Grand View

29 Customer Reviews

• "The only things that had been made ready for our arrival were."

  Clean towels, bedding and bins changed. The floors, windows, bathroom & kitchen were filthy. Tumbleweeds of hair on the carpets. Microwave splattered with food. Out of date food in kitchen cupboard. Washing machine black inside drawer & drum. Kettle full of lime scale. Several "tide marks" around the inside of the bath. Black gunk in and under the shower screen rubber strip & in the basin overflow. Filthy toothbrush holder. Photographs were sent to your company. After we had been ignored for days. To be told that lime scale doesn't happen in Devon & to be offered a new kettle was offensive. Completely unacceptable to be offered £50 off a next holiday if we booked again with your company when we had to deal with this.

  Reviewed by Mark2.8★Sep 2024

• "With wall to wall sunshine Grand View was vertically grand!"

  Thankyou for lovely stay. Only edition to the flat would of been a few door stops.

  Reviewed by Louise3.8★Jul 2024

• "Immaculately clean, cosy and well kept apartment, which was a pleasure to stay in."

  The beds were comfortable, shower was great and we loved the views from the living room. It was a very convenient location, with a short stroll to the pub, beach and costal path. Thank you

  Reviewed by Nadia5.0★Oct 2023

• "Exactly what we wanted."

  Lovely apartment in a great location.

  Reviewed by Jon5.0★Jul 2023

• "Really fantastic place, my 3rd time staying here."

  Good location, close to the beach, parking as well, and bathroom recently refurbished.

  Reviewed by Vikram5.0★May 2023

• "A lovely warm bungalow."

  Great views from the balcony for our morning coffee/evening GnT ! Clean and inviting on arrival, lots of information on the local area (and an ordinance survey map which we always love as walkers!) Kitchen facilities were great too - pans that were actually non- stick and sharp cutting knives … Comfy beds too A great property to be recommended. Thanks for a lovely break.

  Reviewed by Nicola5.0★Oct 2022

• "Lovely flat fantastic view ."

  Loved the balcony it was lovely looking at the view and watching the birds . Comfortable beds . Dodgy fridge but that’s fine it’s a holiday let .

  Thank you Sheila, so pleased you had a lovely time - you certainly lucked out with the weather! We have a replacement fridge door shelf arriving this week . Property Owner

  Reviewed by Sheila4.7★Jul 2022

• "Firstly the listing was very inaccurate."

  The reference to “Blue Bay Apartments” should be removed as the building did not display this and this name only appeared on the dustbin! Spent 15+ mins looking for the place. The listed DVD/CD/radio were non existent. We were denied access to the promised terrace and BBQ but the lower garden was available. The hob needs upgrading and the fridge badly needs to be replaced as it is falling apart. The carpet in the living area was heavily stained and a mat placed inside the balcony door had a large tear. I caught my foot in this and was catapulted across the room. The whole apartment needs decluttering. As in all old buildings soundproofing is non existent. On a positive note the beds were very comfortable and clean, the balcony a real bonus and the location excellent. I do not recommend this apartment.

  Thank you very much for the feedback. Your points are noted on the decluttering/fridge/hob will be checked on the next inspection. The terrace for Grand View is located between the parking space and the door to the apartment and cartches the morning and evening sun (the one in front of the ground floor apartment is for Quay Sands apartment only) and the bbq is in the storage by the door. There is a sign for Grand View on the parking space and the apartment. The TV has radio/cd playing capacity but this could be made clearer. The sitting room carpet was replaced the week after your visit. Property Owner

  Reviewed by Olive2.2★Jun 2022

• "Great 2 bed accommodation."

  Has all the facility required. Parking for one vehicle is a bonus as well!

  Thank you Vikram. Glad you had an enjoyable stay and we look forward to welcoming you back. Property Owner

  Reviewed by Vikram4.4★May 2022

• "Grand View is a very well equipped apartment in a super location."

  The views from the lounge are exceptional - especially down to the sea from the balcony. Good kitchen, comfortable beds and excellent shower with plenty of hot water. A grab rail in the bath might be a useful addition. The bath room door latch needs some attention as the only way to keep the door closed was to use the small bolt - a very minor niggle tbh. We had a fabulous week - the easy access to the SW Coastal path is a real bonus. We will certainly be booking Grand View again.

  Thank you for the feedback Colin. Point noted on the bathroom door - we will take a look at that. The SW Coastal path is stunning in either direction and one we recommend. We look forward to your return! Property Owner

  Reviewed by Colin5.0★May 2022

• "Excellent apartment with lovely view."

  Comfy bed and sofa. Will visit again.

  Reviewed by Julian4.7★Apr 2022

• "The apartment was super clean and very comfortable."

  It was well equipped and the shower was nice and powerful. The catch on the twin bedroom door was a bit weak and the door rattled with the windows open. That is the only thing that I noticed, it did not spoil the stay and we had a fabulous time in Hope Cove. Thank you

  Reviewed by Tracy4.4★Mar 2022

• "We reported on our first day the badly stained carpet in the living area and the fact that we could only open 2 of the fanlights and none of the other windows apart from the sliding patio doors on the balcony."

  We find it highly unlikely that these matters have not been reported before. We have said to others who have asked about our holiday that the apartment was "OK". It was rather tired looking apart from the settee and chair in the living area.The kitchen was well equipped. It would have been difficult to store anything in the wardrobes as they were full of cleaning items and the water tank/heater. Where we would have put cases if there had been 4 of us I don't know.

  Many thanks for your feedback, although we were concerned to read that the property was not satisfactorily presented prior to your arrival. Please accept our apologies for any inconvenience this may have caused. We are grateful for the comment in respect of the overall appearance of the property and have passed on your feedback to the owners who are looking to address the matters you have raised. We do hope that you had an enjoyable holiday in spite of the issues raised and look forward to welcoming you back to Hope Cove in the not too distant future. Property Owner

  Reviewed by Lynda2.8★Sep 2021

• "Really nice accommodation, great location, with parking and only 5 minutes to the beach!"

  Great view from the balcony to enjoy the morning coffee.

  Reviewed by Vikram5.0★May 2021

• "Lovely views clean apartment."

  Comfy beds. Everything you needed. Only couple of bad parts Twin room window rattled all might when windy. Vacuum bag needs replacing as it smells. No good for anyone with mobility problems as steep stairs from car park. Also steep to access to cove.

  Reviewed by Yvonne4.1★May 2021

• "As warned by other hirers the double bed was most uncomfortable as was the sofa."

  Needs an update. Too much stuff in the cupboards for four people, packed food left behind and the wardrobes difficult to use due to untidy storage of cleaning equipment and materials. Shaving light and bathroom extractor not working. Location and view from balcony superb.

  Thank you for taking the time to leave your feedback, we are very disappointed to hear that you had a few issues upon your arrival at Grand View, we were unaware of any of these during your stay otherwise these could have been rectified by our Maintenance team. I can confirm the owner has a new sofa and mattresses on order which will be arriving in time for this season and the problems with the bathroom have been fixed. We hope to welcome you back in the future. Property Owner

  Reviewed by Colin3.8★Oct 2020

• "We were generally pleased with the accommodation."

  It suited us for a short stay. The flat was very clean, tidy and the kitchen was well equipped. Plenty of utensils and crockery. Bedding and towels were nice but the double bed was uncomfortable. The sofa is probably nearing the end of its life too. Upon arrival we found the fridge had been switched off and the freezer section had defrosted which then had to be cleaned out. We found the kitchen heater and bathroom mirror light do not work. Also the bathroom extractor comes on but does not open to allow steam out.

  Many thanks for taking the time to leave your feedback. We are thrilled to hear that you enjoyed your stay at Grand View. We can only apologise that you arrived to the fridge being off, we have made the cleaner aware who will make sure this does not happen again. Also, thank you for making us aware of the other matters, we can now look in to getting these fixed. We hope we can welcome you back to Hope Cove again soon. Property Owner

  Reviewed by Rachel3.8★Oct 2020

• "The apartment is really nice , the front door & window sills were in need of a good clean , especially when they had five hours !"

  Inside was fine . The living area is so bright , with the patio doors going out to the balcony , fantastic views over Hope Cove . The only negative was the settee definitely needs replacing , so lumpy & uncomfortable . Would happily return to Grand View .

  Many thanks for your review of Grand View in Hope Cove, we are delighted that you enjoyed your holiday and the views! I can confirm that the owner has replaced the sofa and this will be arriving in time for this season. We do hope that we are able to welcome you back to the area very soon. Property Owner

  Reviewed by Julia4.4★Sep 2020

• "Having stayed in this particular property for 4 consecutive years this was our worst experience."

  We expected the property to be very clean, given Covid and the extra time needed for arrival. The property had been cleaned superficially but when using the kitchen equipment the cupboards, drawers and contents were dirty which is unacceptable.. The furniture and decoration of the property are grubby and tired and need to be updated given the level of weekly rental. The light above the sink did not work along with some other items. Consequently we will not be staying at that property again but will return to Hope Cove next year and rent a more acceptable property.

  We and the Owner were most concerned to read that you were unhappy with the presentation of Grand View on arrival. We, at the local office are always on hand to rectify any issues, and it is disappointing that you didn't contact us during your stay as we most certainly would have been able to arrange our housekeeping and maintenance team to address the points you have made. Once again we do apologise that the property was not presented satisfactorily on arrival, but hope that despite this you had another enjoyable week in Hope Cove. Property Owner

  Reviewed by Susan1.6★Sep 2020

• "Very pleasant apartment."

  well equipped. only two minor issues. arrived to get in at 5 and (after a horrible drive) we really wanted showers but there was no hot water. The boost button didn't seem to do anything. did heat up that evening once the economy 7 kicked in. hardest sofa in existence. appears to be stuffed with rocks. but had a great week and will be using you again.

  Reviewed by Richard4.4★Jul 2020

• "This is our 8th year of staying in Grand View and we are very happy with it."

  If we could say one thing that would be a big improvement would be the replacement of the heavy glass table and heavy steel chairs. They are cumbersome and take up too much room. Something more simple and a smaller table would make a big difference. Otherwise we love everything about the property and will be booking it again.

  Reviewed by Patrick5.0★Aug 2019

• "The apartment was very well positioned for the beach with a view of the sea."

  It was well equipped and comfortable, meeting our needs. We were very happy there and didn’t want to leave!

  Reviewed by Jane5.0★Jul 2019

• "Great accommodation."

  Perfectly situated for a short walk into the cove but also for drives and walks around the area. Clean and comfortable and everything you require for a home away from home. Small local shop closes quite early so ensure you pick up basics on way if arriving later.

  Thank you for your lovely review. We too think Grand View is a great base for exploring all that the South Hams has to offer. We hope to see you again soon! Property Owner

  Reviewed by Jacqui5.0★Jun 2019

• "Our 4th year in this property and it suits us perfectly."

  We will book again for next year.

  Many thanks for taking the time to leave such a complimentary review of Grand View in Hope Cove. It sounds as though this property suits you perfectly! Your kind words regarding the high standard of service provided to you by Coast and Country Cottages were much appreciated. We look forward to welcoming you back again next year.
  Property Owner

  PTSep 2016

• "A few minor issues, overall a very comfortable property, and enjoyable stay."

  Jul 2016

• "Property excellent."

  Well fitted out.

  Thank you for your review in respect of our agency and your chosen holiday property, Grand View in Hope Cove. We really appreciate your comments. We look forward to welcoming you back to the area very soon.
  Property Owner

  NEILJun 2016

• "As above. Lovely view from balcony and comfortable lounge."

  Thank you for your positive review regarding your stay at Grand View in Hope Cove. We were grateful for your feedback which we will pass onto the owner. It was pleasing that you enjoyed your stay and were able to appreciate the beautiful views from the balcony. We hope to welcome you back to the South Hams in the near future. Property Owner

  Mr B AllenOct 2015

• "Excellent flat in a good position."

  We had good warm weather but it meant the duvets were too high a tog. Minor quibble, would stop there again no problem.

  Many thanks for your kind review in respect of your stay at Grandview in Hope Cove. We were grateful for your comments regarding the duvets which have been noted and pleased to read that you would stay at the property again. Property Owner

  Aug 2015

• "Well provided for."

  Economy7 heating means hot morning, closed windows for a reasonable temperature evenings. Small living space means would be OK for a couple to stay indoors when weather is bad, but could be claustrophobic for bigger family. Lots of facilities, washing machine, dishwasher, iron, beach toys, dvds, etc. Great!

  Thank you for your positive review regarding your recent stay in Grandview in Hope Cove. We were grateful for your valuable feedback in respect of the heating and size of the property and have taken on board your comments. We shall speak to the owners as soon as possible regarding the signage. We look forward to welcoming you back to the Hope Cove area very soon. Property Owner

  Jun 2015

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