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"Fabulous property, had everything we needed and we loved the hot tub and were so impressed that this was cleaned and checked twice everyday."
The team were really friendly and helpful. The only slight negative was the sofa, we spent most nights in and it wasn't that comfy but it's such a small thing and did not take away from a wonderful stay. Thank you all so much.
Reviewed by Justine4.7★Oct 2024
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"Everything was fabulous staff were friendly and helpful, surroundings beautiful, if I was to comment it would be that as it's dog friendly it would be ideal that the fencing was more enclosed as I had to keep my dog on a lead to go to toilet, that is my only negative comment."
Thankyou for a fantastic stay.
Reviewed by Lyn5.0★Sep 2024
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"The property was well maintained and had everything you would want."
It was very clean, and they checked the hot tub twice a day, it was a great tub everything working and spotless.
Reviewed by Brenda5.0★Jul 2024
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"We had a super week in Walnut Cottage."
It is rare to find somewhere so peaceful and with such high standards. The hot tub was serviced twice a day and the site & property were wonderful! Thank you to Lloyd, Lynn and the team.
Reviewed by Wendy4.7★Jul 2024
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"Enjoyed our stay, everything was as described, very clean, comfortable beds, everything worked, loved the under floor heating in the bathroom."
Staff were very friendly and sociable.
Suggestions for improvement: lights needed above bathroom cabinet and bedroom mirrors, towel rail next to bathroom sink, full length mirror in one of the bedrooms.
Only negative was the rat/mouse trap next to the decking and behind the hot tub; potential danger to our inquisitive dog.
Pleased to hear you enjoyed your stay and the facilities. Thank you for your suggestions for improvement and will see if we can implement any. Our ground keeper has now removed the vermin trap. Hopefully see you again soon.
Property Owner
Reviewed by Martin5.0★Jun 2024
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"All very lovely indeed it was our 2nd stay a better bed in the double would ..."
All very lovely indeed it was our 2nd stay a better bed in the double would complete the picture for me apart from that perfect
Great holiday really lovely many thanks
Pleased to welcome you back again . We are planning to upgrade the bed to a king size. Regards Lloyd
Property Owner
Reviewed by Stephen4.7★Jun 2024
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"We found the cottage to be very clean and tidy with Good facilities."
The double bed we found to be rather small.
The hot tub was good to try out but the paving and surroundings were dirty.
Location of the cottage is good for exploring the Somerset coast.
Overall we enjoyed our stay at Walnut cottage.
Thank you for your feedback , we are pleased that you enjoyed your stay. The double bed is standard size double however we are in the process of upgrading our double beds to king size and should be completed soon. Thank you for bringing the outside area’s to our attention and this has now been pressure washed.
Hopefully you will return in the future.
Regards Lloyd
Property Owner
Reviewed by Peter4.7★Apr 2024
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"Walnut Cottage was everything we expected and more."
The views were spectacular and the whole surroundings were very well maintained and we loved it that much we would recommend and go again. This property is a credit to the owners.
Reviewed by Paul5.0★Sep 2023
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"Great property location to get out and explore both ends of the coast."
A nice mix of old barn style fixtures and gadgets (Netflix and internet) and hot tub is a great bonus at the end of the day. Main bed for be a bit too soft otherwise a great find.
Reviewed by Darren4.4★Aug 2023
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"Lovely little Cottage,
Quiet, private and very peaceful,
We would happily go and stay there again."
Reviewed by Chris5.0★Jul 2023
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"2nd visit to this cottage and both visits were excellent, site is wonderful, cottage is brilliant and the hot tub is a bonus, will certainly be coming back."
Reviewed by Chris5.0★Jun 2023
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"Had a lovely relaxing week in a lovely setting."
Staff were friendly, the jacuzzi was wonderful and lovely and clean. The cottage was very clean and adequate as we were out most days. The garden area was nice and had both shade and sun.
Reviewed by Lynette Eileen4.7★May 2023
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"Very nice cottage in a lovely setting."
Loved the wildlife. Location was good for us. Well maintained , very private perfect for us.
Reviewed by Vicky5.0★Apr 2023
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"Walnut cottage can be summed up in one word."
Perfect.
We had a great time and wish we had booked 2 weeks instead of one.
The whole idea of Mum and myself was to have a peaceful and relaxing week after what has been a very stressful year for us. Peace and relaxation was exactly what we got.
We can't wait to come back.
Reviewed by Susan5.0★Jul 2022
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"Lovely property in quiet setting, we had a very nice relaxing week"
Reviewed by Carolyn5.0★May 2022
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"The cottage was suberb, lovely and clean and within easy reach of fantastic beaches."
My only criticism as such, is that as it was dog friendly, that the gardens be enclosed . This wasn’t a big problem by any means but more if a preference on our part as it is easier just to let the dogs out rather than having to put them on a lead.
Reviewed by Karen4.7★Apr 2022
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"Lovely property, great hot tub!"
The location is really convenient and the cottage has all the facilities you need. Great staff on-site and I would highly recommend booking here!
Reviewed by Stephanie5.0★Nov 2021
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"We loved our stay and enjoyed the location."
The cottage was as described in the advert. A minor point with the oven, there didn’t seem to be a way of telling it was up to temperature.
Reviewed by Hayley4.1★Oct 2021
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"We think that the proximity of the nearest pub should be more accurate in the description as it is more than a mile."
Thank you for taking the time to let us know, We have now updated the details to show the shop being 2 miles from the property and the pub being just 1.5 miles away for you to enjoy during your stay with us!
Thanks again and we hope to see you soon.
Property Owner
Reviewed by Gillian4.7★Sep 2021
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"How likely are you to recommend us?"
- 7 out of 10
How would you rate your stay? - 4 out of 5
Facilities - 4 out of 4
Accuracy of the listing - 4 out of 4
Comfort - 4 out of 4
Reviewed by Helen5.0★May 2021
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"Water pressure was none existent so having a shower was nearly impossible, the water pressure good for 90/120 seconds then turned to a dribble."
Not the end of the world but after a 10 mile hike it’s good to have a refreshing shower.
The owners were very polite but stayed in the background,
We turned up early and the cottage was clean and empty so we went in, the owner did turn up an hour later and we were unpacked and settled and to their credit didn’t make an issue about it, which meant a lot as it was raining heavily and to have had to sit in the car for two hours wouldn’t have been great.
Thank you for your feedback. We work hard to provide an excellent guest experience for our Customers. The feedback that we receive is always very positive. There are no issues with the water pressure at Walnut Cottage and this is the same as any other property. We are always on hand to help Customers with an issues if they are reported to us during their stay. We understand that you arrived early for your stay, this was before we had been in to make the final checks of the cottage after it was thoroughly cleaned. We will always be as flexible as we can to accommodate Customers. We hope you enjoyed your stay and look forward to welcoming you back to us again in the future.
Property Owner
Reviewed by David3.1★Oct 2020
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"Advertised as being within a mile of a pub but in reality the cottage is nowhere near either of the two local pubs and certainly not walking distance especially after dark."
Please change the description to be more accurate.
Reviewed by Tom4.4★Oct 2020
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"The cottage was in an excellent location for sightseeing in Somerset and beyond."
Plenty of good pubs locally to eat out. Hot tub was a real hit.
Reviewed by Robert4.4★Aug 2020
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"Perfect location."
Lovely and cosy cottage, has absolutely everything you could need. Exceptionally clean. Lovely family holiday in a quiet and private setting.
Reviewed by Anna5.0★Aug 2020
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"Beautiful site and lovely cottage no complaints at all and would definitely recommend"
Reviewed by Zoe5.0★Feb 2020
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"I think you delivered everything you stated."
Modern comfy furnishings.
Reviewed by Toni4.7★Dec 2019
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"Had a week away at the end of November to spend some time walking along the coast and exploring Exmoor."
The location of the site was ideal for this being a short drive from Dunster and the coast. Accommodation was excellent as it was warm and comfortable with everything we needed. The site was lovely and quiet. The hot tub was ideal for relaxing after many hours of walking and it was checked and maintained each day by Dan or by Louis the site owner. We had a really pleasant and relaxing stay.
Reviewed by Keith4.7★Nov 2019
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"The site was lovely and clean."
All cottages were sited to be very private. Cottage was exceptionally clean with lovely facilities. The hot tub was a bonus. It was cleaned every morning. It would be nice if the garden was fenced so you could let your dog out whilst you sat in the sun.
Reviewed by Jennifer5.0★Sep 2019
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"Walnut Cottage is delightful, we have been 6 times we love it so much, very dog friendly."
Lloyd and Lyne wonderful hosts, nothing to much trouble. Lovely places to visit especially Dunster Castle. We shall be booking again very soon.
Reviewed by Josephine5.0★Sep 2019
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"Cottage was beautiful and kept in lovely grounds."
Although several cottages together it felt private. Lloyd kept the hot tub clean. They even provided you with 4 sun loungers. Overall it was a lovely holiday in a beautiful location
Reviewed by Tracy5.0★Aug 2019
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"The cottage was just what we needed, quiet, private and in a lovely setting."
Only a few miles from the delightful village of Watchet and stunning bay and beach at Blue Anchor. We are already booking to go back.
Thank you
Reviewed by Dee4.4★Jul 2019
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"Spotless top to bottom lovely time"
Reviewed by Chris5.0★Jun 2019
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"This is our 4th visit to Walnut Cottage, it's always so lovely to go back and see Lloyd and Sharon they are so kind nothing to much trouble."
I highly recommend a visit . We hope to go back again later in the year
Reviewed by Josephine5.0★Apr 2019
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"A lovely cottage, well equipped, maintained and spotlessly clean."
Would definitely stay again
Reviewed by Stacy5.0★Apr 2019
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"We felt for the price and in a house sleeping four adults one single roll of toilet paper was not enough."
We had to ask for a second which was embarrassing! Also in a cottage with a hot tub more than one towel per adult was definitely needed. Or we ought to be advised to bring our own. There was a washing machine but no dryer so couldn't even wash them. On arrival we had no light... Which was quickly sorted but still not a good first impression. Then shortly after we lost water too. The site manager came in to fix this issue but we were sat having dinner and he worked around us in quite a small space, climbing a ladder millimetres away from my plate. Not good!
Reviewed by Joy4.1★Mar 2019
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"Quiet and peaceful with plenty of lovely walks."
Advertised very accurate with all information we required. Second time stayed and booked with walnut cottage and would still go back again. Our third time booked with Sykes cottages and would book again plenty of places and areas to go. Very good all round company thanks again
Reviewed by Sharon5.0★Dec 2018
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"The comfort of the cottage was great."
The hot tub was amazing and lovely and private. The kitchen was well equipped but lacked a decent dinner plate, we had to go out and buy four plates to serve our dinner on. Other than that, couldn't fault it.
Reviewed by Veronica5.0★Dec 2018
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"Lovely Cottage and hot tub, really enjoyed our stay, very quiet, just what we needed."
Reviewed by Jerry5.0★Oct 2018
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"It's was the most stess free holiday I have ever had ."
My family enjoyed it the hot tub was fantastic and it was great for Nuala the German Shepherd had the greatest time ever
So good that we hope to come again twice next year thank you very much
Reviewed by Tracey5.0★Sep 2018
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"A lovely quiet spot."
Clean and cosy cottage. Could hear the peacocks and monkeys from the nearby zoo in the morning. Hot tub particularly welcome after long days spent walking. Gemma was welcoming and helpful. Garden might be improved by enclosed fencing for those visitors like us who have a dog. A great base in which you can explore the local area and we left feeling relaxed and rejuvinated !
Reviewed by Anita5.0★Sep 2018
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"The position of the cottage is perfectly private and we felt at ease about our two excited boys playing outside without upsetting people in nearby cottages."
The facilities within the cottage were outstanding, even down to pegs for the washing line, washing up liquid, every type of utensil, pot and pan so that if you wanted to make a full dinner you had the means to do so. I was very pleased to see mattress and pillow protectors on all beds (although I did bring my own waterproof one for my youngest who occasionally gets caught short at night). As well as the standard dustpan and brush, there was a vacuum cleaner and mop and bucket. We even had boxes of games to play as a family. We all enjoyed having underfloor heating in the wet room along with a heated towel rail. Quite simply, it's the most well equip cottage we have ever stayed in. The location of the cottage is great, and very accessible to the main routes around the South West, so day trips were trouble free, and there is a lot to see and do in the area. We found the owners friendly and helpful, and there if you needed them. We really enjoyed our stay and would definitely stay here again if we chose to holiday in the area again.
Reviewed by Rebecca5.0★Aug 2018
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"We had a great relaxed holiday in our home away from home."
It had a huge welcoming feel from when you pull into the driveway. We were given a warm welcome from the start. The cottage and hot tub were very clean. I would recommend this place to everyone and hope to visit again ourselves.
Reviewed by Michael5.0★Aug 2018
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"The owner was happy to help with anything we wanted, he was on hand if we needed help."
The cottage was spotless and we and our dogs were made to feel welcome. The location was excellent and we enjoyed trips out to the local amenities. We enjoyed a visit to the coast and also Taunton. The cottage was all on one level which was great for my mum and our dogs. Lovely restful week and would visit again.
Reviewed by C5.0★Jul 2018
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"A little worn in general with furniture but comfortable."
A small welcome pack or at least a cleaning product would be nice. Garden chairs need replacing. Windows needed cleaning. Hot tub fabulous. Gemma brilliant. Nothing too much trouble. A credit to the team at Shells Cottages.
Reviewed by Maria3.8★Jul 2018
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"The whole experience was a pleasure, from the moment we arrived till the moment we left."
Gemma the site manager made us welcome and was helpful and available for advice and information on the local area. My wife and I would have no hesitation in recommending Shell Cottages to anyone.
Reviewed by Adrian5.0★Jun 2018
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"Walnut cottage was really nice."
Site manager Gemma was fabulous - great host and always available. Hot tub was the real selling point to this cottage, well maintained and a very wise investment. Cottage was mostly clean and well equipped. However there are one or two things to note. The garden is not enclosed so dog owners be wary that the 'quick wee' at night requires a lead for roaming pups. The grey gravel surrounding the cottages and parking areas is very dusty and makes a bit of a mess inside. In terms of size, although this is a four person, two bedroom holiday cottage the beds in the second bedroom are bunks and they are small. Probably suitable for a family with little children. The bed in the main bedroom is a double divan with no head board and felt particularly small. It's also on wheels. So if you like to sit up and read in bed you will probably scoot across the room like we did! Completely understand selling a cottage on a website with nice photos but the little touches weren't evident. No cushions on the bed, just the 'no dogs on sofa' cushion, no throws, no little touches in the bathroom as per photos etc. As for cleanliness it was all pretty nice and clean but we did notice huge cobwebs on the skylights that had clearly been there for some time, the coffee table was sticky. Just little things really and nothing so significant it spoilt our holiday but maybe just not quite meeting expectation of a 'luxury' cottage. It is well located for things to do, most of which are at least partially dog friendly. Dunster Castle gardens was a favourite and the Torre cider farm. All in all a nice relaxing break.
Thank you for your feedback. We are currently looking into replacing the divan bed, the bunk beds are standard single size beds. We have now added cushions into the property and the photographs have been updated to show this. We endeavour to keep the property to a consistently high standard with regards to cleanliness. Thank you once more for taking the time to let us know your thoughts.
Property Owner
Reviewed by Jules3.8★Jun 2018
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"We had a great week."
Greeted by Gemma on arrival, showed us around, how things worked, very friendly welcome
The property is even better in real life than the pictures.
Even having properties around you does not affect your privacy or the peacefulness of this lovely location.
Fed the local birds, and watched them feed on the bird table from the lounge.
The hot tub is cared for daily which is reassuring for all.
The local area has lots to do (some of which will be waiting for our 2nd visit!)
We have a dog, and this was great for her, however, if you need a totally secure garden - this garden is in no way secure,
its open, with open fences.
Comfy beds, clean linen provided.
Reviewed by S5.0★May 2018
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"Gemma very helpful if you do have a problem, shower was too hot, soon sorted."
Reviewed by Janet5.0★May 2018
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"Cottage has everything, you could require."
Finished to a high standard. Gemma who runs the site, is friendly & efficient. A great asset to the site.
A totally relaxing week
Reviewed by Michelle5.0★May 2018
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"This is our 4th visit to Shells cottages."
Wonderful accommodation, lovely furnishings, bedding high quality. Delightful hosts. Nothing to much trouble thank you Gemma.
Planning our next holiday there. A footnote from Sofia (dog) absolutely loved the pheasants, squirrels and lovely walks.
Reviewed by Josephine5.0★Apr 2018
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"This is our second visit to Shell cottages."
Wonderful Walnut cottage, so comfortable, spotlessly clean, lovely bedlinen and everything you could possible need. The hosts were amazing nothing to much trouble.Ideal for visiting lovely villages and Dunster Castle.
We can't wait to book again.Thankyou both for a wonderful stay.
Thank you Sykes for your ease of booking, everything top notch, highly recommended thankyou
Reviewed by Josephine5.0★Nov 2017
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"The place was excellent and staff was brilliant, if only you could remove the road works on the M5."
LOL
Reviewed by Stuart4.6★Aug 2017
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"The friendly manager on site very helpful, a tumble dryer would have been useful for swimwear after hot tub"
Reviewed by Angela4.6★Jul 2017
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"This cottage is beautifully situated."
The site is well maintained and the staff are great. It's a lovely cottage and the well maintained hot tub was lovely at the end of of day
Reviewed by Peter4.8★Mar 2017
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"Lovely little cottage in a great location."
Very clean, cosy & private and the hot tub is lovely.
Although dog friendly, the private garden is not secure and having to keep them on a lead to wee wasn't ideal and would be the main reason we wouldn't book again.
Reviewed by Lauren5.0★Nov 2016
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"Lovely cottage, hot tub was fab."
Photos do not do justice to the size or quality of the cottage.
Very friendly helpful manager.
Reviewed by Clare4.8★Sep 2016
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"Superb location and cottage, could not fault in any way."
Very clean and welcoming, had a superb stay!
Only piece of feedback would actually be on the advertisement - we would strongly recommend making it very clear on the advert that children are not allowed to use the hot tub, as our little girl had been looking forward to this for months, and was obviously very disappointed when we arrived to find out that she could not use it. No other complaints at all other than this through.
Reviewed by Mark4.8★Aug 2016
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