Cindy's Retreat

38 Customer Reviews

• "Cindys retreat is in an excellent location that offers a wide range of space and accommodation."

  Unfortunately the property is in need of some upgrades and maintenance. The Kitchen floor doesn’t appear to have been cleaned and washed properly in a very long time. The bath has many chips and damage to the interior surface. The general maintenance of the property is lacking and tired. Finally the television is of a poor quality with a sub standard picture and sound. I’ve personally thrown better sets away. It’s a shame that a with a little more attention to detail, the owners could make this property far more appealing.

  Reviewed by Jane2.8★Sep 2024

• "Before the holiday, Sykes requested info about beds and I could not find anywhere on the Sykes email of how to make that request."

  I finally contacted coast and country for help and discovered that they were still the local agent. Our family have booked this property over many years and we love it. We lacked wine glasses which you promptly provided. You also asked your handyman to try and free the windows, especially the kitchen window. This was unsuccessful and he was going to report back to coast and country as they needed further attention. Otherwise terrific stay.

  Reviewed by Mary Ann4.7★Jul 2024

• "Thank you for a fabulous stay."

  The house is in a fantastic location, only a few minutes walk to the beach. We were there on the hottest day of the year so far so was a bit worried to read windows did not open. However found this was not true, you just had to use key to unlock them. Simple. Well equipped kitchen, lovely quality beds and linen. Overall great experience. Will be back.

  Reviewed by Sandra5.0★Jun 2024

• "Firstly the positives: Large house with a good modern kitchen and lounge, comfortable beds, pleasant outside seating area with a short walk to the beach and the Cove."

  The negatives: We were told by Sykes the door and window issues mentioned in other reviews had been resolved but they had not - the majority of windows could not open (in fact we reported a broken handle when we arrived) and most doors did not shut properly. If these issues were remedied the property would I'm sure get better reviews.

  Reviewed by David3.1★May 2024

• "Wonderful property, very spacious and perfect location."

  Would highly recommend. Only down side is the beds are a little uncomfortable and creaky.

  Reviewed by Steve4.7★Oct 2023

• "Lovely holiday at hope cove due to the fantastic week weather wise, but after 25 years of different cottages in the village cindys retreat was first one that disappointed us , the general condition of the property regarding maintenence which has previously been mentioned in the reviews clearly hasnt been addressed, on the whole the cottage looks lovely and clean on arrival , & is very spacious for a couple of families , Not one of the upstairs bedroom or bathroom doors close at all ."

  . Leaves no privacy for a sharing families & a wandering toddler in the house , The only one that does catch the latch, the twin room on the back , you can't open because it catches in the wooden floor so have to lift it to open it .. There is not 1 set of windows that opens properly.. some not at all , so frustrating if you want a little window open in the heat , not sure if this meets the fire regulations with both the windows and doors .. The toilet upstairs doesn’t flush properly, and half a plug in the bath , (that has been mentioned before ) toys , fluff, tissues and sweet wrappers left under beds and furniture ,clearly not moved to clean , the hoover I couldn't use because it it blew out a smell . The hirer is responsible for keeping and leaving the property in a clean and tidy condition , shame it wasn't found that way on our arrival , Cindys is a very sub standard property considering the price we have paid comparing to other properties you have & other letting agency's we have used in the past . However we did make the most of the space in the house, the location parkjng and the beautiful weather , it could be a lovely stay if maintained a bit better .

  Reviewed by Rosemary2.8★Sep 2023

• "Thank you for a pleasant stay at Cindy's Retreat."

  The property was tidy but not clean on arrival and the dirty laundry of the previous tenants was waiting for us. We were able to spend a few hours cleaning to mitigate. The beds are small and would beneift from a refresh. Many of the windows are dirty, rusty and do not open. It would be helpful to have a large casserole dish to enable a meal for eight. We would not stay again because of the now obstructued view from the new build in front, we knew that when we arrived though. Overall we very much enjoyed staying in Hope Cove and in the Cottage, thank you.

  Reviewed by John2.5★Jul 2023

• "This property is in serious need of renovation."

  Paint peeling on walls (one patch in kitchen preparation area), housekeeping (socks found in drawer and food in freezer) and the general worn condition of furniture and equipment all make for a very sub standard property. A very disappointing experience.

  Reviewed by Helen1.3★Jan 2023

• "Great location and instructions."

  Couldn't fault property

  Reviewed by Anthony5.0★Dec 2022

• "Lovely house everything well thought of."

  Perfect location close to the sea and a few restaurants to choose from. Had a really lovely family holiday staying in Cindy's retreat.

  Reviewed by Helen5.0★Nov 2022

• "Could not use bath no plug"

  Reviewed by Carol4.1★Sep 2022

• "The house is lovely and was the perfect location."

  Extremely spacious with a lovely family kitchen where we spent a lot of our time. We would definitely book again to visit perhaps for a longer period of time Per the accuracy of the listing: - It stated Sky TV was available which did not exist. There is an old Sky box but it does not have an active connection. - The high chair was very dirty and therefore we did not use it. - The cot was not a cot but rather a travel cot. At first I couldn’t find it and had to look in all the cupboards for it. Assembling it was tricky as 2 bars did not want to click into place and it was also very stained. The mattress included was not suitable for sleeping on and I had to pad it with towels.

  Reviewed by Carla3.1★Sep 2022

• "All great, but family bathroom lock needs mending."

  Reviewed by Esther5.0★Aug 2022

• "Warm and comfy house, ideal for a break."

  Kitchen perhaps a little lacking in terms of cooking equipment – no teapot for instance! Had a lovely time, no complaints!

  Reviewed by Adam4.1★Feb 2022

• "This property has the perfect location close to all amenities good facilities ..."

  This property has the perfect location close to all amenities good facilities and even set close to the main road and close to traffic no noise was noticed inside the house

  Reviewed by Terence3.8★Oct 2021

• "This is our second time staying at Cindy’s Retreat."

  It is a really easy and house to use and the layout is great. The one downside I would say is that the beds are incredibly uncomfortable, mattresses are hard and pillows are very soft with hardly any stuffing. The rest of the house though is fabulous and we will be back.

  Reviewed by Lucy4.1★Sep 2021

• "Beds in rear room very uncomfortable."

  Toilet door had no lock. No BBQ, or dishwasher tablets or spare refuse bags .Paintwork generally very shabby and leaking tap in kitchen. Kitchen, lounge and upstairs toilet very good but rest needs upgrading. Great location and could be very nice with some quality upgrading. Not value for money as it is.

  Reviewed by Kevin3.1★Aug 2021

• "The house was great and the location."

  It was perfect for a family holiday. It was lovely and clean and had everything you needed.

  Reviewed by Jane5.0★Jul 2021

• "I appreciate we visited just after Covid restrictions and cleaning surfaces has intensified but basic areas like floors and furniture had been done in a hurry thus not as well as we would have expected."

  The previous tenant must have had a dog.

  Reviewed by Steven4.4★May 2021

• "Spent five days at Cindy’s Retreat with our son &grandchildren to celebrate my wife’s big birthday(60"

  Reviewed by Anthony and Debbie5.0★Oct 2020

• "Lovely property and great location."

  2 minute walk to centre of village. Showers were great. Beds a bit small for our 6ft 3 guest but we coped. The small issue on arrival was dealt with swiftly and efficiently. Very happy

  Reviewed by Catherine5.0★Sep 2020

• "Perfect location."

  Some rooms / decor needs looking at as ceilings stains in living room. Very well equipped house. Will definitely be back

  Reviewed by Paul3.8★Sep 2020

• "Lovely house plenty of room for all of us and superb location closer to the beach than I thought it would be."

  Fenced garden ideal for our little dog. This is the second property we have rented from you and will definitely do again and recommend.

  Reviewed by Caroline5.0★Sep 2020

• "All good except I prefer the scheme of booking the following year that Coast and Country provided."

  On completing holiday each year, we had the next two weeks when we could reserve that same property for the next year. In October we could confirm and pay deposit. The present system is not explained, so we have missed booking properties for the next year. Our family has booked up to seven houses in Hope Cove same week each year so very disappointing. Housekeeping and maintenance from Salcombe coast and country office brilliant.

  Reviewed by Mary Ann5.0★Jul 2020

• "Beautiful house which met our needs exceedingly well."

  We wanted a quiet break away for my 85 year old father, having recently lost my mother. Even though there was some building work going on next door, we were not inconvenienced and the builders were extremely considerate, with any noise being minimal - very friendly bunch who Dad enjoyed the odd chat with. Although we didn’t cook much, we found the kitchen to be extremely well equipped and very warm (as was the whole house) for sitting, completing jigsaw puzzles! Very comfortable accommodation throughout. The house is 2 minutes from the beach, pub, shop etc. and there are sea views from the lounge and en-suite bedroom. Thank you for a lovely break. Would love to come back.

  Reviewed by Janet5.0★Oct 2019

• "The new fittings in the kitchen are very much welcome."

  The old cooker wasa complete pain, so much so we debated whether to have it again, and the fridge freezer was way too small. All ok now! We are booking it again next year but the price is at the ceiling of what we feel reasonable. Hope this is helpful. David Richards

  Reviewed by D4.1★Jul 2019

• "Had a lovely week at Cindy's retreat fab house in amazing position."

  Thank you

  Reviewed by Deborah4.7★Apr 2019

• "The house overall was a bit old and tired, particularly the kitchen could do with a make over."

  A bbq would have been nice in the garden too

  Thank you very much for your valuable feedback in respect of your recent stay at Cindy's Retreat in Hope Cove. Your comments have been forwarded to the owners for their attention and we can confirm that the property will be receive some TLC in readiness for the Spring season! We do hope you had a lovely time exploring this beautiful area and look forward to welcoming you back again. Property Owner

  Mrs Jill HewingsAug 2018

• "Lovely big property."

  Very comfortable kitchen and living room.

  Thanks for your great feedback regarding Cindy's Retreat in Hope Cove.  We were delighted to hear you enjoyed your stay in this lovely property, especially the very comfortable kitchen and living room.    We do hope you choose to stay with us again soon.   Property Owner

  May 2018

• "Good"

  Many thanks for your feedback in respect of Cindy's Retreat.  We do hope you had an enjoyable stay in Hope Cove and look forward to welcoming you back in the future. Property Owner

  Mrs Dawn TrowbridgeJan 2018

• "Lovely place perfect for us and two generations of same family (now three separate families)."

  Clean linen and spacious. Plenty of hot water. Fridge and freezer very iced up so not working as best they could. Ideally positioned. Could not get washing machine to tumbel dry which was a problem. Would definitely return ideal for Hope Cove.

  Thank you for your kind review of Cindy’s Retreat- it sounds like the property served as the perfect base for you and your family. We appreciate your feedback regarding the washing machine and have passed this onto our Property Services team to investigate during the next changeover. We hope you choose to visit Hope Cove again in the near future.
  Property Owner

  Mrs L CartwrightSep 2017

• "Good"

  Aug 2016

• "We absolutely loved the location of Cindy's Retreat."

  It could not have been better for us. I thought the cottage was perfect for what we needed and would book it again. It was clean and well equipped. The only negative I sadly do have to say, is that the Master Bedroom is described as having a King-size bed. This was an important deciding factor to us in the choice of cottage. However, it is not king-size, it is a double. It is the same as the bedroom opposite the master bedroom. Fortunately, in a way, my husband could only stay the first 3 nights and so I had the bed to myself for the final 4 nights. Having said that, we still loved it there and were all pleased and had a great holiday in Devon for the week.

  BRENDAJun 2016

• "Would have benefitted from supplying towels at the property."

  The rest was fantastic

  Many thanks for your kind review of Cindy's Retreat in Hope Cove.  We were delighted to hear that you had an enjoyable stay.  Thank you for your feedback in respect of provision of towels at the property, we have passed on your comments to the owners.  Looking forward to welcoming you back to Hope Cove in the very near future. 
  Property Owner

  M. CookMay 2016

• "Cindy's Retreat is in a great location - just a short walk from a beautiful, family-friendly, beach."

  The property is spacious, but we found it rather "tired": several doors would not close properly; a garden gate was lying on the ground; a wash basin would not hold water because the plunger was faulty; a handle was missing from one window and couldn't be closed; a bedside light fitting was loose and potentially dangerous. We had to search for information about appliances etc, which we eventually found, spread between 3 folders. It would have been nice to have had a "welcome pack" - we had to go shopping for basics such as salt and pepper. For the money, we were also surprised we had to supply our own towels.

  Mr S HuntAug 2015

• "The house was well equipped but we were very disappointed to have no t."

  V. reception, although they had a very decrepit satellite dish and wifi was almost non existent, other than that it was good.

  Many thanks for your kind review in respect of your recent stay at Cindy's Retreat in Hope Cove. We were grateful for your feedback in respect of the property and pleased to hear that Cindy's Retreat was well equipped. However, we were disappointed to hear that you did not have any TV reception and limited WIFI connection. These issues will be investigated as soon as possible as no previous comments of this nature have been received. Thank you for bringing this to our attention. We do hope you had an enjoyable time in Hope Cove and choose to stay with us again. Property Owner

  Jun 2015

• "Good"

  Thank you for your positive review regarding our agency in respect of your recent stay at Cindy's Retreat in Hope Cove. We were delighted to receive your kind comments and look forward to welcoming you back to the South Hams next year. The Team at Coast & Country Cottages Property Owner

  Apr 2015

• "This property is not being maintained."

  It is clean and spacious but two years running had to de frost freezer and fridge on arrival. Mattresses on bunk beds worn out. Garden overgrown and unkempt. Gates outside have fallen off. Hose area a mess of water.but property spacious and in good location

  Aug 2014

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