilliant stay at Southern Halt! Thank you also for recommending us to family and friends, we really appreciate it. I hope that you will be back again very soon and hopefully next time the sun will shine for you! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Lisa5.0★Jul 2024

• "It was a fantastic place to stay."

  Very, very clean and the lodge had everything we needed. Views were amazing. Its in a good spot to local amenities too. We will be back hopefully next year. Loved this place.

  I am absolutely delighted that you loved staying with us at 8 Horizon View, Dawn and that you hope to be back again to see us next year! Thank you so much for leaving us your feedback, it is much appreciated! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Dawn5.0★May 2024

• "Lovely stay, property exactly as described and very comfortable."

  Great location very quiet and ideal for both north and south coasts. Would definitely return.

  I am so happy to hear that you enjoyed your stay with us Carl and that you loved 8 Horizon View, thank you so much for leaving us your thoughts. Hopefully you will be back to see us again in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Carl5.0★Apr 2024

• "I want to say, that it was a pleasure to stay at this cottage, and I would recommend it to anyone, I will be rebooking again shortly."

  Thank you so much for your lovely comments Robert, it was a pleasure to have you to stay! We look forward to being able to welcome you back again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Robert5.0★Mar 2024

• "We absolutely loved our stay!"

  The place was simply stunning and the view was incredible that we had at the back of the lodge. Its by far our best weekend we’ve had away. If your a couple looking for a little break this is perfect for you. Your completely separate to others and the view that the back looks upon is simply stunning whilst enjoying the tub The staff are all lovely and the community are so friendly. We wish we found this stay before! We will 100000% be back and be recommending. Thank you for a beautiful stay

  I was absolutely delighted to read your feedback Danielle and hear how much you loved your stay with us at 8 Horizon View! Thank you so much for taking the time to leave us your thoughts. We can't wait to welcome you back to see us again in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Danielle5.0★Sep 2023

• "Hi we have stayed at this property before, we travel regularly to Cornwall my mams hometown she is now 83 and actually lived on Havett Rd in the 40/50’s as a farm."

  I had 3 lodges for my family 8,10 and 11. They were particularly clean and the decking dangerous for the little ones. There was a leak in the bathroom at 11 which looks like it had bern leaking for a long time by the colour of the wooden floor. We stay the same week every year not sure about next year now very disappointed.

  Reviewed by Angela2.5★May 2023

• "All good"

  Thank you for your feedback and your lovely email Denis, I am delighted you all enjoyed your stay. Hopefully you will be back to stay with us again on your next tour! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Denis5.0★May 2023

• "There was a noticeable smell in the family bathroom which we reported on arrival."

  We were told to open windows and doors which we did do but it never really went away. I do not understand how when the property was checked earlier in the day it was not noticed as it was really strong. We just dealt with it. We did speak to the lady who we saw completing hot tub checks. There was not the usual amount of bubbles coming out of all the jets. She said she didn't have the right tools and would come back the next day to sort it. Two different people did come and clearly with tools trying to fix it but really it did not improve.

  Thank you for your feedback Beth, we really do appreciate you taking the time to leave us your thoughts. I am so sorry to hear that you had an issue with your hot tub during your stay and also that there was an odour in the main bathroom. This lodge has recently undergone refurbishment, so these issues have now been rectified. I really hope you will come back one day to experience these changes. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Beth3.4★Nov 2022

• "What an absolutely fantastic place to stay everything you needed was there such ..."

  What an absolutely fantastic place to stay everything you needed was there such a stress free stay it was nice and private an absolute lap of luxury with the added bonus of the hot tub,I wish I could of stayed longer,but I will definitely be back without fail,I eould highly recommend and I cannot give enough praise

  Thank you for taking the time to leave such excellent feedback and great to hear you had a stress-free stay and you found it absolutely fantastic to stay here, we hope you visit again Property Owner

  Reviewed by Chris5.0★Oct 2022

• "The lodge is set in a lovely, peaceful location."

  There's nothing else on site but there is plenty to do out and about. Although we wouldn't recommend the pub down the road. The lodge is very comfortable & roomy. The view from the lodge is perfect & we felt very private from the other lodges. It had everything we needed. The only problem we had was there was a smell from the main bathroom. It was solved by putting the plugs in the plug holes. We had a lovely holiday

  Thank you for your great review we are glad you were able to explore some of the things that Cornwall has to offer and you had a lovely holiday. Property Owner

  Mrs Nicola KirkAug 2022

• "The bathroom emanated a sewage smell for the duration of our visit and despite reporting this a number of times the maintenance team was unable to rectify the issue."

  This resulted in a family of 4 being relegated to a small en-suite off the main bedroom as the main bathroom was unusable

  Mrs Christina MartinAug 2022

• "Excellent standard of accommodation."

  FYI. I did point out to the hot tub man that there was a loose plank outside and also I would point out to the owners there are 3 nail heads slightly protruding outside bedroom 2/bathroom. Didn't cause a problem you just might want to be aware. If we get back to Cornwall we will be happy to holiday at these chalets again.

  That is great thank you for such an excellent review we look forward to welcoming you back again. Property Owner

  Mr Martin CreeganJul 2022

• "Beautiful property with everything we needed."

  Hot tub fantastic and very private. Most comfortable bed ever in main bedroom. Would highly recommend and will definitely be back.

  Thank you for such a great review and recommendation. Property Owner

  Mr Nick OwenJun 2022

• "Lovely place, thank you."

  Shame there wasn't the option of a thinner duvet though - the one provided was too hot for this time of year!

  Mr Clifford BrownJun 2022

• "Unfortunately we were very disappointed with this property."

  We stayed here in March and left feedback then that the property was not as shown in the photos. We consider that the items that were missing should remove it from the luxury class. When we arrived this time, on entering, the lodge immediately smelt damp. The problem was that the dishwasher was not working and had been leaking, and looking at the reviews, the previous visitors had already reported it. We called the required number to complain and it was replaced on the Saturday but the damp smell continued all week as the water had permeated into the wall and floor. This meant that when we were in the lodge we had to have the windows and doors open. We requested a change of lodge but were informed that there was no other lodge available. We were advised that we could return home and a full refund was offered, but this was not really an option as it was a four hour journey and we had a 11 month old baby with us. We had been looking forward to this break. There was also a sewage smell in the bathroom which stayed all week which we reported. Although we enjoyed our stay in Cornwall we did not enjoy our stay in the lodge. We believe that some compensation would be in order. We welcome your reply to this feedback. We have booked with Sykes cottages in the past and hope that we can do so in the future should this be resolved. You ask if we want the review published; we'll leave that decision to you.

  Mr Ian CrabbMay 2022

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