The Knoll

34 Customer Reviews

• "We had another relaxing and enjoyable stay at The Knoll."

  Many thanks to Maggie for her kindness and thoughtfulness.

  Thank you ~ it was lovely to see you both again ~ looking forward to your next visit Property Owner

  Reviewed by Gary5.0★Sep 2024

• "A lovely character apartment in an elevated position overlooking the town and river."

  We were very comfortable during our stay. The owner, who lives below, was brilliant and went out of her way to help with any queries that arose during our holiday. We were very impressed with the extra touches provided in the apartment, certainly the best we've experienced in our many years of travel. Highly recommended!

  Thank you so much much for a lovely review ~ it was a pleasure to meet you both ~ I do hope you come again Property Owner

  Reviewed by Anthony5.0★Sep 2024

• "Lovely apartment in a beautiful location"

  Thank you ~ I am so glad you enjoyed your holiday Do come again Maggie Property Owner

  Reviewed by Paul5.0★Sep 2024

• "Such a special flat to stay for a week in."

  Lots of welcome little touches for us when we arrived (like milk, biscuits and cereals plus other bits too). Beautiful view from the balcony and the beds were very comfortable. Be warned though you need to be physically fit to get in and out of this flat especially with luggage and the walk down and back to Looe from this flat is 'challenging' for those not used to steep gradients and lots of steps. Overall and real gem and I'd love to come back. Missing it already!!

  Thank you so much for a lovely review ~ so glad you enjoyed your stay ~ look forward to seeing you again Many Thanks Maggie Property Owner

  Reviewed by Chris5.0★Aug 2024

• "The property had lovely views and was light and airy and the sunny balcony and outdoor seating area with some welcome shade were great."

  The owner who li es below was very helpful and friendly. The walk down into Looe through the picturesque narrow streets part of the experience. Would highly recommend.

  Thank you for the lovely review ~ it was a pleasure to meet you both ~ hope to see you again Many Thanks Maggie Property Owner

  Reviewed by Julie5.0★Jul 2024

• "We enjoyed another relaxing week at the Knoll."

  As usual, everything was perfectly fine for us, and we send thanks to Maggie for her kindness and attention.

  Thank you for your continued support ~ look forward to seeing you again soon Maggie Property Owner

  Reviewed by Gary5.0★Jun 2024

• "We had a fantastic stay at The Knoll in June 2024."

  The property was well maintained and the little touches that Maggie did welcoming us was very pleasing. Maggie made us feel very welcome and nothing was too much trouble for her. Although the kitchen was basic, it was well equipped and suited our needs. The views of Looe were fantastic from the balcony and parking space. Well worth the climb! Thank you Maggie for looking after us.

  Thank you John ~ I enjoyed meeting you and Lynn ~ so happy you had a good holiday ~ look forward to seeing you again Many Thanks Maggie Property Owner

  Reviewed by John5.0★Jun 2024

• "I'm very sorry to hear that you didn't enjoy your stay at my holiday apartment which I pride myself on offering a lovely holiday experience to guests."

  This is reflected in the wonderful feedback this property typically receives and the return visits of many guests . It can be seen clearly on the property images how elevated this property is, which benefits the fantastic views that guests frequently comment on. I'm sorry if this was not what you were looking for on your stay. The steeper steps lower down have gravel embedded in the surface to offer a good grip to minimize any slip risk, even in wet weather. The photographs were taken by Sykes and are very representative of the kitchen, which is a small area but offers the essentials as described on the listing. ~ as are the bedrooms and bathroom. I cleaned the property myself to the highest standard and I'm very surprised to hear you had any issues of this nature when you arrived as I had given it personal attention shortly before. Had you mentioned any of these problems at the time, either to myself - or Sykes I would have attended immediately to put things right. As you can see from the large number of feedback for this property - cleanliness is a priority and not something guests have made any complaints upon in the past ~ quite the reverse The flowers were fresh for your booking, as was the water they were in. The plug holes are treated between every booking to ensure they are clear. I would like to offer an apology as you did find the coffee sachets provided to be out of date, these have been removed and I will keep an eye on this in future to ensure this doesn't happen again ~ the tea and sugar are replenished after each visit. I'm sorry The Knoll was not the right holiday home for you, however I'm pleased it has not served to put you off visiting the very beautiful Looe in future.

  I'm very sorry to hear that you didn't enjoy your stay at my holiday apartment which I pride myself on offering a lovely holiday experience to guests. This is reflected in the wonderful feedback this property typically receives and the return visits of many guests . It can be seen clearly on the property images how elevated this property is, which benefits the fantastic views that guests frequently comment on. I'm sorry if this was not what you were looking for on your stay. The steeper steps lower down have gravel embedded in the surface to offer a good grip to minimize any slip risk, even in wet weather. The photographs were taken by Sykes and are very representative of the kitchen, which is a small area but offers the essentials as described on the listing. ~ as are the bedrooms and bathroom. I cleaned the property myself to the highest standard and I'm very surprised to hear you had any issues of this nature when you arrived as I had given it personal attention shortly before. Had you mentioned any of these problems at the time, either to myself - or Sykes I would have attended immediately to put things right. As you can see from the large number of feedback for this property - cleanliness is a priority and not something guests have made any complaints upon in the past ~ quite the reverse The flowers were fresh for your booking, as was the water they were in. The plug holes are treated between every booking to ensure they are clear. I would like to offer an apology as you did find the coffee sachets provided to be out of date, these have been removed and I will keep an eye on this in future to ensure this doesn't happen again ~ the tea and sugar are replenished after each visit. I'm sorry The Knoll was not the right holiday home for you, however I'm pleased it has not served to put you off visiting the very beautiful Looe in future. Property Owner

  Reviewed by Brent1.3★Jun 2024

• "Perfect"

  Thank you so much ~ look forward to seeing you again Maggie Property Owner

  Reviewed by Sylvia5.0★Jun 2024

• "Loved this property."

  The many lovely and thoughtful extras provided by the owner made it a 5 star plus. We loved sitting on the balcony in the evening with a glass of wine enjoying the view and at night when we parked the car the sight of the river with all the lights was breathtaking. Thank you for a wonderful holiday and we hope to return soon .

  Thank you so much for a lovely review ~ hope to see you again in the near future Many Thanks Maggie Property Owner

  Reviewed by Kathleen5.0★May 2024

• "Spotlessly clean."

  However the property seemed to be designed for good display photos leaving no room for our things. Every shelf there was had picture perfect stuff on it. Although the ‘kitchen’ was tiny it was well equipped and the only cleaning utensils I could find was a dust pan and brush but that was enough to sweep the kitchen floor with. The main issue was the heating and hot water. Although Maggie tried to stress we only have to ask to have the heating/hot water on outside her 3 hour morning and 3 hour evening regime I personally found the idea of doing that very uncomfortable. Therefore we were cold early morning and cold after 9pm, as well as having to wash in tepid water if out of the allotted timings. Overall the flat was show room quality, definitely quirky but the surroundings fairly grim and perhaps the very steep hills to walk into town should be stressed in the on line blurb.

  Thank you for taking the time to review my property. I am very sorry to hear that you were cold during your stay. With weather being so erratic it is difficult to know when to turn the heating on, which is why I ask my guests to keep me informed if the property is not warm enough. In regards to the accuracy of our listing, the steps and surrounding hills are shown clearly in the photos. The flat is fully equipped with vacuum cleaner, hand vacuum and cleaning materials should they be required, however I don’t expect my guest to clean. I wish you had contacted me or Sykes during your stay and we could have resolved these issues quickly for you. I am at a loss to understand your comment that the outlook is grim ? The views of the beautiful river and surrounding trees is greatly admired by my previous guests and loved by me. I am sorry you didn’t enjoy your stay. Property Owner

  Reviewed by Wendy3.4★Apr 2024

• "The Knoll is a beautiful, quiet, clean and well looked after accommodation with easy accessibility to Looe Town, local shops and the train station."

  We thoroughly enjoyed our stay and are very grateful to Maggie for her wonderful hospitality. We will be returning soon!

  I am so happy that you enjoyed your stay ~ I look forward to seeing you again soon when hopefully the weather is better ! Many Thanks Maggie Property Owner

  Reviewed by Bryan5.0★Mar 2024

• "Our third visit, and as usual everything was great (apart from the weather!"

  ). Thank you Maggie for your kindness and hospitality, as ever.

  Lovely to see you again ~ so happy that you continue to enjoy The Knoll ~ look forward to seeing you again in June ~ when hopefully the weather will be better ! Maggie Property Owner

  Reviewed by Gary5.0★Mar 2024

• "Despite the weather, we had another relaxing and enjoyable stay at The Knoll."

  Thanks again to Maggie for her help and kindness.

  So glad you enjoyed your return visit ~ look forward to seeing you again next year Many Thanks Maggie Property Owner

  Reviewed by Gary5.0★Nov 2023

• "The flat was ideal for Looe."

  Plenty of room in bathroom and shower, plenty of crockery etc. Off-road parking was fine, getting to and from the parking area OK most of the time. Easy access to Looe shops and restaurants although you do have to be physically fit to walk down to Looe and back up to the flat. Maggie was very helpful with her instructions

  Thank you for your feedback ~ hope to see you again Maggie Property Owner

  Reviewed by Steve4.7★Oct 2023

• "Maggie has provided us with a little gem of a holiday home."

  She has thought of everything and such a charming person too. We loved this place. Anyone who may be put off by the big hill , don’t be. I am 78 and still managed it fairly easily. Thank you Maggie

  Thank you so much ~ it was lovely meeting you ~ I am so glad you enjoyed your holiday ~ hopefully you will come back for another visit! Many Thanks Maggie Property Owner

  Reviewed by Stephen5.0★Sep 2023

• "Thanks to Maggie for making us feel very welcome, and for a wonderful stay in her little gem of an apartment."

  Thank you for such lovely comments ~ I am so glad you enjoyed your holiday ~ look forward to seeing you again Many Thanks Maggie Property Owner

  Reviewed by Gary5.0★Aug 2023

• "A lovely stay in a brilliantly equipped apartment."

  Great views of Looe and the river from the balcony and such a quiet location away from the town centre but within easy reach all the same. Maggie, the owner, was very attentive and contacted us prior to our stay with directions and a few bits of information that would be useful. She left fruit, milk, tea, coffee, sugar, and biscuits freshly for our arrival. Very highly recommended!

  Thank you so much ~ it was a pleasure meeting you ~ I hope you come again ~ I am glad in spite of the weather you enjoyed your holiday Many Thanks Maggie Property Owner

  Reviewed by Charles5.0★Jul 2023

• "We had a lovely time."

  The apartment was in walking distance to Looe. The apartment was comfortable, with everything we needed for a relaxing holiday. The owner made us very welcome, and I would heartily recommend her.

  It was lovely meeting you ~ I am sorry you had to be without Sky for a week ! nothing I could do ! however the weather made up for it ! you have explained you did not understand the rating system so it doesn't actually reflect your complete satisfaction with your holiday ! Many thanks Maggie Property Owner

  Reviewed by Sandra3.8★Jun 2023

• "A wonderful host ."

  Nothing was too much trouble. Thank you Maggie for your kindness.

  Thank you so much ~ lovely meeting you Property Owner

  Reviewed by Jay5.0★May 2023

• "Spent a week at The Knoll, wish we had booked two."

  Ideal location for access to Looe Harbour and beach and all the local shops and bars/restaurants, just bring your walking legs with you for the walk back up! Maggie is wonderful host, everything you will need is in the apartment , from a sewing kit and picnic set to beach towels and room fans plus we were left milk, cereals, biscuits, tea and coffee. Lovely views from every window, a truly stunning place to stay.

  Thank you ~ I am so glad you enjoyed your holiday ~ look forward to seeing you again Property Owner

  Reviewed by Kelvin5.0★Sep 2022

• "Absolutely beautiful view from the property, what I loved also is the owner making sure we had everything we need, she really thought of everything, from condiments, charger, towels, robes, toys plus much more, it was very appreciated and made our stay extra special."

  Definitely recommend, you won't get a better view.

  Thank you so much ~ hopefully you will come back again for a visit ~ loved meeting you and your lovely boys Maggie Property Owner

  Reviewed by Ruben5.0★Aug 2022

• "This was the best holiday me and family have actually had, What a beautiful place Looe is… Maggie had provided everything and more that you could think of to make our holiday carefree, She went above and beyond during our stay to meet our needs."

  The flat is spotlessly clean and spacious. We were all very sad to leave, Maggie is a diamond. And “The Knoll” is a credit to her. We will be definitely going back next year

  Thank you ~ come back soon Xx Property Owner

  Reviewed by Nancy5.0★Aug 2022

• "The knoll is a hidden gem that provides a very peaceful holiday surrounded by all the amenities and beautiful views and the property owner was very kind and lovely."

  Thank you ~ hope to see you again Property Owner

  Reviewed by Anthony5.0★Jul 2022

• "We had a great week at the Knoll, it was comfortable, well equipped and quirky with beautiful views down to Looe."

  The owner was friendly and welcoming and Looe and the local area were gorgeous.

  Thank you Property Owner

  Reviewed by Sue5.0★Jul 2022

• "We had a very comfortable stay."

  Everything we could possibly have wanted was provided and more. Lovely view from the balcony. Nothing was too much trouble for our host. Thank you very much.

  Thank you ~ hope to see you again Property Owner

  Reviewed by Jay5.0★Mar 2022

• "A lovely holiday flat with fabulous views."

  Maggie has thought about many little extras that many don’t, from Binoculars to enjoy the view even more to umbrella, bags for life, hard sanatiser and masks. The flat was spotlessly clean and had everything we needed to enjoy our break in Looe. Thank you Maggie.

  Thank you Property Owner

  Reviewed by Julie4.1★Sep 2021

• "The location is good though you have to enjoy climbing hills!"

  The view is lovely & the existence of a wooded hillside garden (through the green door) is a real bonus. Be aware that there is no oven &, due to its position, hot items are very tricky to get out of the microwave. Maggie is very considerate & accommodating. All in all a very successful holiday.

  Thank you Linda for your positive comments ~ it is sad to have my rating brought down when you enjoyed your holiday ~ there isn't room for an oven ~ i have put everything i could think of to make the kitchen viable! as it is a holiday flat guests are not inclined to cook in ! Property Owner

  Reviewed by Linda3.8★Sep 2021

• "This is a great little hideaway in East Cornwall."

  Great little apartment which is ideal for 2 people. Only 10 mins walk from middle of Looe but beware walk back is very steep ! We were made to feel very welcome by owner who lives very near and all things required for holiday are ready to hand ....shops nearby and apartment fittings etc. Had aweeks break and enjoyed it immensely.

  Thank you for comments. The property is suitable for 4 people and not 2 people. Property Owner

  Reviewed by Jeffrey4.7★Sep 2021

• "A lovely comfortable apartment."

  Pleasant little balcony with great views looking up the West Looe River; we saw some stunning sunsets from there. Beds were comfortable and bathroom was fine, with modern spacious shower. Some points for prospective clients to note: East Looe is a 5-10 minutes walk, but it's down a very, very steep hill with many steps. Getting back would be a real struggle for anyone who's a bit unfit or with mobility problems. But it is only £4 for a taxi and we understand there's also a bus, though rather irregular. There are also steep narrow steps down to the front door. The parking spot is OK, but a bit small/awkward if you have anything larger than a mid-sized car. The kitchen is tiny and lacks an oven. The hob is only two rings. Don't expect to be able to cook a family meal there - unless you're a real wizard.

  Many thanks for your feedback, and we are happy to hear that you enjoyed your stay at The Knoll. We appreciate your comments in relation to the kitchen, steps and car parking space at the property however each of these features are photographed to provide a full representation of this property to aid a guest's research into a property prior to their stay. We again thank you for taking the time to let us know your thoughts following your stay. Warm Regards Maggie Property Owner

  Reviewed by Rebecca3.8★Jun 2021

• "The owner was very generous and put milk in the fridge for our arrival, there were some biscuits, tea bags and coffee as well."

  This meant we didn’t need to go shopping as soon as we arrived. There were toys and books for our little boy to play with, all age appropriate. This all contributed to a very pleasant holiday.

  Thank you so much for lovely score ~ I am so glad you enjoyed your stay ~ look forward to seeing you again Maggie Property Owner

  Reviewed by Jill5.0★Jun 2021

• "Great apartment, views are amazing."

  Quality fixtures and very comfortable. The walk from the town is very steep and you need to be reasonably fit , but a taxi to the town & back was only £4 each way !! Maggie is lovely and very helpful. I’m sure we’d be back one day.

  Thank you so much for lovely score ~ look forward to you visiting again Maggie Property Owner

  Reviewed by David5.0★Jun 2021

• "Absolutely fabulous apartment !"

  The Knoll was just perfect , brilliant location , as long as you are happy with steps and hills ! A real home from home, Maggie was so welcoming - lots a little personal touches, beautiful place. Can’t wait to go back !

  Thank you for giving me a perfect score ~ it means a lot to me ~ i do hope you will come again Maggie Property Owner

  Reviewed by Christina5.0★Jun 2021

• "The steps accessing the property are indeed exremely steep."

  The property is so high up.......once a passerby alerted us to the bus service we were much more inclined to access the town....car parking was at a premium, as was expected.

  Reviewed by Alma4.7★May 2021

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