Combe Hill Apartments

8 Customer Reviews

• "Lovely flat."

  Comfortable beds..nice clean and fresh bed linen and towels. good facilities and clear instructions.. and the view out to sea from the lounge was as you had described .

  Thank you for your kind review! We’re so glad you found the apartment comfortable and enjoyed the beautiful sea views. It’s great to hear that everything met your expectations. We’d love to welcome you back anytime! Property Owner

  Reviewed by Susan5.0★Jul 2024

• "Spotlessly clean apartment with everything you would need."

  The views were stunning so didn’t bother us that the weather made us retreat back early most days.Was slightly concerned we may have heard people in the other apartments but didn’t hear them once.Only problem was TV signal was not working on arrival but big shout out to Ethan((think he worked for the property maintenance) who went above and beyond to get us watching through the internet within 30 mins until engineer came out a few days later to fix it.Maybe be a bit small if 4 adults were staying but perfect for us.Overall lovely apartment and would definitely recommend.

  We're delighted to hear that you enjoyed the apartment and the views, despite the weather. We apologise for the initial TV signal issue but are glad we could quickly set you up with internet viewing until the engineer resolved it. We appreciate your understanding and your kind words. It’s great to know the space was perfect for your stay, and we’d be thrilled to welcome you back anytime! Property Owner

  Reviewed by Heather5.0★Jul 2024

• "In general, it was a very comfortable well-presented flat, although its position was not suitable for very elderly guests."

  Unfortunately, the TV was not working when we arrived, but with the help of Ethan, we did get BBC I player mid stay. However, for people of our age, mid 80's, it was an inconvenience we did not expect, and took the edge off of what could have been an excellent break.

  We're glad you found the apartment comfortable and well-presented. We apologise for the inconvenience with the TV during your stay, and we appreciate your patience as we worked to resolve it. We hope this didn't detract too much from your experience and that you still enjoyed your stay. Property Owner

  Reviewed by Christopher4.4★Jun 2024

• "Highly recommend this holiday let."

  Location was great, just outside of the main part of Ilfracombe but still within walking distance into the main shopping area. Views were amazing of the sea. The apartment was clean and comfortable. Our only gripe was the TV signal was intermittent but we opted to watched it through the internet, which was fine. When we raised this with the owner he responded quickly and offered to come round and retune the TV. Even though we declined his kind offer he still checked in with us to make sure we were still happy. Great service.

  We're thrilled to hear you enjoyed the location, views, and comfort of the apartment. We appreciate your understanding with the TV signal, and we're glad the internet option worked for you. It was a pleasure hosting you, and we hope to welcome you back again soon! Property Owner

  Reviewed by Georgina5.0★May 2024

• "Beautifully appointed, modern facilities and obviously top quality linen and furniture."

  Clearly a lot of care and thought put into the decor. Well placed to explore the area and a lovely outlook. Being a top floor apartment I wouldn’t recommend for someone with mobility issues or to someone with young children having to carry prams/pushchairs upstairs, but perfect for us. Only drawback is a poor tv reception (and we had to buy new batteries for the tv remote that wasn’t working).

  Thank you immensely for your glowing review! It's wonderful to hear that our Holiday Let suited your needs and provided a lovely stay. We apologise for any inconvenience caused by the poor TV reception and the batteries in the remote; please accept our sincerest apologies. I've addressed these issues by installing a signal booster and I'd be more than happy to reimburse you for the batteries you purchased. Kindly reach out to me directly using the number you were provided so we can arrange this. Additionally, I've reminded the Sykes Management Team of their responsibility to ensure all battery-operated items in the property are checked before each stay, and I thank you for bringing this to our attention. Your feedback is invaluable, and we'd be delighted to welcome you back anytime in the future. Property Owner

  Reviewed by Robert5.0★Mar 2024

• "Really enjoyed our stay, the apartment was spotless and very well equipped."

  We found the beds extremely comfortable but were glad we had taken our own soft pillows as the ones provided were too hard and ‘bouncy’ for our taste. The kitchen provisions of tea, coffee, sugar and biscuits were very welcome on our arrival We had to message our contact in order to find the wifi router as it’s hidden away in a cupboard, and also get information re the heating . A note on arrival would have been useful. Having said that, our contact was always available and responded quickly to our queries The vies from the apartment are brilliant and make the climb to the top of the building worth it.

  Thank you for sharing your experience of your stay at our apartment. Providing a clean and comfortable environment for our guests is paramount, and we're delighted that we met your expectations in this regard. We're glad to hear that you found the beds extremely comfortable, although we apologise that the provided pillows didn't quite suit your preferences. Your feedback is valuable to us, and we have recently replaced them with hotel-quality pillows to ensure a more comfortable rest for our guests. Additionally, we've taken steps to make it easier for guests to access essential information, such as the WiFi details. We sincerely appreciate your feedback and the opportunity to improve. It would be our pleasure to welcome you back for another delightful stay in the future. Property Owner

  Reviewed by Claire5.0★Oct 2023

• "A great well maintained flat which is tasteful and modern in decor."

  A great base for your holiday! Lovely views; spacious feel..

  We're thrilled that you liked the apartment. Providing a comfortable and stylish environment for our guests is a top priority, and we're delighted that you appreciated it. We’d love to extend a heartfelt invitation for you to return anytime. Thank you for choosing to stay with us, and we look forward to welcoming you back! Property Owner

  Reviewed by Joe4.7★Aug 2023

• "The view from the apartment is lovely, and the apartment looks newly refurbished and very clean, enjoy the stay!"

  Thank you very much for taking the time to share your experience at Combe Hill Apartments. We're delighted to hear that you enjoyed the lovely view from the apartment. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future! Property Owner

  Reviewed by Joan4.1★Aug 2023

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