Oakwood 2 @ Pinewood Retreat

10 Customer Reviews

• "Long but needs to be said What a hidden gem!"

  There are literally no words to describe how lovely and pleasantly surprised we were with this place. Clean and maintained with updated modern decor, kitchen, and bathroom. Amazing bathtub and shower room! There was a great welcome folder with all the information you needed: local beaches, things to do, places to eat out, etc. Don't get me wrong, it wasn't the biggest of all places. As for 5 people, the seating area did get a little tight, but that did not effect our stay at all! Key fob didn't work to access swimming pool area when we first tried it on arrival, but issue was resolved by lady looking after the place. Great quiet/peaceful resort, lovely and friendly people owners on site too. Great to have an indoor swimming pool accessible for all, plus a laundry area nearby. 2 swings on site for young children to play with, small grass areas around where the kids can run around or kick a ball around without disturbing anyone. Shame we could not make use of the outside seating area as there were covers on seats that looked quite worn out and could do with little maintenance or updating and not sure but could be a wasp problem which may need to be looked at nearby. We had a lot coming through when the door was opened on our stay, but it didn't bother us too much other than scare the kids a little. Great location, in-between Lyme Regis and Seaton. So much to do and see nearby. You would need a car to make travelling easy to and from places, although local transport is available too. If all the holiday homes in Pinewood Retreat are of a similar standard, then this will definitely be our go-to place to stay with family and friends when travelling in this area, without a doubt.

  Reviewed by Bhavini5.0★Aug 2024

• "Oakwood 2. Pictures make it seem larger than it actually is so it’s a bit of a shock when you first walk in however it was lovely and clean."

  Paper blinds on all windows some of which are ripped and have been for a while according to previous reviews. Would appreciate curtains in main and twin bedroom windows to allow you to open the windows without the bugs or light getting in. Kitchen - utensils need an overhaul , would appreciate silicon spatula as metal fish slice does not get chips off tinfoil or any other food for that matter! (Previous reviews suggested similar) The bottom 2 drawers underneath the hundreds of mugs supplied also needs sorting out. Would be best to have all instruction booklets in a folder rather than in the drawer and sorted out. Lack of storage space for food in the kitchen so had to move all the crockery to the bottom shelf of the cupboard to be able to use the top shelf next to microwave to store stuff. Decking - No seat cushions could be found for the outdoor furniture despite it being in the pictures. The coverings on one of the chairs was all ripped so presume it’s been like that for a while. Living room- Sofa was comfy and found after 4 days we had headrests !! That was a pleasant surprise. Window behind sofa had the lock removed meaning it couldn’t be opened. I presume it was either broken or done like that to avoid it being hit from the outside ? Bunkbed room- Compact room with small beds , bottom bunk actually on the floor, 5 drawer chest and slim wardrobe but clock supplied kept beeping so had to take batteries out. Twin room- nicely decorated but no need for additional chair in there other than to hang things on. Slim wardrobe and 5 drawer chest supplied along with mirror Main bedroom- lack of storage. Only got 2 bedside cabinets and a 5 drawer chest. No wardrobe. Appreciate lack of room as small space. Mirror mounted on the wall either needs to be hung portrait or lower down so if sitting in bed to do hair etc you can actually see yourself otherwise everything has to be done standing up. Bathroom- lovely shower but need to supply bath mat as had to use a hand towel on the floor which isn’t ideal. Sink is way too shallow and more like trying to wash in a saucer. Heated towel rail has the main switch in master bedroom but this tripped the fuse and blew all the lights in lounge and kitchen. Reported this to Lyme Bay and the state electrician is needed so not to use the towel rail. Things missing - there are no coat hooks anywhere in the property (albeit 2 over the door hooks were provided in the main bedroom after another review suggested the same ) but you can’t shut the door with them on so they remained in the floor all the time. Would be worth putting coat hooks on the wall that forms the “hallway” which is basically the back wall of the bathroom. There is no indication of the parking space for the lodge til one of the neighbours told us. Might be worth putting a sign out like Oakwood 1 has ?? Over all it was a lovely place to stay and with a few tweaks would be even better. A bit pricey for 7 days but appreciate its peak time. We’ve stayed here before but in a different lodge so have compared it against the other place and despite our first stay only sleeping 4, it was bigger, had 2 bathrooms, lots of storage , welcome pack and was the same price. Owner just needs to ensure damaged blinds are replaced and add in coat hooks, curtains , kitchen utensils and clear out the junk drawers and you will have a lovely cosy stay. It’s the details that don’t cost much but that make all the difference to those who stay.

  Thank you for taking the time to leave a review. So glad to hear that you liked the property. We wanted to acknowledge the follow points: The blinds will be looked into and the curtains fed back to the owner for consideration. Kitchen utensils, mugs, instruction booklets will all be assessed. The chalets are compact cabins that try to cater to all needs but some people may prefer more spacious properties, this should be taken into consideration upon booking. The outside furniture covers are currently being mended but will return to the property soon, we apologise that we were not able to facilitate this for your stay. Bath matts are supplied as standard but some guests do mistake them for hand towels. Your comments will be taken on board, and we hope to see you again. The Lyme Bay Team. Property Owner

  Reviewed by Anne-marie3.4★Aug 2024

• "We absolutely loved our stay at Oakwood 2, the cabin had a really great finish and we especially liked the swimming pool."

  The only issue we found concerned the outdoor furniture, the sofa was great but the two arm chairs with covers on them had a really bad smell, we found some pretty stagnant mouldy water inside which looked like it had been there a while. It wasn’t an issue for us as we were more than comfortable on the sofa but you may want to get those cleaned.

  Reviewed by Dominic5.0★Jun 2024

• "The House was beautiful."

  We were all really comfortable there And having a dishwasher was amazing! So quiet and peaceful. The other people on the site were really friendly and the site manager was incredibly helpful and welcoming. The pool could have been cleaner, but it was very warm so we were able to stay in with the baby and little one for over an hour each time which was perfect. The whole site was clean, tidy, With beautiful flower beds and a nice little playground area. All very safe for the children. Really really enjoyed ourselves. Thank you

  Reviewed by Ceri4.7★May 2024

• "I only have good feedback for this property."

  Exactly what it said on the advertisement. Clean and comfortable. Only the furniture on the patio were not usable because of rain (understandable). And very responsive maintenance for a small maintenance job (supplying batteries for the heating thermostat) that we had. I will recommend this place to everyone. Mehrshad

  Reviewed by Mehrshad5.0★May 2024

• "As a family of 6 with two young children we really enjoyed our stay there where a few things that we thought could of been better."

  . are white covers on our bed where yellow instead of the white they should be and they did not match the pillow covers. The blind in the living from had a whole in it but did not affect the use of them. As a large family we struggled too cook meals as there was only one grill pan. apart from them small pointers the cabin was very very clean on arrival. we had a unexpected guest of a house mice one evening running threw the front room but we managed too catch and realise out side but this comes hand in hand with staying in a cabin. We really enjoyed our stay. We did accidentally break a glass but we have left replacement money next to it we are sorry. thank you for a great holiday

  Reviewed by Della4.7★Mar 2024

• "Thank you for a lovely stay, no negative feedback as such only that we were staying with 2 other families and both of those families received a welcome pack with goodies in their lodge and we didn’t which was a little deflating."

  I understand not all lodges offer them but when staying with other groups in different lodges and paying the same amount it’s a little disappointing really! Everyone loves a little pick me up on holiday!

  Reviewed by Fern4.7★Nov 2023

• "We had a fantastic stay in Oakwood 2."

  The property was generally very clean, just a few cobwebs round the main door frame and in corners but it is spider season and certainly nothing to detract from the cleanliness as a whole. Unfortunately we didn't receive a welcome pack as described in the listing. However as we had a supermarket delivery arriving shortly after check in were soon able to enjoy a cup of tea. Not a complaint by any means, but the property would benefit from a couple of additions. There were no coat hooks, so nowhere to hang damp coats after a rainy walk. The kitchen was very well kitted out, including plenty of dish and hand soap and antibac spray. A couple of smaller oven trays, potato masher and wooden or plastic/silicone spoons would be a welcome addition. It was warm and great central heating when needing a quick boost. Comfortable beds and large bathroom with a fantastic shower! The site was very quiet and the kids loved the pool. Would happily return regardless of the time of year!

  It's great to hear that you had a fantastic holiday. The owner is planning to provide some hooks and extra utensils on their next visit to the chalet. The Lyme Bay Team Property Owner

  Reviewed by John4.1★Oct 2023

• "From the details of the position of the lodge, it said we could see the sea, but you could not see the from anywhere on the site."

  Also there was no wardrobes, or hooks behind the bedroom doors. We had to live out of our suitcases in a limited space. Other than that the lodge was lovely and lovely grounds.

  We're glad that you enjoyed your holiday. Having reviewed our marketing description we could not locate a refence to the lodge having a sea view. The owner has some wardrobes for the lodge and will make them available shortly. The Lyme Bay Team Property Owner

  Reviewed by Colin4.1★Sep 2023

• "Lovely property on a nice site."

  Will recommend to others.

  Reviewed by Simon5.0★Jul 2023

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