Running Waters

51 Customer Reviews

• "Good base for family holiday."

  Owner very good with hand over and contact during stay. very clean on arrival , well set up, park fairly quite for half term.

  Reviewed by Anne5.0★Oct 2024

• "This is a lovely place to stay."

  Loads of rooms to sleep for a large family. Facilities on site are amazing and everyone is happy to help.

  Hi Andrew Thankyou for your lovely feed bad. glad you enjoyed the lodge and the facilities on site. it really is a great location. Thanks again julie and steve Property Owner

  Reviewed by Andrew5.0★Oct 2024

• "This is a very well located lodge on a good site offering additional facilities which can sometimes be hard to come by, such as gym/swimming pool, restuarant/bar, shop and games room."

  The lodge itself is a fair size and well laid out, with a very nice feature of a first floor balcony which gets a good bit of sunshine throughout the day. Three double bedrooms, so good for larger parties or if you have guests. The kitchen has all the things you need for cooking, washing and cleaning. The owners are very friendly and we received a useful whatsapp message from them before the stay with the immediate bits of information we needed. The only negative we have, and I'm guessing this applies to all of these lodges as I think it's a building issue rather than a maintenance issue is that the air in the ground floor space is quite damp and you are greeted when you first enter with a fusty smell. This then transferred itself to our clothes over the course of the stay. Clearly this single issue wasn't a massive problem for us though. We liked the lodge and the site that much that we have booked again for next April!

  Hi Paul Thankyou for your positive feedback and enjoyed your stay at running waters. As you say a great position on site close to the amenities.And great for visiting Devon and Cornwall. Sorry you thought downstairs was damp. The downstairs is all dry lined so not damp but I think as it's set in the woodland area the mornings this time of year sometimes are wet and cold and the lodges are colder downstairs because of this but soon warm up with the heating on. so glad you enjoyed and look forward to welcoming you back next April kind regards julie and steve Property Owner

  Reviewed by Paul4.7★Sep 2024

• "Upon arrival we found the property to be comfortable and clean and we were able to relax immediately."

  22 Valley Lodge being close to the centre of the site was a definite advantage as the site itself is situated in a valley and therefore has some steep inclines. The property itself was extremely well-equipped and we found we had everything we needed to make our stay a memorable one.

  Reviewed by George5.0★Sep 2024

• "Overall property was in a great location to be able to explore south Devon and North Cornwall."

  The holiday village itself is 10 minutes drive to the Devon/Cornwall border. The property itself was clean and comfortable. We did encounter an issue however after messaging the owner, she put our minds at ease and assured us that the problem would be fixed. The property has everything you need for a great stay. Will definitely go back.

  Hi Sarah Thank you for your positive feedback. As you say the lodge is in a great location for visiting Devon and Cornwall. And also the site location close to the facilities and overlooking the pond. We have sorted the issue that you brought to our attention so thank you for that. Thanks again and glad you are looking to return regards julie and steve Property Owner

  Reviewed by Sarah3.8★Aug 2024

• "The setting and location was lovely."

  The lodge could do with some investment as looking a little tired. Understand this is a holiday lodge but the table and chairs and settees and double bed were not the best. It was perfectly functionable though and did not ruin our stay. The lodge did smell damp downstairs, I believe this is to do with the area as mornings outside would be damp but if heating not turned on even for an hour to dry your bath towels etc then downstairs did not really warm through enough to dry out and I believe this also added to the dampness. Once turned on the space dried out and the smell disappeared. Might be worth noting this to potential guest to help combat this issue in the future. There was black mould on some of the windows and back of the curtains (although clean) you could see where this had been an issue. The decking outside also needed some maintenance. We had a wonderful stay and none of this effected our holiday but I think this might be helpful to future guests and the owner if not stayed at the property recently. The space and size of the property was ideal for us.

  hi Collette glad you enjoyed your stay at running waters. sorry you felt downstairs was damp. the downstairs is always colder as the sun shines through on the first floor all day. sorry you found the table old fashioned .this is a sturdy table and unfortunately we have found that some people do not treat the holiday lodge with respect and put hot pans on the table, hence the notes. we had new flooring in the hallway and this was ruined within the first week.. we love the lodge and check it weekly. as for the decking bbqs are not allowed but a guest had gone and burnt the decking boards so these had to be replaced . Thank you for your feedback regards julie and steve Property Owner

  Reviewed by Colette3.4★Aug 2024

• "Great place to stay and we met the owners Julie and steve who were lovely."

  Very peaceful and ideal for what we needed. I would recommend the accommodation and it's great for a family with plenty of space.

  Reviewed by Andy4.4★Aug 2024

• "Ideally located for visiting east Cornwall and easy to find."

  The lodge itself was very well equipped and had everything you could need. Very comfortable and clean. We were warned about the WiFi signal so used the pub if required and the actual park was well kept. We had a good outlook and the lodge was ideally placed for outdoor pool and pub.

  Reviewed by Pauline5.0★Jun 2024

• "The owners put an exceptional amount of effort into making your stay pleasant, the place was immaculate, well equipped and had really useful hand written notes on things, dog towels and bowls being provided was a really nice touch along with a welcome basket with tea and coffee."

  Reviewed by Terri5.0★May 2024

• "Excellent stay - last minute emergency booking owner very good communication and friendly and helpful."

  Reviewed by Dan4.7★Feb 2024

• "Cottage was lovely."

  No complaints. We had horrendous weather and terrible storms. Added the flood barrier to the gate weather was so bad. Could barely see the road driving on, never mind the stunning views. Also had tree blown down destroying the tennis court so unfortunately spent most of the time in the Cottage or at the pool. The site itself has lots of quite steep hills so not so easy to walk the dog especially with kids and no enclosed garden so lead walking. However, great proximity to a local pub, big tesco and feul station whilst still feeling tucked away from the world.

  Reviewed by Jayne4.1★Jan 2024

• "It was a great experience and pleasure."

  We wish to go again

  Reviewed by Bijumon5.0★Oct 2023

• "Fantastic property, very handily placed for the shop and fantastic pub/restaurant, the games room and the swimming pools, parking was easy and plentiful right outside the cottage."

  The weather turned nasty for a couple of days "Storm Babet" but the heating was so easy to use and very cosy. The only slight problem was with my wife who had difficulty accessing the en-suite shower. A hand rail would easily solve that. Otherwise 100%

  Hi Alan. Thankyou for your positive feed back and glad you enjoyed running waters. yes luckily storm babet did not cause too much damage in our area. I have purchased a grab rail to install in the ensuite room. Thanks again for your feedback Property Owner

  Reviewed by Alan4.7★Oct 2023

• "Lovely clean property."

  Ideal for the 3 of us and 1 dog. Everything you need is supplied in the cottage. All you have to do is enjoy. Honicombe area is beautiful. The Honicombe Arms is a lovely pub with great food. Only down side was Sat nav sent us to callington and down some one car lanes. Luckily we managed to speak to someone who pointed us in the right direction. Will definitely book again. Highly recommend

  Hi Michele Thankyou for your positive feedback. it is so nice to hear you enjoyed the lodge ,the area, the honicombe arms and glad you will be returning .It is so sad these days with feedback that some people always want to pick holes and not enjoy themselves so thanks again for your positive feedback Property Owner

  Reviewed by Susan5.0★Sep 2023

• "We were very happy with the stay and it was a pleasure to stay there."

  The site was easily found on our journey and was situated in a beautiful part of the countryside. If there are any constructive criticisms it's with the site and not the lodge owner. The roads were a bit under maintained and the signage to each lodge was lacking. It did take 2 trips around to find it in the end. I think that if the site were to expand facilities to include the option of holiday goers to purchase wifi in the lodges at their own expense it would make a difference as signal was spotty. Overall very happy with the booking and would definitely return.

  Hi Jamie ,Thank you for your Thank you for your Positive feedback and glad you enjoyed running waters and will hopefully return. The roads around the site should be dealt with in October. The Wi-Fi is not sustainable in the lodges as it's only a mobile signal for Wi-Fi and because of the area as you know the signal is poor . Thanks again for your feedback and glad you enjoyed your stay at Kind regards Julie and steve Property Owner

  Reviewed by Jamie4.7★Sep 2023

• "The only issue was a bed that kept falling apart, the bed slats came out overnight."

  My son ended up sleeping on the sofa for one night, so not ideal. Mentioned this to the owner who thanked me for bringing it to her attention and said that she would rectify it, but didn't apologise, which was disappointing to say the least.

  hi stevn. thank you for your positive feedback. I cannot belive I did not apologise. I sorted out the bed as soon as you left. The slat only needed popping back in. please accept my apologies for not apologising kind regards julie and steve Property Owner

  Reviewed by Steven3.4★Sep 2023

• "We enjoyed our stay and was pleased with Running Waters."

  It was nice too meet the owner and nothing was to much trouble. We would book again if we are back in the area. Thank you

  Hi Kevin it was nice to meet you too . Glad you enjoyed running waters and hope to see you again if return to the area x Property Owner

  Reviewed by Kevin3.8★Aug 2023

• "A beautiful lodge in a lovely location with everything we needed."

  A thoughtful welcome basket and even towels and a bowl for the dog. Sleeping in the cool downstairs was welcome in the heat and the bedrooms were roomy and comfortable with plenty of storage space. Lots to do in the area, we wished we could stay for longer. Thoroughly recommend and we hope to return.

  Hi Katharine Thank you for your lovely comments. Glad you enjoyed your stay and hopefully you can return again soon for longer. Kind regards Julie and steve Property Owner

  Reviewed by Katharine5.0★Jun 2023

• "Thoroughly enjoyed our stay."

  Very comfortable stay and made to feel very welcome by owners.

  Reviewed by Janette4.4★Mar 2023

• "We had a wonderful stay at Running Waters, the lodge was great and really well equipped, and clean, apart from a missing parasol on the balcony as we had very hot weather."

  I would definitely recommend staying here, we had a chilled week. honicombe manor does good food and a great Sunday carvery.

  Hi Frances Thank You for your positive feed back and really pleased you enjoyed your stay at Running Waters. I agree the Sunday carvery is one of the best we have had ourselves. we have had to replace two parasols this year that were unfortunately broken. I will look for a stronger one for next year. Thanks again Julie and steve Property Owner

  Reviewed by Frances4.7★Aug 2022

• "Spent an idyllic week at running waters."

  The lodge was extremely clean and well equipped. ideally located close to both swimming pools and the pub where all staff were extremely friendly and helpful. Look forward to returning

  Reviewed by Jane5.0★Aug 2022

• "Very enjoyable week."

  2 suggestions: 1. Better signage of villas. Couldn’t find ours initially 2. Scrap online booking for Gym and pools. Flexibility is key

  Reviewed by Simon4.7★Jul 2022

• "Had a lovely week, lovely location, clean and very accommodating."

  Site staff were friendly. Tv aerial either faulty or needing better aerial, as tv required was required when raining and signal was playing up, connector seemed loose. Beds were comfy, bedding was clean. Trees could do with lopping back a bit to protect lodges. Games room was good fun. Pool times were awkward, and no availability outside when rain forecast, even though it didn’t rain. Also, pool shut early outside when plenty of sun and light would have allowed a swim. Never got to use outside pool due to restrictions. Inner pool said to book online but we were allowed in as it was almost empty and allowed to stay over booked time slot. Would definitely stay again and recommend to friends. Welcome pack of drinks and biscuits was a nice touch! Restaurant made good food and was dog friendly which was nice to see. Meals were large! Internet was weak, being in a valley, I guess. Thanks for a nice holiday!! Went to Eden project, Rock, Fowey, Padstow, Jamaica inn, camel train, Polperro, Poole, Tavistock ( Friday market). All great places. A visitors' book would be a nice add on to the lodge.

  Hi Mike Thank You for your positive feedback and glad you had a lovely Holiday at running waters. As you said there are so many lovely places to visit. We will speak to the site management regarding the outside pool. Also thank you for letting us know about the tv aerial, we are now addressing this. Also great to hear you will be recommending Running Waters to your friends and family Thanks again Julie and steve Property Owner

  Reviewed by Mik5.0★Jun 2022

• "Really lovely property, set wonderfully amongst the trees, parking outside your door and close to the facilities of the holiday village (but no noise as this is a very relaxing and well run place)."

  Well maintained, clean, well equipped (including a washing machine) and two bathrooms being a godsend for a family of 5! Very dog ready / friendly property and the site feels very dog friendly itself (well behaved) with the bar/restaurant accepting dogs as well making the whole family welcome. Couldn’t have asked for more for a family friendly stay. This home includes pool access - we realised that some don’t so this is another big positive for this property above some others. We (the kids downstairs) did struggle a little with 3/4G connection but managed (I was happy not to be in touch regularly for a few days!). All our contact with Julie was really friendly and helpful - any questions quickly answered and really pleasant and positive. Couldn’t recommend more highly other than the fear this review may make it more difficult for us to book again!

  Hi Adam .Thank you for your positive feedback and glad you enjoyed your stay at Running Waters. It is such a lovely area and classed as AONB The 4g is getting better but Wi-Fi in the lodges will never be sustainable unless fibre is installed on site. And that will never happen. It was so nice to meet you and I am sure we will see you again next year. Kind regards Julie and steve Property Owner

  Reviewed by Adam4.7★May 2022

• "Once we had turned off the road we found the directions to the property very confusing and had to ask someone in the end."

  Once we were in we found the house to be very clean apart from a stain on the hall floor. The kitchen was amply stocked with crockery etc although a better tin opener would be good. The lounge had plenty of comfy seating with a large dining table that accommodated us easily. Luckily the balcony faced the sun for most of the day and it was lovely to relax there with a glass of wine. The TV remote didn't work properly but it wasn't a huge problem. We did find that the downstairs bedroom area was very cold and we had to put the heating on late afternoon to warm it up. The radiator in the 2nd bedroom needs bleeding I think. Upstairs was toasty warm. All in all it was well presented, clean and well equipped and we enjoyed our stay there.

  Reviewed by Julia3.4★Apr 2022

• "Stayed over Christmas and hac the best time!"

  Property was clean and very comfortable and would definately return. Site facilities were great and food at clubhouse really nice 5 star all round ☆☆☆☆☆

  Hi Emma Thank You very much for your positive comments. We are really pleased you enjoyed your stay at Running Waters and look forward to welcoming you again soon. Best wishes Julie and Steve Julie and steve Property Owner

  Reviewed by E5.0★Dec 2021

• "Running waters is basic of basic accommodation."

  Lack of kitchen ware and utilities. Could do with a lick of paint, beds uncomfortable as I had to sleep on the sofa. Should do with a general overhaul, broken latches or in 1 bedroom there wasn't one.

  Sorry running waters did not meet your expectations. Beds are a personal preference as are pillows and settees. The owners have had lots of positive feedback over a long summer. The owners are sorry the property wasn't for you. Property Owner

  Reviewed by Anthony1.6★Oct 2021

• "Overall the property was lovely however a few snags, the pillows were really hard to the extent that we had to go out and buy our own."

  The carpet gripper in the larger twin room was sticking through the carpet in the doorway and also towards the back of the stairs. My husband got pranged in both these places. You need to leave space in some the kitchen cupboards for the guests food items.

  Glad you enjoyed Running Waters, apart from a couple of snags. The lodge has new carpets throughout so will get this checked as we were unaware of this. We feel that pillows are personal preference, as are settees and mattresses, and your comments regarding kitchen cupboards have been notated. Thank you for your feedback. Property Owner

  Reviewed by Sue4.1★Oct 2021

• "Great lodge with everything provided, even towels and bowls for the dog."

  Nice location on the site with easy access to Shop, pub and pool. A great relaxing holiday, will be back in the spring. Many Thanks to Julie for a spotlessly clean and welcoming arrival.

  Reviewed by Pauline5.0★Sep 2021

• "A great, quiet location with easy access to both Devon and Cornwall."

  Plenty to do on site if you fancy the odd lazy day also.

  Reviewed by Chris5.0★Jul 2021

• "We really enjoyed the stay and the cottage was very well equipped."

  To make improvements I would suggest 2 things. Make it clear that the nearest village is not within walking distance and you need a car. The accommodation really needs WiFi. We had to go to reception to use it which was a challenge for my husbands work, our 2 teenagers and looking anything up like things to do. Otherwise a lovely accommodation and site.

  Glad you had a lovely holiday and loved the lodge. Regarding the Wi-Fi as our details advise." WiFi available in restaurant and pool area - If you are looking for super fast broadband this may not be the area you are looking for .The 4g coverage is better than the 0.8 speed offered from the mobile broadband supplier But if you are looking for a relaxing holiday in an area of outstanding natural beauty, ideal for exploring Devon and Cornwall With on-site indoor and outdoor swimming pool and a pub that offers excellent food then this is the holiday for you. Property Owner

  Reviewed by David & Anne3.4★Jul 2021

• "Really good location in the woodland valley and a cracking spacious lodge, ideal for a family holiday ."

  Would definitely stay here again.

  Reviewed by Daniel5.0★Jul 2021

• "Many thanks to Julie and Steve for a lovely stay."

  It was a pleasant relaxing environment, very quiet spot amongst the trees and immaculately presented. All the facilities that you may need were provided, the owners sent a text to ask if we were ok and if there was anything else we needed. If I had to think of a negative; not a fault of the owners, but a shame that the site facilities were limited due to Covid. Obviously quite understandable

  Reviewed by Steven4.7★Jul 2021

• "Internet is a problem , although we aware it was not available in the accommodation it was still patchy by the offices."

  The site is looking tired, but is still calm and pleasant

  Reviewed by Elena4.4★Jun 2021

• "We all really enjoyed our stay here."

  The lodge was very clean and comfortable. However, the tv really does need a booster aerial as some evenings the reception was virtually non-existent - continually breaking up and losing both sound and vision. It's a pity, as this was the only negative, although wi-fi would have been appreciated.

  We are glad you enjoyed your stay at Running Waters. I believe you had stormy weather during your holiday and this had affected the TV signal. This has now been sorted so thank you for letting us know. Also, as explained in the property description, this is an area of outstanding natural beauty and the WiFi is not sustainable as only a mobile WiFi signal, which has been down for last 3 weeks. The 4G is often more reliable. Thank you again for your positive feedback. Property Owner

  Reviewed by Melvin4.1★May 2021

• "This was our second time staying at running waters,thank you julie and Steve for our thoughtful card,wine and scones,all went down a treat."

  I will definitely book again,it is a home from home,everything you needed was there,both my grandchildren (2 &6) loved it,even with covid restrictions we all had a fantastic time,we ended up with the pool to ourselves,pub was clean,friendly and food was lovely. Running waters is a lovely quiet family home,clean and close to everything on the grounds

  Reviewed by Tracey5.0★May 2021

• "Lovely clean holiday home finished to a high standard."

  The holiday park had some good facilities and the staff were helpful and friendly.

  Reviewed by Mark5.0★Apr 2021

• "The cottage was very spacious plenty of room to sleep six people."

  It was clean on arrival with a welcome gift left in the kitchen. The holiday park was very central to the places we wanted to visit on our trip. We would definitely look at going back.

  Reviewed by Natalie5.0★Oct 2020

• "Site itself nice, really friendly staff, and great to have a pub and swimming pool on site."

  Food at pub was good too. Pool area clean. Sadly the games room was shut due to Covid, and most of the local attractions also (spent a fair few hours following brown tourist signs to find them not open). The accommodation itself was tired and could have done with a deep clean (found crumbs on the dining chairs), and the main bathroom smelt really damp. The beds were surprisingly comfy, despite feeling the springs (could have done with a mattress topper, but miles better than a sweaty, saggy foam mattress), but the bottom of the beds were a bit grubby. We do normally go for no-pets allowed accommodation for this reason. Would have been nice to have WiFi as phone signal really poor.

  Thank you for taking the time to leave feedback. We are very surprised to hear your comments on the cleaning of the lodge. You only have to look at the previous feedback and We have excellent reports on how clean the lodge is. Also when we text you to see if everything thing was ok. You replied lovely thanks. We are still in talks with the mobile Wi-Fi company trying to get a sustainable speed. Because of the location this is proving very difficult and often the 4g signal is better than the mobile wifi. Sorry the lodge did not meet your expectations. Property Owner

  Reviewed by Jen3.4★Oct 2020

• "Wonderful week in a lovely, spacious and immaculate lodge, even the welcome pack was perfect."

  Reviewed by Colin5.0★Sep 2020

• "Great accommodation with everything you need."

  Swimming pools where a bonus and onsite staff fab. Nothing was too much trouble. Fabulous stay.

  Reviewed by Hannah5.0★Jul 2020

• "Extremely clean."

  Good location to other Cornish places. Double bed could do with a matress topper as it was a bit hard. The other beds were very comfortable. Right next to the swimming pool and pub. Thank you for a lovely stay.

  Reviewed by Nicholas4.4★Jul 2020

• "The cottage was very nice."

  Although it looks small from the outside it's deceptively large inside. A good sized living and dining room, a well equipped kitchen and 3 very good sized bedrooms make this a very comfortable place to stay. We thought the inclusion of a vacuum cleaner, iron and ironing board, travel cot and sun lounger makes the house feel homely. The facilities on site were excellent, the park is clean and tidy and everyone we met were friendly, and is ideally situated with Plymouth 20 mins away and tavistock and Launceston close by too. I think the only thing that would have made our holiday perfect is if we had WiFi in the cottage. This would be especially helpful for booking attractions online as the 4G signal was poor at best.

  Thank you for your positive feedback . We are talks at the moment with the Broadband supplier but because of the rural location the broadband is not sustainable and speed is so slow. The 4g signal is often more reliable that the broadband. We are glad you enjoyed your holiday at Running Waters and loved the lodge and location. Property Owner

  Reviewed by Glencora4.7★Sep 2019

• "Running waters lodge was clean,well equiped and good value for money."

  Just one small addition would make a lot of difference..... the lighting in the double bedroom (main room) was harsh and not cosy. It would benefit greatly by a couple of bedside lamps. I did transfer the one in the living area and it made it much more comfortable.I did return it to the living area on our day of departure! The maintenance of the whole site could do with a tidy as the grass was long and bits of rubbish around and weeds in the front pebbles.The property next door is empty and scruffy which doesn't help! In summary,a few minor adjustments would make it even better than it was. We had a wonderful holiday in beautiful weather and enjoyed our stay there.Thank you.

  Reviewed by Joyce4.4★Sep 2019

• "Great lodge with everything you need."

  Reviewed by Colin5.0★Sep 2019

• "The lodge was lovely and we had a lovely time there, and saw a lot of the area which is very beautiful , the lodge had everything you could need and was very well equipped."

  Also very clean however a damp smell downstairs which we did not let mar our time there.

  Reviewed by Kim5.0★Aug 2019

• "The lodge was very clean,all you need, a real home from home."

  Beautiful scenery,very quiet,had a lovely relaxing time,family time. The little touches,the welcome basket my husband and family enjoyed and my sons dog loved her treats,we had the pleasure of meeting the owners,a very lovely,friendly and very helpful couple,thank you Julie and steve,we are hoping to book again for next year

  Reviewed by Tracey5.0★Aug 2019

• "Running Waters was an amazing holiday."

  The lodge has everything you need. A home from home. All the appliances you need. The washing machine was great as I was able to wash the clothes we'd worn before I went back. Constant hot water. Beautiful scenery, set just infront of a pretty stream that my children loved. Comfy beds and cosy rooms. With soft pillows and fresh bedding. I spoke to owners before we left and via text on our return and they are helpful and friendly. 100% returning next year. Did not want to come home

  Reviewed by laurenjayne5.0★Jun 2019

• "Great place to stay, central location."

  It’s at the top of the sight so views are really good Nice walks into neighbouring villages Lodge is well equipped.

  Reviewed by Julie5.0★Jun 2019

• "Apart from the poor quality of the shower, everything was excellent."

  Location is excellent and we were very comfortable. I would not recommend the chalet for anyone with balance problems or poor mobility as the path to the lodge would be difficult to negotiate

  We value your feed back and have now replaced the shower and this runs perfectly. We are confused with the suitability of the path comment as the path runs on the flat. We can only assume you took the short cut down the bank. We are glad you enjoyed your stay at Running Waters and Hope to see you again Regards Julie and Steve. Property Owner

  Reviewed by Diane4.7★Dec 2018

• "Really lovely cottage and very well kitted out, brilliant location with lots to do with small children."

  The only thing I would like to recommend would be a stairgate at the top of the stairs as they open into the living space upstairs (it could be fastened back against the wall when not needed) as we have a small crawling baby who had to be watched constantly because of the open stairs and we ended up wedging a chair across the top! Otherwise we had a lovely time, thank you.

  Hi, glad you enjoyed your stay at running waters. We value your feedback and have now installed a retractable stair gate for the little ones safety. We hope to see you again at running waters. Property Owner

  Reviewed by Claire5.0★Sep 2018

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