9 Faraway Fields

26 Customer Reviews

• "Overall the accommodation is lovely."

  Well kept and generally comfortable. Fabulous location and the team were friendly and helpful: The smallest improvements come with the temperatures. The radiators did not get hot and even despite someone from maintenance coming to check it was too cool in the mornings and late evenings. (Luckily the weather was mild) The hot tub was lovely, but a small net to help clean out the bits from the trees would have been a helpful addition too. Overall we would return and defiantly recommend

  Reviewed by Laura4.1★Oct 2024

• "For the first time in five years of visiting Southern Halt, we were disappointed in the level of accommodation."

  The lodge itself, looked very tired in places; curtains in the master bedroom were badly stained and mouldy across the bottom. The washer dryer wouldnt dry the towels, which in October was vital and the beer fridge appeared to not work, and no chopping boards provided in the kitchen. The outside bushes down the side of the property, outside the main bedroom window, was so over grown, it made it nearly impossible to open and ventilate the room. Also the bushes surrounding the properties driveway badly needed trimming too, as this made it very difficult to get in and out of the car without it scratching the doors. The pictures on the website desperately need up dating as they definitely do not give a true picture. And to finish it off, we had unexpected visitors walking past the property at the bottom of the garden, at the back of the property, looking into the main living area, which also gave us no privacy when using the hot tub!

  Reviewed by Stuart2.8★Oct 2024

• "We had a fabulous week here, everything was clean and comfortable and the site is very peaceful."

  Amazing countrside views from the back of the lodge and we were lucky to have such wonderful weather, several mornings we saw a fantastic sunrise while sat in bed it was just fabulous. The hot tub was lovely and a good size , just the right temperature and maintenence man came and checked it every day. The only negative I had was the utensils in the kitchen, i love cooking and the knives and scissors were blunt and the tin opener was horrendous I couldn't get it to work, other than that the accommodation was fantastic and I would definitely stay again.

  Thank you so much for your lovely feedback Deborah, I am so happy to hear that you enjoyed your stay and managed to catch a sunrise from your bed! How amazing! My apologies for the cooking utensils, I have passed your comments to our housekeeping manager, so that they can be replaced. I hope we will be able to welcome you back to stay again in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Deborah5.0★Sep 2024

• "Perfect, great location and beautiful views"

  We really appreciate your review Carley, thank you so much for your time. I am delighted that you had such a lovely stay and hope you will be back again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Carley5.0★Sep 2024

• "Had a lovely stay at 9 faraway fields for the second time."

  We love it here and has everything you need and beautiful views. The only down side this time was that there were no cushions on the outdoor seating, which there was last time. They are just like an outdoor sofa and were used to much by us last time but not at all this time, as without the cushions they’re really hard and uncomfortable. I rang reception to query this and the lady said she would send someone to check for us, and if there weren’t any, she would see if they could borrow cushions from another property for us to use. We never heard back about this, despite ringing twice.

  I am delighted to hear that you had a wonderful time during your stay at 9 Faraway Fields, thank you so much for leaving us your thoughts. I am so sorry that the cushions you requested were not dropped to you, unfortunately not all of our outdoor furniture is supplied with cushions, we had hoped to locate some for you, but sadly on this occasion were unable to. I hope despite this issue you will still come back to visit us again in the future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Hannah3.8★Jul 2024

• "Absolutely brilliant lodge."

  Wonderful location, with a magnificent view. The accommodation was clean, inviting and had everything we needed for a relaxing break.

  Thank you so much for your wonderful feedback Stephen, I am so happy to hear that you loved your stay and hope you will be back to see us again soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Stephen5.0★Apr 2024

• "Lovely property."

  Very comfortable with wonderful views over the countryside.

  I am delighted to hear that you loved your stay at 9 Faraway Fields and appreciated the wonderful vista from your lodge! Hurry back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Tim5.0★Feb 2024

• "Was rather disappointed that for a luxury lodge / resort the bins were not emptied, this led to bin bags being left about shredded by animals and rubbish laying around."

  The lodge although lovely in appearance needs a blooming good clean and freshen up, the shower room especially. Was surprised at lack / quality of items in lodge. Only 2 toilet rolls left for a 7 day stay, only one tea towel no kitchen hand towel…bath towels very thin. Just didn’t feel like quality or luxury. The hot tub was lovely though and cleaned every day. A Christmas tree was a nice touch. If they want to be considered luxury or 5 star they need to focus on the little things.

  Thank you so much for your feedback Dawn, we really do appreciate you leaving us your thoughts and we hope you had a lovely Christmas stay with us. The teams worked extremely hard on the lead up to the festive season, to try and ensure that the lodges were up to the standard we would expect, however I am sorry that on this occasion some items were missed. I will raise these issues with our housekeeping team to ensure that the lodge is thoroughly checked and deep cleaned for future guests. In regards to the lack of toilet rolls, tea towels etc; as the lodge is self catering these are extra items which we provide for the first night, along with a bathroom and kitchen pack in case they are overlooked when packing. I am truly sorry to hear about the bin stores at resort between Christmas and New Year, this is unacceptable and we will ensure this does not happen again during peak times. I hope you will be able to return in the future, to experience the improvements, which we are making every day, Sally, Guest Services, Charteroak Property Owner

  Reviewed by Dawn2.8★Dec 2023

• "We had a vert enjoyable stay with every facility we could wish for."

  The hot tub was much appreciated every day even whilst it was raining. The only thing that could be improved on would be a card on the table saying where the instructions where for all the appliances, this would save hunting through the many drawers an d cupboards after a long tiring journey. We have sung many praises already and will definitely look forward to staying again.

  Thank you so much for leaving us your wonderful feedback Paul, I am so happy to hear that you loved staying at 9 Faraway Fields. Thank you also for your suggestion of appliance instruction sheets in the lodge, I have passed your idea to the relevant team. We can't wait to welcome you back to see us very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Paul5.0★Nov 2023

• "A very comfortable, private lodge with a great view."

  Our third stay at this site. The second bedroom lacks storage space and only 2 coat hangers provided in that bedroom. The floors were all very wet when we arrived and we had to turn heating up to dry them. Kitchen very well equipped however, some of the saucepans and chopping boards really should be replaced. Hot tub was lovely and ready for us as soon as we arrived. A lovely location for exploring Looe, Padstow, Eden Project and Fowey etc.

  Thank you so much for leaving us your feedback Lisa, it is so lovely to read that this is your third stay with us and you managed to explore more of Cornwall. I am sorry to hear there were a couple of items of inventory which need to be upgraded or added, I will arrange for the extra items to be put into the lodge. We cannot wait to welcome you back again in the future. Best wishes Martha, Guest Services, Charteroak Property Owner

  Reviewed by Lisa4.1★Oct 2023

• "I honestly cannot recommend this accommodation enough!"

  It was spotless throughout, the welcome pack was lovely and EVERYTHING was thought out. There was nothing lacking. We received communication before and during our short stay including an email asking if we were having a nice stay. How lovely. Our Hot Tub was cleaned daily and we saw it emptied and refilled upon our departure. Unfortunately we only spent 2 nights and have moved on to the next part of our trip. Our next stop is nothing in comparison and the high standard set at Southern Halt has made our next stop a very disappointing one. We will definitely be back. Thank you again.

  I was delighted to read your amazing feedback Vicki! Thank you so much for leaving us your lovely thoughts and experiences of your stay at 9 Faraway Fields. I hope you will be able to stay with us for a little longer next time you visit! Hurry back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Vicki5.0★Aug 2023

• "We had a lovely stay with our two young children."

  The lodge had everything we needed and the views over the countryside were amazing. The beds and sofas were really comfortable and the decor/furniture is good quality and tasteful. It was very clean bar the odd cobweb/unwashed velux windows. The hot tub was a great addition and something we will always look for on future holidays. The site was also really well kept. The balustrade does look 'dirty' as outlined in other reviews but the windows and doors were clean so there is perhaps an issue with the glass itself. Some of the wood cladding and table top may also benefit from a wood treatment/paint but it really was not as bad as I was expecting after reading some of the reviews. One thing I would say is there is a bbq outside the bedroom door which is covered in ivy. BBQ's are not allowed on site so maybe it should be removed. Not a complaint at all as it comes with the location but I got bitten by a horsefly twice so remember your bite spray!

  Thank you so much for leaving us your feedback Aimee, I am really happy to hear that you and your lovely family had an amazing stay at 9 Faraway Fields. I appreciate you letting me know about the glass balustrades as they have recently been treated with a spray-and-leave type of cleaning solution, which we are trying for the first time. I will pass your comments on to our maintenance team, as it will definitely help them in the future. Thank you also for your thoughts on the table and cladding, which I have also passed to the relevant teams to rectify. I apologise that there was a BBQ left on the decking, this has now been removed. I am also so sorry that you had insect bites during your stay, but appreciate the advice you have left for future guests! I hope the issues you found will not prevent you from returning to visit us again soon, as we really do value our guests. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Aimee4.1★Jun 2023

• "What a difference a year makes, we booked this property last year 2022 and was so impressed we booked again this year same week for my daughters 50th birthday."

  As soon as we arrived we saw a difference the glass round the decking was absolutely filthy there was no cushions for the outside furniture, we contacted Sally and she did all she could to help so thank you to her but cushions didn’t fit furniture and glass couldn’t be cleaned because lack of equipment. What a shame!

  Thank you for leaving us your thoughts Susan, we really do appreciate you taking the time to do so. I apologise once again that I was unable to help with the glass around your decking; as I explained we are awaiting delivery of a new pressure washer and then all the glass panels will be cleaned thoroughly. I am so sorry this was not able to be done before your arrival. I have passed your comments about the cushions to the relevant person to rectify, so thank you for letting me know. I hope these issues will not deter you from returning to stay with us again, as we really do want to welcome you back. Sally, Guest Service, Charteroak Property Owner

  Reviewed by Susan3.4★May 2023

• "The gate locks just needed some attention, but it was simply lovely thanks"

  I am so happy you loved your stay Sam, despite the issue you encountered the gate locks. Please hurry back! Sally, Guest Services, Chateroak Property Owner

  Reviewed by Sam5.0★Apr 2023

• "Although the weather was absolutely atrocious, we had a wonderful relaxing stay in this beautiful lodge."

  The views are absolutely stunning and on arrival the lodge was presented well, clean and very welcoming. We have stayed at this lodge, many times and will do again. New outdoor cushions for the furniture please!!

  I am delighted to hear that you had a peaceful and relaxing stay at 9 Faraway Fields Stephen and enjoyed the facilities to the fullest. It is wonderful to hear that you are returning guests and want to come back again. I have noted your feedback about the outdoor cushions and will pass that on to the relevant team to rectify, so thank you. Hurry back to see us! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Stephen4.1★Mar 2023

• "People walking around when in hot tub most disturbing looking in window as they ..."

  People walking around when in hot tub most disturbing looking in window as they passed not acceptable out side needs looking at cushions not useable and table not to good sorry would not return here thanks Maggie

  Thank you for leaving us your feedback Maggie, we appreciate your time. I'm sorry once again for the frustrations caused by other guests and the lack of privacy you experienced during your stay. As I hope you can appreciate, this is something which is very difficult to control, however we do have several more private lodges on our resort and if you were to come back, we can ensure you were allocated one of these. I am also very sorry about the condition of the outdoor cushions, which I have passed to the relevant team to rectify. I do hope you will come back to visit us again, as we would love to have you. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Maggie3.1★Mar 2023

• "Could have been a few degrees warmer in the place in the evening"

  Thank you for leaving feedback for us, we really do appreciate your time. I am so sorry that you had issues with the heating. I'm afraid I was unaware you were finding your lodge to be too cold, otherwise I would have made sure one of our maintenance team visited to resolve the problem for you. I hope this will not stop you from coming back to stay with us again. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Neil4.7★Feb 2023

• "We loved our stay at 9 Faraway fields."

  It had everything we needed and felt very homely. It was kept very cleaned and the hot tub was amazing ! The views and privacy were also fantastic. If we had to be picky, would be to put away the outdoor furniture/ cover the BBQ so that it doesn’t get dirty and can be enjoyed when the weather is warmer. Loads of things to do around the site within an hour’s drive. Definitely recommend Golitha falls 5 mins away and a day out to St Ives just over an hour away. We will definitely be coming back.

  Thank you very much for leaving such great feedback for us, we really do appreciate it. I’m so glad you enjoyed your stay with us at 9 Faraway Fields and were able to make use of the hot tub! We are indeed very lucky to have so many beauty spots within travelling distance, so I was delighted to learn that you had been able to visit some, especially Golitha Falls, one of my favourites! I have passed on your very helpful suggestion about the covers for the furniture, so many thanks. I look forward to seeing you again very soon. Sally Guest Services, Charteroak Property Owner

  Reviewed by Rose5.0★Dec 2022

• "We have always rented cottages and this is the first time we rented a holiday home."

  So we were a little apprehensive as to what to expect. But when we arrived the first, second and last impressions were very good. This includes the home but also the area around it. The home is spotless with high standard bathrooms and very good beds. The hottub; wonderful views from it, and maintain we very good. It was checked every single day, without bothering us. Just some small points: In the living room there is only lighting from the ceiling without any options to dimm it. So the only choice is no light or very bright light. The scenery from the livingroom would be perfect would it not be for the cussions on the garden furniture. It is clear they are always exposed to any kind of weather. As others already said they need to be stored away. It really brings your experience down. The same could be said for the barbeque, you don't use it in November. it is also unprotected, so it should be stored. But at least that barbeque is not in your face. As said, these are small points and we still highly recommend this home. But please do something about the mentioned points.

  Thank you so much for your lovely feedback Jolanda, we really appreciate you taking time to leave it for us. I am very pleased to hear that you were not disappointed choosing to stay in one of our lodges instead of a cottage and that you enjoyed your time with us at 9 Faraway Fields. I am sorry to learn about the bright lighting in the living room, the garden cushions and barbeque, thank you for letting us know. I hope you will come back to visit us again soon. Sally Guest Services, Charteroak Property Owner

  Reviewed by Jolanda4.7★Nov 2022

• "We had a wonderful stay for a week in this beautiful cabin overlooking the most breathtaking views of the countryside."

  Amazing facilities throughout and only a short distance to some beautiful sites. Our favourite was Golitha Falls and Inkies BBQ shack, only 5 minutes away. Just like some other views mentioned, the patio furniture cushions could do with an outside box to be stored during the winter to stop them getting weathered. Also the tumbledryer function on the washing machine doesn’t work. Apart from those minor elements that do not really affect the stay, we had a brilliant time away and look forward to coming back again next year.

  Thank you for the feedback and delighted to hear you had a wonderful stay, we look forward to seeing you again next year Property Owner

  Reviewed by April5.0★Oct 2022

• "We have the best time here, the view from the lounge window over the fields was ..."

  We have the best time here, the view from the lounge window over the fields was really nice it was clean and tidy I will definitely be staying here again,

  Thank you for your feedback, great to hear you had the best time and we look forward to seeing you again Property Owner

  Miss Claire TylerOct 2022

• "We had a great stay here but there where a few things that could of been better for us."

  The beds were not as comfy as our last stay at number 2 Faraway Fields, and we had to wash the bedding ourselves and spray the pillows as they did not smell too fresh. Also, our hot tub was loosing water as there was an issue with it. This was not noticed by the maintenance team until the day before we where coming home and still remained unfixed throughout our stay.

  Miss Charlotte GuthrieSep 2022

• "The only thing I could say is it was quite disturbing for my elderly parents when the maintenance man came to clean the hot tub on our last full day of our stay…."

  Our dog was agitated and the hot tub was not up to temperature if we wanted to use it

  Thank you. Property Owner

  Mrs Karen ShermanSep 2022

• "Stunning place!"

  ! The lodge was beautiful and the location was amazing. So much privacy and the views are beautiful. Only downside was that the guy came really early to clean the hot tub on our last day and we were still using it. Would’ve preferred he’d waited till after check out, otherwise can’t fault it. Would 100% return here!

  Thank you for your great review we are sorry that the hot tub engineer disturbed your last morning so early, we are glad that you would return and we look forward to welcoming you back. Property Owner

  Miss Alex HookSep 2022

• "Loved the accommodation wish the outside furniture was maintained and box for cushion storage so cud keep dry and clean ."

  ..couldn't use during stay... x

  Thank you for taking the time to leave your feedback your comments have been addressed. Property Owner

  Ms Janie HickinJun 2022

• "1. Very clean, very comfortable and fantastic views - excellent 2."

  Complete lack of documentation for washing machine left us having to search the internet for a user guide so we could retrieve our washing. 3. Also no documentation for the hot tub so we were left pushing buttons to try to get it to pulse etc. This meant that by the 4th day we had a warm tub rather than a hot tub. 4. Drain for the shower was partially blocked so risked flooding the bathroom. 5. A label on the waste disposal switch would be useful. 6. Finally had a real fight to get the key box open.

  Mr Chris CornishJun 2022

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