Westward

38 Customer Reviews

• "What a position!"

  The most fabulous views unequalled I’d say from anywhere else in Hope Cove. We have been coming to Hope Cove for many many years and this holiday was right up there with one of the best.it helped that we had wall to wall sunshine of course. The view of the sunset each evening from the balcony were stunning and were a definite highlight. The house itself….positives were the position, big garden and it was as clean as it could be in the circumstances. But it really has seen better days and I look forward to seeing it once refurbished if the owners continue to rent. We were a family of 7 and we ended up all having to use one shower as the shower in the small en-suite was just a trickle. The windows in the bedrooms don’t open and there were only tiny windows to allow fresh air in. It was hot! We lost hot water half way through our holiday but used the immersion heater so managed. It was mainly the home comforts that were missing, decent bathroom facilities. But we appreciated the coffee machine and the speaker in the sunroom. We’d definitely come back once refurbished. It’s a beautiful house that just needs some tlc at the moment.

  Reviewed by Sue3.8★Jul 2024

• "This house is in such a great location on the cliff top on the edge of lovely Hope Cove near Salcombe and immediately on the coast path."

  The house is extremely convenient, has panoramic sea views and is very private. The house was very clean and clearly well cared for. We loved staying there, thank you.

  Reviewed by Marina5.0★Sep 2023

• "Outside lights not working, which were vital for packing and unpacking on arrival and loading up to go home, as there were lots of dark steps."

  A couple of torches were kindly provided. The hob was very tricky to cook on without burning everything. The boiler went off after a couple of days, so had no hot water until we saw the note about using the immersion. A plumber came out the next afternoon. The location and views were fabulous and the owners had left just about everything we could ever need for the week. Very comfortable beds. Lots of lovely patio chairs, picnic benches & bbq etc. Unfortunately, the weather was not kind so we didnt get to use the garden much. Loved the little sun room. Great for watching the stormy weather and to take in the view and sunsets. We would definitely stay again.

  Reviewed by Liz4.4★Jul 2023

• "Our family of seven had a great time here."

  Very spacious property with a large, wraparound, well kept garden & plenty of parking at the rear of the house. Having read reviews beforehand I wasn't sure what to expect so went with an open mind. However, I wasn't disappointed at all! The house has a lovely homely feel, is very clean & better than shown in the photos. All beds were extremely comfortable - forgot to look what make of mattresses they were as need to get one for home - please let me know! Sea views from the front & sides are amazing. The walk to the sandy beaches, shops & pubs are only a few minutes away.

  Reviewed by Lisa4.7★Jul 2023

• "We had a fabulous stay at Westward - a stunning location, and a clean and comfortable property."

  Really enjoyed exploring the South West Coastal Path which is accessed via the garden gate. Our dog loved the large garden. Beautiful views of the coastline from the property - we hope to return soon!

  Reviewed by Anita5.0★Jul 2023

• "On arrival it looks dated and in need of some TLC but we soon fell in love with it!"

  Huge space inside and out, the views are awesome. Towels provided added bonus as website stated they weren’t. Very well equipped kitchen and lots of parking.I stayed in the new lanterns apartments last month 2 doors down and as much as it was great to have the mod cons it had no character or privacy. We loved the balcony and being able to play music without worrying we’re bothering anyone else. Awesome house, I pray developers don’t knock it down and turn it into apartments! Highly recommend, hope to return soon.

  Thanks for your comments. See below regarding the tiredness of Westward and plans for the future. It won't be spoilt by developers ! Property Owner

  Reviewed by Joy-ann4.7★May 2023

• "Really disappointed by the tired condition of the property, several of the double glazed windows had blown."

  The sun room windows had no keys to open, which made it stuffy, musty and hot, but the door opened to the balcony. The garden furniture consisted of random chairs and a table that had seen better days. There was a fault with the patio door, which was rectified the next day by a man to check it out and found it had just come off its runner. The living room floor wooden tiles are a trip hazard, with many of them lifted and coming away. The main bedroom, the mattress was completely gone, as was the strange sprung divan below it. To be honest the whole bed needs replacing. There were items left by previous guests, presciption meds in kitchen cupboard, food in feezer. There is a massive open crack in the outside wall under the balcony above the kitchen window facing the sea. Overall fabulous views, lovely walks, fantastic restaurant The Lobster Pod Bistro. It was just unfortunately let down by a lack of maintenance and lack of attention when cleaning Photos can be provided if required

  Thank you for your comments, and I apologise for the shortcomings. We do acknowledge that the property is a little tired and in need of refurbishment. We do plan to replace the building, subject to planning permission and if this is not possible we will refurbish extensively. We will let all previous bookers know about our plans in the autumn. In the meantime we have held down the price we charge. We will look at the double glazed windows which you have reported as blown and see what we can do. The keys to the balcony should have been left in the key box by the back door. This should have been checked by the caretakers before they left the property ready for you. Sorry. You are right, the garden furniture should be sufficient, and the caretaker has added some additional furniture. We have arranged for the plastic chairs to be removed; they were always there as extras which are easily carried around the garden. There was clearly a problem with the sliding door to the garden which was rectified the next day by a man to check it out and found it had just come off its runner. Unfortunately some guests are too rough with the door which was installed quite recently. "The living room floor wooden tiles are a trip hazard, with many of them lifted and coming away". Sorry we will do what we can with these. "The main bedroom mattress was completely gone, as was the strange sprung divan below it. To be honest the whole bed needs replacing". This was something of a surprise to us, but nevertheless we have ordered a replacement. A comfortable bed is essential. "There were items left by previous guests, prescription meds in kitchen cupboard, food in freezer". This is a basic oversight. I think the caretakers must have been in too much of a hurry that day. Sorry. We will try to ensure that this doesn't happen again. "There is a massive open crack in the outside wall under the balcony above the kitchen window facing the sea". Thank you. We hadn't seen this; its in quite an inaccessible place. We will get that looked at. Property Owner

  Reviewed by Peter2.5★May 2023

• "This is a lovely spacious house, a bit dated but comfortable."

  The views are spectacular especially during a stormy day. Beds are comfortable but could do with being a bit bigger and downstairs shower is far too small. Excellent location, plenty of parking. The only downside is that there is no recycling collection, we are asked to take it to the church in Marlborough? There is a rubbish collection but why no recycling? We had a lovely holiday though, would recommend it.

  Reviewed by Wendy3.8★Sep 2022

• "Loved our stay in Westward, the location is the best in Hope Cove, and although the house while looking a little dated, was a gem with its sculptured flowing gardens that were enclosed by walls, and fully gated allowing pets and children to play safely, while not spoiling the view The house was spotlessly clean, and everything worked!"

  Plenty of hot water, and enough items in the kitchen to allow you to cook properly. Would I stay here again, yes, in a heartbeat! Only one very, very small niggle, we found the ironing board, but no iron!

  Reviewed by Laurence4.7★Sep 2022

• "We grew to really love this house."

  It did on first look seem a little dated but it had lots of room for our two families to spread out. The balcony was wonderful with sea views. We sat there for coffee and also to watch the great sunsets. The sun room gave a quiet place to relax. The property was spotlessly clean. We unfortunately understand this wonderful house is to be demolished! Such a shame.

  Reviewed by Glenys4.7★Aug 2022

• "Whilst this is an older style property and somewhat old fashioned, it was very clean, comfortable and functional ."

  The location and views are amazing, such a lovely place to spend time with my family. I would definitely recommend this property. Thankyou.

  Reviewed by Stephanie5.0★Jun 2022

• "One of the other reviews says that the site is up for redevelopment and many of the other reviews comment on the tiredness of the property."

  It definitely feels that this property is just being left or having the minimum done to it to keep it ticking over and bringing in income until that happens. It's pretty tired, loose door knobs, carpet stains poor outdoor furniture to enjoy the outdoor space. It looks as though some picnic benches have been dropped there after a previous comment about outdoor furniture. Some decent chairs with backs wouldn't go a miss. There were four plastic ones with backs but this property is for seven. Extra cutlery would also be useful. I understand not wanting to do too much to a property if you are going to knock it down and redevelop but you could charge a fairer price for it or at the very least provide bath and hand towels, for the bathrooms and toilets and a hairdryer, tea towels in the kitchen and aforementioned garden chairs. Showers are fairly snug size wise. We stayed in a similar property last year and everything was provided, smart and working well and there was a welcome hamper on arrival providing milk, tea, scones, and jam, which just felt like the owner was taking a more thoughtful approach to the property they were renting out. It's a fantastic location, next to the coastal path with great views of the coast and great sunsets. Its lovely and close to the beach too. We loved the sunroom on the side of the house and often found ourselves making use of that room first and last thing most days. We also enjoyed having the space of the house and garden to spread out in. It had been left very clean by the C&C cleaners. We weren't at all bothered by the building work two properties down, it looks as though the worst of that is done and we were warned well ahead of the holiday that the approach road would be closed while we were there, so it didn't cause any problems. The main/older part of the house could be really lovely, and I really hope if it is to be completely redeveloped, its done sympathetically and thoughtfully in keeping with the village and location. Hope Cove is a lovely place to stay I would recommend it.

  Reviewed by Helen3.4★May 2022

• "A stunning location, an iconic house and a shame it is to be knocked down and replaced by a new build."

  The decoration and facilities are tired in places but the cottage is still comfortable, spacious and well equiped. Surprised towels were not provided as most holidlay lets provide them. Downside was the radiators in the two bathrooms were not working which was a problem with the weather so cold. The main bathroom had nowhere to dry towels. The caretaker came promptly but was unabe to solve the problem. A real irritation was the large building site next door but one - starting at 7am, often muliple diggers in the access road and many trades vans parked making access to drive difficult at times and lots of mud. However - we would visit again - and if you like properties with character book soon before it is knocked down.

  Reviewed by Carol3.1★Mar 2022

• "This was our second stay at Westward - a property in a brilliant location with terrific views."

  The property is great for a family self catering stay - with a well equipped kitchen and comfortable living spaces. It was great to see that the areas we had fed back to Coast and Country on had been updated and improved since our previous stay. For example, the rear patio doors (which are now a great feature), and the TV, dining area flooring, and outside spaces. We noticed that the balcony hand rail is on the wobbly side and probably needs a look at the ensure it is still secure if someone were to lean on it with their full weight. All in all we had a lovely time at Westward, and Coast and Country have been responsive and proactive during the booking process and stay.

  Reviewed by Michael5.0★Aug 2021

• "We had a great time at Westward, can see why people keep coming back."

  The views of the sea made the holiday even more relaxing. You’re just a short drive or if your very fit could walk to High Hope where you can take your dog on the beach. The garden is very secure, this is always a worry for us, but you don’t have to worry. Only negative is that the house needs more outside furniture. If you have 6 adults, you want to sit together. Also you can’t enjoy those fantastic views. It was so lovely and peaceful. The staff of the sister company of Sykes was great when we had a minor issue. Came out twice and we’re very friendly and helpful. Shame about Sykes staff when we rang late on arrival and the telly wasn’t working, told play charades, doesn’t help when you’ve been driving for 7 hours due to terrible traffic. I would definitely recommend Westward House, yes needs a bit of TLC, but it’s a lovely big house, with a beautiful garden and views to die for.

  Reviewed by Michelle4.7★Sep 2020

• "Check out time was confusing."

  Sykes had sent an amendment stating a check out time of 1000. However a COVID checking out sheet at the property stated 0900. The back door (sitting room > sea facing garden) was very difficult to lock which meant we had to leave it unlocked a few times when we went out. This was obviously not ideal.

  Reviewed by Gordon4.7★Aug 2020

• "This property is obviously in a great location and is a decent size for a large family (like ours) and so we had an enjoyable holiday experience."

  We found the kitchen to be well equipped and the laundry space useful. We enjoyed sitting out on the balcony in the evenings and watching the sunset. As has been noted by other visitors, the property really needs a wave of investment in updating and replacing/repairing some of the elements in order to maintain the justification for the high price. These areas include: the rear patio doors (which are virtually broken through rust and very difficult to lock), the lounge furnishings, the outdoors environment (e.g. flower pots with weeds in by front door, and ugly / broken hot tub thing). Please note we could not locate the small key for the windows in the sun room.

  Reviewed by Michael3.8★Aug 2020

• "This is our third visit to the property which is in an unenviable location which is why we come back."

  We do however feel that at north of £2k a week that some updating is needed to bring the property into the 2020's !...Furniture is tired not particularly comfortable and eg living room does not have seating capacity for the properrty fro 7 people. Outdoor furniture is very poor indeed. Three outdoor chairs (two cushions) really is not acceptable for a property at this price level given its a holiday let !. Best regards Julian

  Reviewed by Julian4.1★Jul 2020

• "The house is in a spectacular location with sea views from many rooms."

  It was very spacious and had a welcoming feel. We loved having the beautiful coastal path on our doorstep. The Village Inn at Thurlestone, a 15 mins walk served wonderful meals. This was a real find. Some housekeeping issues: finding the secure key box was difficult despite the description in the arrival notes, the light above the en-suite basin upstairs was broken and there was no hairdryer in the house. I checked every drawer. This was disappointing as 2 of us had thick long hair and it was very wet and cold during our stay.

  Reviewed by Therese4.1★Nov 2019

• "Excellent holiday, very good accomodation"

  Thank you for your lovely review.   It is fantastic to hear that Westward suited you so well - it sounded like the perfect base for you all to enjoy a wonderful time in Hope Cove!   We hope to welcome you back to this beautiful area again.
  Property Owner

  Oct 2017

• "We have been to Westward 5 times which is aroomy property"

  We were delighted to hear that you had an enjoyable stay at Westward. It is always great to hear from returning customers and we were so pleased to hear that the property continues to satisfy your expectations. We hope to welcome you back to Hope Cove again soon.  
  Property Owner

  Mr I NealeAug 2017

• "Love this property, few tiny niggles to keep it off perfect, but v close."

  Now take our own pegs and rubber bath mat. Disappointed we were unable to use the front door as we have in the past, as one of our party is disabled, and this did make things a little more difficult, but the views nearly make up for it all.

  Many thanks for your feedback in respect of Westward in Hope Cove.   We can quite see why you love this property - with its spectacular panoramic views across to Bolt Tail, Burgh Island and beyond, it really is a very special location.    We were so sorry to hear that you were unable to use the front door - the lock mechanism was found to be faulty and has now been repaired. Please accept our apologies for any inconvenience caused.  We will also  make arrangements to purchase some pegs and a rubber bath mat.   Thank you for your continued loyal custom; we look forward to welcoming you back to Westward in the very near future. Property Owner

  Jun 2017

• "The accommodation worked really well for us - a family of 5 plus 2 grandparents and a dog."

  Everyone loved the spaced as aspect from the house, as well as the local beaches, walks, golf, places to see, etc.

  Thank you so much for your positive feedback in regards to your stay at Westward in Hope Cove. It is lovely to hear that you had such a wonderful family holiday. It sounds as though you enjoyed all of the local attractions, Hope Cove is well located to access local beaches, golf courses and to explore the beautiful South West Coast path. Your review of the service provided by Coast and Country Cottages is particularly appreciated and we look forward to welcoming you back again soon.
  Property Owner

  Sep 2016

• "Great location, would be good if windows at front opened."

  Would also be good if list of utilities/equipment was supplied with booking details. We did ask for list of equipment and there wasn't one so we brought out own cafetiere, didn't realise there was a microwave etc. and the house was better equipped than we realised

  Thank you for your valuable feedback in respect of Westward in Hope Cove.  We do not provide an itemised list of everything in the property but were pleased to hear that you found the house was better equipped than you had first thought!    It was pleasing to hear that you liked the great location of the property, overlooking the beautiful coastline and out to sea and we very much hope you choose to visit the South Hams again.    
  Property Owner

  Aug 2016

• "Westward is a very nice property which we have stayed at on four occasions."

  It provides us with the accommodation we require and is situated in a very desirable position. There are two points of constructive criticism I would make. Firstly, on our recent stay we experienced a strong smell of toxic fumes which we initially thought came from the boiler which I would categorise as ancient, but when an engineered attended the property discovered that the fumes were issuing from the AGA cooker, which he corrected. However, his comment was that both the boiler and the AGA were past their sell-by date and with that opinion I whole heartedly agree. Secondly, the en-suite shower desperately needs a shelf on which to put such things as soap, shampoo etc.

  Ian NealeJul 2016

• "Love this situation, was not happy that the windows in the twin room could not be used which made the hot nights uncomfortable, and great there are washing facilities, though pegs would be good."

  Just a few tweeks, (spare bin bags and an anti slip mat for the bath) and this place would be perfect. Hope to be back next year.

  Jul 2016

• "The property is now a little tired & not good value: No dishwasher or washing machine tabs or extra bin bags ."

  Faulty window catch & keys that don't fit any windows. En-suite mirror-light not changed from one year to next! Drains overflowing & needed to be cleared. Kitchen equipment - oven tins & trays have not been replaced over the years & cutlery is a mix of replacements, some cheap & poor quality! Most holiday cottages now supply towels & for the rental charged make it poor value.

  I am very grateful to you for your comments following your recent holiday but disappointed that the accommodation did not meet your expectations on this occasion.  
  We will review the equipment levels and maintenance matters at the property as soon as possible and report back to the owners and caretaker at the earliest opportunity.  I would hope that most/all of the matters will, therefore, be dealt with very quickly.
  We will also pass on your feedback in respect of towels and encourage the owners to consider this option going forward.
  If you would like to discuss any points in more detail please do not hesitate to contact me directly at any time.
  Regards
  Andrew Jones DIRECTOR  Property Owner

  Dave BJul 2016

• "The property is in a fantastic location and mostly very comfortable."

  The property is in desperate need of maintenance. We had problems with Windows in the Kitchen, sun room and two single bed bedroom where none of these could be opened. The bedroom window was the biggest problem with 2 adults in a small room and no ventilation overnight made sleeping conditions very hot and uncomfortable. The patio doors from the lounge were also very difficult to close and lock. The family bathroom caused the external drainage to overflow on to the yard area on use. To finish on a high note the garden is fantastic as it very large and with the drive gates closed our dog could run around the garden safely she was disappointed to return to her usual average sized garden at home. The views from the property are outstandingly beautiful. I wish this was mine to own as it has so much potential

  Jun 2016

• "We, and our German Shepherds, fell in love with Westward some years ago."

  It offered all the facilities that both man and beast could ever hope for and made each holiday pleasurable and memorable. With deep regret we shall have now accept that those days are over - but never to be forgotten.

  Thank you so much for your lovely review of both our service and your chosen holiday property, Westward in Hope Cove. We were sorry to hear that this will be your last stay, but pleased that you have many unforgettable memories of this beautiful part of South Devon. Your loyal custom has been greatly appreciated over the years and we wish you (and your canine companions) all the very best for the future. Property Owner

  Oct 2015

• "Amazing views, comfortable property, been going to this location for over 45 years, this is the best place we have ever stayed in."

  Only could have been improved with a bath anti slip mat, and hand rails on stairs. Balcony and look out was spectacular, love the picture on the wall here....where can we get one? Hoping to go here again next year, (family circumstances permitting). Thank you SO much.. would be happy for this to be published on website, but not location, as we try to keep this glorious secret to a select few.

  Many thanks for your kind review in respect of your chosen holiday property, Westward. We were delighted that you loved the property, particularly the balcony and spectacular views. Your feedback is greatly appreciated. We are now able to advise that an anti slip bath mat is provided at the property and we shall also speak with the owner regarding the handrail on the stairs. We shall pass on your comments regarding the picture on the wall to the owners - thank you! Looking forward to welcoming you back to this area of outstanding natural beauty very soon - your secret is safe with us! Property Owner

  Jul 2015

• "We were disappointed that we were told the hot tub was not available as this was one of the attractions and no price compensation was offered."

  Overall we liked the house a lot and enjoyed our stay.

  Jun 2015

• "A very nice property that we have used 3 times."

  However, I did leave a number of comments in the visitors book, some which have been mentioned by others, which I feel have allowed the property to fall below standard expected considering the amount we paid.

  Aug 2014

• "Excellent"

  Jul 2014

• "Exellent property as always but for price would expect more than: one dustbin bag, one dishwasher tab & no clothes washer tabs."

  On the other hand the hats & wine are a nice touch but negated by the above.

  Jul 2014

• "Suits our needs in every way except the stairs which my wife had a problem with."

  We knew this from our Christmas stay but managed to arrange her daily use quite satisfactorily. (I am still quite numble on my feet and my wife hopes to have a knee replacement at the end of July. Fingers crossed.) We hope to be back at Westward - our two dogs love it.

  May 2014

• "Good"

  Apr 2014

• "All the properties we have rented have been of high quality."

  Apr 2014

• "We have only rated this as good as it was let down by the tenants that were in before us and had left plates that hadn't been washed and put back in the cupboards Still with food stuck to them , just scraped off and not even rinsed !"

  Not a nice find when celebrating a 40th birthday !! The property is fabulous and we have stayed 3 times previous , but was slightly sullied this time !

  Apr 2014

• There are no reviews featuring this term Show all reviews